Likelihood to Recommend IBM Cloud Object Storage is well suited for businesses that require scalable and cost-effective data storage solutions. It excels in scenarios involving massive unstructured data, like multimedia content, backups, and archives. However, it may be less appropriate for organizations with minimal storage needs or those requiring high-performance, low-latency access to data, as it's optimized for durability and data integrity rather than real-time data retrieval.
Read full review Sometimes we just need to send a single large file, and compressing it is easier than using ShareFile. But generally, we use ShareFile to exchange or send anything over 20 MB. A problem that we have not had [yet], but wonder about is this: Are ShareFile and its e-mailed links safe for transmission to/from U.S. Government computers? All of our public-sector clients are state and locality-based. We haven't had any interacton with U.S. entities. U.S. entities, especially DOD, are rather particular about these type of file-sharing sites and links embedded inside e-mails.
Read full review Pros Cloud storage allows you to save data and files in an off-site location that you access either through the public internet or a dedicated private network connection. Cloud storage delivers a cost-effective, scalable alternative to storing files on on-premise hard drives or storage networks. Cloud storage services provide elasticity, which means you can scale capacity as your data volumes increase or dial down capacity if necessary. Business continuity of Storing data offsite supports business continuity in the event that a natural disaster or terrorist attack cuts access to your premises. Read full review Authenticated electronic document signatures--self-signing, and sending out for signatures. This is a robust feature that also allows for additional information to be added to documents being sent for signatures, such as dates, notes, and items omitted but needed. Encrypted emails through ShareFile, Citrix apps for Outlook, Gmail, and Mac email systems. Encrypted email messages cannot be cut/pasted, nor forwarded without encryption. If only the attachments need to be encrypted, the email message can be unencrypted. Also, two options for securely opening an encrypted email (one with less credentials, one with more). Read full review Cons Unexpected errors are known to occur when downloading/uploading files. Not easy to get started. In order to take full advantage of the platform and its features, additional training and reading documentation is needed. The UI of the platform can get a bit confusing and it's easy to get lost. Read full review Users grow quickly (each client gets a separate account). Automated pruning would be nice. I'm not aware of integration with Office365 online (only the outlook app). This could make it harder for some users. It would be nice to have something that auto-scans emails and attachments for PII and would require Sharefile for those emails. Read full review Likelihood to Renew because it is a robust, safe and flexible product
Read full review The cost is fair and the program does what it has promised to do. Customer service is attentive. I'm not aware of any better-sounding file sharing systems out there that would tempt us to discontinue ShareFile.
Read full review Usability For my use cases, it has been a very smooth experience. Even my new colleagues have been able to get on top of things very quickly. This shows how easy it is to work with
Read full review ShareFile is so easy to use I was able to download all of my projects files and have them set up to sync before my supervisor could even come over to explain the process to me. It is a neatly organized and intuitive software that allows even the less tech-savvy to become power users.
Read full review Reliability and Availability The software has never been down when I needed to use it.
Read full review Performance Easy to use, easy to integrate with Outlook. I only gave it a 9 because I have found that sometimes it does not play nicely with Outlook and can slow it down. But, when that happens (not frequent), I restart Outlook and all is well again
Read full review Support Rating I have been working in IT sector for more than 15 years. I have worked with various vendors. IBM's sales team, support team have been really helpful. After we start to use their product, their UX design team also contacted us to get feedback from us. They are really interested about our experience.
Read full review Typically the support is very knowledgeable and interested in following an issue until it is fully resolved. I have not had any issues working with their staff as they are all polite and easy to communicate with. If the first or second level tech does not fix the concern then it is escalated until we get to someone who can close the case.
Read full review Online Training I just researching and applying the tools on their platforms to ensure a good learning path, based on my needs. Reading the documentation related with resources, tools. Is too big, but I am trying to know more about it every day. It is a good way to know more about their resources. A new way to attract new customers. At the end of the day, we are all involved in improvement and automation of our tasks and resources for customers and end-users.
Read full review Implementation Rating IBM's professional service for migrating data and implementing new cloud environment was perfect. They started to help us before we begin to bring together all data such as how can it could be best to transfer all data without problems. During the migration they watched all the process closely to prevent any failure. Lastly, after the migration, they gave us trainings on implementation.
Read full review Good documentation for the API. With a little help from RS tech staff, any competent programmer should be able to integrate RightSignature with an existing system in a week or three. That help is easy to get as well
Read full review Alternatives Considered Amazon S3 is a great service to safely back up your data where redundancy is guaranteed, and the cost is fair. In the past I have used
Amazon S3 for data that we backup and hope we never need to access, but in the case of a catastrophic or even small slip of the finger with the delete command, we know our data and our client's data is safely backed up by
Amazon S3 .
Amazon S3 service is a good option, but based on the features it provides compared with IBM Cloud Object Storage, it is less suitable. IBM Cloud Object Storage is also integrated with more services, like IBM Cloud SQL and IBM Aspera, which AWS does not provide to transfer files at maximum speed in the world.
Read full review ShareFile is easier and does what you need. I have moved a few organizations from SharePoint to ShareFile. Just easier. You can setup different areas for different departments, setup their permissions and it is easy enough for them to do what they want in their zones. The mobile app works great as well. So you can all the features you really use from SP, but just easier to setup and use.
Read full review Scalability I am a one person office. I have no idea how this software would scale to a larger office.
Read full review Return on Investment This allows us to recommend a platform to our clients that will quickly help them create new, efficient business processes with very little development. This saves clients hours and days of manual analysis of images, allowing the system to do the work when attaching Object Storage to models. There is a learning curve in utilizing the storage and the modeling, but once up and running, it works well during deployment. Read full review It's been huge in allowing our freelancers to upload a doc or email comp into the system and initiate a workflow so that those inside the organization can provide feedback without the need of staying on top of emails/messages. It's all located in one place. The time suck from the previously-mentioned annotations issue has caused me to lose some productivity as I have to 'wait my turn' to drop in an annotation, then have it removed, and re-attempt multiple times. Not a huge impact on ROI, but it does affect productivity. From the product side, it is helpful for me to reference what the content will be on our website before the page goes up, as well as the copy we send to our retailers who resell our products. Our marketing lingo stays even across all touch-points because of ShareFile. Read full review ScreenShots IBM Cloud Object Storage Screenshots