What users are saying about
94 Ratings
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Top Rated
2385 Ratings
94 Ratings
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Score 8.1 out of 101

Salesforce

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Top Rated
2385 Ratings
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Score 8.3 out of 101

Likelihood to Recommend

Podio

Some people seemed to be confused by too many options. Customizing your work in a digital workspace needs means rethinking your possibilities by knowing your toolset well. In the beginning, I was a little bit frustrated, because I didn't see all these options and there was a lack of best practise. Studying the large Podio App Store solutions helped me to understand. If you do not have the time it's the best moment for getting in contact with one of the Podio partners.
Jan Florian Maas profile photo

Salesforce

The Salesforce App is ideal for tracking status of opportunities, being able to access already entered contacts and their relevant information, keeping track of conversations and details for a refresher as well as mapping information. Due to the nature of sales and the many meetings to keep track of, I was entering "notes" from my meetings upon returning to my vehicle before heading to the next appointment, which was of extreme value. It allowed my to clear my thoughts before my next meeting.It is less appropriate for entering accounts, contacts and so forth. This is all easier executed with a regular computer in my experience.
Leslie Bradford profile photo

Feature Rating Comparison

Project Management

Podio
7.3
Salesforce
Task Management
Podio
8.9
Salesforce
Resource Management
Podio
7.4
Salesforce
Gantt Charts
Podio
5.5
Salesforce
Scheduling
Podio
6.9
Salesforce
Workflow Automation
Podio
8.3
Salesforce
Team Collaboration
Podio
9.3
Salesforce
Support for Agile Methodology
Podio
7.5
Salesforce
Support for Waterfall Methodology
Podio
7.0
Salesforce
Document Management
Podio
7.4
Salesforce
Email integration
Podio
7.5
Salesforce
Mobile Access
Podio
6.1
Salesforce
Timesheet Tracking
Podio
6.5
Salesforce
Change request and Case Management
Podio
7.2
Salesforce
Budget and Expense Management
Podio
7.0
Salesforce

Professional Services Automation

Podio
7.6
Salesforce
Quotes/estimates
Podio
8.0
Salesforce
Invoicing
Podio
7.8
Salesforce
Project & financial reporting
Podio
7.7
Salesforce
Integration with accounting software
Podio
7.0
Salesforce

Sales Force Automation

Podio
Salesforce
8.4
Customer data management / contact management
Podio
Salesforce
8.9
Workflow management
Podio
Salesforce
8.3
Territory management
Podio
Salesforce
8.2
Opportunity management
Podio
Salesforce
8.8
Integration with email client (e.g., Outlook or Gmail)
Podio
Salesforce
8.2
Contract management
Podio
Salesforce
8.2
Quote & order management
Podio
Salesforce
7.9
Interaction tracking
Podio
Salesforce
8.7
Channel / partner relationship management
Podio
Salesforce
8.0

Customer Service & Support

Podio
Salesforce
8.5
Case management
Podio
Salesforce
9.0
Call center management
Podio
Salesforce
8.4
Help desk management
Podio
Salesforce
8.3

Marketing Automation

Podio
Salesforce
8.1
Lead management
Podio
Salesforce
8.1
Email marketing
Podio
Salesforce
8.0

CRM Project Management

Podio
Salesforce
7.9
Task management
Podio
Salesforce
8.4
Billing and invoicing management
Podio
Salesforce
6.7
Reporting
Podio
Salesforce
8.7

CRM Reporting & Analytics

Podio
Salesforce
8.7
Forecasting
Podio
Salesforce
8.4
Pipeline visualization
Podio
Salesforce
8.9
Customizable reports
Podio
Salesforce
9.0

Customization

Podio
Salesforce
8.6
Custom fields
Podio
Salesforce
8.7
Custom objects
Podio
Salesforce
8.7
Scripting environment
Podio
Salesforce
8.3
API for custom integration
Podio
Salesforce
8.6

Security

Podio
Salesforce
8.9
Single sign-on capability
Podio
Salesforce
8.8
Role-based user permissions
Podio
Salesforce
9.0

Social CRM

Podio
Salesforce
7.8
Social data
Podio
Salesforce
8.0
Social engagement
Podio
Salesforce
7.7

Integrations with 3rd-party Software

Podio
Salesforce
8.4
Marketing automation
Podio
Salesforce
8.7
Compensation management
Podio
Salesforce
8.2

Platform

Podio
Salesforce
7.7
Mobile access
Podio
Salesforce
7.7

Pros

Podio

  • Very easy for people without coding or technical skills to set up and maintain information in "Apps".
  • Platform is very easy to learn and adopt--it's intuitive.
  • Project management potential is awesome--instead of having to fit your projects into a structure that is industry specific, you can build an app that tracks what you want, in the order you want it.
  • Has a "relationship" field that allows you to relate an individual item or record to a record in another app. It effectively gives some of the functionality of a relational database.
  • Very useful for information sharing when staff members are in different regions or places.
Amy Smoucha profile photo

Salesforce

  • Salesforce nails the reporting suite. It's so robust and refined, that it makes my job 10 times more efficient.
  • Task and recurring meetings. I love logging in everyday and knowing exactly what I have lined up for the day, or at least an idea of it. This helps me organize my calendar.
  • Notes, emails, plugins. I love being able to take notes directly into the Account/Opportunity, and then in turn send emails directly to the client from there as well. Also, if i'm in my work email, and I email a client directly, I can then easily attach said email into my Salesforce account via one easy click.
John Hilburn profile photo

Cons

Podio

  • Like a set of old-school Lego, you must know what you want to do with it before digging in. Just creating an account to “give it a try” won't do. This requires planning, and discipline to execute.
  • As of the date of the review, some functions, like CRM fall a little short of dedicated SaaS solutions. A lot can be achieved, however, with API and outside extension.
  • Again, as of date of review: No built-in task dependencies or Gantt chart functionality.
  • Somewhere along the line we lost Google Apps integration, which was a great way to clean the inbox. One used to be able to create a Task from within a message, which in turn would include the body of the email message for reference.
  • Calendar integration is convoluted. Global calendar, Workspace calendars. IT gets a little unwieldy to manage.
  • Sharing with clients is impractical.
Nando Cabán-Méndez profile photo

Salesforce

  • It is a very intimidating platform to new users. It's not at all intuitive or user friendly and definitely requires some training and help.
  • No customer service. If you only pay for the basic license good luck figuring out problems as customer service just refers you to the community boards to search for it there.
John Cupoli profile photo

Likelihood to Renew

Podio

Podio 9.1
Based on 17 answers
I have a sales rep who is putting me in touch with a new support team member and we're supposed to have a meeting next week. It does not look particularly likely that we will end up choosing Podio based on my initial customer service experience, but I am not closing the door entirely. It's going to be an uphill battle for sure, but it is not entirely out of the question, particularly if they have improved task management on the horizon and can demonstrate a greatly improved attitude.
No photo available

Salesforce

Salesforce 10.0
Based on 48 answers
Cloud based and future looking - Salesforce has either set or kept pace with the latest in technology. At least two major feature releases a year allow an organization to keep up with the latest changes. Mobile and the release of their new analytics platform are just two examples of how Salesforce continues to innovate.
Benjamin Barniskis profile photo

Usability

Podio

Podio 6.0
Based on 2 answers
Ease to use. Modify it yourself to suit your needs
No photo available

Salesforce

Salesforce 7.5
Based on 36 answers
Salesforce is like a bucket of legos. Everyone gets the same bucket, but can build anything you want out of it. I've worked on Salesforce instances for: construction, non-profits, job training, music industries, medical insurance, medical billing, paid parking, and international medical diagnostic companies.
Kyle Dugger profile photo

Reliability and Availability

Podio

Podio 8.0
Based on 4 answers
Never experienced an off-time. Minor Bugs often solved within hours after reporting.
Jan Florian Maas profile photo

Salesforce

Salesforce 9.8
Based on 27 answers
All Force.com apps run on world-class data centers with backup, failover, and disaster-recovery facilities. Force.com has had a proven 99.9 percent uptime record for years. Accordingly, I only recall our instance of Salesforce having one unscheduled, brief down time over 6 years. I can't remember for sure, but it may have been due to our Internet Service Provider (ISP) versus Salesforce itself. Also, Salesforce does it's best to keep customers in the loop:

Trust.salesforce.com is the salesforce.com community's home for real-time information on system performance and security. On this site you'll find:

Live and historical data on system performance
Up-to-the minute information on planned maintenance
Phishing, malicious software and social engineering threats
Best security practices for your organization
Information on how we safeguard your data
Rob Gottschalk profile photo

Performance

Podio

Podio 8.0
Based on 2 answers
It works all the time and if I have a question, support get back to me ASAP
No photo available

Salesforce

Salesforce 9.0
Based on 18 answers
Salesforce performance in general is excellent. "The cloud infrastructure beneath Force.com has been fine-tuned over the past 10 years. It powers nearly 100,000+ businesses running more than 185,000 applications that 3 million users count on every day."
Points per Salesforce -
1) Multitenant kernel - With a multitenant platform, each business that uses the app doesn’t have its own copy. Instead, all businesses share a single copy and then customize it for their specific needs.
2) ISO 27001 certified security - You can’t compromise when it comes to enterprise-level security. Force.com is road-tested and trusted by nearly 100,000+ companies, including many of the world’s most security-conscious organizations, such as banks and health care providers.
3) Proven reliability - All Force.com apps run on world-class data centers with backup, failover, and disaster-recovery facilities. Force.com has had a proven 99.9 percent uptime record for years.
4) Proven, real-time scalability - Force.com is used by many of the world's largest enterprises, including Cisco, Japan Post Network, and Symantec. Applications can automatically scale from a few users to millions of page views, as needed.
5) Real-time query optimizer - You need fast access to your data. The Force.com query optimizer delivers under 300ms response time, at a massive scale.
6) Real-time transparent system status - You can always see real-time system performance, availability, and security information at trust.salesforce.com.
7) Real-time upgrades - Unlike traditional software platforms, our upgrades never break your customizations, code, or integrations. We upgrade the platform for you 3 to 4 times each year. As a result, you’re always on the latest version, with access to the latest features, performance, and security enhancements.
8) Real-time sandbox environments - With a single click, you can create copies of your applications, configuration, and data in separate environments for development, testing, and training.
9) Three global production data centers and disaster recovery - Force.com runs on three geographically dispersed, mirrored data centers with built-in replication, disaster recovery, a redundant network backbone, and no single points of failure
Rob Gottschalk profile photo

Support

Podio

Podio 9.0
Based on 4 answers
Podio support was always responsive and very quick to provide answers and assistance during the history of using this product, their support team has always been top notch. There have been several cases where calling podio support a feature was not available and they provided either workaround solutions or added the features straight into their roadmap.
No photo available

Salesforce

Salesforce 5.9
Based on 32 answers
Since we do not pay for Premier Support, the agreed upon response times are still pretty good. It is a little ridiculous that you should need to pay tens of thousands of dollars for their best support options and training.
Brent Booth profile photo

In-Person Training

Podio

No score
No answers yet
No answers on this topic

Salesforce

Salesforce 7.9
Based on 11 answers
All instructors are Salesforce certified. If you have done any type of customization, then it probably makes more sense to use the consulting partner who implemented your instance of Salesforce for training
Rob Gottschalk profile photo

Online Training

Podio

No score
No answers yet
No answers on this topic

Salesforce

Salesforce 9.1
Based on 15 answers
The quality of Salesforce's standard online training is high, but limited by nature as to what it covers.
Here are some common online courses -
Getting Started: Navigating Salesforce
Getting Started: Using the Sales Cloud
Getting Started: Administering Salesforce
Getting Started with Reports and Dashboards
Social Media Goes to Work: Chatter
Securing your Salesforce Organization
Getting Started with Data.com
Getting Started with Force.com Pages (Visualforce)
Writing Secure Applications on Force.com
Rob Gottschalk profile photo

Implementation

Podio

Podio 7.0
Based on 1 answer
Could of got more help sooner and mapped out structure after the 1st month. Future planning
No photo available

Salesforce

Salesforce 9.4
Based on 16 answers
Executive involvement is critical. Make sure you have a good handle on the metrics you would like to ultimately manage. Work as a team to document your business requirements. Whiteboard often. Understand Salesforce's best practice capabilities.

Have a central person identified to handle all report and analysis requests (ie - don't allow multiple people to create reports; have one person create reports and distribute them to decision makers via the Salesforce dashboard or whatever form). Make sure you understand critical dates and develop the project plan accordingly
Rob Gottschalk profile photo

Alternatives Considered

Podio

Compared to Salesforce: Podio is not as robust as a tool for CRM tracking. It also doesn't have the in-email capabilities that SF offers. Compared to Basecamp: Podio is somewhat similar to Basecamp but doesn't offer the same functionality with checking items off and archiving projects.Compared to Zoho Projects: Podio is vastly superior to Zoho Project's lack of flexibility (requiring a development team to build) and accessibility by all members (Zoho Projects requires a very limited number of "owners" of projects which makes it difficult if multiple owners need to assign one or more people to a project).
No photo available

Salesforce

Salesforce is head and shoulders above any other CRM available on the market. It integrates with Gmail and almost any other third-party tool that your company plans to use, making it the most robust and integrated tool available.
Zach Ettelman profile photo

Scalability

Podio

Podio 10.0
Based on 2 answers
As you business grows, so does Podio. There seems to be no limit to the workspace and apps you can create on the platform
No photo available

Salesforce

Salesforce 10.0
Based on 2 answers
Salesforce has the unique ability to scale to new products and offerings quickly growing with your enterprise.
Todd Duclos profile photo

Return on Investment

Podio

  • Podio is great for task assignment and tracking. The ability to enter and assign tasks from mobile and track their completion saves me several phone calls a day.
  • Podio outdoes email as my go to place to search for information. The ability to forward emails into the system, organize by projects and contacts, and search it all saves considerable time and confusion.
  • Podio has considerable potential to reduce overall admin time spent organizing information (filing, tracking, etc) The ability to keep a single record of a given piece of information without being tied to email vs file structure works very well.
Keller Baum profile photo

Salesforce

  • Salesforce.com has contributed to a more efficient overall organization in particular lowering cycle times required by technology in the field and in finance.
  • Salesforce.com has played a large part in a formidable increase in our sales close rate.
  • Salesforce.com has dramatically increased our insight into our business.
Irene Chivily Von Toussaint profile photo

Pricing Details

Podio

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Salesforce

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Podio
8.3
Salesforce
8.4

Likelihood to Renew

Podio
9.1
Salesforce
10.0

Usability

Podio
6.0
Salesforce
7.5

Reliability and Availability

Podio
8.0
Salesforce
9.8

Performance

Podio
8.0
Salesforce
9.0

Support

Podio
9.0
Salesforce
5.9

In-Person Training

Podio
Salesforce
7.9

Online Training

Podio
Salesforce
9.1

Implementation

Podio
7.0
Salesforce
9.4

Scalability

Podio
10.0
Salesforce
10.0

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