What users are saying about
53 Ratings
36 Ratings
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Score 8.3 out of 100
53 Ratings
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Score 8.9 out of 100

Attribute Ratings

  • PDFfiller is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

Likelihood to Recommend

8.1

Citrix RightSignature

81%
16 Ratings
9.2

PDFfiller

92%
28 Ratings

Likelihood to Renew

8.3

Citrix RightSignature

83%
3 Ratings

PDFfiller

N/A
0 Ratings

Usability

8.1

Citrix RightSignature

81%
3 Ratings
8.2

PDFfiller

82%
1 Rating

Support Rating

6.1

Citrix RightSignature

61%
10 Ratings
9.3

PDFfiller

93%
16 Ratings

Implementation Rating

9.0

Citrix RightSignature

90%
4 Ratings

PDFfiller

N/A
0 Ratings

Likelihood to Recommend

Citrix

RightSignature is best suited for documents with very few fields to complete, i.e, just providing a signature and maybe a date. It is less suited for a long document such as a lease package of 40 pages or more where the operator must configure several fill fields per page. That gets tedious quickly.
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airSlate, Inc

Every time we have a new client we send a consumer notice out that allows clients to easily “acknowledge” receipt by virtually signing the form. Likewise for all residential and commercial leases and agreements of sale, PDFfiller has been a lifesaver. What used to be a major time suck to complete a simple form, for example, a seemingly simple task which should have been the easiest part of completing a sea always took a tremendous amount of time, because PDFs are simply not editable. Contracts would need to be filled out with pen and paper. They were hard to read, required scanners and/or fax machines, and took tons of time away from more productive income-generating activities. PDFfiller finally solves all of these problems for us.
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Pros

Citrix

  • Excellent API for integrating with your own system. Well documented and easy to use.
  • First-rate technical support, and great customer support overall
  • Flexible billing options to meet a variety of needs
  • An overall low cost solution compared to some of the really big names out there
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airSlate, Inc

  • Its user interface makes it a very easy-to-operate app. Without having adequate technical knowledge any user can operate it easily.
  • It works very fine on adding text on any part of a PDF document and It also allows users to delete pre written text from a pdf file.
  • It can also convert PDF files in other office formats with good quality.
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Cons

Citrix

  • Some clients in older age brackets did not like working with electronic documents and software.
  • It was difficult at times to make the initial boxes a uniform size when preparing the document in RightSignature.
  • Sometimes it could be difficult to insert a signature box into a small space on the document.
  • Documents were only saved on the system for a limited amount of time.
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airSlate, Inc

  • Manually resending the document was a feature that seems to have been taken away.
  • Templates for Send To Sign letters. I basically have to type the same information over and over again each time. I was hoping that it would save it but it doesn't seem to have that function
  • Signer cannot save the document once it has been signed. I have to make sure that there is a note within the email that states that I will send them a copy.
  • Wish it had a way to send me a copy of the email I sent.
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Pricing Details

Citrix RightSignature

Starting Price

$14 per month

Editions & Modules

Citrix RightSignature editions and modules pricing
EditionModules
Standard$12.001
Advanced$60.002

Footnotes

  1. per month
  2. per month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

Optional

Additional Details

PDFfiller

Starting Price

$8 per month

Editions & Modules

PDFfiller editions and modules pricing
EditionModules
Basic81
Plus122
Premium153
Basic84
Plus125
Premium156

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

Optional $8

Additional Details

Likelihood to Renew

Citrix

As long as I've clients keep coming in, I've got to get my invoices signed hence there is no other but to use this service for better conversion.
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airSlate, Inc

No answers on this topic

Usability

Citrix

Some of the clunkiness in the user interface and the processing of documents could be made more seamless. However, once you get over that learning curve, it's straightforward enough. The API for integrating external systems is well documented, and the support crew is great at getting you over the rough spots. There's nothing bad about their system, just a few things I thought could be more elegant.
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airSlate, Inc

I found all the relevant features for managing my documents.
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Support Rating

Citrix

We are Citrix Partners so we would expect better support, but it took a very long time and lots of back and forth and looping in other support people to simply integrate our ShareFile account with RightSignature. Quite surprised it was such a hard thing to do... Maybe retail customers get a better experience?
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airSlate, Inc

I have not had to contact support. I gave it a high rating, so my non-use of this service would not drag this rating down. I am assuming that their support team would be great, easy to work with, friendly, knowledgeable, accurate, and prompt with assistance with their product. Should I have experience in the future in this area, I would be happy to re-evaluate this portion of the review.
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Implementation Rating

Citrix

Good documentation for the API. With a little help from RS tech staff, any competent programmer should be able to integrate RightSignature with an existing system in a week or three. That help is easy to get as well
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airSlate, Inc

No answers on this topic

Alternatives Considered

Citrix

HelloSign is very clunky, hard to use, and not very user friendly. tracking and reporting is much more difficult and making sure things that were sent in the past, are much harder to bring to the forefront and re-send if it's been a while.
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airSlate, Inc

I have used other editors such as Adobe Acrobat and, in my opinion, for the money Adobe costs, if the need is just to edit pdf I would go with PDFfiller. It is a really easy tool to use. It's learning curve is not that steep and it does pretty much everything I need from it.
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Return on Investment

Citrix

  • Allows for high productivity
  • Allows for quick and efficient customer service
  • Gives our customers options rather than being required to sign one way (in-person)
  • Allows us to extend our range of service to our customers as they are not required to be in front of us to conduct business
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airSlate, Inc

  • I feel out probably 46 pages applications a year for the same companies PDF allows me to save a document and I reuse it the next year altering any information that has changed this is a time and money saver for me as the applications are six pages long.
  • The signature feature allows me to sign documents for my company and where I have authorization I signed for other companies. By having their signature on file
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Screenshots

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