What users are saying about
170 Ratings
17 Ratings
170 Ratings
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Score 8.1 out of 100
17 Ratings
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Score 8.1 out of 100

Feature Set Ratings

    File Sharing & Management

    8.4

    Citrix ShareFile

    84%

    eFileCabinet

    Feature Set Not Supported
    N/A
    Citrix ShareFile ranks higher in 7/7 features

    Versioning

    9.8
    98%
    41 Ratings
    N/A
    0 Ratings

    Video files

    6.2
    62%
    35 Ratings
    N/A
    0 Ratings

    Audio files

    5.6
    56%
    34 Ratings
    N/A
    0 Ratings

    Document collaboration

    9.6
    96%
    50 Ratings
    N/A
    0 Ratings

    Access control

    9.0
    90%
    52 Ratings
    N/A
    0 Ratings

    File search

    9.8
    98%
    51 Ratings
    N/A
    0 Ratings

    Device sync

    8.6
    86%
    46 Ratings
    N/A
    0 Ratings

    Cloud Storage Security & Administration

    9.5

    Citrix ShareFile

    95%

    eFileCabinet

    Feature Set Not Supported
    N/A
    Citrix ShareFile ranks higher in 3/3 features

    User and role management

    9.0
    90%
    49 Ratings
    N/A
    0 Ratings

    File organization

    9.8
    98%
    52 Ratings
    N/A
    0 Ratings

    Device management

    9.8
    98%
    41 Ratings
    N/A
    0 Ratings

    Cloud Storage Platform

    9.7

    Citrix ShareFile

    97%

    eFileCabinet

    Feature Set Not Supported
    N/A
    Citrix ShareFile ranks higher in 3/3 features

    Performance

    9.7
    97%
    51 Ratings
    N/A
    0 Ratings

    Reliability

    9.8
    98%
    52 Ratings
    N/A
    0 Ratings

    Storage Reports

    9.7
    97%
    43 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Citrix ShareFile is rated higher in 2 areas: Likelihood to Recommend, Performance
    • eFileCabinet is rated higher in 2 areas: Usability, Support Rating
    • Citrix ShareFile and eFileCabinet are tied in 1 area: Likelihood to Renew

    Likelihood to Recommend

    9.9

    Citrix ShareFile

    99%
    57 Ratings
    7.0

    eFileCabinet

    70%
    7 Ratings

    Likelihood to Renew

    10.0

    Citrix ShareFile

    100%
    4 Ratings
    10.0

    eFileCabinet

    100%
    1 Rating

    Usability

    8.3

    Citrix ShareFile

    83%
    15 Ratings
    9.8

    eFileCabinet

    98%
    2 Ratings

    Performance

    9.0

    Citrix ShareFile

    90%
    26 Ratings
    8.0

    eFileCabinet

    80%
    2 Ratings

    Support Rating

    8.7

    Citrix ShareFile

    87%
    16 Ratings
    10.0

    eFileCabinet

    100%
    2 Ratings

    Implementation Rating

    Citrix ShareFile

    N/A
    0 Ratings
    9.0

    eFileCabinet

    90%
    2 Ratings

    Ease of integration

    Citrix ShareFile

    N/A
    0 Ratings
    8.0

    eFileCabinet

    80%
    1 Rating

    Likelihood to Recommend

    Citrix

    If you need a file sharing, collaborative product with version control, permissions, etc. But don't want something you need a dedicated, highly technical person to administer, this is the option. Easy to use, has the features that most people use and not so worried about the features that only 1% of the companies out there use. ShareFile is perfect for small to mid-sized companies.
    Read full review

    eFileCabinet

    eFilecabinet is the best bang for the buck Digital Document Storage Solution that will replace your Physical File Cabinets in your office and lead you down the paperless digital path. With this price point comes some hiccups and speed bumps that you need to be aware of (broken software due to updates from time to time, missing features, confusing interface due to multiple ways to access your data, etc), but once you find work arounds to these items, you will see how powerful efilecabinet is.
    Read full review

    Pros

    Citrix

    • Authenticated electronic document signatures--self-signing, and sending out for signatures. This is a robust feature that also allows for additional information to be added to documents being sent for signatures, such as dates, notes, and items omitted but needed.
    • Encrypted emails through ShareFile, Citrix apps for Outlook, Gmail, and Mac email systems. Encrypted email messages cannot be cut/pasted, nor forwarded without encryption. If only the attachments need to be encrypted, the email message can be unencrypted. Also, two options for securely opening an encrypted email (one with less credentials, one with more).
    Read full review

    eFileCabinet

    • eSignature integration has been a game changer four our organization. The simplification of obtaining client signature on necessary documents through this system has virtually eliminated our need for physically mailing documents to clients.
    • With our documents hosted by eFileCabinet, our team has increased capability to work from home/while on the road without needing to take along physically paperwork.
    • The search function that allows for on-page searching has been extremely useful when we're looking for older documents that we can't quite recall the title of.
    Read full review

    Cons

    Citrix

    • Users grow quickly (each client gets a separate account). Automated pruning would be nice.
    • I'm not aware of integration with Office365 online (only the outlook app). This could make it harder for some users.
    • It would be nice to have something that auto-scans emails and attachments for PII and would require Sharefile for those emails.
    Read full review

    eFileCabinet

    • It's only as good as your system for filing. We file by job number and client, without that it would be unusable, figure that out when you implement.
    • Sometimes it's slow to load.
    Read full review

    Pricing Details

    Citrix ShareFile

    Starting Price

    $50 per month

    Editions & Modules

    Citrix ShareFile editions and modules pricing
    EditionModules
    Standard$55 ($50)1
    Advanced$85 ($77)2
    Premium$135 ($122)3
    Virtual Data Room$375 ($338)4

    Footnotes

    1. per month (billed annually)
    2. per month (billed annually)
    3. per month (billed annually)
    4. per month (billed annually)

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    eFileCabinet

    Starting Price

    $0 per user

    Editions & Modules

    eFileCabinet editions and modules pricing
    EditionModules
    eFileCabinet On-Premise Performance Package501
    eFileCabinet On-Premise Professional Package652
    eFileCabinet On-Premise Enterprise PackageCall for pricing3
    eFileCabinet Online Professional Package654
    eFileCabinet Online Performance Package505
    eFileCabinet Online Enterprise PackageCall for pricing6

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional $50

    Additional Details

    One time implementation fee starts at $500 up to 3 users, $100 each additional user

    Likelihood to Renew

    Citrix

    The cost is fair and the program does what it has promised to do. Customer service is attentive. I'm not aware of any better-sounding file sharing systems out there that would tempt us to discontinue ShareFile.
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    eFileCabinet

    We do not have any issues with eFile Cabinet. It has become just part of our daily life - finish files and projects and save all the documentation here. Need to research? Find it in eFile. I personally cannot imagine my job without it.
    Read full review

    Usability

    Citrix

    ShareFile is so easy to use I was able to download all of my projects files and have them set up to sync before my supervisor could even come over to explain the process to me. It is a neatly organized and intuitive software that allows even the less tech-savvy to become power users.
    Read full review

    eFileCabinet

    eFileCabinet gets the job done and is fairly easy to use once you find a few workarounds and understand how the software works. Using the browser interface next to the desktop sidekick app is needed when it should all be included in a single app. Users always wonder "why do I have to open both the browser and the sidekick interfaces to do a simple task". Basically one does what the other doesn't do and Sidekick is needing to be open regardless for the printer/scanner upload functions, but is limited on what you can do compared to the browser interface. The mac Sidekick is still in beta and makes me wonder how much longer it will be supported or updated...
    Read full review

    Performance

    Citrix

    Easy to use, easy to integrate with Outlook. I only gave it a 9 because I have found that sometimes it does not play nicely with Outlook and can slow it down. But, when that happens (not frequent), I restart Outlook and all is well again
    Read full review

    eFileCabinet

    The software loads very quickly, their servers are great. The software can be a tad buggy or quirky at times but it gets the job done which is why it's an 8 out of 10 rating. Their desktop printer and scanner software could use an update so that windows updates don't break it from time to time too.
    Read full review

    Support Rating

    Citrix

    Typically the support is very knowledgeable and interested in following an issue until it is fully resolved. I have not had any issues working with their staff as they are all polite and easy to communicate with. If the first or second level tech does not fix the concern then it is escalated until we get to someone who can close the case.
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    eFileCabinet

    It makes workflow so much easier, including the ability to save in the cloud makes it accessible from anywhere. I save very little on our server now which means this also makes filing more secure. I literally save and research via the platform several times a day.
    Read full review

    Implementation Rating

    Citrix

    No answers on this topic

    eFileCabinet

    I don't know as it happened before I started working here
    Read full review

    Alternatives Considered

    Citrix

    Dropbox was sufficient, but it required downloading Adobe Acrobat. And I'll tell you this - many people in our organization aren't the best with installing the 'right' software (i.e., they do a Google search, click a link, click the wrong download button and install some other nonsense like a toolbar or what have you) and then it has caused more issues than are needed. ShareFile is plug & play.
    Read full review

    eFileCabinet

    My organization selected eFileCabinet probably because of its flexibility and better security than Dropbox. Also, it has more features compared to Dropbox and a well-known company that was established back in 2001. So eFileCabinet is a good competitor and I would say a good choice to pick over Dropbox and other file-sharing software out there.
    Read full review

    Return on Investment

    Citrix

    • POSITIVE IMPACT: Considering the process we were using prior to ShareFile (FTP and WinZip), our ROI was almost immediate. ShareFile took the complexity out of the process and gave us control and audits over our file collaboration functions.
    • POSITIVE IMPACT: We all know that a happy user is soo much better than an unhappy one. I have approximately 20 users at this time and they have provided nothing but POSITIVE remarks about how simple and fast it is to use.
    • POSITIVE IMPACT: Centralized management as an IT Manager is paramount. ShareFile is easy to manage and deploy to end users. I would say it's as close to effortless as it can possibly be.
    Read full review

    eFileCabinet

    • Pricing is budget friendly.
    • Pay only for the number of users you need. I needed 2, so I pay for 2. Other DMS programs come with up to 5 users and charge accordingly. This gives me the flexibility to grow my business at my rate - not someone else's.
    Read full review

    Screenshots

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