What users are saying about
136 Ratings
19 Ratings
136 Ratings
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Score 8.2 out of 100
19 Ratings
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Score 7.8 out of 100

Likelihood to Recommend

Citrix ShareFile

ShareFile works very well for sending encrypted attachments through the Outlook app. The one-click feature makes it intuitive for users. There are two scenarios I can think of where it wouldn't fit as well. If you have a significant user base who does not use the Outlook app ShareFile may be harder to implement as users would have to go to the web portal. Additionally, the Outlook app has an automated feature where it will encrypt files over a certain size. This inconsistency can annoy some users but that will be more of a deployment detail.
Anonymous | TrustRadius Reviewer

MEGA

MEGA is great for storing and syncing files across devices. It has a great web interface, as well as a sync tool for desktop and a mobile app that works very well on iPhone. (I have not used the Android version of the app.) I like the overall usability, as well as some of the features like the QR code and contact list functionality. I like the file versioning and file management features as well.What works less well for me is collaboration with other users, and file sharing among users. I have not been able to find a way to view all files shared with me from other users in the same view as my own files. In fact, when files are shared with me, the only way I have been able to locate them is through Notifications, which is sub-par. I would much prefer to see all shared folders alongside my files, without having to make a copy of the shared folder, thus losing the ability to sync with another user's changes, as well as using up my storage space.
Jonah Dempcy | TrustRadius Reviewer

Feature Rating Comparison

File Sharing & Management

Citrix ShareFile
8.0
MEGA
Versioning
Citrix ShareFile
8.1
MEGA
Video files
Citrix ShareFile
7.0
MEGA
Audio files
Citrix ShareFile
6.4
MEGA
Document collaboration
Citrix ShareFile
7.4
MEGA
Access control
Citrix ShareFile
9.4
MEGA
File search
Citrix ShareFile
8.6
MEGA
Device sync
Citrix ShareFile
8.8
MEGA

Cloud Storage Security & Administration

Citrix ShareFile
8.9
MEGA
User and role management
Citrix ShareFile
9.0
MEGA
File organization
Citrix ShareFile
8.9
MEGA
Device management
Citrix ShareFile
8.8
MEGA

Cloud Storage Platform

Citrix ShareFile
8.4
MEGA
Performance
Citrix ShareFile
8.4
MEGA
Reliability
Citrix ShareFile
8.7
MEGA
Storage Reports
Citrix ShareFile
8.2
MEGA

Pros

Citrix ShareFile

  • Authenticated electronic document signatures--self-signing, and sending out for signatures. This is a robust feature that also allows for additional information to be added to documents being sent for signatures, such as dates, notes, and items omitted but needed.
  • Encrypted emails through ShareFile, Citrix apps for Outlook, Gmail, and Mac email systems. Encrypted email messages cannot be cut/pasted, nor forwarded without encryption. If only the attachments need to be encrypted, the email message can be unencrypted. Also, two options for securely opening an encrypted email (one with less credentials, one with more).
Anonymous | TrustRadius Reviewer

MEGA

  • Very fast upload and download rate.
  • Lots of space for little money. Even in the free version, they give you more space than other clouds (50GB)
  • It has an encryption system so your files cannot be published by third parties.
  • Has mobile apps for iOS, Android, and Windows phone
antonio lopez | TrustRadius Reviewer

Cons

Citrix ShareFile

  • Software can close or quit all on its own sometimes.
  • The password reset can be a pain with all the "choose a picture" steps to prove you are not a robot.
  • I sometimes see issues with synchronizing long file paths and special characters.
Anonymous | TrustRadius Reviewer

MEGA

  • API for external use
  • Query engine (join between metaclass)
  • Export tools
  • Web site generator
Marco Riva | TrustRadius Reviewer

Likelihood to Renew

Citrix ShareFile

Citrix ShareFile 10.0
Based on 4 answers
The cost is fair and the program does what it has promised to do. Customer service is attentive. I'm not aware of any better-sounding file sharing systems out there that would tempt us to discontinue ShareFile.
Anonymous | TrustRadius Reviewer

MEGA

No score
No answers yet
No answers on this topic

Usability

Citrix ShareFile

Citrix ShareFile 8.7
Based on 15 answers
ShareFile is so easy to use I was able to download all of my projects files and have them set up to sync before my supervisor could even come over to explain the process to me. It is a neatly organized and intuitive software that allows even the less tech-savvy to become power users.
christian Maxwell | TrustRadius Reviewer

MEGA

MEGA 10.0
Based on 1 answer
Clean, contemporary UI that is heavily polished and works great. You can tell they did a lot of user testing with this, and have a top notch UI design team that really cares about the customer. A highly user-friendly service across platforms and form factors, I found their web, desktop and mobile apps to all be impeccably designed and consistent.
Jonah Dempcy | TrustRadius Reviewer

Performance

Citrix ShareFile

Citrix ShareFile 9.0
Based on 26 answers
Easy to use, easy to integrate with Outlook. I only gave it a 9 because I have found that sometimes it does not play nicely with Outlook and can slow it down. But, when that happens (not frequent), I restart Outlook and all is well again
Andrew Simpson | TrustRadius Reviewer

MEGA

No score
No answers yet
No answers on this topic

Support Rating

Citrix ShareFile

Citrix ShareFile 8.9
Based on 16 answers
We find that tickets circle around Level 1 techs and response time is slow as Australia is not in a great time zone compared to their support team. When escalated to Level 2 and 3, sometimes issues get resolved but we find many times that our environment is blamed and they do not always take responsibility of their platform. We have also sometimes had to escalate issues to our local technical and sales reps to see any progress on tickets.
Alvin Landicho | TrustRadius Reviewer

MEGA

MEGA 10.0
Based on 2 answers
While I have never contacted customer support, there is a large user community that has posted solutions on third party websites to a number of common questions like how to share files, and how to access files that have been shared with you. When I received a 40 GB shared file, I was not able to find how to access it until I searched on Google to find a solution, which was easy to find. The large user community helps with support tremendously.
Jonah Dempcy | TrustRadius Reviewer

Alternatives Considered

Citrix ShareFile

Dropbox was sufficient, but it required downloading Adobe Acrobat. And I'll tell you this - many people in our organization aren't the best with installing the 'right' software (i.e., they do a Google search, click a link, click the wrong download button and install some other nonsense like a toolbar or what have you) and then it has caused more issues than are needed. ShareFile is plug & play.
Steffany Winkelmann | TrustRadius Reviewer

MEGA

From my experience both are very good, but they are also very different. MediaFire has managed to survive regardless of all the problems that it's had, but at some point it fell short, not in speed because it is really fast, but in the space that provides. That's where MEGA totally wins, since almost no one can compete with its free 50GB and the 200GB you get in the cheapest paid version.
antonio lopez | TrustRadius Reviewer

Return on Investment

Citrix ShareFile

  • POSITIVE IMPACT: Considering the process we were using prior to ShareFile (FTP and WinZip), our ROI was almost immediate. ShareFile took the complexity out of the process and gave us control and audits over our file collaboration functions.
  • POSITIVE IMPACT: We all know that a happy user is soo much better than an unhappy one. I have approximately 20 users at this time and they have provided nothing but POSITIVE remarks about how simple and fast it is to use.
  • POSITIVE IMPACT: Centralized management as an IT Manager is paramount. ShareFile is easy to manage and deploy to end users. I would say it's as close to effortless as it can possibly be.
Joe Spradlin | TrustRadius Reviewer

MEGA

  • Only positive impact in all departments
Marco Riva | TrustRadius Reviewer

Pricing Details

Citrix ShareFile

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Citrix ShareFile Editions & Modules

Edition
Standard$55 ($50)1
Advanced$85 ($77)1
Premium$135 ($122)1
Virtual Data Room$375 ($338)1
  1. per month (billed annually)
Additional Pricing Details

MEGA

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

MEGA Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Citrix ShareFile
8.4
MEGA
8.0

Likelihood to Renew

Citrix ShareFile
10.0
MEGA

Usability

Citrix ShareFile
8.7
MEGA
10.0

Performance

Citrix ShareFile
9.0
MEGA

Support Rating

Citrix ShareFile
8.9
MEGA
10.0

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