What users are saying about
151 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
419 Ratings
151 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.4 out of 100

IBM Cloud Object Storage

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
419 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.7 out of 100

Likelihood to Recommend

Citrix ShareFile

If you need a file sharing, collaborative product with version control, permissions, etc. But don't want something you need a dedicated, highly technical person to administer, this is the option. Easy to use, has the features that most people use and not so worried about the features that only 1% of the companies out there use. ShareFile is perfect for small to mid-sized companies.
Mike Narumiya | TrustRadius Reviewer

IBM Cloud Object Storage

[A specific scenario where IBM Cloud Object Storage is well suited would be] as a replacement for any in-person processing that needs to be done. This could be anything from training a neural network down to setting up a backend for a CRUD system. It is less useful for quick projects that are more driven by time rather than long term investment into developing a secure bespoke system
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

File Sharing & Management

Citrix ShareFile
8.0
IBM Cloud Object Storage
Versioning
Citrix ShareFile
8.7
IBM Cloud Object Storage
Video files
Citrix ShareFile
6.5
IBM Cloud Object Storage
Audio files
Citrix ShareFile
5.9
IBM Cloud Object Storage
Document collaboration
Citrix ShareFile
8.1
IBM Cloud Object Storage
Access control
Citrix ShareFile
9.3
IBM Cloud Object Storage
File search
Citrix ShareFile
8.9
IBM Cloud Object Storage
Device sync
Citrix ShareFile
8.7
IBM Cloud Object Storage

Cloud Storage Security & Administration

Citrix ShareFile
9.0
IBM Cloud Object Storage
User and role management
Citrix ShareFile
8.9
IBM Cloud Object Storage
File organization
Citrix ShareFile
9.1
IBM Cloud Object Storage
Device management
Citrix ShareFile
9.0
IBM Cloud Object Storage

Cloud Storage Platform

Citrix ShareFile
8.8
IBM Cloud Object Storage
Performance
Citrix ShareFile
8.7
IBM Cloud Object Storage
Reliability
Citrix ShareFile
9.0
IBM Cloud Object Storage
Storage Reports
Citrix ShareFile
8.7
IBM Cloud Object Storage

Infrastructure-as-a-Service (IaaS)

Citrix ShareFile
IBM Cloud Object Storage
8.1
Service-level Agreement (SLA) uptime
Citrix ShareFile
IBM Cloud Object Storage
8.5
Dynamic scaling
Citrix ShareFile
IBM Cloud Object Storage
8.4
Elastic load balancing
Citrix ShareFile
IBM Cloud Object Storage
7.8
Monitoring tools
Citrix ShareFile
IBM Cloud Object Storage
7.3
Security controls
Citrix ShareFile
IBM Cloud Object Storage
8.6

Pros

Citrix ShareFile

  • Authenticated electronic document signatures--self-signing, and sending out for signatures. This is a robust feature that also allows for additional information to be added to documents being sent for signatures, such as dates, notes, and items omitted but needed.
  • Encrypted emails through ShareFile, Citrix apps for Outlook, Gmail, and Mac email systems. Encrypted email messages cannot be cut/pasted, nor forwarded without encryption. If only the attachments need to be encrypted, the email message can be unencrypted. Also, two options for securely opening an encrypted email (one with less credentials, one with more).
Anonymous | TrustRadius Reviewer

IBM Cloud Object Storage

  • Highly secure way of storing and sharing data as it needs authorization to be accessible.
  • Pre-built API calls and code snippers make accessing data via secure APIs a breeze.
  • Easy to migrate data to and from data storage
  • Ability to manage large amounts of data with considerable speed
Ausrine S. | TrustRadius Reviewer

Cons

Citrix ShareFile

  • Users grow quickly (each client gets a separate account). Automated pruning would be nice.
  • I'm not aware of integration with Office365 online (only the outlook app). This could make it harder for some users.
  • It would be nice to have something that auto-scans emails and attachments for PII and would require Sharefile for those emails.
Anonymous | TrustRadius Reviewer

IBM Cloud Object Storage

  • While this platform has been around, it does take some getting used. The interface could be refined. My Firefox Browser automatically closed when selecting some options and creating new objects as an example.
  • The tutorials are a bit outdated in comparison to the screens shown. We understand the system is constantly improving. The tutorials should reflect the changes in the interface.
  • There are many pre-trained models. However, it is not clear as to how those models were trained, what bias may exist in the training data, and how a user could improve those models unless we simply have to build our own.
Dana Rafiee | TrustRadius Reviewer

Likelihood to Renew

Citrix ShareFile

Citrix ShareFile 10.0
Based on 4 answers
The cost is fair and the program does what it has promised to do. Customer service is attentive. I'm not aware of any better-sounding file sharing systems out there that would tempt us to discontinue ShareFile.
Anonymous | TrustRadius Reviewer

IBM Cloud Object Storage

IBM Cloud Object Storage 9.1
Based on 1 answer
No answer on this topic is available.

Usability

Citrix ShareFile

Citrix ShareFile 8.4
Based on 15 answers
ShareFile is so easy to use I was able to download all of my projects files and have them set up to sync before my supervisor could even come over to explain the process to me. It is a neatly organized and intuitive software that allows even the less tech-savvy to become power users.
christian Maxwell | TrustRadius Reviewer

IBM Cloud Object Storage

IBM Cloud Object Storage 5.8
Based on 2 answers
steep learning curve
Anonymous | TrustRadius Reviewer

Performance

Citrix ShareFile

Citrix ShareFile 9.0
Based on 26 answers
Easy to use, easy to integrate with Outlook. I only gave it a 9 because I have found that sometimes it does not play nicely with Outlook and can slow it down. But, when that happens (not frequent), I restart Outlook and all is well again
Andrew Simpson | TrustRadius Reviewer

IBM Cloud Object Storage

No score
No answers yet
No answers on this topic

Support Rating

Citrix ShareFile

Citrix ShareFile 8.8
Based on 16 answers
Typically the support is very knowledgeable and interested in following an issue until it is fully resolved. I have not had any issues working with their staff as they are all polite and easy to communicate with. If the first or second level tech does not fix the concern then it is escalated until we get to someone who can close the case.
Anonymous | TrustRadius Reviewer

IBM Cloud Object Storage

IBM Cloud Object Storage 8.6
Based on 7 answers
I have been working in IT sector for more than 15 years. I have worked with various vendors. IBM's sales team, support team have been really helpful. After we start to use their product, their UX design team also contacted us to get feedback from us. They are really interested about our experience.
Christopher J Evans | TrustRadius Reviewer

Online Training

Citrix ShareFile

No score
No answers yet
No answers on this topic

IBM Cloud Object Storage

IBM Cloud Object Storage 7.3
Based on 1 answer
I just researching and applying the tools on their platforms to ensure a good learning path, based on my needs. Reading the documentation related with resources, tools. Is too big, but I am trying to know more about it every day. It is a good way to know more about their resources. A new way to attract new customers. At the end of the day, we are all involved in improvement and automation of our tasks and resources for customers and end-users.
Anonymous | TrustRadius Reviewer

Implementation Rating

Citrix ShareFile

No score
No answers yet
No answers on this topic

IBM Cloud Object Storage

IBM Cloud Object Storage 8.4
Based on 5 answers
IBM's professional service for migrating data and implementing new cloud environment was perfect. They started to help us before we begin to bring together all data such as how can it could be best to transfer all data without problems. During the migration they watched all the process closely to prevent any failure. Lastly, after the migration, they gave us trainings on implementation.
Christopher J Evans | TrustRadius Reviewer

Alternatives Considered

Citrix ShareFile

Dropbox was sufficient, but it required downloading Adobe Acrobat. And I'll tell you this - many people in our organization aren't the best with installing the 'right' software (i.e., they do a Google search, click a link, click the wrong download button and install some other nonsense like a toolbar or what have you) and then it has caused more issues than are needed. ShareFile is plug & play.
Steffany Winkelmann | TrustRadius Reviewer

IBM Cloud Object Storage

We initially considered Amazon S3, but given many of our systems are running on IBM Cloud, we looked for an IBM based offering. IBM Cloud Object Storage is very similar and compatible with Amazon S3, so it fits all of our needs, and integrates nicely with the rest of IBM Cloud offerings.
Anonymous | TrustRadius Reviewer

Return on Investment

Citrix ShareFile

  • POSITIVE IMPACT: Considering the process we were using prior to ShareFile (FTP and WinZip), our ROI was almost immediate. ShareFile took the complexity out of the process and gave us control and audits over our file collaboration functions.
  • POSITIVE IMPACT: We all know that a happy user is soo much better than an unhappy one. I have approximately 20 users at this time and they have provided nothing but POSITIVE remarks about how simple and fast it is to use.
  • POSITIVE IMPACT: Centralized management as an IT Manager is paramount. ShareFile is easy to manage and deploy to end users. I would say it's as close to effortless as it can possibly be.
Joe Spradlin | TrustRadius Reviewer

IBM Cloud Object Storage

  • For example, we had a user that was expending a lot of money with database storage on IBM Cloud. We created a workflow to offload the data from database to object storage. This saved the customer money and helped us to retain the customer on IBM Cloud.
Luciano Ghilarducci | TrustRadius Reviewer

Screenshots

Citrix ShareFile

Pricing Details

Citrix ShareFile

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Citrix ShareFile Editions & Modules

Edition
Standard$55 ($50)1
Advanced$85 ($77)1
Premium$135 ($122)1
Virtual Data Room$375 ($338)1
  1. per month (billed annually)
Additional Pricing Details

IBM Cloud Object Storage

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

IBM Cloud Object Storage Editions & Modules

Edition
Lite PlanFree1
Standard PlanThere is no minimum fee, pay only for what you use2
  1. Up to 25 GB/mo. For all terms go to https://www.ibm.com/cloud/object-storage
  2. For pricing and all terms go to https://www.ibm.com/cloud/object-storage
Additional Pricing Details
The Lite and Standard service plans for Cloud Object Storage include resiliency options, flexible data classes and built-in security. Pricing is based on your choice of location, storage class and resiliency choice.

Rating Summary

Likelihood to Recommend

Citrix ShareFile
8.9
IBM Cloud Object Storage
8.8

Likelihood to Renew

Citrix ShareFile
10.0
IBM Cloud Object Storage
9.1

Usability

Citrix ShareFile
8.4
IBM Cloud Object Storage
5.8

Performance

Citrix ShareFile
9.0
IBM Cloud Object Storage

Support Rating

Citrix ShareFile
8.8
IBM Cloud Object Storage
8.6

Online Training

Citrix ShareFile
IBM Cloud Object Storage
7.3

Implementation Rating

Citrix ShareFile
IBM Cloud Object Storage
8.4

Add comparison