Citrix Profile Management (formerly Citrix UPM) was a tool used for user virtualization and managing user data and maintaining adequate logon speed in a virtual environment. It is obsolete, and replaced by Citrix Virtual Apps and Desktops (formerly XenApp and XenDesktop).
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Ivanti Endpoint Manager
Score 8.6 out of 10
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Ivanti Unified Endpoint Manager (formerly LANDesk Management Suite) supports enterprises with mobile security and device management (UEM), featuring remote control and problem resolution, monitoring and alerting, inventory discovery, license management, and more.
I used Citrix in several ways and for several needs around several companies around the world. Not only tech companies but also flower companies were we migrated from on-premises ERP to cloud ERP. I think, based on my experience that if you have not so powerful computers and hardware it's nice to run Citrix remote desktop perhaps with a cloud app ERP on it but the internet connection has to stay always reliable and stable, better if you have 2 or more internet connections balanced each other with Peplink load balancing solution. A weak point is the internet connection. As for me, I don't like using Citrix solutions just to open a SharePoint folder or even a Jira.. total a waste of time.
There is no direct replacement for the on-prem Ivanti [Unified Endpoint Manager (formerly LANDESK Management Suite)] solution. Ivanti has a companion product called Neurons, but that is in additional cost, and requires configuration with your on-prem [Unified Endpoint Manager] instance to perform basic functions. If cloud-based is a requirement for your organization, this is likely a dealbreaker. You can implement [Unified Endpoint Manager] in a cloud instance such as AWS, but the support for this appears limited. If on-prem is not an issue for you, this is a great tool for device management. It has robust features, impressive inventory, massive customization options, and excellent vendor support. If Patch Management is a problem in your company right now, this is the first product I would evaluate.
Patch(Security) is done really well. You can use roll out projects or built-in automation as well as the use of groups and scopes to design pilot and other use cases.
It takes a solid inventory of what you have of your endpoints and can do an agentless scan as well if you need to collect data that way as well.
Provisioning is rather simple and even allows you to use other products' software for the image or the built-in if you wish to do so.
Software distribution works well and has a lot flexibility built into the module.
Setup - Boy it is a pain to configure everything correctly. Be aware that you'll probably be giving an AD service account some God rights to get everything working....and security just loves that....
Cost - Boy you have to pay for everything. I suppose it lets you buy into just what you want but having repeated items go through procurement is a pain if your procurement branch is a pain.
We are happy with the product but the support and development process is far superior to any other company we have worked with. Having a good support structure is very important in today's marketplace of products that do so many things and have so many robust options and capabilities. We are very satisfied with our contract, pricing, support and product execution.
Items are logically laid out and most are easy to find. The more advanced stuff can be trickier, but it is still not hard to find. There are a lot of options though, so remembering where some settings are, especially if you do not alter them often, can take a minute, but you will get to them fairly qiickly.
TRM\TAM support has been generally very good. Getting reported bug fixes, design changes, UX problems resolved has been a pain. It is often difficult to get problems escalated beyond the TRM\TAM level. Support is fantastic when you can get it, getting it can often require more work than it should, and that is probably our biggest issue.
Well, I really did not select it, but generally, as those products and solutions are very expensive and purchased on a corporative level, I used them as a user or a system IT manager... Citrix has almost no competitors that we can call like that really... it's the de-facto standard nowadays but I feel like that sense of supremacy and overall superiority threw Citrix company into a dark tunnel of blindness and missing opportunities conditions of leveraging the product to the next level and taking the opportunity to innovate and do more with less. Just take into consideration the MB heaviness of the Citrix Profile Management installer... it grows years after years... many MB and... the same solution and option... what a shame!
It's been many years since I did a full evaluation of other products but at the time we purchased it, the main competitors were Microsoft's SMS and Alteris. SMS just looked horribly ugly and complicated (which fit in very well with Microsoft's other server tools) and Alteris looked okay but had a piecemeal approach where even a basic deployment meant purchasing a half dozen or more components. LANDesk had one bundle for all the tools we were looking for and had a great interface for presenting the data.
