What users are saying about
105 Ratings
105 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.1 out of 101

Add comparison

Likelihood to Recommend

Citrix ShareFile

When I purchased ShareFile I was told that is was specifically created with the accounting industry in mind. I don't know if that's true or not, but it certainly is a great fit for us. We have a LOT of documents and using ShareFile helps us to stay organized without having paper take over the entire office and it also gives us peace of mind that our information is safe and secure and that we're not going to lose it all of we have computer issues here in the office. The fact that our remote employees can also access everything from anywhere also makes it wonderful for any industry where people need to access files on the go
Lauri Paxton profile photo

Feature Rating Comparison

File Sharing & Management

Citrix ShareFile
8.7
Versioning
Citrix ShareFile
8.5
Video files
Citrix ShareFile
8.5
Audio files
Citrix ShareFile
9.0
Document collaboration
Citrix ShareFile
8.9
Access control
Citrix ShareFile
8.7
File search
Citrix ShareFile
8.3
Device sync
Citrix ShareFile
8.7

Cloud Storage Security & Administration

Citrix ShareFile
8.7
User and role management
Citrix ShareFile
8.5
File organization
Citrix ShareFile
8.9
Device management
Citrix ShareFile
8.7

Cloud Storage Platform

Citrix ShareFile
8.5
Performance
Citrix ShareFile
8.8
Reliability
Citrix ShareFile
8.8
Storage Reports
Citrix ShareFile
7.9

Pros

  • Secure storage of our files while still having them easily accessible is the number one reason we use ShareFile - we can set passwords for access, share links via email and easily transfer information back and forth to our clients without worrying about unauthorized access. It's taken a lot of the worry out of being remote and paperless.
  • Being able to quickly access everything is also important and ShareFile makes this easy as well. If you're working at a desktop computer in the office there are several sync tools that you can use to sync the files between the computer and the web app so that you don't even always have to log into a browser to access a file - it's right there on your computer for you and any changes you make or anything you add/delete/move will sync right back up to the web app so everything is always up to date.
Lauri Paxton profile photo

Cons

  • ShareFile has a widget that you can use to build a form that can be placed on your website so that customers can upload files to your shared folders within ShareFile. If you need to change the widget you have to start over and create a new widget. It would be helpful if you could just edit the widget.
Craig Schneider profile photo

Likelihood to Renew

Citrix ShareFile8.6
Based on 3 answers
The cost is fair and the program does what it has promised to do. Customer service is attentive. I'm not aware of any better-sounding file sharing systems out there that would tempt us to discontinue ShareFile.
No photo available

Usability

Citrix ShareFile9.3
Based on 3 answers
I think most customers could be up and running in less than an hour. Their tool is very easy to learn and use. Their application is laid out well and their support is very helpful.
Craig Schneider profile photo

Performance

Citrix ShareFile7.5
Based on 2 answers
The pages load quickly. The sites always up. They have a number of free add-in tools or widgets you can use. We like their desktop tool. We use their desktop tool which eliminates the need to login to their site to pull down files from our customers. They also have a folder sync tool that I've just started to experiment with.
Craig Schneider profile photo

Alternatives Considered

Citrix ShareFile has the workflow capabilities and collaboration features that others don't. This made the solution more appealing to us.
Mauro Carrillo profile photo

Return on Investment

  • This is the main software we use for sending files securely, huge positive for us
  • Clients know how to use it and are savvy when it comes to retrieving their files
  • Easy avenue for clients and us
No photo available

Pricing Details

Citrix ShareFile

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details