What users are saying about
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Top Rated
110 Ratings
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Top Rated
1568 Ratings

Citrix ShareFile

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Top Rated
110 Ratings
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Score 8.5 out of 101

Dropbox

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Top Rated
1568 Ratings
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Score 8.5 out of 101

Likelihood to Recommend

Citrix ShareFile

Ideal for getting large files from clients who are not technologically savvy. Perfect for sharing hundreds of documents with a single email
Andrew Simpson profile photo

Dropbox

Dropbox is great for those looking for a highly useful cloud storage, especially if those in your organization are dealing with large files that need to be shared. It’s even better if your team has fast computers with plenty of storage so you can utilize sync features. It is not great for anyone looking for cloud storage where you can collaborate since there is no real time editing of documents. In that case, it would require the sync feature have great discipline to ensure everyone has the most recent version of a file.
No photo available

Feature Rating Comparison

File Sharing & Management

Citrix ShareFile
8.8
Dropbox
8.8
Versioning
Citrix ShareFile
8.5
Dropbox
8.6
Video files
Citrix ShareFile
8.9
Dropbox
9.0
Audio files
Citrix ShareFile
9.0
Dropbox
8.9
Document collaboration
Citrix ShareFile
8.8
Dropbox
8.9
Access control
Citrix ShareFile
9.1
Dropbox
9.2
File search
Citrix ShareFile
8.2
Dropbox
8.0
Device sync
Citrix ShareFile
8.9
Dropbox
8.9

Cloud Storage Security & Administration

Citrix ShareFile
8.7
Dropbox
8.9
User and role management
Citrix ShareFile
8.7
Dropbox
9.0
File organization
Citrix ShareFile
8.8
Dropbox
9.0
Device management
Citrix ShareFile
8.8
Dropbox
8.8

Cloud Storage Platform

Citrix ShareFile
8.6
Dropbox
9.3
Performance
Citrix ShareFile
8.9
Dropbox
9.5
Reliability
Citrix ShareFile
9.0
Dropbox
9.5
Storage Reports
Citrix ShareFile
8.0
Dropbox
8.9

Pros

Citrix ShareFile

  • I love that I can annotate directly on a file. For example, I can mark the area where I find some weird imagery or mark some content that I'd like to change. I can make annotations on the side for the designer to review.
  • It's so easy to upload content, add recipients, create a workflow, review annotations, reply to annotations, upload new versions, and so on.
  • The file system is like any other you'd expect so there is no learning curve. You can create folders and sub-folders (both personal and public), star items, share/request files, and more. It's so quick and easy to get started.
Steffany Winkelmann profile photo

Dropbox

  • Dropbox offers quick cloud storage that’s easy to share particular files and folders.
  • It is reasonably priced given the amount of storage you get.
  • It shows revisions and new versions of documents and files so you’re able to stay up to date on the newest version of anything within an organization.
No photo available

Cons

Citrix ShareFile

  • Option to send just a PDF document via email through ShareFile - is this even possible?
  • Option to add "temporary" clients and only pay when you send them a document? Pay as you go kind of thing.
Samantha Stender profile photo

Dropbox

  • It does not allow multiple users to update a document in real-time, like Google Docs seems to. This would be a great feature, but the ability to edit permissions, share within and outside the organization, and access documents from other work stations outweighs the need to edit in real time with multiple people.
  • If Dropbox software isn't installed on your computer, it takes a bit longer to visit the website, login, find the documents, download a document, and then upload the new document.
  • With Dropbox software is installed on my computer, I have instant access to everything on the server even when I'm offline. But that means I have a copy of everything on my local computer, and it can eat up hard drive space pretty quickly.
Emily Westergaard profile photo

Likelihood to Renew

Citrix ShareFile

Citrix ShareFile 8.6
Based on 3 answers
We may not have a continuous need for the service.
No photo available

Dropbox

Dropbox 9.7
Based on 19 answers
Even though it has its shortcomings, Dropbox is an exceptionally useful product for simple file sharing. It’s intelligent design and user-friendly interface have continued to facilitate project completion. However, as we expand, we will probably look to other solutions for storage and sharing as we undertake larger and more intensely collaborative projects
Megan Coxe profile photo

Usability

Citrix ShareFile

Citrix ShareFile 9.4
Based on 14 answers
I give it a 10 for an overall rating for several reasons.1. Technical Support is one of the best around. I get immediate help and resolution to any issue I have faced.2. The product is simple to use and provides businesses with amazing features to streamline the sharing of large files.3. The product is easy to deploy and manage. As an IT Manager, it is important to have control over your data.
Joe Spradlin profile photo

Dropbox

Dropbox 9.0
Based on 7 answers
It’s easy to use at all levels. Doesn’t take any training or special skill. A couple quirks make it less simple than I’d like but overall it’s simple.
No photo available

Performance

Citrix ShareFile

Citrix ShareFile 8.9
Based on 13 answers
Easy to use, easy to integrate with Outlook. I only gave it a 9 because I have found that sometimes it does not play nicely with Outlook and can slow it down. But, when that happens (not frequent), I restart Outlook and all is well again
Andrew Simpson profile photo

Dropbox

Dropbox 9.0
Based on 2 answers
Always works as it should!
No photo available

Support

Citrix ShareFile

No score
No answers yet
No answers on this topic

Dropbox

Dropbox 5.0
Based on 2 answers
Never used customer support with Dropbox before.
Paul Bruce profile photo

Implementation

Citrix ShareFile

No score
No answers yet
No answers on this topic

Dropbox

Dropbox 10.0
Based on 2 answers
I needed to stay current in improving my daily operations. Dropbox
was suggested to me by a former colleague two-years ago and I've been using it just fine ever since.
Annesa L Lacey profile photo

Alternatives Considered

Citrix ShareFile

ShareFile is hands down a better choice than eFileCabinet. It's much easier to use, doesn't have nearly any of the technical problems we encountered with eFileCabinet and has enabled us to get more done in less time and with less aggravation then we had with eFileCabinet. I'll never go back to anything else
Lauri Paxton profile photo

Dropbox

We chose Dropbox because of its ease of use and organization capabilities. The user interface is such that it takes little to no time to train employees on how to use it. We considered Google Drives, and still use it when the project involves simultaneous collaboration, but the simplicity of Dropbox has made it our go-to file sharing software
Megan Coxe profile photo

Scalability

Citrix ShareFile

No score
No answers yet
No answers on this topic

Dropbox

Dropbox 8.0
Based on 1 answer
I can add and add a tin files large files and Dropbox is still working great!
No photo available

Return on Investment

Citrix ShareFile

  • Overall the ROI has been positive.
  • Saved time.
Jerry Robinson profile photo

Dropbox

  • Share the information in real time between the different departments, quickly and safely.
  • Organize and order accounting information.
  • Have the information within reach at the time it is needed.
Ricardo Jose Correia D'lucas profile photo

Pricing Details

Citrix ShareFile

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Dropbox

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

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