What users are saying about
135 Ratings
13 Ratings
135 Ratings
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Score 8.2 out of 100
13 Ratings
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Score 9.3 out of 100

Likelihood to Recommend

Citrix ShareFile

ShareFile works very well for sending encrypted attachments through the Outlook app. The one-click feature makes it intuitive for users. There are two scenarios I can think of where it wouldn't fit as well. If you have a significant user base who does not use the Outlook app ShareFile may be harder to implement as users would have to go to the web portal. Additionally, the Outlook app has an automated feature where it will encrypt files over a certain size. This inconsistency can annoy some users but that will be more of a deployment detail.
Anonymous | TrustRadius Reviewer

GoAnywhere MFT

GoAnywhere is easy to use and easy to learn. Once you get the basics down learning how to do advanced functions becomes even easier. Their support is top notch and is always ready to lend a hand.
Todd Percival | TrustRadius Reviewer

Feature Rating Comparison

File Sharing & Management

Citrix ShareFile
8.0
GoAnywhere MFT
Versioning
Citrix ShareFile
8.1
GoAnywhere MFT
Video files
Citrix ShareFile
7.0
GoAnywhere MFT
Audio files
Citrix ShareFile
6.5
GoAnywhere MFT
Document collaboration
Citrix ShareFile
7.4
GoAnywhere MFT
Access control
Citrix ShareFile
9.4
GoAnywhere MFT
File search
Citrix ShareFile
8.6
GoAnywhere MFT
Device sync
Citrix ShareFile
8.8
GoAnywhere MFT

Cloud Storage Security & Administration

Citrix ShareFile
8.9
GoAnywhere MFT
User and role management
Citrix ShareFile
9.0
GoAnywhere MFT
File organization
Citrix ShareFile
8.9
GoAnywhere MFT
Device management
Citrix ShareFile
8.8
GoAnywhere MFT

Cloud Storage Platform

Citrix ShareFile
8.4
GoAnywhere MFT
Performance
Citrix ShareFile
8.4
GoAnywhere MFT
Reliability
Citrix ShareFile
8.7
GoAnywhere MFT
Storage Reports
Citrix ShareFile
8.2
GoAnywhere MFT

Pros

Citrix ShareFile

  • Authenticated electronic document signatures--self-signing, and sending out for signatures. This is a robust feature that also allows for additional information to be added to documents being sent for signatures, such as dates, notes, and items omitted but needed.
  • Encrypted emails through ShareFile, Citrix apps for Outlook, Gmail, and Mac email systems. Encrypted email messages cannot be cut/pasted, nor forwarded without encryption. If only the attachments need to be encrypted, the email message can be unencrypted. Also, two options for securely opening an encrypted email (one with less credentials, one with more).
Anonymous | TrustRadius Reviewer

GoAnywhere MFT

  • Timeliness of sending files whether monitored, scheduled, or trigger type.
  • Informing customers on either side, receiving or sending, of the process for projects.
  • Ease of use in the process in creating projects.
Anonymous | TrustRadius Reviewer

Cons

Citrix ShareFile

  • Software can close or quit all on its own sometimes.
  • The password reset can be a pain with all the "choose a picture" steps to prove you are not a robot.
  • I sometimes see issues with synchronizing long file paths and special characters.
Anonymous | TrustRadius Reviewer

GoAnywhere MFT

  • Reviewing support cases on support web site.
  • Testing remote resources is limited without creating a project.
  • With so many features, it can take awhile to master it.
Hernan Gomila | TrustRadius Reviewer

Likelihood to Renew

Citrix ShareFile

Citrix ShareFile 10.0
Based on 4 answers
The cost is fair and the program does what it has promised to do. Customer service is attentive. I'm not aware of any better-sounding file sharing systems out there that would tempt us to discontinue ShareFile.
Anonymous | TrustRadius Reviewer

GoAnywhere MFT

GoAnywhere MFT 10.0
Based on 1 answer
No answer on this topic is available.

Usability

Citrix ShareFile

Citrix ShareFile 8.7
Based on 15 answers
ShareFile is so easy to use I was able to download all of my projects files and have them set up to sync before my supervisor could even come over to explain the process to me. It is a neatly organized and intuitive software that allows even the less tech-savvy to become power users.
christian Maxwell | TrustRadius Reviewer

GoAnywhere MFT

GoAnywhere MFT 8.1
Based on 2 answers
Since using it and having time to work with it, its process and actions are growing on me and once a project is created one can implement across numerous location or platforms
Anonymous | TrustRadius Reviewer

Performance

Citrix ShareFile

Citrix ShareFile 9.0
Based on 26 answers
Easy to use, easy to integrate with Outlook. I only gave it a 9 because I have found that sometimes it does not play nicely with Outlook and can slow it down. But, when that happens (not frequent), I restart Outlook and all is well again
Andrew Simpson | TrustRadius Reviewer

GoAnywhere MFT

GoAnywhere MFT 10.0
Based on 1 answer
No answer on this topic is available.

Support Rating

Citrix ShareFile

Citrix ShareFile 8.9
Based on 16 answers
We find that tickets circle around Level 1 techs and response time is slow as Australia is not in a great time zone compared to their support team. When escalated to Level 2 and 3, sometimes issues get resolved but we find many times that our environment is blamed and they do not always take responsibility of their platform. We have also sometimes had to escalate issues to our local technical and sales reps to see any progress on tickets.
Alvin Landicho | TrustRadius Reviewer

GoAnywhere MFT

GoAnywhere MFT 8.5
Based on 7 answers
GoAnywhere's support team is absolutely wonderful. They are always very fast to respond and will do anything that they can to help you with whatever dilemma you are facing. They also have a great user forum that is very helpful if you are looking for the solution to a problem or just want some advice from others. They are constantly looking to improve and always looking for suggestions on what customers would like to see next which is refreshing.
Anonymous | TrustRadius Reviewer

Implementation Rating

Citrix ShareFile

No score
No answers yet
No answers on this topic

GoAnywhere MFT

GoAnywhere MFT 10.0
Based on 1 answer
Implementation was straight forward. We paid for 50 hours of professional service in case, we need help. We end using only 10 hours. I have only 1 month to convert over 120 scripts from FTP voyager to goanywhere. Old script was had written using bat files. Some of the batch file were written by some other person, who passed away. Documents for old script was not in details. With the professional service, I was able to convert all script within windows
Parul Patel | TrustRadius Reviewer

Alternatives Considered

Citrix ShareFile

Dropbox was sufficient, but it required downloading Adobe Acrobat. And I'll tell you this - many people in our organization aren't the best with installing the 'right' software (i.e., they do a Google search, click a link, click the wrong download button and install some other nonsense like a toolbar or what have you) and then it has caused more issues than are needed. ShareFile is plug & play.
Steffany Winkelmann | TrustRadius Reviewer

GoAnywhere MFT

  • GoAnywhere adds features as extra modules, allowing you to start with the most basic file transferring solution and scaling up as you find other uses. Adding more modules means that you are building on an existing platform, and you will not need to seek out other vendors.
  • Compared to other products such as MoveIt, the projects can take more time to create as it seems less intuitive than MoveIt but adds to its potential as you learn the many extra functions available.
Jesus Covarrubias, CEH | TrustRadius Reviewer

Return on Investment

Citrix ShareFile

  • POSITIVE IMPACT: Considering the process we were using prior to ShareFile (FTP and WinZip), our ROI was almost immediate. ShareFile took the complexity out of the process and gave us control and audits over our file collaboration functions.
  • POSITIVE IMPACT: We all know that a happy user is soo much better than an unhappy one. I have approximately 20 users at this time and they have provided nothing but POSITIVE remarks about how simple and fast it is to use.
  • POSITIVE IMPACT: Centralized management as an IT Manager is paramount. ShareFile is easy to manage and deploy to end users. I would say it's as close to effortless as it can possibly be.
Joe Spradlin | TrustRadius Reviewer

GoAnywhere MFT

  • GA MFT has reduced the time and resources needed to devote to file transfer processes.
  • Administration of processes has become easier to manage.
  • Files are easily monitored to ensure successful transmissions. No more missed files!
Bill Goodwin | TrustRadius Reviewer

Screenshots

Pricing Details

Citrix ShareFile

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Citrix ShareFile Editions & Modules

Edition
Standard$55 ($50)1
Advanced$85 ($77)1
Premium$135 ($122)1
Virtual Data Room$375 ($338)1
  1. per month (billed annually)
Additional Pricing Details

GoAnywhere MFT

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

GoAnywhere MFT Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Citrix ShareFile
8.4
GoAnywhere MFT
9.2

Likelihood to Renew

Citrix ShareFile
10.0
GoAnywhere MFT
10.0

Usability

Citrix ShareFile
8.7
GoAnywhere MFT
8.1

Reliability and Availability

Citrix ShareFile
GoAnywhere MFT
9.0

Performance

Citrix ShareFile
9.0
GoAnywhere MFT
10.0

Support Rating

Citrix ShareFile
8.9
GoAnywhere MFT
8.5

Implementation Rating

Citrix ShareFile
GoAnywhere MFT
10.0

Scalability

Citrix ShareFile
GoAnywhere MFT
9.0

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