What users are saying about
51 Ratings
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Score 8.4 out of 100
2 Ratings
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Score 9.6 out of 100

Attribute Ratings

  • emSigner is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.3

Citrix RightSignature

83%
24 Ratings
10.0

emSigner

100%
1 Rating

Likelihood to Renew

8.3

Citrix RightSignature

83%
3 Ratings

emSigner

N/A
0 Ratings

Usability

8.1

Citrix RightSignature

81%
3 Ratings

emSigner

N/A
0 Ratings

Support Rating

6.1

Citrix RightSignature

61%
10 Ratings

emSigner

N/A
0 Ratings

Implementation Rating

9.0

Citrix RightSignature

90%
4 Ratings

emSigner

N/A
0 Ratings

Likelihood to Recommend

Citrix

RightSignature is best suited for documents with very few fields to complete, i.e, just providing a signature and maybe a date. It is less suited for a long document such as a lease package of 40 pages or more where the operator must configure several fill fields per page. That gets tedious quickly.
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eMudhra Limited

emSigner is very well suited when there are paper work related bottlenecks be it during the appraisal process or getting legally valid signatures on important documents. Apart from getting signatures, it allows us to keep a track of documents. Also, the plans are not that expensive. You can always request them from a customized plan. Their support team is also very knowledgeable and prompt
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Pros

Citrix

  • Excellent API for integrating with your own system. Well documented and easy to use.
  • First-rate technical support, and great customer support overall
  • Flexible billing options to meet a variety of needs
  • An overall low cost solution compared to some of the really big names out there
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eMudhra Limited

  • Document Storage
  • Bulk Signing
  • Parallel Signing
  • Workflow Creation
  • Two Factor Authentication
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Cons

Citrix

  • Some clients in older age brackets did not like working with electronic documents and software.
  • It was difficult at times to make the initial boxes a uniform size when preparing the document in RightSignature.
  • Sometimes it could be difficult to insert a signature box into a small space on the document.
  • Documents were only saved on the system for a limited amount of time.
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eMudhra Limited

  • Bulk Signing in the essential plan
  • OCR Scanning Capabilities in the essential plan
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Pricing Details

Citrix RightSignature

Starting Price

$14 per month

Editions & Modules

Citrix RightSignature editions and modules pricing
EditionModules
Standard$12.001
Advanced$60.002

Footnotes

  1. per month
  2. per month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

Optional

Additional Details

emSigner

Starting Price

$0 per user, per month

Editions & Modules

emSigner editions and modules pricing
EditionModules
Basic$0.001
Essential$12.002
Advanced$25.003
Professional$45.004

Footnotes

  1. per user, per month
  2. per user, per month
  3. per user, per month
  4. per user, per month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

Optional

Additional Details

Likelihood to Renew

Citrix

As long as I've clients keep coming in, I've got to get my invoices signed hence there is no other but to use this service for better conversion.
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eMudhra Limited

No answers on this topic

Usability

Citrix

Some of the clunkiness in the user interface and the processing of documents could be made more seamless. However, once you get over that learning curve, it's straightforward enough. The API for integrating external systems is well documented, and the support crew is great at getting you over the rough spots. There's nothing bad about their system, just a few things I thought could be more elegant.
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eMudhra Limited

No answers on this topic

Support Rating

Citrix

We are Citrix Partners so we would expect better support, but it took a very long time and lots of back and forth and looping in other support people to simply integrate our ShareFile account with RightSignature. Quite surprised it was such a hard thing to do... Maybe retail customers get a better experience?
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eMudhra Limited

No answers on this topic

Implementation Rating

Citrix

Good documentation for the API. With a little help from RS tech staff, any competent programmer should be able to integrate RightSignature with an existing system in a week or three. That help is easy to get as well
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eMudhra Limited

No answers on this topic

Alternatives Considered

Citrix

Citrix RightSignature is fast and reliable. Data can be saved very easily on it and different contracts can be retrieved very easily. I love when I can see when the document has been viewed. this app even provides the device type and IP address of the signer/viewer. The multiple signer option has been a timesaver as well. Also, I can set the order of the signer and it will automatically forward to the next person when it's their turn to sign. overall its different features help me to evaluate better and work in haste.
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eMudhra Limited

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Return on Investment

Citrix

  • Allows for high productivity
  • Allows for quick and efficient customer service
  • Gives our customers options rather than being required to sign one way (in-person)
  • Allows us to extend our range of service to our customers as they are not required to be in front of us to conduct business
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eMudhra Limited

  • Contract Management TAT improvement by 50%
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Screenshots

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