What users are saying about
170 Ratings
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Top Rated
462 Ratings
170 Ratings
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Score 8.1 out of 100

IBM Cloud Object Storage

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Top Rated
462 Ratings
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Score 8.7 out of 100

Feature Set Ratings

    File Sharing & Management

    8.4

    Citrix ShareFile

    84%

    IBM Cloud Object Storage

    Feature Set Not Supported
    N/A
    Citrix ShareFile ranks higher in 7/7 features

    Versioning

    9.8
    98%
    41 Ratings
    N/A
    0 Ratings

    Video files

    6.2
    62%
    35 Ratings
    N/A
    0 Ratings

    Audio files

    5.6
    56%
    34 Ratings
    N/A
    0 Ratings

    Document collaboration

    9.6
    96%
    50 Ratings
    N/A
    0 Ratings

    Access control

    9.0
    90%
    52 Ratings
    N/A
    0 Ratings

    File search

    9.8
    98%
    51 Ratings
    N/A
    0 Ratings

    Device sync

    8.6
    86%
    46 Ratings
    N/A
    0 Ratings

    Cloud Storage Security & Administration

    9.5

    Citrix ShareFile

    95%

    IBM Cloud Object Storage

    Feature Set Not Supported
    N/A
    Citrix ShareFile ranks higher in 3/3 features

    User and role management

    9.0
    90%
    49 Ratings
    N/A
    0 Ratings

    File organization

    9.8
    98%
    52 Ratings
    N/A
    0 Ratings

    Device management

    9.8
    98%
    41 Ratings
    N/A
    0 Ratings

    Cloud Storage Platform

    9.8

    Citrix ShareFile

    98%

    IBM Cloud Object Storage

    Feature Set Not Supported
    N/A
    Citrix ShareFile ranks higher in 3/3 features

    Performance

    9.7
    97%
    51 Ratings
    N/A
    0 Ratings

    Reliability

    9.8
    98%
    52 Ratings
    N/A
    0 Ratings

    Storage Reports

    9.7
    97%
    43 Ratings
    N/A
    0 Ratings

    Infrastructure-as-a-Service (IaaS)

    Citrix ShareFile

    Feature Set Not Supported
    N/A
    8.2

    IBM Cloud Object Storage

    82%
    IBM Cloud Object Storage ranks higher in 5/5 features

    Service-level Agreement (SLA) uptime

    N/A
    0 Ratings
    8.1
    81%
    117 Ratings

    Dynamic scaling

    N/A
    0 Ratings
    8.4
    84%
    119 Ratings

    Elastic load balancing

    N/A
    0 Ratings
    7.7
    77%
    116 Ratings

    Monitoring tools

    N/A
    0 Ratings
    8.0
    80%
    119 Ratings

    Security controls

    N/A
    0 Ratings
    8.7
    87%
    124 Ratings

    Attribute Ratings

    • Citrix ShareFile is rated higher in 2 areas: Likelihood to Recommend, Likelihood to Renew
    • IBM Cloud Object Storage is rated higher in 2 areas: Usability, Support Rating

    Likelihood to Recommend

    9.9

    Citrix ShareFile

    99%
    57 Ratings
    8.3

    IBM Cloud Object Storage

    83%
    132 Ratings

    Likelihood to Renew

    10.0

    Citrix ShareFile

    100%
    4 Ratings
    9.1

    IBM Cloud Object Storage

    91%
    3 Ratings

    Usability

    8.3

    Citrix ShareFile

    83%
    15 Ratings
    9.0

    IBM Cloud Object Storage

    90%
    4 Ratings

    Performance

    9.0

    Citrix ShareFile

    90%
    26 Ratings

    IBM Cloud Object Storage

    N/A
    0 Ratings

    Support Rating

    8.7

    Citrix ShareFile

    87%
    16 Ratings
    8.9

    IBM Cloud Object Storage

    89%
    9 Ratings

    Online Training

    Citrix ShareFile

    N/A
    0 Ratings
    7.3

    IBM Cloud Object Storage

    73%
    1 Rating

    Implementation Rating

    Citrix ShareFile

    N/A
    0 Ratings
    5.7

    IBM Cloud Object Storage

    57%
    7 Ratings

    Likelihood to Recommend

    Citrix

    If you need a file sharing, collaborative product with version control, permissions, etc. But don't want something you need a dedicated, highly technical person to administer, this is the option. Easy to use, has the features that most people use and not so worried about the features that only 1% of the companies out there use. ShareFile is perfect for small to mid-sized companies.
    Read full review

    IBM

    I recommend this service for creating and growing a wide range of solutions, from the simplest to the most complicated ones. Even in a very competitive market for professional services, the central and distinctive techniques that gather the most reliable solutions and suppliers in one location may be enough to meet demand. In a single location, I can meet all of my technology needs and get access to superior assistance.
    Read full review

    Pros

    Citrix

    • Authenticated electronic document signatures--self-signing, and sending out for signatures. This is a robust feature that also allows for additional information to be added to documents being sent for signatures, such as dates, notes, and items omitted but needed.
    • Encrypted emails through ShareFile, Citrix apps for Outlook, Gmail, and Mac email systems. Encrypted email messages cannot be cut/pasted, nor forwarded without encryption. If only the attachments need to be encrypted, the email message can be unencrypted. Also, two options for securely opening an encrypted email (one with less credentials, one with more).
    Read full review

    IBM

    • Cloud storage allows you to save data and files in an off-site location that you access either through the public internet or a dedicated private network connection.
    • Cloud storage delivers a cost-effective, scalable alternative to storing files on on-premise hard drives or storage networks.
    • Cloud storage services provide elasticity, which means you can scale capacity as your data volumes increase or dial down capacity if necessary.
    • Business continuity of Storing data offsite supports business continuity in the event that a natural disaster or terrorist attack cuts access to your premises.
    Read full review

    Cons

    Citrix

    • Users grow quickly (each client gets a separate account). Automated pruning would be nice.
    • I'm not aware of integration with Office365 online (only the outlook app). This could make it harder for some users.
    • It would be nice to have something that auto-scans emails and attachments for PII and would require Sharefile for those emails.
    Read full review

    IBM

    • Unexpected errors are known to occur when downloading/uploading files.
    • Not easy to get started. In order to take full advantage of the platform and its features, additional training and reading documentation is needed.
    • The UI of the platform can get a bit confusing and it's easy to get lost.
    Read full review

    Pricing Details

    Citrix ShareFile

    Starting Price

    $50 per month

    Editions & Modules

    Citrix ShareFile editions and modules pricing
    EditionModules
    Standard$55 ($50)1
    Advanced$85 ($77)2
    Premium$135 ($122)3
    Virtual Data Room$375 ($338)4

    Footnotes

    1. per month (billed annually)
    2. per month (billed annually)
    3. per month (billed annually)
    4. per month (billed annually)

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    IBM Cloud Object Storage

    Starting Price

    $0 Up to 25 GB/mo. For all terms go to https://www.ibm.com/cloud/object-storage

    Editions & Modules

    IBM Cloud Object Storage editions and modules pricing
    EditionModules
    Lite PlanFree1
    Standard PlanThere is no minimum fee, pay only for what you use2

    Footnotes

    1. Up to 25 GB/mo. For all terms go to https://www.ibm.com/cloud/object-storage
    2. For pricing and all terms go to https://www.ibm.com/cloud/object-storage

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    The Lite and Standard service plans for Cloud Object Storage include resiliency options, flexible data classes and built-in security. Pricing is based on your choice of location, storage class and resiliency choice.

    Pricing Info

    Likelihood to Renew

    Citrix

    The cost is fair and the program does what it has promised to do. Customer service is attentive. I'm not aware of any better-sounding file sharing systems out there that would tempt us to discontinue ShareFile.
    Read full review

    IBM

    because it is a robust, safe and flexible product
    Read full review

    Usability

    Citrix

    ShareFile is so easy to use I was able to download all of my projects files and have them set up to sync before my supervisor could even come over to explain the process to me. It is a neatly organized and intuitive software that allows even the less tech-savvy to become power users.
    Read full review

    IBM

    Although it is not so easy to use at the beginning, once I learned it we were able to take full advantage of the functions.
    Read full review

    Performance

    Citrix

    Easy to use, easy to integrate with Outlook. I only gave it a 9 because I have found that sometimes it does not play nicely with Outlook and can slow it down. But, when that happens (not frequent), I restart Outlook and all is well again
    Read full review

    IBM

    No answers on this topic

    Support Rating

    Citrix

    Typically the support is very knowledgeable and interested in following an issue until it is fully resolved. I have not had any issues working with their staff as they are all polite and easy to communicate with. If the first or second level tech does not fix the concern then it is escalated until we get to someone who can close the case.
    Read full review

    IBM

    I have been working in IT sector for more than 15 years. I have worked with various vendors. IBM's sales team, support team have been really helpful. After we start to use their product, their UX design team also contacted us to get feedback from us. They are really interested about our experience.
    Read full review

    Online Training

    Citrix

    No answers on this topic

    IBM

    I just researching and applying the tools on their platforms to ensure a good learning path, based on my needs. Reading the documentation related with resources, tools. Is too big, but I am trying to know more about it every day. It is a good way to know more about their resources. A new way to attract new customers. At the end of the day, we are all involved in improvement and automation of our tasks and resources for customers and end-users.
    Read full review

    Implementation Rating

    Citrix

    No answers on this topic

    IBM

    IBM's professional service for migrating data and implementing new cloud environment was perfect. They started to help us before we begin to bring together all data such as how can it could be best to transfer all data without problems. During the migration they watched all the process closely to prevent any failure. Lastly, after the migration, they gave us trainings on implementation.
    Read full review

    Alternatives Considered

    Citrix

    Dropbox was sufficient, but it required downloading Adobe Acrobat. And I'll tell you this - many people in our organization aren't the best with installing the 'right' software (i.e., they do a Google search, click a link, click the wrong download button and install some other nonsense like a toolbar or what have you) and then it has caused more issues than are needed. ShareFile is plug & play.
    Read full review

    IBM

    I consider that it is easy to learn, intuitive, easy to administer, has high data handling capacity, satisfactory performance in large volumes of records
    Read full review

    Return on Investment

    Citrix

    • POSITIVE IMPACT: Considering the process we were using prior to ShareFile (FTP and WinZip), our ROI was almost immediate. ShareFile took the complexity out of the process and gave us control and audits over our file collaboration functions.
    • POSITIVE IMPACT: We all know that a happy user is soo much better than an unhappy one. I have approximately 20 users at this time and they have provided nothing but POSITIVE remarks about how simple and fast it is to use.
    • POSITIVE IMPACT: Centralized management as an IT Manager is paramount. ShareFile is easy to manage and deploy to end users. I would say it's as close to effortless as it can possibly be.
    Read full review

    IBM

    • This allows us to recommend a platform to our clients that will quickly help them create new, efficient business processes with very little development.
    • This saves clients hours and days of manual analysis of images, allowing the system to do the work when attaching Object Storage to models.
    • There is a learning curve in utilizing the storage and the modeling, but once up and running, it works well during deployment.
    Read full review

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