Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Box
Score 8.5 out of 10
N/A
Box is an online cloud content management solution that caters to individual users as well as businesses.
$5
Per Month (Paid Annually) per user (minimum of 3 users)
ShareFile
Score 8.5 out of 10
N/A
ShareFile is a cloud-based file sharing and storage service built for business. The product was acquired by Citrix Systems in 2011.
$10
per month per user, per month, minimum of 3 users
Pricing
BoxShareFile
Editions & Modules
Business Starter
$5
Per Month (Paid Annually) per user (minimum of 3 users)
Business
$15
Per Month (Paid Annually) per user (minimum of 3 users)
Business Plus
$25
Per Month (Paid Annually) per user (minimum of 3 users)
Enterprise
$35
Per Month (Paid Annually) per user (minimum of 3 users)
Enterprise Plus
Custom
Contact Us
Standard
$10
per user, per month, minimum of 3 users
Advanced
$16
per user, per month, minimum of 3 users
Premium
$25
per user, per month, minimum of 3 users
Virtual Data Room
$67.50
per user, per month, minimum of 5 users
Offerings
Pricing Offerings
BoxShareFile
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsBox is available as an annual subscription. Many customers opt for either the Digital Workplace or Digital Business suite, which includes the baseline software plat (Box Enterprise) plus multiple additional features including Box Shield for data loss prevention and threat detection, Box Governance for retention management and legal holds, Box Relay for no-code workflow, and Premier Services. Customers are eligible for discounting beyond volume list prices, depending on a number of conditions.
More Pricing Information
Community Pulse
BoxShareFile
Considered Both Products
Box
Chose Box
As this gets integrated with Outlook, Office, Android devices, tablets, Mac devices, email, Webdocs, XML viewer and also sync well with Windows and Macintosh. This also has a feature for Microsoft Office suite integration for export and import and is also Microsoft Office …
Chose Box
Box lacks the integrations to Windows that OneDrive has, but has the right combination of price, features, and reliability. There are other services that are cheaper, but we find the Box provides good value when combining the things we were looking for. The inclusion of Box …
ShareFile
Chose ShareFile
I think it is very comparative. The pricing is a little expensive but it integrates with the software we use. The security features are the same but the usability seems to be easier and more modern.
Top Pros
Top Cons
Features
BoxShareFile
Enterprise Content Management
Comparison of Enterprise Content Management features of Product A and Product B
Box
7.9
23 Ratings
4% below category average
ShareFile
-
Ratings
Content capture & imaging7.519 Ratings00 Ratings
File sync, storage & archiving8.222 Ratings00 Ratings
Document management8.621 Ratings00 Ratings
Records management8.117 Ratings00 Ratings
Content search & retrieval7.421 Ratings00 Ratings
Enterprise content collaboration8.020 Ratings00 Ratings
Content publishing & creation7.014 Ratings00 Ratings
Security, risk management & information governance7.823 Ratings00 Ratings
Contract lifecycle management7.510 Ratings00 Ratings
Automated workflows8.112 Ratings00 Ratings
Artificial intelligence8.110 Ratings00 Ratings
Mobile support7.921 Ratings00 Ratings
Integration8.021 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Box
-
Ratings
ShareFile
8.9
64 Ratings
5% above category average
Versioning00 Ratings8.050 Ratings
Video files00 Ratings9.042 Ratings
Audio files00 Ratings9.339 Ratings
Document collaboration00 Ratings8.358 Ratings
Access control00 Ratings10.061 Ratings
File search00 Ratings9.061 Ratings
Device sync00 Ratings8.753 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
Box
-
Ratings
ShareFile
9.1
60 Ratings
5% above category average
User and role management00 Ratings9.357 Ratings
File organization00 Ratings10.060 Ratings
Device management00 Ratings8.048 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
Box
-
Ratings
ShareFile
8.6
62 Ratings
1% above category average
Performance00 Ratings9.061 Ratings
Reliability00 Ratings9.562 Ratings
Storage Reports00 Ratings7.449 Ratings
Best Alternatives
BoxShareFile
Small Businesses
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
SugarSync
SugarSync
Score 10.0 out of 10
Medium-sized Companies
MediaValet
MediaValet
Score 9.8 out of 10
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.6 out of 10
Enterprises
MediaValet
MediaValet
Score 9.8 out of 10
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BoxShareFile
Likelihood to Recommend
8.0
(151 ratings)
8.7
(88 ratings)
Likelihood to Renew
8.0
(12 ratings)
9.1
(8 ratings)
Usability
9.0
(18 ratings)
9.1
(19 ratings)
Availability
10.0
(5 ratings)
9.1
(1 ratings)
Performance
9.1
(12 ratings)
9.1
(14 ratings)
Support Rating
8.5
(29 ratings)
1.1
(14 ratings)
In-Person Training
10.0
(1 ratings)
-
(0 ratings)
Online Training
10.0
(3 ratings)
-
(0 ratings)
Implementation Rating
10.0
(6 ratings)
9.1
(3 ratings)
Configurability
10.0
(1 ratings)
5.0
(2 ratings)
Ease of integration
10.0
(1 ratings)
1.0
(1 ratings)
Product Scalability
10.0
(1 ratings)
1.0
(1 ratings)
Vendor post-sale
10.0
(1 ratings)
9.1
(1 ratings)
Vendor pre-sale
10.0
(1 ratings)
9.1
(1 ratings)
User Testimonials
BoxShareFile
Likelihood to Recommend
Box
I think Box is great for research teams or anyone that has a large number of files that need to be securely stored. Particularly in the case of social science research, where it is important to protect identifying data, Box is a great option. In cases where teams need a more reliable means for real-time collaboration, I would probably consider a different alternative
Read full review
ShareFile
Sometimes we just need to send a single large file, and compressing it is easier than using ShareFile. But generally, we use ShareFile to exchange or send anything over 20 MB. A problem that we have not had [yet], but wonder about is this: Are ShareFile and its e-mailed links safe for transmission to/from U.S. Government computers? All of our public-sector clients are state and locality-based. We haven't had any interacton with U.S. entities. U.S. entities, especially DOD, are rather particular about these type of file-sharing sites and links embedded inside e-mails.
Read full review
Pros
Box
  • The main feature that I like the most in Box is that it makes collaboration seamless, workers can easily check the documents any time and make changes according to the needs.
  • Box manages and backs up all of your files on its cloud servers, and provides a very nice interface for creating, viewing, editing, and collaborating on the most commonly used file types (PDF, XLS, DOC, etc.).
  • Over the past few years, Box has built on top of its basic cloud storage management with a host of other tools, such as workflows, AI, monitoring, and analytics.
  • It is helping us to make good connections with clients and our workers themselves as to its syncing and viewing feature to all is very much helpful and easy to go.
Read full review
ShareFile
  • Authenticated electronic document signatures--self-signing, and sending out for signatures. This is a robust feature that also allows for additional information to be added to documents being sent for signatures, such as dates, notes, and items omitted but needed.
  • Encrypted emails through ShareFile, Citrix apps for Outlook, Gmail, and Mac email systems. Encrypted email messages cannot be cut/pasted, nor forwarded without encryption. If only the attachments need to be encrypted, the email message can be unencrypted. Also, two options for securely opening an encrypted email (one with less credentials, one with more).
Read full review
Cons
Box
  • The graphic design of the dashboard should be simpler and more tangible that can be changed to the liking of the Admin.
  • Sometimes there are some syncing issues in the background.
  • The product has very limited functionality in some areas which could be a bit frustrating at times.
Read full review
ShareFile
  • Users grow quickly (each client gets a separate account). Automated pruning would be nice.
  • I'm not aware of integration with Office365 online (only the outlook app). This could make it harder for some users.
  • It would be nice to have something that auto-scans emails and attachments for PII and would require Sharefile for those emails.
Read full review
Likelihood to Renew
Box
I like the security features and I like the website. It's easy to use and create and move things around as needed. The main reason for a lower rating is because the Box Sync app is just not a good program. It's a memory hog, it's slow, transfer speeds are slow, and it's not the most efficient route. If you have a large Box account and you need to get a computer up to speed on a large amount of data within Box, you are in for the long haul. Last time I had to do this, it took 3 days to sync all of the files and we are talking around 100 GB worth of data
Read full review
ShareFile
The cost is fair and the program does what it has promised to do. Customer service is attentive. I'm not aware of any better-sounding file sharing systems out there that would tempt us to discontinue ShareFile.
Read full review
Usability
Box
Everything with Box is seamless. It can be integrated into virtually any other software or application. You can even get the app for your phone or tablet to work on the go. File syncing is so quick. The only reason I gave it a 9 is the issue I discussed earlier about the local file application rebooting and not continuing to sync files. Other than that, it's great!
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ShareFile
ShareFile is so easy to use I was able to download all of my projects files and have them set up to sync before my supervisor could even come over to explain the process to me. It is a neatly organized and intuitive software that allows even the less tech-savvy to become power users.
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Reliability and Availability
Box
Yeah, it's always worked, I've never had any kind of connection issues, the only issues I've had it I've been on our end when the Internet hasn't worked.
Read full review
ShareFile
The software has never been down when I needed to use it.
Read full review
Performance
Box
The general operation and management of Box is very efficient, both when accessing the account, and when adding files, downloading or modifying any document directly. The web platform, mobile and desktop versions work really well and quickly, making all the work and process flow smoothly and without setbacks. So far I have not been able to observe any inconvenience
Read full review
ShareFile
Easy to use, easy to integrate with Outlook. I only gave it a 9 because I have found that sometimes it does not play nicely with Outlook and can slow it down. But, when that happens (not frequent), I restart Outlook and all is well again
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Support Rating
Box
I found their support community lacking in clarity when I experienced a login issue. The error messaging was poor on my Box Sync application. I did not reach out to support staff for help, instead, I reasoned that I should try downloading the Box Sync application again and reinstall it. That fixed my issue, thankfully. I think a less computer-savvy user would've been much more frustrated.
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ShareFile
Typically the support is very knowledgeable and interested in following an issue until it is fully resolved. I have not had any issues working with their staff as they are all polite and easy to communicate with. If the first or second level tech does not fix the concern then it is escalated until we get to someone who can close the case.
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In-Person Training
Box
The in person training was done in house and I helped with the training, people seem to respond well.
Read full review
ShareFile
No answers on this topic
Online Training
Box
The documentation is good. Since Box is a popular service, there were also a number of YouTube videos and other sources that were helpful as we were considering the product and planning for deployment. Also, the ability to try the free version helped to prepare us.
Read full review
ShareFile
No answers on this topic
Implementation Rating
Box
Be careful with settings. It is easy to get overwhelmed with updates. For example, you don’t want to be updated when doing historical data uploads. I recommend taking off notifications initially and then turn on post you have done your historical data upload.
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ShareFile
Good documentation for the API. With a little help from RS tech staff, any competent programmer should be able to integrate RightSignature with an existing system in a week or three. That help is easy to get as well
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Alternatives Considered
Box
They are kind of the same. And both of them do their job as promised. But for company and project wise I think that Box slightly wins for some points. Which [makes him] win over Google Drive (don't forget that Google Drive is very easy to use and has a lot [of] nice features too).
Read full review
ShareFile
ShareFile is easier and does what you need. I have moved a few organizations from SharePoint to ShareFile. Just easier. You can setup different areas for different departments, setup their permissions and it is easy enough for them to do what they want in their zones. The mobile app works great as well. So you can all the features you really use from SP, but just easier to setup and use.
Read full review
Scalability
Box
It's great, as we put more files on there it's done very well.
Read full review
ShareFile
I am a one person office. I have no idea how this software would scale to a larger office.
Read full review
Return on Investment
Box
  • Box has been an only positive experience. It provides a seamless way for me and my team to collaborate on documents in such a way where we're not sending the document back/forth via email. It's a huge timesaver.
  • Box reduces the risk of sharing a sensitive document to the wrong person via email.
  • Box has provided a platform where my team can share notes in meetings - this has helped streamline and organize our meetings. Our meetings are more productive and actionable.
Read full review
ShareFile
  • It's been huge in allowing our freelancers to upload a doc or email comp into the system and initiate a workflow so that those inside the organization can provide feedback without the need of staying on top of emails/messages. It's all located in one place.
  • The time suck from the previously-mentioned annotations issue has caused me to lose some productivity as I have to 'wait my turn' to drop in an annotation, then have it removed, and re-attempt multiple times. Not a huge impact on ROI, but it does affect productivity.
  • From the product side, it is helpful for me to reference what the content will be on our website before the page goes up, as well as the copy we send to our retailers who resell our products. Our marketing lingo stays even across all touch-points because of ShareFile.
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ScreenShots

Box Screenshots

Screenshot of In the Content Cloud, you get a single, secure, easy-to-use platform built for the entire content lifecycle, from file creation and sharing, to editing, signature, and retention.Screenshot of Keep your files safe with cloud-native security and compliance capabilities like granular access controls, watermarking, and classification. Stay proactive with Box Shield’s machine learning and the ability to set policies that detect threats.Screenshot of Power secure collaboration from anywhere with a central workspace to edit, review, and assign tasks.Screenshot of Integrate your tech stack across 1,500+ best-of-breed apps.Screenshot of Get e-signatures right where your content lives in Box. Power a simple, seamless signing experience for critical business documents like sales contracts and offer letters.Screenshot of Create workflows in minutes, so you spend more time on what matters most.

ShareFile Screenshots

Screenshot of ShareFile dashboardScreenshot of ShareFile Outlook PluginScreenshot of ProjectsScreenshot of Link sharing optionsScreenshot of ShareFile e-signature