What users are saying about
8 Ratings
51 Ratings
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Score 8.4 out of 100
8 Ratings
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Score 9.9 out of 100

Attribute Ratings

  • RSign is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.3

Citrix RightSignature

83%
24 Ratings
10.0

RSign

100%
7 Ratings

Likelihood to Renew

8.3

Citrix RightSignature

83%
3 Ratings

RSign

N/A
0 Ratings

Usability

8.1

Citrix RightSignature

81%
3 Ratings

RSign

N/A
0 Ratings

Support Rating

6.1

Citrix RightSignature

61%
10 Ratings

RSign

N/A
0 Ratings

Implementation Rating

9.0

Citrix RightSignature

90%
4 Ratings

RSign

N/A
0 Ratings

Likelihood to Recommend

Citrix

RightSignature is best suited for documents with very few fields to complete, i.e, just providing a signature and maybe a date. It is less suited for a long document such as a lease package of 40 pages or more where the operator must configure several fill fields per page. That gets tedious quickly.
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RPost

RSign is really useful in organizations where many different kinds of forms and applications for signature have to be sent to customers. In the industry where signature time stamp is important.
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Pros

Citrix

  • Excellent API for integrating with your own system. Well documented and easy to use.
  • First-rate technical support, and great customer support overall
  • Flexible billing options to meet a variety of needs
  • An overall low cost solution compared to some of the really big names out there
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RPost

  • Making documents that we require use as templates and reuse them with rules.
  • Streamlined the process of esigning when multiple people are involved.
  • Pre-fill, back-fill removed manual work & human error
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Cons

Citrix

  • Some clients in older age brackets did not like working with electronic documents and software.
  • It was difficult at times to make the initial boxes a uniform size when preparing the document in RightSignature.
  • Sometimes it could be difficult to insert a signature box into a small space on the document.
  • Documents were only saved on the system for a limited amount of time.
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RPost

  • The most useful feature would be if we were able to type within the forms/applications that we upload to RSign to be sent for signature.
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Pricing Details

Citrix RightSignature

Starting Price

$14 per month

Editions & Modules

Citrix RightSignature editions and modules pricing
EditionModules
Standard$12.001
Advanced$60.002

Footnotes

  1. per month
  2. per month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

Optional

Additional Details

RSign

Starting Price

$7 per month per user

Editions & Modules

RSign editions and modules pricing
EditionModules
RSign Personal$7.001
RSign Standard$15.002

Footnotes

  1. per month per user
  2. per month per user

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Contact Sales for API & Custom Integrations.

Likelihood to Renew

Citrix

As long as I've clients keep coming in, I've got to get my invoices signed hence there is no other but to use this service for better conversion.
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RPost

No answers on this topic

Usability

Citrix

Some of the clunkiness in the user interface and the processing of documents could be made more seamless. However, once you get over that learning curve, it's straightforward enough. The API for integrating external systems is well documented, and the support crew is great at getting you over the rough spots. There's nothing bad about their system, just a few things I thought could be more elegant.
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RPost

No answers on this topic

Support Rating

Citrix

We are Citrix Partners so we would expect better support, but it took a very long time and lots of back and forth and looping in other support people to simply integrate our ShareFile account with RightSignature. Quite surprised it was such a hard thing to do... Maybe retail customers get a better experience?
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RPost

No answers on this topic

Implementation Rating

Citrix

Good documentation for the API. With a little help from RS tech staff, any competent programmer should be able to integrate RightSignature with an existing system in a week or three. That help is easy to get as well
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RPost

No answers on this topic

Alternatives Considered

Citrix

Citrix RightSignature is fast and reliable. Data can be saved very easily on it and different contracts can be retrieved very easily. I love when I can see when the document has been viewed. this app even provides the device type and IP address of the signer/viewer. The multiple signer option has been a timesaver as well. Also, I can set the order of the signer and it will automatically forward to the next person when it's their turn to sign. overall its different features help me to evaluate better and work in haste.
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RPost

Honestly I thought DocuSign would have more advantages because I usually think "Most expensive" equals "The best", but DocuSign was very hard to adopt for my business, the interface was packed and messy, full of stuff that not intuitive to learn. And I couldn't get ANY support at all. So we ended up looking for another software and my colleagues recommended RSign. I didn't personally try any other softwares, but my colleagues switched from HelloSign and from PandaDoc to RSign because of similar reasons.
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Return on Investment

Citrix

  • Allows for high productivity
  • Allows for quick and efficient customer service
  • Gives our customers options rather than being required to sign one way (in-person)
  • Allows us to extend our range of service to our customers as they are not required to be in front of us to conduct business
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RPost

  • RSign has had tremendous ROI for us. We don't have to print the forms to be sent to customer for signature.
  • Huge time savings
  • No paper printing. Very environment friendly application
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Screenshots

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