What users are saying about
7 Ratings
30 Ratings
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Score 8.3 out of 100
7 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

Citrix RightSignature

RightSignature is best suited for documents with very few fields to complete, i.e, just providing a signature and maybe a date. It is less suited for a long document such as a lease package of 40 pages or more where the operator must configure several fill fields per page. That gets tedious quickly.
Anonymous | TrustRadius Reviewer

Outlaw

Outlaw is well suited for the situations I describe below with staff and consultants. However, we work with a lot of consultants abroad who don't have easy access to internet, email addresses, etc. In those cases, we need to create the contract in Outlaw, download the PDF, send it to our field team, have them get the consultant to sign it, send it back, re-upload it into Outlaw, and then manually add a slot for our Vice President to sign. He then has to save a final copy. Because we have to use the same process to remain compliant, it becomes a little bit round-a-bout. I'm not sure if it's possible to fix that.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Contract Authoring

Citrix RightSignature
Outlaw
8.9
Contract creation
Citrix RightSignature
Outlaw
9.2
Contract templates
Citrix RightSignature
Outlaw
9.4
Clause library/saved fields
Citrix RightSignature
Outlaw
8.2

Contract Collaboration

Citrix RightSignature
Outlaw
9.5
Contract sharing
Citrix RightSignature
Outlaw
8.8
Contract editing
Citrix RightSignature
Outlaw
9.2
Collaborating on contracts
Citrix RightSignature
Outlaw
9.8
MS Word plug-in
Citrix RightSignature
Outlaw
10.0
Interdepartmental workflows
Citrix RightSignature
Outlaw
9.5

Contract Monitoring

Citrix RightSignature
Outlaw
7.8
Contract database
Citrix RightSignature
Outlaw
9.3
Tracking contract status
Citrix RightSignature
Outlaw
6.4

Pros

Citrix RightSignature

  • Excellent API for integrating with your own system. Well documented and easy to use.
  • First-rate technical support, and great customer support overall
  • Flexible billing options to meet a variety of needs
  • An overall low cost solution compared to some of the really big names out there
Michael Sypes | TrustRadius Reviewer

Outlaw

  • Collaborative contract building.
  • Automated variable logic.
  • Ease of reading w/overview page.
Anonymous | TrustRadius Reviewer

Cons

Citrix RightSignature

  • Some clients in older age brackets did not like working with electronic documents and software.
  • It was difficult at times to make the initial boxes a uniform size when preparing the document in RightSignature.
  • Sometimes it could be difficult to insert a signature box into a small space on the document.
  • Documents were only saved on the system for a limited amount of time.
Anonymous | TrustRadius Reviewer

Outlaw

  • API/Integrations.
  • Ability to embed Outlaw services into custom software (headless).
Nicholas Powell | TrustRadius Reviewer

Likelihood to Renew

Citrix RightSignature

Citrix RightSignature 8.3
Based on 3 answers
As long as I've clients keep coming in, I've got to get my invoices signed hence there is no other but to use this service for better conversion.
Scud Lim | TrustRadius Reviewer

Outlaw

No score
No answers yet
No answers on this topic

Usability

Citrix RightSignature

Citrix RightSignature 8.1
Based on 3 answers
Some of the clunkiness in the user interface and the processing of documents could be made more seamless. However, once you get over that learning curve, it's straightforward enough. The API for integrating external systems is well documented, and the support crew is great at getting you over the rough spots. There's nothing bad about their system, just a few things I thought could be more elegant.
Michael Sypes | TrustRadius Reviewer

Outlaw

Outlaw 8.4
Based on 5 answers
Easy to navigate interface that is pretty user friendly.
Anonymous | TrustRadius Reviewer

Support Rating

Citrix RightSignature

Citrix RightSignature 6.1
Based on 6 answers
We are Citrix Partners so we would expect better support, but it took a very long time and lots of back and forth and looping in other support people to simply integrate our ShareFile account with RightSignature. Quite surprised it was such a hard thing to do... Maybe retail customers get a better experience?
Alvin Landicho | TrustRadius Reviewer

Outlaw

Outlaw 10.0
Based on 5 answers
We had a dedicated rep assigned to our account. She was fantastic. She helped with the setup/implementation of the software to start. Gave our sales team training and if there was ever a unique scenario where something wasn't going as expected, she was very quick to respond and help resolve the issue
Anonymous | TrustRadius Reviewer

Implementation Rating

Citrix RightSignature

Citrix RightSignature 9.0
Based on 2 answers
Good documentation for the API. With a little help from RS tech staff, any competent programmer should be able to integrate RightSignature with an existing system in a week or three. That help is easy to get as well
Michael Sypes | TrustRadius Reviewer

Outlaw

No score
No answers yet
No answers on this topic

Alternatives Considered

Citrix RightSignature

HelloSign is very clunky, hard to use, and not very user friendly. tracking and reporting is much more difficult and making sure things that were sent in the past, are much harder to bring to the forefront and re-send if it's been a while.
Patricia-Lynn Evans | TrustRadius Reviewer

Outlaw

I did not select Outlaw.
Anonymous | TrustRadius Reviewer

Return on Investment

Citrix RightSignature

  • Allows for high productivity
  • Allows for quick and efficient customer service
  • Gives our customers options rather than being required to sign one way (in-person)
  • Allows us to extend our range of service to our customers as they are not required to be in front of us to conduct business
Paige Allar | TrustRadius Reviewer

Outlaw

  • Faster upsell close.
  • Increased employee efficiency.
  • Better customer experience.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Citrix RightSignature

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Citrix RightSignature Editions & Modules

Edition
Standard$12.001
Advanced$60.001
  1. Per Month
Additional Pricing Details

Outlaw

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Outlaw Editions & Modules

Additional Pricing Details
Out modular unified platform is built to easily adapt to your organization and unique contracting processes. Work with us to establish a plan that meets the specific needs of your team. Schedule a time with our experts here: https://getoutlaw.com/request-demo/

Rating Summary

Likelihood to Recommend

Citrix RightSignature
8.5
Outlaw
8.6

Likelihood to Renew

Citrix RightSignature
8.3
Outlaw

Usability

Citrix RightSignature
8.1
Outlaw
8.4

Support Rating

Citrix RightSignature
6.1
Outlaw
10.0

Implementation Rating

Citrix RightSignature
9.0
Outlaw

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