What users are saying about
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51 Ratings
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Score 8.4 out of 100
This review does not include a rating.

Attribute Ratings

    Likelihood to Recommend

    8.3

    Citrix RightSignature

    83%
    24 Ratings

    Signix MyDoX

    N/A
    0 Ratings

    Likelihood to Renew

    8.3

    Citrix RightSignature

    83%
    3 Ratings

    Signix MyDoX

    N/A
    0 Ratings

    Usability

    8.1

    Citrix RightSignature

    81%
    3 Ratings

    Signix MyDoX

    N/A
    0 Ratings

    Support Rating

    6.1

    Citrix RightSignature

    61%
    10 Ratings

    Signix MyDoX

    N/A
    0 Ratings

    Implementation Rating

    9.0

    Citrix RightSignature

    90%
    4 Ratings

    Signix MyDoX

    N/A
    0 Ratings

    Likelihood to Recommend

    Citrix

    RightSignature is best suited for documents with very few fields to complete, i.e, just providing a signature and maybe a date. It is less suited for a long document such as a lease package of 40 pages or more where the operator must configure several fill fields per page. That gets tedious quickly.
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    SIGNiX

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    Pros

    Citrix

    • Excellent API for integrating with your own system. Well documented and easy to use.
    • First-rate technical support, and great customer support overall
    • Flexible billing options to meet a variety of needs
    • An overall low cost solution compared to some of the really big names out there
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    SIGNiX

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    Cons

    Citrix

    • Some clients in older age brackets did not like working with electronic documents and software.
    • It was difficult at times to make the initial boxes a uniform size when preparing the document in RightSignature.
    • Sometimes it could be difficult to insert a signature box into a small space on the document.
    • Documents were only saved on the system for a limited amount of time.
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    SIGNiX

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    Pricing Details

    Citrix RightSignature

    Starting Price

    $14 per month

    Editions & Modules

    Citrix RightSignature editions and modules pricing
    EditionModules
    Standard$12.001
    Advanced$60.002

    Footnotes

    1. per month
    2. per month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional

    Additional Details

    Signix MyDoX

    Starting Price

    Editions & Modules

    Signix MyDoX editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      Citrix

      As long as I've clients keep coming in, I've got to get my invoices signed hence there is no other but to use this service for better conversion.
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      SIGNiX

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      Usability

      Citrix

      Some of the clunkiness in the user interface and the processing of documents could be made more seamless. However, once you get over that learning curve, it's straightforward enough. The API for integrating external systems is well documented, and the support crew is great at getting you over the rough spots. There's nothing bad about their system, just a few things I thought could be more elegant.
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      SIGNiX

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      Support Rating

      Citrix

      We are Citrix Partners so we would expect better support, but it took a very long time and lots of back and forth and looping in other support people to simply integrate our ShareFile account with RightSignature. Quite surprised it was such a hard thing to do... Maybe retail customers get a better experience?
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      SIGNiX

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      Implementation Rating

      Citrix

      Good documentation for the API. With a little help from RS tech staff, any competent programmer should be able to integrate RightSignature with an existing system in a week or three. That help is easy to get as well
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      SIGNiX

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      Alternatives Considered

      Citrix

      Citrix RightSignature is fast and reliable. Data can be saved very easily on it and different contracts can be retrieved very easily. I love when I can see when the document has been viewed. this app even provides the device type and IP address of the signer/viewer. The multiple signer option has been a timesaver as well. Also, I can set the order of the signer and it will automatically forward to the next person when it's their turn to sign. overall its different features help me to evaluate better and work in haste.
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      SIGNiX

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      Return on Investment

      Citrix

      • Allows for high productivity
      • Allows for quick and efficient customer service
      • Gives our customers options rather than being required to sign one way (in-person)
      • Allows us to extend our range of service to our customers as they are not required to be in front of us to conduct business
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      SIGNiX

      No answers on this topic

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