What users are saying about
134 Ratings
Top Rated
219 Ratings
134 Ratings
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Score 8.2 out of 100
Top Rated
219 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

Citrix ShareFile

ShareFile works very well for sending encrypted attachments through the Outlook app. The one-click feature makes it intuitive for users. There are two scenarios I can think of where it wouldn't fit as well. If you have a significant user base who does not use the Outlook app ShareFile may be harder to implement as users would have to go to the web portal. Additionally, the Outlook app has an automated feature where it will encrypt files over a certain size. This inconsistency can annoy some users but that will be more of a deployment detail.
Anonymous | TrustRadius Reviewer

Google Cloud Storage

If you are already using Google for other things like Gmail or Google Drive, then I highly recommend that you invest in Google Cloud Storage. It is the best to have all of your tools under one account. Plus Google makes very good products so you know you are getting the best by choosing to get the Google Cloud Storage. Also, if you want a peace of mind that your data is safely stored and you do not have to worry about the risk of losing your data, then Google Cloud Storage is a great option for you.
JaCoby Marston, CPA | TrustRadius Reviewer

Feature Rating Comparison

File Sharing & Management

Citrix ShareFile
8.0
Google Cloud Storage
Versioning
Citrix ShareFile
8.1
Google Cloud Storage
Video files
Citrix ShareFile
7.0
Google Cloud Storage
Audio files
Citrix ShareFile
6.5
Google Cloud Storage
Document collaboration
Citrix ShareFile
7.4
Google Cloud Storage
Access control
Citrix ShareFile
9.4
Google Cloud Storage
File search
Citrix ShareFile
8.6
Google Cloud Storage
Device sync
Citrix ShareFile
8.8
Google Cloud Storage

Cloud Storage Security & Administration

Citrix ShareFile
8.9
Google Cloud Storage
User and role management
Citrix ShareFile
9.0
Google Cloud Storage
File organization
Citrix ShareFile
8.9
Google Cloud Storage
Device management
Citrix ShareFile
8.8
Google Cloud Storage

Cloud Storage Platform

Citrix ShareFile
8.4
Google Cloud Storage
Performance
Citrix ShareFile
8.4
Google Cloud Storage
Reliability
Citrix ShareFile
8.7
Google Cloud Storage
Storage Reports
Citrix ShareFile
8.2
Google Cloud Storage

Pros

Citrix ShareFile

  • Authenticated electronic document signatures--self-signing, and sending out for signatures. This is a robust feature that also allows for additional information to be added to documents being sent for signatures, such as dates, notes, and items omitted but needed.
  • Encrypted emails through ShareFile, Citrix apps for Outlook, Gmail, and Mac email systems. Encrypted email messages cannot be cut/pasted, nor forwarded without encryption. If only the attachments need to be encrypted, the email message can be unencrypted. Also, two options for securely opening an encrypted email (one with less credentials, one with more).
Anonymous | TrustRadius Reviewer

Google Cloud Storage

  • Perhaps the strongest advantage of Google Cloud Storage is that they seem to update files quicker than competing cloud storage providers. The software rarely runs into sharing violations or access issues.
  • Google Cloud Storage has a unified API, which is nice when authorizing others to access data.
  • The software rarely fails and handles large volumes of data well.
Thomas Young | TrustRadius Reviewer

Cons

Citrix ShareFile

  • Software can close or quit all on its own sometimes.
  • The password reset can be a pain with all the "choose a picture" steps to prove you are not a robot.
  • I sometimes see issues with synchronizing long file paths and special characters.
Anonymous | TrustRadius Reviewer

Google Cloud Storage

  • Currently can't delete folders which means there are cluttered folders on my cloud.
  • Easier upload options would be nice. The ability to upload and store other file types with an easier interface.
  • Managing files and storage could be improved a little for easier access and editing.
Spencer Baselice | TrustRadius Reviewer

Likelihood to Renew

Citrix ShareFile

Citrix ShareFile 10.0
Based on 4 answers
The cost is fair and the program does what it has promised to do. Customer service is attentive. I'm not aware of any better-sounding file sharing systems out there that would tempt us to discontinue ShareFile.
Anonymous | TrustRadius Reviewer

Google Cloud Storage

Google Cloud Storage 9.0
Based on 1 answer
We'll not change the cloud storage solution, because Google Cloud Storage is the best for now. (GCS doesn't have the best price, but considering the local currency, it does).
Anonymous | TrustRadius Reviewer

Usability

Citrix ShareFile

Citrix ShareFile 8.7
Based on 15 answers
ShareFile is so easy to use I was able to download all of my projects files and have them set up to sync before my supervisor could even come over to explain the process to me. It is a neatly organized and intuitive software that allows even the less tech-savvy to become power users.
christian Maxwell | TrustRadius Reviewer

Google Cloud Storage

Google Cloud Storage 8.9
Based on 12 answers
super usable UI for interactive storage workflows (setting ACLs, adding/removing files ad-hoc). Also an excellent set of CLI tools (command-line interfaces) for interacting with GCS via shell scripts, as well as a robust SDK for interacting with GCS via our applications. We leverage all of these to make sure that all of our services that need storage can use GCS.
Anatoly Geyfman | TrustRadius Reviewer

Performance

Citrix ShareFile

Citrix ShareFile 9.0
Based on 26 answers
Easy to use, easy to integrate with Outlook. I only gave it a 9 because I have found that sometimes it does not play nicely with Outlook and can slow it down. But, when that happens (not frequent), I restart Outlook and all is well again
Andrew Simpson | TrustRadius Reviewer

Google Cloud Storage

Google Cloud Storage 9.1
Based on 12 answers
For performance i give Google Cloud Storage 10 of 10 on performance because even though there are other softwares that do exactly the same thing as Google Drive, it still works exceptionally well. It is very fast, and and far as integration, the only software I have used with it that integrated was Google Docs, and of course it integrates perfectly.
Michael Timms | TrustRadius Reviewer

Support Rating

Citrix ShareFile

Citrix ShareFile 8.9
Based on 16 answers
We find that tickets circle around Level 1 techs and response time is slow as Australia is not in a great time zone compared to their support team. When escalated to Level 2 and 3, sometimes issues get resolved but we find many times that our environment is blamed and they do not always take responsibility of their platform. We have also sometimes had to escalate issues to our local technical and sales reps to see any progress on tickets.
Alvin Landicho | TrustRadius Reviewer

Google Cloud Storage

Google Cloud Storage 7.9
Based on 20 answers
We have never used official support from Google for our Google Cloud Storage, but there is plenty of documentation in place already. With a small amount of work, anybody should be able to get started. Once needs get more complicated, there is still documentation from Google, but also plenty of community support for common use cases around the internet.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Citrix ShareFile

Dropbox was sufficient, but it required downloading Adobe Acrobat. And I'll tell you this - many people in our organization aren't the best with installing the 'right' software (i.e., they do a Google search, click a link, click the wrong download button and install some other nonsense like a toolbar or what have you) and then it has caused more issues than are needed. ShareFile is plug & play.
Steffany Winkelmann | TrustRadius Reviewer

Google Cloud Storage

We prefer Google Cloud Storage over Amazon Web Services because of the tools and code integration offered by Google Cloud Storage. We found the Google Cloud Storage toolset to be highly usable and give us the fine-grained control we need for managing digital assets. Ultimately, we chose Google Cloud Storage because we found the API and suitability for code integration with our Java codebase to be impeccable and because we had excellent direct support from the Google Cloud Storage team
Jonah Dempcy | TrustRadius Reviewer

Return on Investment

Citrix ShareFile

  • POSITIVE IMPACT: Considering the process we were using prior to ShareFile (FTP and WinZip), our ROI was almost immediate. ShareFile took the complexity out of the process and gave us control and audits over our file collaboration functions.
  • POSITIVE IMPACT: We all know that a happy user is soo much better than an unhappy one. I have approximately 20 users at this time and they have provided nothing but POSITIVE remarks about how simple and fast it is to use.
  • POSITIVE IMPACT: Centralized management as an IT Manager is paramount. ShareFile is easy to manage and deploy to end users. I would say it's as close to effortless as it can possibly be.
Joe Spradlin | TrustRadius Reviewer

Google Cloud Storage

  • It has assisted greatly with our ability to share documents/information cross functionally. Especially within our advertising team, we store a large amount of information to assist new hires and refresh current employees.
  • Something that could improve is employees' understanding of how to best utilize Google Cloud Storage. This could improve by implementing a potential training video or tutorial.
  • Overall, Google Storage has been great. I have not used a similar storage product that had the same enterprise level capabilities.
Mary Chandler | TrustRadius Reviewer

Pricing Details

Citrix ShareFile

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Citrix ShareFile Editions & Modules

Edition
Standard$55 ($50)1
Advanced$85 ($77)1
Premium$135 ($122)1
Virtual Data Room$375 ($338)1
  1. per month (billed annually)
Additional Pricing Details

Google Cloud Storage

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Google Cloud Storage Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Citrix ShareFile
8.4
Google Cloud Storage
8.7

Likelihood to Renew

Citrix ShareFile
10.0
Google Cloud Storage
9.0

Usability

Citrix ShareFile
8.7
Google Cloud Storage
8.9

Performance

Citrix ShareFile
9.0
Google Cloud Storage
9.1

Support Rating

Citrix ShareFile
8.9
Google Cloud Storage
7.9

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