36 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.3 out of 100
8 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.8 out of 100

Attribute Ratings

  • Formstack Sign is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.1

Citrix RightSignature

81%
16 Ratings
10.0

Formstack Sign

100%
6 Ratings

Likelihood to Renew

8.3

Citrix RightSignature

83%
3 Ratings

Formstack Sign

N/A
0 Ratings

Usability

8.1

Citrix RightSignature

81%
3 Ratings

Formstack Sign

N/A
0 Ratings

Support Rating

6.1

Citrix RightSignature

61%
10 Ratings

Formstack Sign

N/A
0 Ratings

Implementation Rating

9.0

Citrix RightSignature

90%
4 Ratings

Formstack Sign

N/A
0 Ratings

Likelihood to Recommend

Citrix

RightSignature is best suited for documents with very few fields to complete, i.e, just providing a signature and maybe a date. It is less suited for a long document such as a lease package of 40 pages or more where the operator must configure several fill fields per page. That gets tedious quickly.
Read full review

Formstack

I like how fast the process is to send and receive my signed and completed paperwork. Certain companies that I do business with require a "wet signature" so it cannot be used every single time in my business
Read full review

Pros

Citrix

  • Excellent API for integrating with your own system. Well documented and easy to use.
  • First-rate technical support, and great customer support overall
  • Flexible billing options to meet a variety of needs
  • An overall low cost solution compared to some of the really big names out there
Read full review

Formstack

  • Exceptionally easy to use
  • Intuitive - even users who aren't familiar with electronic signing have, with rare exception, had no difficulty using InsureSign
  • Convenient
Read full review

Cons

Citrix

  • Some clients in older age brackets did not like working with electronic documents and software.
  • It was difficult at times to make the initial boxes a uniform size when preparing the document in RightSignature.
  • Sometimes it could be difficult to insert a signature box into a small space on the document.
  • Documents were only saved on the system for a limited amount of time.
Read full review

Formstack

  • It would be nice to add our own words or describe what is needed in the free form text box. This was a feature in a past version.
Read full review

Pricing Details

Citrix RightSignature

Starting Price

$14 per month

Editions & Modules

Citrix RightSignature editions and modules pricing
EditionModules
Standard$12.001
Advanced$60.002

Footnotes

  1. per month
  2. per month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

Optional

Additional Details

Formstack Sign

Starting Price

Editions & Modules

Formstack Sign editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    Citrix

    As long as I've clients keep coming in, I've got to get my invoices signed hence there is no other but to use this service for better conversion.
    Read full review

    Formstack

    No answers on this topic

    Usability

    Citrix

    Some of the clunkiness in the user interface and the processing of documents could be made more seamless. However, once you get over that learning curve, it's straightforward enough. The API for integrating external systems is well documented, and the support crew is great at getting you over the rough spots. There's nothing bad about their system, just a few things I thought could be more elegant.
    Read full review

    Formstack

    No answers on this topic

    Support Rating

    Citrix

    We are Citrix Partners so we would expect better support, but it took a very long time and lots of back and forth and looping in other support people to simply integrate our ShareFile account with RightSignature. Quite surprised it was such a hard thing to do... Maybe retail customers get a better experience?
    Read full review

    Formstack

    No answers on this topic

    Implementation Rating

    Citrix

    Good documentation for the API. With a little help from RS tech staff, any competent programmer should be able to integrate RightSignature with an existing system in a week or three. That help is easy to get as well
    Read full review

    Formstack

    No answers on this topic

    Alternatives Considered

    Citrix

    HelloSign is very clunky, hard to use, and not very user friendly. tracking and reporting is much more difficult and making sure things that were sent in the past, are much harder to bring to the forefront and re-send if it's been a while.
    Read full review

    Formstack

    Better functionality at a much more acceptable price. With Formstack, if we have issues (very rare) we can actually get a hold of someone - not so much with DocuSign.
    Read full review

    Return on Investment

    Citrix

    • Allows for high productivity
    • Allows for quick and efficient customer service
    • Gives our customers options rather than being required to sign one way (in-person)
    • Allows us to extend our range of service to our customers as they are not required to be in front of us to conduct business
    Read full review

    Formstack

    • I've used Insuresign just 15 times in the last 30 days and saved 150 pages of paper and ink. I've also saved countless hours faxing, emailing , mailing and waiting and trying to get the client to sign and return the paperwork.
    Read full review

    Add comparison