What users are saying about
36 Ratings
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Score 8.3 out of 100
58 Ratings
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Score 8.6 out of 100

Attribute Ratings

  • Citrix RightSignature is rated higher in 1 area: Usability
  • Nitro Productivity Suite is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

8.1

Citrix RightSignature

81%
16 Ratings
8.3

Nitro Productivity Suite

83%
14 Ratings

Likelihood to Renew

8.3

Citrix RightSignature

83%
3 Ratings

Nitro Productivity Suite

N/A
0 Ratings

Usability

8.1

Citrix RightSignature

81%
3 Ratings
8.0

Nitro Productivity Suite

80%
1 Rating

Performance

Citrix RightSignature

N/A
0 Ratings
8.0

Nitro Productivity Suite

80%
2 Ratings

Support Rating

6.1

Citrix RightSignature

61%
10 Ratings
9.3

Nitro Productivity Suite

93%
5 Ratings

Implementation Rating

9.0

Citrix RightSignature

90%
4 Ratings

Nitro Productivity Suite

N/A
0 Ratings

Ease of integration

Citrix RightSignature

N/A
0 Ratings
5.0

Nitro Productivity Suite

50%
1 Rating

Likelihood to Recommend

Citrix

RightSignature is best suited for documents with very few fields to complete, i.e, just providing a signature and maybe a date. It is less suited for a long document such as a lease package of 40 pages or more where the operator must configure several fill fields per page. That gets tedious quickly.
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Nitro, Inc

Being a Nonprofit organization that produces a lot of publications on various projects, NPS allows us to create, edit and convert documents to suit the needs of our International Donor Partners and other stakeholders. In my own experience using this software, it is used less in our finance department since most of our documents originate from our accounting system and hence there is limited need for PDF management internally.
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Pros

Citrix

  • Excellent API for integrating with your own system. Well documented and easy to use.
  • First-rate technical support, and great customer support overall
  • Flexible billing options to meet a variety of needs
  • An overall low cost solution compared to some of the really big names out there
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Nitro, Inc

  • Ability to combine files SEAMLESSLY and order them around as necessary (so underrated)
  • Signing not only for yourself but for others. Helpful for those who have been granted the authority to sign for VPs and directors
  • Much easier to use than some other PDF viewing services
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Cons

Citrix

  • Some clients in older age brackets did not like working with electronic documents and software.
  • It was difficult at times to make the initial boxes a uniform size when preparing the document in RightSignature.
  • Sometimes it could be difficult to insert a signature box into a small space on the document.
  • Documents were only saved on the system for a limited amount of time.
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Nitro, Inc

  • The font choices could be better and more robust.
  • Sometimes converting PDF documents to MS Word has formatting problems, like with some tables.
  • Converting MS Word to PDF can be slow sometimes, meaning it is faster to save the MS Word document as a PDF than selecting the file for conversion using the Nitro PDF convert option.
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Pricing Details

Citrix RightSignature

Starting Price

$14 per month

Editions & Modules

Citrix RightSignature editions and modules pricing
EditionModules
Standard$12.001
Advanced$60.002

Footnotes

  1. per month
  2. per month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

Optional

Additional Details

Nitro Productivity Suite

Starting Price

Editions & Modules

Nitro Productivity Suite editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    Citrix

    As long as I've clients keep coming in, I've got to get my invoices signed hence there is no other but to use this service for better conversion.
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    Nitro, Inc

    No answers on this topic

    Usability

    Citrix

    Some of the clunkiness in the user interface and the processing of documents could be made more seamless. However, once you get over that learning curve, it's straightforward enough. The API for integrating external systems is well documented, and the support crew is great at getting you over the rough spots. There's nothing bad about their system, just a few things I thought could be more elegant.
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    Nitro, Inc

    It's quick and easy to use for all users.
    Read full review

    Performance

    Citrix

    No answers on this topic

    Nitro, Inc

    It works as advertised.
    Read full review

    Support Rating

    Citrix

    We are Citrix Partners so we would expect better support, but it took a very long time and lots of back and forth and looping in other support people to simply integrate our ShareFile account with RightSignature. Quite surprised it was such a hard thing to do... Maybe retail customers get a better experience?
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    Nitro, Inc

    Nitro checks all the boxes for what we need. It is fairly priced, it allows us to read and edit PDF documents, convert PDF to MS Word and convert MS Word to PDF. It allows us to combine multiple files and do all the post processing like adding page numbers and adding headers and footers
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    Implementation Rating

    Citrix

    Good documentation for the API. With a little help from RS tech staff, any competent programmer should be able to integrate RightSignature with an existing system in a week or three. That help is easy to get as well
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    Nitro, Inc

    No answers on this topic

    Alternatives Considered

    Citrix

    HelloSign is very clunky, hard to use, and not very user friendly. tracking and reporting is much more difficult and making sure things that were sent in the past, are much harder to bring to the forefront and re-send if it's been a while.
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    Nitro, Inc

    Every 1-2 years will do a check on current PDF options to include trialing the software. Have tried Foxit and several that seem to have failed in the marketplace. Over the last 4 years, I have always stuck with Nitro. Unfortunately, we still need to keep Adobe Acrobat (free version) installed to view a small percentage of some PDFs we receive.
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    Return on Investment

    Citrix

    • Allows for high productivity
    • Allows for quick and efficient customer service
    • Gives our customers options rather than being required to sign one way (in-person)
    • Allows us to extend our range of service to our customers as they are not required to be in front of us to conduct business
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    Nitro, Inc

    • ROI was very quick as the license costs were so low. We purchased 8 licenses versus the initial 2 we were planning on for Adobe.
    • More people were able to use the product than we initially thought due to low purchase costs.
    • We haven't had any further costs to own the product after the initial purchase. We would need to purchase new licenses if we wanted to upgrade.
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