IDrive Online Backup and Object Storage e2 vs. ShareFile

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IDrive Online Backup and Object Storage e2
Score 8.9 out of 10
N/A
IDrive allows users to back up an unlimited number of devices into one account, including PCs, Macs, mobile devices, and servers. IDrive offers backup plans for consumers, small businesses, and enterprises of any size. IDrive offers many different plans for cloud or on-site backup including: -IDrive Personal -IDrive Team -IDrive Small Business -IDrive Google Workspace and Office 365 backup -IDrive e2 Object Storage -IDrive Enterprise -IDrive360 EndPoint …
$99.50
per year One user, unlimited computers 5TB storage
ShareFile
Score 8.5 out of 10
N/A
ShareFile is a cloud-based file sharing and storage service built for business. The product was acquired by Citrix Systems in 2011.
$10
per month per user, per month, minimum of 3 users
Pricing
IDrive Online Backup and Object Storage e2ShareFile
Editions & Modules
IDrive Cloud to Cloud Backup
$20
per year per seat
IDrive e2
$30
per year
Personal
$99.50
per year 1 user
IDrive 360 EndPoint
$99.50
per year 5 computers
IDrive Team
$99.50
per year
IDrive Business
$99.50
per year
Standard
$10
per user, per month, minimum of 3 users
Advanced
$16
per user, per month, minimum of 3 users
Premium
$25
per user, per month, minimum of 3 users
Virtual Data Room
$67.50
per user, per month, minimum of 5 users
Offerings
Pricing Offerings
IDrive Online Backup and Object Storage e2ShareFile
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsIDrive regularly offers first year discounts for all plans and offers a full-featured 30-day free trial for IDrive 360 Endpoint
More Pricing Information
Community Pulse
IDrive Online Backup and Object Storage e2ShareFile
Top Pros
Top Cons
Features
IDrive Online Backup and Object Storage e2ShareFile
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
IDrive Online Backup and Object Storage e2
9.1
70 Ratings
8% above category average
ShareFile
8.9
64 Ratings
5% above category average
Versioning8.954 Ratings8.050 Ratings
Video files9.054 Ratings9.042 Ratings
Audio files9.049 Ratings9.339 Ratings
Document collaboration10.03 Ratings8.358 Ratings
Access control9.26 Ratings10.061 Ratings
File search8.558 Ratings9.061 Ratings
Device sync9.063 Ratings8.753 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
IDrive Online Backup and Object Storage e2
8.7
66 Ratings
1% above category average
ShareFile
9.1
60 Ratings
5% above category average
User and role management8.554 Ratings9.357 Ratings
File organization8.764 Ratings10.060 Ratings
Device management8.863 Ratings8.048 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
IDrive Online Backup and Object Storage e2
8.9
71 Ratings
5% above category average
ShareFile
8.6
62 Ratings
1% above category average
Performance8.869 Ratings9.061 Ratings
Reliability9.167 Ratings9.562 Ratings
Storage Reports8.962 Ratings7.449 Ratings
Best Alternatives
IDrive Online Backup and Object Storage e2ShareFile
Small Businesses
SugarSync
SugarSync
Score 10.0 out of 10
SugarSync
SugarSync
Score 10.0 out of 10
Medium-sized Companies
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.6 out of 10
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.6 out of 10
Enterprises
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.6 out of 10
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
IDrive Online Backup and Object Storage e2ShareFile
Likelihood to Recommend
8.9
(73 ratings)
8.7
(88 ratings)
Likelihood to Renew
9.1
(2 ratings)
9.1
(8 ratings)
Usability
8.2
(1 ratings)
9.1
(19 ratings)
Availability
-
(0 ratings)
9.1
(1 ratings)
Performance
-
(0 ratings)
9.1
(14 ratings)
Support Rating
9.1
(5 ratings)
1.1
(14 ratings)
Implementation Rating
5.5
(1 ratings)
9.1
(3 ratings)
Configurability
-
(0 ratings)
5.0
(2 ratings)
Ease of integration
-
(0 ratings)
1.0
(1 ratings)
Product Scalability
-
(0 ratings)
1.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
9.1
(1 ratings)
Vendor pre-sale
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
IDrive Online Backup and Object Storage e2ShareFile
Likelihood to Recommend
IDrive
It scales well from the individual to corporate environments with many different plans to suit your needs and budget. For backing up servers such as Exchange or SQL I've used their sister product iBackup, which is also excellent and we have no problems with, so maybe they should merge the two products into one which would make it a better overall proposition. It also seems to handle backing up mapped drives as well, which is what we used for a while before getting the on server version. That being said it can use up quite a bit of bandwidth so make sure you schedule at night when noone is working. However it does only backup changed files which is great.
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ShareFile
Sometimes we just need to send a single large file, and compressing it is easier than using ShareFile. But generally, we use ShareFile to exchange or send anything over 20 MB. A problem that we have not had [yet], but wonder about is this: Are ShareFile and its e-mailed links safe for transmission to/from U.S. Government computers? All of our public-sector clients are state and locality-based. We haven't had any interacton with U.S. entities. U.S. entities, especially DOD, are rather particular about these type of file-sharing sites and links embedded inside e-mails.
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Pros
IDrive
  • Super easy to download, setup, set preferences and key account settings.
  • The first back-up took all night, but after that the back-ups are quick, seamless, and always on-time per my preferernces.
  • I love the confirmations and details on each and every back-up start-up and completion. Very informative and reassuring.
  • Very easy to get back anything that I may forgotten to save or replace during the work.
  • Can't think of anything negative at this time! Thank you IDrive!
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ShareFile
  • Authenticated electronic document signatures--self-signing, and sending out for signatures. This is a robust feature that also allows for additional information to be added to documents being sent for signatures, such as dates, notes, and items omitted but needed.
  • Encrypted emails through ShareFile, Citrix apps for Outlook, Gmail, and Mac email systems. Encrypted email messages cannot be cut/pasted, nor forwarded without encryption. If only the attachments need to be encrypted, the email message can be unencrypted. Also, two options for securely opening an encrypted email (one with less credentials, one with more).
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Cons
IDrive
  • It is becomes painfully slow for its unlimited backup when most of the users who use it for long time even for a month. This should be improved.
  • There are not many options on the IDrive to select the "AUX" menu, I'm experiencing this problem with my newly bought second hand BMW 3 series E90 32i, 2010 model. There is not external devices alternative for me.
  • Restoring an older version of a file is the hardest stuffs for me
Read full review
ShareFile
  • Users grow quickly (each client gets a separate account). Automated pruning would be nice.
  • I'm not aware of integration with Office365 online (only the outlook app). This could make it harder for some users.
  • It would be nice to have something that auto-scans emails and attachments for PII and would require Sharefile for those emails.
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Likelihood to Renew
IDrive
It does everything that it needs to to create an effecitve Three level backup to the cloud of all your important data, its reliable, dependable and peformant in its use cases. It overcomes the need to store offsite physical media such as Tape or disk storage. And its cost and level of reporting can be tailored to fit the use case of your business.
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ShareFile
The cost is fair and the program does what it has promised to do. Customer service is attentive. I'm not aware of any better-sounding file sharing systems out there that would tempt us to discontinue ShareFile.
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Usability
IDrive
The desktop interface seems intuitive to work with.
Read full review
ShareFile
ShareFile is so easy to use I was able to download all of my projects files and have them set up to sync before my supervisor could even come over to explain the process to me. It is a neatly organized and intuitive software that allows even the less tech-savvy to become power users.
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Reliability and Availability
IDrive
No answers on this topic
ShareFile
The software has never been down when I needed to use it.
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Performance
IDrive
No answers on this topic
ShareFile
Easy to use, easy to integrate with Outlook. I only gave it a 9 because I have found that sometimes it does not play nicely with Outlook and can slow it down. But, when that happens (not frequent), I restart Outlook and all is well again
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Support Rating
IDrive
I have not had to use their tech support. I did call once but luckily figured out what to do while I was on hold so I disconnected. If I really needed them it would have been a very long hold time I suppose.
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ShareFile
Typically the support is very knowledgeable and interested in following an issue until it is fully resolved. I have not had any issues working with their staff as they are all polite and easy to communicate with. If the first or second level tech does not fix the concern then it is escalated until we get to someone who can close the case.
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Implementation Rating
IDrive
Did not participate in the implementation.
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ShareFile
Good documentation for the API. With a little help from RS tech staff, any competent programmer should be able to integrate RightSignature with an existing system in a week or three. That help is easy to get as well
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Alternatives Considered
IDrive
I was a Backblaze user for 5 years because they had a very cost effective plan for my storage needs. However, they were very poor at backing up external devices quickly, and made it a pain in the butt to keep the backups active due to their 30 days connectivity policy.
Dropbox is a great fit for cloud backup when you need to access the backup files in the cloud frequently.
IDrive is the best solution out there for true backup of devices in case they are damaged or lost.
Read full review
ShareFile
ShareFile is easier and does what you need. I have moved a few organizations from SharePoint to ShareFile. Just easier. You can setup different areas for different departments, setup their permissions and it is easy enough for them to do what they want in their zones. The mobile app works great as well. So you can all the features you really use from SP, but just easier to setup and use.
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Scalability
IDrive
No answers on this topic
ShareFile
I am a one person office. I have no idea how this software would scale to a larger office.
Read full review
Return on Investment
IDrive
  • iDrive has saved us money as their pricing structure is fair and they allow multiple devices to be backed up under the same account - where others do not.
  • iDrive has saved us time as we no longer have to manually back up and sync files on our computers to external drives.
  • iDrive has lessened the burden of stress. We no longer worry that we may lose critical data that can no longer be recovered.
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ShareFile
  • It's been huge in allowing our freelancers to upload a doc or email comp into the system and initiate a workflow so that those inside the organization can provide feedback without the need of staying on top of emails/messages. It's all located in one place.
  • The time suck from the previously-mentioned annotations issue has caused me to lose some productivity as I have to 'wait my turn' to drop in an annotation, then have it removed, and re-attempt multiple times. Not a huge impact on ROI, but it does affect productivity.
  • From the product side, it is helpful for me to reference what the content will be on our website before the page goes up, as well as the copy we send to our retailers who resell our products. Our marketing lingo stays even across all touch-points because of ShareFile.
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ScreenShots

IDrive Online Backup and Object Storage e2 Screenshots

Screenshot of IDrive WindowsScreenshot of IDrive WebScreenshot of IDrive Server BackupScreenshot of IDrive 360

ShareFile Screenshots

Screenshot of ShareFile dashboardScreenshot of ShareFile Outlook PluginScreenshot of ProjectsScreenshot of Link sharing optionsScreenshot of ShareFile e-signature