What users are saying about
120 Ratings
120 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.5 out of 100
11 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.7 out of 100

Feature Set Ratings

  • Screenhero (Discontinued) ranks higher in 1 feature set: Project Management

Project Management

6.9

Podio

69%
8.0

Screenhero (Discontinued)

80%
Citrix Podio ranks higher in 14/15 features

Task Management

5.9
59%
24 Ratings
N/A
0 Ratings

Resource Management

8.5
85%
20 Ratings
N/A
0 Ratings

Gantt Charts

8.4
84%
8 Ratings
N/A
0 Ratings

Scheduling

4.7
47%
21 Ratings
N/A
0 Ratings

Workflow Automation

4.9
49%
25 Ratings
N/A
0 Ratings

Team Collaboration

5.7
57%
26 Ratings
N/A
0 Ratings

Support for Agile Methodology

5.4
54%
15 Ratings
N/A
0 Ratings

Support for Waterfall Methodology

9.4
94%
11 Ratings
N/A
0 Ratings

Document Management

4.5
45%
22 Ratings
N/A
0 Ratings

Email integration

8.9
89%
21 Ratings
N/A
0 Ratings

Mobile Access

8.9
89%
21 Ratings
8.0
80%
1 Rating

Timesheet Tracking

8.1
81%
13 Ratings
N/A
0 Ratings

Change request and Case Management

8.4
84%
18 Ratings
N/A
0 Ratings

Budget and Expense Management

4.7
47%
16 Ratings
N/A
0 Ratings

Visual planning tools

N/A
0 Ratings
8.0
80%
1 Rating

Professional Services Automation

7.7

Podio

77%

Screenhero (Discontinued)

Feature Set Not Supported
N/A
Citrix Podio ranks higher in 4/4 features

Quotes/estimates

4.9
49%
9 Ratings
N/A
0 Ratings

Invoicing

8.9
89%
9 Ratings
N/A
0 Ratings

Project & financial reporting

8.0
80%
9 Ratings
N/A
0 Ratings

Integration with accounting software

8.9
89%
6 Ratings
N/A
0 Ratings

Communication

Podio

Feature Set Not Supported
N/A
7.4

Screenhero (Discontinued)

74%
Screenhero (Discontinued) ranks higher in 3/3 features

Chat

N/A
0 Ratings
9.7
97%
5 Ratings

Notifications

N/A
0 Ratings
2.9
29%
3 Ratings

Discussions

N/A
0 Ratings
9.7
97%
4 Ratings

File Sharing & Management

Podio

Feature Set Not Supported
N/A
9.7

Screenhero (Discontinued)

97%
Screenhero (Discontinued) ranks higher in 3/3 features

Video files

N/A
0 Ratings
9.0
90%
1 Rating

Document collaboration

N/A
0 Ratings
10.0
100%
1 Rating

Access control

N/A
0 Ratings
10.0
100%
2 Ratings

Attribute Ratings

  • Screenhero (Discontinued) is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

5.6

Podio

56%
42 Ratings
9.4

Screenhero (Discontinued)

94%
7 Ratings

Likelihood to Renew

9.1

Podio

91%
17 Ratings

Screenhero (Discontinued)

N/A
0 Ratings

Usability

6.0

Podio

60%
2 Ratings

Screenhero (Discontinued)

N/A
0 Ratings

Availability

8.0

Podio

80%
8 Ratings

Screenhero (Discontinued)

N/A
0 Ratings

Performance

8.0

Podio

80%
4 Ratings

Screenhero (Discontinued)

N/A
0 Ratings

Support Rating

7.0

Podio

70%
10 Ratings

Screenhero (Discontinued)

N/A
0 Ratings

Implementation Rating

7.0

Podio

70%
2 Ratings

Screenhero (Discontinued)

N/A
0 Ratings

Configurability

7.0

Podio

70%
1 Rating

Screenhero (Discontinued)

N/A
0 Ratings

Ease of integration

8.0

Podio

80%
1 Rating

Screenhero (Discontinued)

N/A
0 Ratings

Product Scalability

10.0

Podio

100%
2 Ratings

Screenhero (Discontinued)

N/A
0 Ratings

Vendor post-sale

8.0

Podio

80%
1 Rating

Screenhero (Discontinued)

N/A
0 Ratings

Vendor pre-sale

7.0

Podio

70%
1 Rating

Screenhero (Discontinued)

N/A
0 Ratings

Likelihood to Recommend

Citrix

[Citrix Podios's] customer support is very quick and they provide you an option to convert your
project into small tasks so that you can better assist your team and extract
maximum work out of them hence I will totally recommend its usage. I could not think that keeping track of tasks could be this much easier and smart. It is a fully customizable tool that manages my tasks efficiently and deal with them effectively.
Read full review

Salesforce

  • Pair development
  • Knowledge Shares
  • Bug-reporting and explanation
  • Audio/voice integration WITH video share
  • Makes gaming very fun
  • Copy/Paste works flawlessly from my computer to another screenhero users computer.
  • Screenhero works with screen-recording software, so not only can I pair-develop, I can take video of a pair development session.
  • I can't think of any reason why Screenhero wouldn't be suited for any situation. I would say that they need to bring back the option for a native app capability outside of the slack app like they did during the Slack merge transition.
Read full review

Pros

Citrix

  • Very easy for people without coding or technical skills to set up and maintain information in "Apps".
  • Platform is very easy to learn and adopt--it's intuitive.
  • Project management potential is awesome--instead of having to fit your projects into a structure that is industry specific, you can build an app that tracks what you want, in the order you want it.
  • Has a "relationship" field that allows you to relate an individual item or record to a record in another app. It effectively gives some of the functionality of a relational database.
  • Very useful for information sharing when staff members are in different regions or places.
Read full review

Salesforce

  • EASY! A simply to use and understand UI cannot be understated. I needed no additional training and did not need to reference and support documentation to pick up and use Screenhero with my team. It's easy to add new folks to connect with, easy to call them, easy to end the call, and so forth. I would liken the UI to a more sleek Yahoo Instant Messenger (for those who remember that service!).
  • Painless. I rarely ever had connectivity issues or grainy audio/video quality. When I did occasionally encounter that (rough guess maybe 1 in 20), it usually cleared itself up after a few seconds. I think it's only ever "locked up" on me twice, meaning I had to disconnect and reconnect in order for the issue to be resolved. Overall, a painless experience.
Read full review

Cons

Citrix

  • More filter options for calendars.
  • Customizable views for Relation fields.
  • Full featured Podio mobile App for iPad.
  • A customizable profile status – would love to work with Podio in silent mode (logged in while working, but "not available" for requests when in heavy work mode)
Read full review

Salesforce

  • I'm not sure how to sign up right now. I guess until it's integrated into Slack as a full-blown feature it'll stay like that.
  • Most probably it'll be monetized as an extra feature.
  • This is true for most of the remote management solutions: security concerns. Slack had some break-ins in the past, giving remote control to your computer can be dangerous.
  • Another issue which is problematic for similar product too: watch out if there's an extra remote server is involved. Say you and your client you want to guide with Screenhero both log in to a remote server through RDP. Both the RDP and Screenhero capture hotkeys, and depenfing on if your other peer logs into screenhero on the server itself or his machine, things like copy-paste won't work because the RDP is interfering with the remote management software.
Read full review

Pricing Details

Podio

Starting Price

$9 per month

Editions & Modules

Podio editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    A discount is available for annual pricing.

    Screenhero (Discontinued)

    Starting Price

    Editions & Modules

    Screenhero (Discontinued) editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      Citrix

      Podio customer service is great. The cloud and mobile service is fast (almost instant, continuous syncing). With a solid user base, and backed by Citrix, this is a serious business solution. They're also constantly working on improving and making it more powerful. I anticipate it only getting better
      Read full review

      Salesforce

      No answers on this topic

      Usability

      Citrix

      It is usable, for sure. Requires a bit of thinking to be really useful.
      Read full review

      Salesforce

      No answers on this topic

      Reliability and Availability

      Citrix

      I have not experienced any down time
      Read full review

      Salesforce

      No answers on this topic

      Performance

      Citrix

      It works all the time and if I have a question, support get back to me ASAP
      Read full review

      Salesforce

      No answers on this topic

      Support Rating

      Citrix

      Podio support was always responsive and very quick to provide answers and assistance during the history of using this product, their support team has always been top notch. There have been several cases where calling podio support a feature was not available and they provided either workaround solutions or added the features straight into their roadmap.
      Read full review

      Salesforce

      No answers on this topic

      Implementation Rating

      Citrix

      Could of got more help sooner and mapped out structure after the 1st month. Future planning
      Read full review

      Salesforce

      No answers on this topic

      Alternatives Considered

      Citrix

      Compared to Salesforce: Podio is not as robust as a tool for CRM tracking. It also doesn't have the in-email capabilities that SF offers. Compared to Basecamp: Podio is somewhat similar to Basecamp but doesn't offer the same functionality with checking items off and archiving projects. Compared to Zoho Projects: Podio is vastly superior to Zoho Project's lack of flexibility (requiring a development team to build) and accessibility by all members (Zoho Projects requires a very limited number of "owners" of projects which makes it difficult if multiple owners need to assign one or more people to a project).
      Read full review

      Salesforce

      Screenhero being acquired by Slack was honestly the primary reason we selected it over TeamViewer. Our organization is heavily invested in Slack's enterprise solution, so choosing Screenhero was a pretty easy decision. On top of that, Screenhero delivers very well on its core competencies, so there doesn't seem to be a very good reason to not use it given its relationship with Slack.
      Read full review

      Scalability

      Citrix

      As you business grows, so does Podio. There seems to be no limit to the workspace and apps you can create on the platform
      Read full review

      Salesforce

      No answers on this topic

      Return on Investment

      Citrix

      • Podio is great for task assignment and tracking. The ability to enter and assign tasks from mobile and track their completion saves me several phone calls a day.
      • Podio outdoes email as my go to place to search for information. The ability to forward emails into the system, organize by projects and contacts, and search it all saves considerable time and confusion.
      • Podio has considerable potential to reduce overall admin time spent organizing information (filing, tracking, etc) The ability to keep a single record of a given piece of information without being tied to email vs file structure works very well.
      Read full review

      Salesforce

      • Easier way to have conversations! It's quick and simple.
      • Skip the toneless slack conversation and hash it out over ScreenHero!
      • Screen sharing has been very beneficial.
      Read full review

      Add comparison