33 Ratings
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Score 8.8 out of 100
1 Rating
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Score 9 out of 100

Likelihood to Recommend

Citrix RightSignature

RightSignature is best suited for documents with very few fields to complete, i.e, just providing a signature and maybe a date. It is less suited for a long document such as a lease package of 40 pages or more where the operator must configure several fill fields per page. That gets tedious quickly.
Anonymous | TrustRadius Reviewer

Zix Secure File Sharing (DeliverySlip)

Zix Secure File Sharing (DeliverySlip) is well suited for people or companies that are constantly having to share or request sensitive information with/from customers: ACH, credit card info, financial info, etc. I think every finance department should use Zix Secure File Sharing (DeliverySlip). Also, every small business should use it because small businesses are so vulnerable to being hacked, and Zix Secure File Sharing (DeliverySlip) can protect you and your customers. However, Zix Secure File Sharing (DeliverySlip) would not be the easiest replacement to your regular email. If there were a way to integrate both, ] it would be amazing. But for now, you have to treat it as a supplemental email address.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

File Sharing & Management

Citrix RightSignature
Zix Secure File Sharing (DeliverySlip)
8.2
Versioning
Citrix RightSignature
Zix Secure File Sharing (DeliverySlip)
9.0
Document collaboration
Citrix RightSignature
Zix Secure File Sharing (DeliverySlip)
10.0
Access control
Citrix RightSignature
Zix Secure File Sharing (DeliverySlip)
10.0
File search
Citrix RightSignature
Zix Secure File Sharing (DeliverySlip)
6.0
Device sync
Citrix RightSignature
Zix Secure File Sharing (DeliverySlip)
6.0

Cloud Storage Security & Administration

Citrix RightSignature
Zix Secure File Sharing (DeliverySlip)
10.0
User and role management
Citrix RightSignature
Zix Secure File Sharing (DeliverySlip)
10.0
File organization
Citrix RightSignature
Zix Secure File Sharing (DeliverySlip)
10.0
Device management
Citrix RightSignature
Zix Secure File Sharing (DeliverySlip)
10.0

Cloud Storage Platform

Citrix RightSignature
Zix Secure File Sharing (DeliverySlip)
7.7
Performance
Citrix RightSignature
Zix Secure File Sharing (DeliverySlip)
10.0
Reliability
Citrix RightSignature
Zix Secure File Sharing (DeliverySlip)
7.0
Storage Reports
Citrix RightSignature
Zix Secure File Sharing (DeliverySlip)
6.0

Pros

Citrix RightSignature

  • Excellent API for integrating with your own system. Well documented and easy to use.
  • First-rate technical support, and great customer support overall
  • Flexible billing options to meet a variety of needs
  • An overall low cost solution compared to some of the really big names out there
Michael Sypes | TrustRadius Reviewer

Zix Secure File Sharing (DeliverySlip)

  • Easy to send to anyone with an email address
  • Ability to put a password protecting the email and documents
  • Options to block forwarding, replies, or downloading of documents
Anonymous | TrustRadius Reviewer

Cons

Citrix RightSignature

  • Some clients in older age brackets did not like working with electronic documents and software.
  • It was difficult at times to make the initial boxes a uniform size when preparing the document in RightSignature.
  • Sometimes it could be difficult to insert a signature box into a small space on the document.
  • Documents were only saved on the system for a limited amount of time.
Anonymous | TrustRadius Reviewer

Zix Secure File Sharing (DeliverySlip)

  • The platform could look like and behave more like an email box
  • Maybe having a way to integrate with Outlook/Microsoft email so you can email from one platform
  • The invitation email could be tailored to match the look and logo of the company
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Citrix RightSignature

Citrix RightSignature 8.3
Based on 3 answers
As long as I've clients keep coming in, I've got to get my invoices signed hence there is no other but to use this service for better conversion.
Scud Lim | TrustRadius Reviewer

Zix Secure File Sharing (DeliverySlip)

No score
No answers yet
No answers on this topic

Usability

Citrix RightSignature

Citrix RightSignature 8.1
Based on 3 answers
Some of the clunkiness in the user interface and the processing of documents could be made more seamless. However, once you get over that learning curve, it's straightforward enough. The API for integrating external systems is well documented, and the support crew is great at getting you over the rough spots. There's nothing bad about their system, just a few things I thought could be more elegant.
Michael Sypes | TrustRadius Reviewer

Zix Secure File Sharing (DeliverySlip)

No score
No answers yet
No answers on this topic

Support Rating

Citrix RightSignature

Citrix RightSignature 5.8
Based on 6 answers
We are Citrix Partners so we would expect better support, but it took a very long time and lots of back and forth and looping in other support people to simply integrate our ShareFile account with RightSignature. Quite surprised it was such a hard thing to do... Maybe retail customers get a better experience?
Alvin Landicho | TrustRadius Reviewer

Zix Secure File Sharing (DeliverySlip)

No score
No answers yet
No answers on this topic

Implementation Rating

Citrix RightSignature

Citrix RightSignature 9.0
Based on 2 answers
Good documentation for the API. With a little help from RS tech staff, any competent programmer should be able to integrate RightSignature with an existing system in a week or three. That help is easy to get as well
Michael Sypes | TrustRadius Reviewer

Zix Secure File Sharing (DeliverySlip)

No score
No answers yet
No answers on this topic

Alternatives Considered

Citrix RightSignature

HelloSign is very clunky, hard to use, and not very user friendly. tracking and reporting is much more difficult and making sure things that were sent in the past, are much harder to bring to the forefront and re-send if it's been a while.
Patricia-Lynn Evans | TrustRadius Reviewer

Zix Secure File Sharing (DeliverySlip)

Zix Secure File Sharing (DeliverySlip) is a step up from the regular email encryption options provided at the basic level of Microsoft emails. However, it does lack the integration and some features that Virtru has. Overall it still is a great choice for any company or person to protect their information online, and it is super easy to use.
Anonymous | TrustRadius Reviewer

Return on Investment

Citrix RightSignature

  • Allows for high productivity
  • Allows for quick and efficient customer service
  • Gives our customers options rather than being required to sign one way (in-person)
  • Allows us to extend our range of service to our customers as they are not required to be in front of us to conduct business
Paige Allar | TrustRadius Reviewer

Zix Secure File Sharing (DeliverySlip)

  • It is great because it shows customers we practice what we preach: email security
  • Peace of mind that all our staff knows how to share information safely with customers
Anonymous | TrustRadius Reviewer

Pricing Details

Citrix RightSignature

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Citrix RightSignature Editions & Modules

Edition
Standard$12.001
Advanced$60.001
  1. per month
Additional Pricing Details

Zix Secure File Sharing (DeliverySlip)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Zix Secure File Sharing (DeliverySlip) Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Citrix RightSignature
8.2
Zix Secure File Sharing (DeliverySlip)
9.0

Likelihood to Renew

Citrix RightSignature
8.3
Zix Secure File Sharing (DeliverySlip)

Usability

Citrix RightSignature
8.1
Zix Secure File Sharing (DeliverySlip)

Support Rating

Citrix RightSignature
5.8
Zix Secure File Sharing (DeliverySlip)

Implementation Rating

Citrix RightSignature
9.0
Zix Secure File Sharing (DeliverySlip)

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