What users are saying about

Citrix ShareFile<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

100 Ratings

Citrix ShareFile<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

100 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.4 out of 101

Add comparison

Likelihood to Recommend

Citrix ShareFile

Well suited for people that need to transfer large files between people or businesses. We were using FTP & password (AES256) encrypted Zip files to transfer data, which is fine for an every now and then function but was becoming a hindrance to productivity. The communication between sender and recipient was slowing down the process of delivering and receiving the content due to providing the decryption password etc...With ShareFile, you simply set up the recipient as a client and they get a welcome email to create the account for seamless transfers.I can't think of any reason where it wouldn't be appropriate to use ShareFile other than it may be cost prohibitive for small businesses. My company found it very affordable when compared to other larger products in the industry. One of the great aspects of ShareFile is that you can add unlimited Clients as you only have to pay for per Employee use.
Joe Spradlin profile photo

Feature Rating Comparison

File Sharing & Management

Citrix ShareFile
8.6
Versioning
Citrix ShareFile
8.4
Video files
Citrix ShareFile
8.4
Audio files
Citrix ShareFile
8.9
Document collaboration
Citrix ShareFile
8.8
Access control
Citrix ShareFile
8.9
File search
Citrix ShareFile
8.4
Device sync
Citrix ShareFile
8.7

Cloud Storage Security & Administration

Citrix ShareFile
8.9
User and role management
Citrix ShareFile
8.7
File organization
Citrix ShareFile
9.1
Device management
Citrix ShareFile
8.9

Cloud Storage Platform

Citrix ShareFile
8.9
Performance
Citrix ShareFile
9.0
Reliability
Citrix ShareFile
9.1
Storage Reports
Citrix ShareFile
8.4

Pros

  • Automatic Sync of local files to the cloud.
  • RightSignature integration is invaluable.
  • Price to value ratio is very high.
Christopher Martin profile photo

Cons

  • We use the Drive Mapper extensively for syncing our computers and the web app and occasionally it will somehow "lose" the connection and when you open a folder it will be empty. But if you go to the web app the files are there - restarting the drive mapper will bring them back. This is literally the only issue we've had with ShareFile at all so if they could fix this I wouldn't have any Cons at all.
Lauri Paxton profile photo

Likelihood to Renew

Citrix ShareFile8.6
Based on 3 answers
The cost is fair and the program does what it has promised to do. Customer service is attentive. I'm not aware of any better-sounding file sharing systems out there that would tempt us to discontinue ShareFile.
No photo available

Usability

Citrix ShareFile10.0
Based on 1 answer
I give it a 10 for an overall rating for several reasons.1. Technical Support is one of the best around. I get immediate help and resolution to any issue I have faced.2. The product is simple to use and provides businesses with amazing features to streamline the sharing of large files.3. The product is easy to deploy and manage. As an IT Manager, it is important to have control over your data.
Joe Spradlin profile photo

Alternatives Considered

ShareFile is hands down a better choice than eFileCabinet. It's much easier to use, doesn't have nearly any of the technical problems we encountered with eFileCabinet and has enabled us to get more done in less time and with less aggravation then we had with eFileCabinet. I'll never go back to anything else
Lauri Paxton profile photo

Return on Investment

  • This is the main software we use for sending files securely, huge positive for us
  • Clients know how to use it and are savvy when it comes to retrieving their files
  • Easy avenue for clients and us
No photo available

Pricing Details

Citrix ShareFile

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details