What users are saying about
119 Ratings
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Top Rated
6469 Ratings
119 Ratings
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Score 7.5 out of 100

Slack

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
6469 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9 out of 100

Feature Set Ratings

  • Slack ranks higher in 1 feature set: Project Management

Project Management

7.2

Podio

72%
8.0

Slack

80%
Citrix Podio ranks higher in 10/16 features

Task Management

6.4
64%
24 Ratings
7.7
77%
163 Ratings

Resource Management

8.5
85%
20 Ratings
N/A
0 Ratings

Gantt Charts

8.4
84%
8 Ratings
7.8
78%
60 Ratings

Scheduling

5.2
52%
21 Ratings
7.5
75%
126 Ratings

Workflow Automation

5.6
56%
25 Ratings
7.9
79%
133 Ratings

Team Collaboration

6.2
62%
26 Ratings
N/A
0 Ratings

Support for Agile Methodology

5.9
59%
15 Ratings
N/A
0 Ratings

Support for Waterfall Methodology

9.4
94%
11 Ratings
N/A
0 Ratings

Document Management

5.0
50%
22 Ratings
N/A
0 Ratings

Email integration

8.9
89%
21 Ratings
N/A
0 Ratings

Mobile Access

8.9
89%
21 Ratings
9.4
94%
262 Ratings

Timesheet Tracking

8.1
81%
13 Ratings
N/A
0 Ratings

Change request and Case Management

8.5
85%
18 Ratings
N/A
0 Ratings

Budget and Expense Management

5.3
53%
16 Ratings
N/A
0 Ratings

Search

N/A
0 Ratings
8.5
85%
263 Ratings

Visual planning tools

N/A
0 Ratings
7.6
76%
89 Ratings

Professional Services Automation

7.8

Podio

78%

Slack

Feature Set Not Supported
N/A
Citrix Podio ranks higher in 4/4 features

Quotes/estimates

5.5
55%
9 Ratings
N/A
0 Ratings

Invoicing

8.9
89%
9 Ratings
N/A
0 Ratings

Project & financial reporting

8.0
80%
9 Ratings
N/A
0 Ratings

Integration with accounting software

8.9
89%
6 Ratings
N/A
0 Ratings

Communication

Podio

Feature Set Not Supported
N/A
8.5

Slack

85%
Slack ranks higher in 8/8 features

Chat

N/A
0 Ratings
9.7
97%
284 Ratings

Notifications

N/A
0 Ratings
9.1
91%
281 Ratings

Discussions

N/A
0 Ratings
9.3
93%
275 Ratings

Surveys

N/A
0 Ratings
7.9
79%
157 Ratings

Internal knowledgebase

N/A
0 Ratings
7.5
75%
161 Ratings

Integrates with GoToMeeting

N/A
0 Ratings
7.8
78%
86 Ratings

Integrates with Gmail and Google Hangouts

N/A
0 Ratings
8.6
86%
150 Ratings

Integrates with Outlook

N/A
0 Ratings
8.0
80%
102 Ratings

File Sharing & Management

Podio

Feature Set Not Supported
N/A
8.5

Slack

85%
Slack ranks higher in 8/8 features

Versioning

N/A
0 Ratings
8.5
85%
111 Ratings

Video files

N/A
0 Ratings
8.5
85%
227 Ratings

Audio files

N/A
0 Ratings
8.6
86%
222 Ratings

Document collaboration

N/A
0 Ratings
8.4
84%
182 Ratings

Access control

N/A
0 Ratings
8.2
82%
162 Ratings

Advanced security features

N/A
0 Ratings
8.5
85%
135 Ratings

Integrates with Google Drive

N/A
0 Ratings
8.9
89%
176 Ratings

Device sync

N/A
0 Ratings
8.8
88%
175 Ratings

Attribute Ratings

  • Slack is rated higher in 4 areas: Likelihood to Recommend, Usability, Support Rating, Implementation Rating
  • Citrix Podio and Slack are tied in 1 area: Likelihood to Renew

Likelihood to Recommend

5.9

Podio

59%
42 Ratings
9.2

Slack

92%
284 Ratings

Likelihood to Renew

9.1

Podio

91%
17 Ratings
9.1

Slack

91%
15 Ratings

Usability

6.0

Podio

60%
2 Ratings
9.3

Slack

93%
28 Ratings

Availability

8.0

Podio

80%
8 Ratings

Slack

N/A
0 Ratings

Performance

8.0

Podio

80%
4 Ratings

Slack

N/A
0 Ratings

Support Rating

7.0

Podio

70%
10 Ratings
7.6

Slack

76%
120 Ratings

Implementation Rating

7.0

Podio

70%
2 Ratings
10.0

Slack

100%
4 Ratings

Configurability

7.0

Podio

70%
1 Rating

Slack

N/A
0 Ratings

Ease of integration

8.0

Podio

80%
1 Rating

Slack

N/A
0 Ratings

Product Scalability

10.0

Podio

100%
2 Ratings

Slack

N/A
0 Ratings

Vendor post-sale

8.0

Podio

80%
1 Rating

Slack

N/A
0 Ratings

Vendor pre-sale

7.0

Podio

70%
1 Rating

Slack

N/A
0 Ratings

Likelihood to Recommend

Citrix

[Citrix Podios's] customer support is very quick and they provide you an option to convert your
project into small tasks so that you can better assist your team and extract
maximum work out of them hence I will totally recommend its usage. I could not think that keeping track of tasks could be this much easier and smart. It is a fully customizable tool that manages my tasks efficiently and deal with them effectively.
Read full review

Salesforce

I think a messaging tool like Slack is perfect for teams of almost any size. Just the amount of email back and forth it will save you will make it worth the cost by itself. Having chat history adds accountability. So if you need a team messaging system, this is pretty much perfect regardless of your organization or team size.
Read full review

Pros

Citrix

  • Very easy for people without coding or technical skills to set up and maintain information in "Apps".
  • Platform is very easy to learn and adopt--it's intuitive.
  • Project management potential is awesome--instead of having to fit your projects into a structure that is industry specific, you can build an app that tracks what you want, in the order you want it.
  • Has a "relationship" field that allows you to relate an individual item or record to a record in another app. It effectively gives some of the functionality of a relational database.
  • Very useful for information sharing when staff members are in different regions or places.
Read full review

Salesforce

  • Slack has a mobile version with push notifications.
  • The web-app version is particularly useful when you need your screen and are not at your home desktop.
  • The integrations speed up a lot of processes because you do not need to be constantly redirected.
Read full review

Cons

Citrix

  • More filter options for calendars.
  • Customizable views for Relation fields.
  • Full featured Podio mobile App for iPad.
  • A customizable profile status – would love to work with Podio in silent mode (logged in while working, but "not available" for requests when in heavy work mode)
Read full review

Salesforce

  • Missed threads are a common complaint from my team. When viewing messages in the unread or threads, it's easy to get distracted and lose that message. Some of us are subscribed to 100 channels and if you don't remember where a message was, it can be hard to find it again.
  • The search function is not the greatest. It takes some getting used to the filters and options to be able to really narrow down your search.
Read full review

Pricing Details

Podio

Starting Price

$9 per month

Editions & Modules

Podio editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    A discount is available for annual pricing.

    Slack

    Starting Price

    $8 Per User Per Month

    Editions & Modules

    Slack editions and modules pricing
    EditionModules
    Standard$8.001
    Plus$15.002

    Footnotes

    1. Per User Per Month
    2. Per User Per Month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Pricing Info

    Likelihood to Renew

    Citrix

    Podio customer service is great. The cloud and mobile service is fast (almost instant, continuous syncing). With a solid user base, and backed by Citrix, this is a serious business solution. They're also constantly working on improving and making it more powerful. I anticipate it only getting better
    Read full review

    Salesforce

    As useful as Slack has become within our company, I feel fairly confident we will continue to use Slack as a communication tool. They continue to improve their software and add value to its use within our office. Customer service delivers, which is an absolute must. Looking forward to how they improve.
    Read full review

    Usability

    Citrix

    It is usable, for sure. Requires a bit of thinking to be really useful.
    Read full review

    Salesforce

    As long as you use the basic chat features and nothing more, it really is super easy to understand and use. Once you want to take advantage of some of the more advanced features and capabilities, that's when things get complicated. Anyone who has use SMS or a chat program before will be able to figure out the basics though, so rolling this out should be relatively straightforward and not required exhaustive training. Teaching chat etiquette is something else though.
    Read full review

    Reliability and Availability

    Citrix

    I have not experienced any down time
    Read full review

    Salesforce

    No answers on this topic

    Performance

    Citrix

    It works all the time and if I have a question, support get back to me ASAP
    Read full review

    Salesforce

    No answers on this topic

    Support Rating

    Citrix

    Podio support was always responsive and very quick to provide answers and assistance during the history of using this product, their support team has always been top notch. There have been several cases where calling podio support a feature was not available and they provided either workaround solutions or added the features straight into their roadmap.
    Read full review

    Salesforce

    I've never had to contact support for Slack which is a great testament to its ease and use. Adding people outside of the organization takes a little getting used to, but ultimately allows for greater collaboration between FTE and contractors. There is no clear alternative to this software, so it's the best we can do for now.
    Read full review

    Implementation Rating

    Citrix

    Could of got more help sooner and mapped out structure after the 1st month. Future planning
    Read full review

    Salesforce

    It always helps if you communicate to everyone in the organization how important it is to drop whatever other chat tools they are using and jump quickly to Slack. They will all fall in love with it.
    Read full review

    Alternatives Considered

    Citrix

    Compared to Salesforce: Podio is not as robust as a tool for CRM tracking. It also doesn't have the in-email capabilities that SF offers. Compared to Basecamp: Podio is somewhat similar to Basecamp but doesn't offer the same functionality with checking items off and archiving projects. Compared to Zoho Projects: Podio is vastly superior to Zoho Project's lack of flexibility (requiring a development team to build) and accessibility by all members (Zoho Projects requires a very limited number of "owners" of projects which makes it difficult if multiple owners need to assign one or more people to a project).
    Read full review

    Salesforce

    Slack is great for small businesses and offers extensive third-party integration. However, as good as the audio and video is, the competition is a lot better and needs improvements. Slack is reliable and easy to use, and you can easily search files. However, the storage limitations might be a big problem.
    Read full review

    Scalability

    Citrix

    As you business grows, so does Podio. There seems to be no limit to the workspace and apps you can create on the platform
    Read full review

    Salesforce

    No answers on this topic

    Return on Investment

    Citrix

    • Podio is great for task assignment and tracking. The ability to enter and assign tasks from mobile and track their completion saves me several phone calls a day.
    • Podio outdoes email as my go to place to search for information. The ability to forward emails into the system, organize by projects and contacts, and search it all saves considerable time and confusion.
    • Podio has considerable potential to reduce overall admin time spent organizing information (filing, tracking, etc) The ability to keep a single record of a given piece of information without being tied to email vs file structure works very well.
    Read full review

    Salesforce

    • + Internal communication has increased.
    • + Partners can get in contact with our Partner Account Managers quickly.
    • - Some individuals rely too heavily on Slack, while others don't use it at all (less of a platform issue and more of a user management issue).
    Read full review

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