What users are saying about
115 Ratings
23 Ratings
115 Ratings
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Score 8.4 out of 100
23 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

Podio

[Citrix Podios's] customer support is very quick and they provide you an option to convert your
project into small tasks so that you can better assist your team and extract
maximum work out of them hence I will totally recommend its usage. I could not think that keeping track of tasks could be this much easier and smart. It is a fully customizable tool that manages my tasks efficiently and deal with them effectively.
Gill Riskoff | TrustRadius Reviewer

Nutshell

This can be used for different industries, healthcare, IT, retail or any company with a customer service line, big or small. if i had to ask, i would say "Do you have any type of filing system that you use?" "anything where you are keeping track of personal/ business information." Do you need access to information on a day to day basis?If they do , then this can be used , especially if you need to keep track of the numbers; we like how we can see if are things going up or down.
Catherine Corass | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Podio
8.6
Nutshell
Task Management
Podio
9.2
Nutshell
Resource Management
Podio
7.8
Nutshell
Gantt Charts
Podio
7.8
Nutshell
Scheduling
Podio
7.6
Nutshell
Workflow Automation
Podio
8.4
Nutshell
Team Collaboration
Podio
9.1
Nutshell
Support for Agile Methodology
Podio
8.9
Nutshell
Support for Waterfall Methodology
Podio
8.9
Nutshell
Document Management
Podio
8.4
Nutshell
Email integration
Podio
9.0
Nutshell
Mobile Access
Podio
8.7
Nutshell
Timesheet Tracking
Podio
8.4
Nutshell
Change request and Case Management
Podio
8.6
Nutshell
Budget and Expense Management
Podio
8.8
Nutshell

Professional Services Automation

Podio
8.7
Nutshell
Quotes/estimates
Podio
8.9
Nutshell
Invoicing
Podio
8.8
Nutshell
Project & financial reporting
Podio
8.2
Nutshell
Integration with accounting software
Podio
8.9
Nutshell

Sales Force Automation

Podio
Nutshell
7.4
Customer data management / contact management
Podio
Nutshell
9.0
Workflow management
Podio
Nutshell
8.3
Territory management
Podio
Nutshell
6.0
Opportunity management
Podio
Nutshell
9.0
Integration with email client (e.g., Outlook or Gmail)
Podio
Nutshell
7.5
Quote & order management
Podio
Nutshell
6.7
Interaction tracking
Podio
Nutshell
9.5
Channel / partner relationship management
Podio
Nutshell
3.0

Customer Service & Support

Podio
Nutshell
8.8
Case management
Podio
Nutshell
9.7
Call center management
Podio
Nutshell
8.0

Marketing Automation

Podio
Nutshell
8.2
Lead management
Podio
Nutshell
8.5
Email marketing
Podio
Nutshell
8.0

CRM Project Management

Podio
Nutshell
8.9
Task management
Podio
Nutshell
9.0
Reporting
Podio
Nutshell
8.8

CRM Reporting & Analytics

Podio
Nutshell
8.1
Forecasting
Podio
Nutshell
8.0
Pipeline visualization
Podio
Nutshell
7.8
Customizable reports
Podio
Nutshell
8.6

Customization

Podio
Nutshell
8.2
Custom fields
Podio
Nutshell
7.7
Custom objects
Podio
Nutshell
9.0
Scripting environment
Podio
Nutshell
9.0
API for custom integration
Podio
Nutshell
7.0

Security

Podio
Nutshell
7.5
Single sign-on capability
Podio
Nutshell
9.0
Role-based user permissions
Podio
Nutshell
6.0

Social CRM

Podio
Nutshell
7.8
Social data
Podio
Nutshell
7.6
Social engagement
Podio
Nutshell
8.0

Integrations with 3rd-party Software

Podio
Nutshell
8.0
Marketing automation
Podio
Nutshell
8.0
Compensation management
Podio
Nutshell
8.0

Platform

Podio
Nutshell
7.5
Mobile access
Podio
Nutshell
7.5

Pros

Podio

  • Very easy for people without coding or technical skills to set up and maintain information in "Apps".
  • Platform is very easy to learn and adopt--it's intuitive.
  • Project management potential is awesome--instead of having to fit your projects into a structure that is industry specific, you can build an app that tracks what you want, in the order you want it.
  • Has a "relationship" field that allows you to relate an individual item or record to a record in another app. It effectively gives some of the functionality of a relational database.
  • Very useful for information sharing when staff members are in different regions or places.
Amy Smoucha | TrustRadius Reviewer

Nutshell

  • Customization - we are able to make Nutshell make the most sense for our company and processes
  • Scheduling - the ability to set tasks allows us to never forget a follow-up call or email
  • Tags - allow us to prioritize leads and segment our customers and potential customers
  • Communication - the ability to tag colleagues in notes for callbacks or updates to accounts is very helpful to keep everyone on the same page
  • Email History - being able to blind copy all our email communication to Nutshell, allows us to have email threads and notes all in one place
Jennifer Callaghan | TrustRadius Reviewer

Cons

Podio

  • More filter options for calendars.
  • Customizable views for Relation fields.
  • Full featured Podio mobile App for iPad.
  • A customizable profile status – would love to work with Podio in silent mode (logged in while working, but "not available" for requests when in heavy work mode)
Jan Florian Maas | TrustRadius Reviewer

Nutshell

  • SWOT analysis --- currently we put this in as custom fields but they don't link up at all and are hard to read/navigate. We also use the custom fields for other information we want to capture. It would be nice to build those in so they can show the info as bullet points or something --- currently paragraph form and hard to find things at a glance.
  • Funnel could use some work. Only shows how many leads are currently in that part of the pipeline which doesn't give us a good historical comparison.
Laci Fitch | TrustRadius Reviewer

Likelihood to Renew

Podio

Podio 9.1
Based on 17 answers
Podio customer service is great. The cloud and mobile service is fast (almost instant, continuous syncing). With a solid user base, and backed by Citrix, this is a serious business solution. They're also constantly working on improving and making it more powerful. I anticipate it only getting better
Nando Cabán-Méndez | TrustRadius Reviewer

Nutshell

Nutshell 10.0
Based on 1 answer
This is perfect for a small business / Home based business with SaaS. Nutshell constantly adds new features and the price is much better than more robust software like Salesforce.
Dan Aylward | TrustRadius Reviewer

Usability

Podio

Podio 6.0
Based on 2 answers
It is usable, for sure. Requires a bit of thinking to be really useful.
Anonymous | TrustRadius Reviewer

Nutshell

Nutshell 9.0
Based on 1 answer
Very easy to use, great for small office
Dan Aylward | TrustRadius Reviewer

Reliability and Availability

Podio

Podio 8.0
Based on 4 answers
I have not experienced any down time
Anonymous | TrustRadius Reviewer

Nutshell

No score
No answers yet
No answers on this topic

Performance

Podio

Podio 8.0
Based on 2 answers
It works all the time and if I have a question, support get back to me ASAP
Anonymous | TrustRadius Reviewer

Nutshell

No score
No answers yet
No answers on this topic

Support Rating

Podio

Podio 7.2
Based on 6 answers
Podio support was always responsive and very quick to provide answers and assistance during the history of using this product, their support team has always been top notch. There have been several cases where calling podio support a feature was not available and they provided either workaround solutions or added the features straight into their roadmap.
Anonymous | TrustRadius Reviewer

Nutshell

Nutshell 9.5
Based on 2 answers
Nutshell's support team has always been great and they tend to go above and beyond. They are polite, friendly, personable and great listeners. They are also great about sending follow up emails too.
Jennifer Callaghan | TrustRadius Reviewer

Implementation Rating

Podio

Podio 7.0
Based on 1 answer
Could of got more help sooner and mapped out structure after the 1st month. Future planning
Anonymous | TrustRadius Reviewer

Nutshell

Nutshell 8.0
Based on 2 answers
Implementation is difficult everytime but this was relatively simple due to the small amount of data we moved
Dan Aylward | TrustRadius Reviewer

Alternatives Considered

Podio

Compared to Salesforce: Podio is not as robust as a tool for CRM tracking. It also doesn't have the in-email capabilities that SF offers. Compared to Basecamp: Podio is somewhat similar to Basecamp but doesn't offer the same functionality with checking items off and archiving projects.Compared to Zoho Projects: Podio is vastly superior to Zoho Project's lack of flexibility (requiring a development team to build) and accessibility by all members (Zoho Projects requires a very limited number of "owners" of projects which makes it difficult if multiple owners need to assign one or more people to a project).
Anonymous | TrustRadius Reviewer

Nutshell

Well, my team had trials for these others and they all prefer Nutshell for different reasons. I prefer it as I need a user-friendly software to help me out as I am not a big tech guy. I have heard others in the office say things like they like the way activities are scheduled better, or the way nothing ever gets accidentally erased if they hard crash or power goes out.
Gregory Palenschat | TrustRadius Reviewer

Scalability

Podio

Podio 10.0
Based on 2 answers
As you business grows, so does Podio. There seems to be no limit to the workspace and apps you can create on the platform
Anonymous | TrustRadius Reviewer

Nutshell

No score
No answers yet
No answers on this topic

Return on Investment

Podio

  • Podio is great for task assignment and tracking. The ability to enter and assign tasks from mobile and track their completion saves me several phone calls a day.
  • Podio outdoes email as my go to place to search for information. The ability to forward emails into the system, organize by projects and contacts, and search it all saves considerable time and confusion.
  • Podio has considerable potential to reduce overall admin time spent organizing information (filing, tracking, etc) The ability to keep a single record of a given piece of information without being tied to email vs file structure works very well.
Keller Baum | TrustRadius Reviewer

Nutshell

  • Nutshell's mobility has provided significant ROI for me since we've started using the CRM. I've been able to provide immediate feedback to clients, schedule meetings from the field with confidence, and much more.
  • Nutshell's tagging features have helped us craft custom mailing/email lists. We struggled to do this in the past.
Phil Curtolo | TrustRadius Reviewer

Pricing Details

Podio

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Podio Editions & Modules

Additional Pricing Details

Nutshell

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Nutshell Editions & Modules

Edition
Starter$201
Pro$351
Pro+$701
  1. per user, per month
Additional Pricing Details

Rating Summary

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