What users are saying about

Citrix ShareFile

94 Ratings
Score 8.3 out of 101

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Likelihood to Recommend

Citrix ShareFile

Specific scenarios where Citrix Sharefile is well suited: I would say that the best scenarios are when you have large Adobe PDF files that you can't easily email out because of file size, or annual compliance documents that is confidential. The ease of use (assuming no internal firewall) allows items to be downloaded pretty quickly.Less Appropriate: Obviously, wet signature folks.

Feature Rating Comparison

File Sharing & Management

Citrix ShareFile
8.5
Versioning
Citrix ShareFile
8.3
Video files
Citrix ShareFile
8.3
Audio files
Citrix ShareFile
8.9
Document collaboration
Citrix ShareFile
8.6
Access control
Citrix ShareFile
8.8
File search
Citrix ShareFile
8.3
Device sync
Citrix ShareFile
8.5

Cloud Storage Security & Administration

Citrix ShareFile
8.9
User and role management
Citrix ShareFile
8.7
File organization
Citrix ShareFile
9.1
Device management
Citrix ShareFile
8.9

Cloud Storage Platform

Citrix ShareFile
8.8
Performance
Citrix ShareFile
8.9
Reliability
Citrix ShareFile
9.1
Storage Reports
Citrix ShareFile
8.5

Pros

  • The Outlook plugin for Sharefile is the most useful feature they offer. The ability to automatically convert files that are too big for normal email into Sharefile links is extremely useful.
  • Along the lines of the Outlook plugin, but important enough for it's own "bullet point", is the ability to request files from others that may not have a cloud storage or "FTP" site solution yet. We just require a First & Last name, and email, so that we can track who downloads & when, and they don't need to set up any account or remember a password.
  • The user interface in the web browser and on the Android/iOS apps are very clean, smooth, and intuitive to use.

Cons

  • Based on my usage of the platform I have not see any areas that need to be improved

Likelihood to Renew

Citrix ShareFile8.6
Based on 3 answers
The cost is fair and the program does what it has promised to do. Customer service is attentive. I'm not aware of any better-sounding file sharing systems out there that would tempt us to discontinue ShareFile.

Usability

Citrix ShareFile10.0
Based on 1 answer
I give it a 10 for an overall rating for several reasons.1. Technical Support is one of the best around. I get immediate help and resolution to any issue I have faced.2. The product is simple to use and provides businesses with amazing features to streamline the sharing of large files.3. The product is easy to deploy and manage. As an IT Manager, it is important to have control over your data.

Alternatives Considered

I perceive ShareFile to be a more secure solution for real estate than the others. And easier to transmit documents to and from. And Citrix is based here in Raleigh, so I do enjoy supporting a local business

Return on Investment

  • Clients like the downloadable links instead of using an FTP site to send files.
  • Ease of use makes workable time more efficient.
  • Sometimes clients cannot download using Sharefile because of their own systems, so sharefile may not be used.

Pricing Details

Citrix ShareFile

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details