What users are saying about
36 Ratings
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Score 8.3 out of 100
5 Ratings
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Score 8.5 out of 100

Attribute Ratings

  • Citrix RightSignature is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.1

Citrix RightSignature

81%
16 Ratings
8.0

PDF Sign&Seal

80%
2 Ratings

Likelihood to Renew

8.3

Citrix RightSignature

83%
3 Ratings

PDF Sign&Seal

N/A
0 Ratings

Usability

8.1

Citrix RightSignature

81%
3 Ratings

PDF Sign&Seal

N/A
0 Ratings

Support Rating

6.1

Citrix RightSignature

61%
10 Ratings

PDF Sign&Seal

N/A
0 Ratings

Implementation Rating

9.0

Citrix RightSignature

90%
4 Ratings

PDF Sign&Seal

N/A
0 Ratings

Likelihood to Recommend

Citrix

RightSignature is best suited for documents with very few fields to complete, i.e, just providing a signature and maybe a date. It is less suited for a long document such as a lease package of 40 pages or more where the operator must configure several fill fields per page. That gets tedious quickly.
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Ascertia

PDF Sign&Seal is perfect if you have documents that need to be signed electronically. It may not be an excellent choice if you work off a mobile device or are on the road a majority of the time as there are better app alternatives that do a similar job signing docs electronically for you.
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Pros

Citrix

  • Excellent API for integrating with your own system. Well documented and easy to use.
  • First-rate technical support, and great customer support overall
  • Flexible billing options to meet a variety of needs
  • An overall low cost solution compared to some of the really big names out there
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Ascertia

  • Provides integrity
  • one-click signing
  • deploying is easy
  • integrated with Microsoft
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Cons

Citrix

  • Some clients in older age brackets did not like working with electronic documents and software.
  • It was difficult at times to make the initial boxes a uniform size when preparing the document in RightSignature.
  • Sometimes it could be difficult to insert a signature box into a small space on the document.
  • Documents were only saved on the system for a limited amount of time.
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Ascertia

  • I'd like to see a stronger mobile interface or app
  • Collaboration type of sharing would be welcome
  • Integration with a Wacom bamboo type of tablet for signing
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Pricing Details

Citrix RightSignature

Starting Price

$14 per month

Editions & Modules

Citrix RightSignature editions and modules pricing
EditionModules
Standard$12.001
Advanced$60.002

Footnotes

  1. per month
  2. per month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

Optional

Additional Details

PDF Sign&Seal

Starting Price

Editions & Modules

PDF Sign&Seal editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional €95

    Additional Details

    PDF Sign&Seal is registered on a per user basis with a node-locked license. We offer discounts for volume purchases of 5 or more seats.

    Likelihood to Renew

    Citrix

    As long as I've clients keep coming in, I've got to get my invoices signed hence there is no other but to use this service for better conversion.
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    Ascertia

    No answers on this topic

    Usability

    Citrix

    Some of the clunkiness in the user interface and the processing of documents could be made more seamless. However, once you get over that learning curve, it's straightforward enough. The API for integrating external systems is well documented, and the support crew is great at getting you over the rough spots. There's nothing bad about their system, just a few things I thought could be more elegant.
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    Ascertia

    No answers on this topic

    Support Rating

    Citrix

    We are Citrix Partners so we would expect better support, but it took a very long time and lots of back and forth and looping in other support people to simply integrate our ShareFile account with RightSignature. Quite surprised it was such a hard thing to do... Maybe retail customers get a better experience?
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    Ascertia

    No answers on this topic

    Implementation Rating

    Citrix

    Good documentation for the API. With a little help from RS tech staff, any competent programmer should be able to integrate RightSignature with an existing system in a week or three. That help is easy to get as well
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    Ascertia

    No answers on this topic

    Alternatives Considered

    Citrix

    HelloSign is very clunky, hard to use, and not very user friendly. tracking and reporting is much more difficult and making sure things that were sent in the past, are much harder to bring to the forefront and re-send if it's been a while.
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    Ascertia

    PDF Sign&Seal is quicker than Adobe Acrobat DC. And, it is easier to merge multiple documents and even deploying large number of file is quite simple in PDF Sign & seal. ANd, last but not least, One-click operation is great in PDF Sign&Seal and it is legally complaint to many regulatory frameworks compared to Adobe ones
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    Return on Investment

    Citrix

    • Allows for high productivity
    • Allows for quick and efficient customer service
    • Gives our customers options rather than being required to sign one way (in-person)
    • Allows us to extend our range of service to our customers as they are not required to be in front of us to conduct business
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    Ascertia

    • Saved time reducing extra work, scanning, and emailing
    • Reduces time needed to get signatures from other parties
    • Cost of software was recuperated in a short amount of time
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    Screenshots

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