What users are saying about
2 Ratings
47 Ratings
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Score 8.4 out of 100
2 Ratings
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Score 7.7 out of 100

Attribute Ratings

  • PDFTron is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.3

Citrix RightSignature

83%
24 Ratings
9.0

PDFTron

90%
1 Rating

Likelihood to Renew

8.3

Citrix RightSignature

83%
3 Ratings

PDFTron

N/A
0 Ratings

Usability

8.1

Citrix RightSignature

81%
3 Ratings

PDFTron

N/A
0 Ratings

Support Rating

6.1

Citrix RightSignature

61%
10 Ratings

PDFTron

N/A
0 Ratings

Implementation Rating

9.0

Citrix RightSignature

90%
4 Ratings

PDFTron

N/A
0 Ratings

Likelihood to Recommend

Citrix

RightSignature is best suited for documents with very few fields to complete, i.e, just providing a signature and maybe a date. It is less suited for a long document such as a lease package of 40 pages or more where the operator must configure several fill fields per page. That gets tedious quickly.
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PDFTron Systems Inc.

PDFTon is best suited for larger organizations in order to maximize the multiple features and functionality and to justify the cost. The users will need a programmer that can develop solutions to deploy using multiple programming languages. They need to be able to understand how the different types of code can interact. Small organizations would have a hard time justifying the cost and may not have the skill sets to deploy it easily.
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Pros

Citrix

  • Excellent API for integrating with your own system. Well documented and easy to use.
  • First-rate technical support, and great customer support overall
  • Flexible billing options to meet a variety of needs
  • An overall low cost solution compared to some of the really big names out there
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PDFTron Systems Inc.

  • Great customer support
  • New releases with added features
  • Very configurable
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Cons

Citrix

  • Some clients in older age brackets did not like working with electronic documents and software.
  • It was difficult at times to make the initial boxes a uniform size when preparing the document in RightSignature.
  • Sometimes it could be difficult to insert a signature box into a small space on the document.
  • Documents were only saved on the system for a limited amount of time.
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PDFTron Systems Inc.

  • Lowering the cost
  • Remove evergreen clause from contract
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Pricing Details

Citrix RightSignature

Starting Price

$14 per month

Editions & Modules

Citrix RightSignature editions and modules pricing
EditionModules
Standard$12.001
Advanced$60.002

Footnotes

  1. per month
  2. per month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

Optional

Additional Details

PDFTron

Starting Price

Editions & Modules

PDFTron editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    Citrix

    As long as I've clients keep coming in, I've got to get my invoices signed hence there is no other but to use this service for better conversion.
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    PDFTron Systems Inc.

    No answers on this topic

    Usability

    Citrix

    Some of the clunkiness in the user interface and the processing of documents could be made more seamless. However, once you get over that learning curve, it's straightforward enough. The API for integrating external systems is well documented, and the support crew is great at getting you over the rough spots. There's nothing bad about their system, just a few things I thought could be more elegant.
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    PDFTron Systems Inc.

    No answers on this topic

    Support Rating

    Citrix

    We are Citrix Partners so we would expect better support, but it took a very long time and lots of back and forth and looping in other support people to simply integrate our ShareFile account with RightSignature. Quite surprised it was such a hard thing to do... Maybe retail customers get a better experience?
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    PDFTron Systems Inc.

    No answers on this topic

    Implementation Rating

    Citrix

    Good documentation for the API. With a little help from RS tech staff, any competent programmer should be able to integrate RightSignature with an existing system in a week or three. That help is easy to get as well
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    PDFTron Systems Inc.

    No answers on this topic

    Alternatives Considered

    Citrix

    Citrix RightSignature is fast and reliable. Data can be saved very easily on it and different contracts can be retrieved very easily. I love when I can see when the document has been viewed. this app even provides the device type and IP address of the signer/viewer. The multiple signer option has been a timesaver as well. Also, I can set the order of the signer and it will automatically forward to the next person when it's their turn to sign. overall its different features help me to evaluate better and work in haste.
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    PDFTron Systems Inc.

    PDFTron was our first choice because it was the best solution we could find at the time. it was the most versatile and easiest for us to deploy mostly because of the great support they provided. I had the opportunity to meet with them prior to purchasing and they seemed like a company that would continue growth of the product and listen to their customers for improvements.
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    Return on Investment

    Citrix

    • Allows for high productivity
    • Allows for quick and efficient customer service
    • Gives our customers options rather than being required to sign one way (in-person)
    • Allows us to extend our range of service to our customers as they are not required to be in front of us to conduct business
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    PDFTron Systems Inc.

    • It has allows our organization to stay ahead of the competition.
    • The demonstrations we perform for potential customer are very impressive
    • Our customers appreciate the versatility of features
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