What users are saying about
38 Ratings
30 Ratings
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Score 8.3 out of 100
38 Ratings
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Score 9 out of 100

Likelihood to Recommend

Citrix RightSignature

RightSignature is best suited for documents with very few fields to complete, i.e, just providing a signature and maybe a date. It is less suited for a long document such as a lease package of 40 pages or more where the operator must configure several fill fields per page. That gets tedious quickly.
Anonymous | TrustRadius Reviewer

PDFfiller

Every time we have a new client we send a consumer notice out that allows clients to easily “acknowledge” receipt by virtually signing the form. Likewise for all residential and commercial leases and agreements of sale, PDFfiller has been a lifesaver. What used to be a major time suck to complete a simple form, for example, a seemingly simple task which should have been the easiest part of completing a sea always took a tremendous amount of time, because PDFs are simply not editable. Contracts would need to be filled out with pen and paper. They were hard to read, required scanners and/or fax machines, and took tons of time away from more productive income-generating activities. PDFfiller finally solves all of these problems for us.
Anonymous | TrustRadius Reviewer

Pros

Citrix RightSignature

  • Excellent API for integrating with your own system. Well documented and easy to use.
  • First-rate technical support, and great customer support overall
  • Flexible billing options to meet a variety of needs
  • An overall low cost solution compared to some of the really big names out there
Michael Sypes | TrustRadius Reviewer

PDFfiller

  • Its user interface makes it a very easy-to-operate app. Without having adequate technical knowledge any user can operate it easily.
  • It works very fine on adding text on any part of a PDF document and It also allows users to delete pre written text from a pdf file.
  • It can also convert PDF files in other office formats with good quality.
Anonymous | TrustRadius Reviewer

Cons

Citrix RightSignature

  • Some clients in older age brackets did not like working with electronic documents and software.
  • It was difficult at times to make the initial boxes a uniform size when preparing the document in RightSignature.
  • Sometimes it could be difficult to insert a signature box into a small space on the document.
  • Documents were only saved on the system for a limited amount of time.
Anonymous | TrustRadius Reviewer

PDFfiller

  • Manually resending the document was a feature that seems to have been taken away.
  • Templates for Send To Sign letters. I basically have to type the same information over and over again each time. I was hoping that it would save it but it doesn't seem to have that function
  • Signer cannot save the document once it has been signed. I have to make sure that there is a note within the email that states that I will send them a copy.
  • Wish it had a way to send me a copy of the email I sent.
Joanne Grams | TrustRadius Reviewer

Likelihood to Renew

Citrix RightSignature

Citrix RightSignature 8.3
Based on 3 answers
As long as I've clients keep coming in, I've got to get my invoices signed hence there is no other but to use this service for better conversion.
Scud Lim | TrustRadius Reviewer

PDFfiller

No score
No answers yet
No answers on this topic

Usability

Citrix RightSignature

Citrix RightSignature 8.1
Based on 3 answers
Some of the clunkiness in the user interface and the processing of documents could be made more seamless. However, once you get over that learning curve, it's straightforward enough. The API for integrating external systems is well documented, and the support crew is great at getting you over the rough spots. There's nothing bad about their system, just a few things I thought could be more elegant.
Michael Sypes | TrustRadius Reviewer

PDFfiller

PDFfiller 8.2
Based on 1 answer
I found all the relevant features for managing my documents.
Anonymous | TrustRadius Reviewer

Support Rating

Citrix RightSignature

Citrix RightSignature 6.1
Based on 6 answers
We are Citrix Partners so we would expect better support, but it took a very long time and lots of back and forth and looping in other support people to simply integrate our ShareFile account with RightSignature. Quite surprised it was such a hard thing to do... Maybe retail customers get a better experience?
Alvin Landicho | TrustRadius Reviewer

PDFfiller

PDFfiller 9.3
Based on 16 answers
I have not had to contact support. I gave it a high rating, so my non-use of this service would not drag this rating down. I am assuming that their support team would be great, easy to work with, friendly, knowledgeable, accurate, and prompt with assistance with their product. Should I have experience in the future in this area, I would be happy to re-evaluate this portion of the review.
Anonymous | TrustRadius Reviewer

Implementation Rating

Citrix RightSignature

Citrix RightSignature 9.0
Based on 2 answers
Good documentation for the API. With a little help from RS tech staff, any competent programmer should be able to integrate RightSignature with an existing system in a week or three. That help is easy to get as well
Michael Sypes | TrustRadius Reviewer

PDFfiller

No score
No answers yet
No answers on this topic

Alternatives Considered

Citrix RightSignature

HelloSign is very clunky, hard to use, and not very user friendly. tracking and reporting is much more difficult and making sure things that were sent in the past, are much harder to bring to the forefront and re-send if it's been a while.
Patricia-Lynn Evans | TrustRadius Reviewer

PDFfiller

I have used other editors such as Adobe Acrobat and, in my opinion, for the money Adobe costs, if the need is just to edit pdf I would go with PDFfiller. It is a really easy tool to use. It's learning curve is not that steep and it does pretty much everything I need from it.
Manuel Aguilar | TrustRadius Reviewer

Return on Investment

Citrix RightSignature

  • Allows for high productivity
  • Allows for quick and efficient customer service
  • Gives our customers options rather than being required to sign one way (in-person)
  • Allows us to extend our range of service to our customers as they are not required to be in front of us to conduct business
Paige Allar | TrustRadius Reviewer

PDFfiller

  • It has saved lots of time over the course of the days, weeks and months, but I don't know if I can quantify it in terms of dollars and cents.
  • It's difficult to imagine what I would have to do to respond to all the detailed paperwork that I'm inundated with?
Harold Barr | TrustRadius Reviewer

Screenshots

Pricing Details

Citrix RightSignature

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Citrix RightSignature Editions & Modules

Edition
Standard$12.001
Advanced$60.001
  1. Per Month
Additional Pricing Details

PDFfiller

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$8*

* per user/month

PDFfiller Editions & Modules

On-premise Edition
Basic$81
Plus$121
Premium$151
  1. per month
SaaS Edition
Basic$81
Plus$121
Premium$151
  1. per month
Additional Pricing Details

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