What users are saying about
136 Ratings
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Top Rated
1730 Ratings
136 Ratings
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Score 8.2 out of 100

MS SharePoint

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1730 Ratings
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Score 7.9 out of 100

Likelihood to Recommend

Citrix ShareFile

ShareFile works very well for sending encrypted attachments through the Outlook app. The one-click feature makes it intuitive for users. There are two scenarios I can think of where it wouldn't fit as well. If you have a significant user base who does not use the Outlook app ShareFile may be harder to implement as users would have to go to the web portal. Additionally, the Outlook app has an automated feature where it will encrypt files over a certain size. This inconsistency can annoy some users but that will be more of a deployment detail.
Anonymous | TrustRadius Reviewer

MS SharePoint

I feel that SharePoint is applicable for companies of all sizes. If any company is already using Office 365/Microsoft 365, using SharePoint makes a lot of sense to extend collaboration options. Any situation that requires sharing files, SharePoint can help without needing to rely on VPN or some other direct connection back to on premise storage. It also allows very simple and easy website building to present information like for an HR department. The files can also connect very easily to OneDrive for File Explorer manipulation.
Adam Friedli | TrustRadius Reviewer

Feature Rating Comparison

File Sharing & Management

Citrix ShareFile
8.0
MS SharePoint
8.1
Versioning
Citrix ShareFile
8.1
MS SharePoint
8.3
Video files
Citrix ShareFile
7.0
MS SharePoint
7.8
Audio files
Citrix ShareFile
6.4
MS SharePoint
7.9
Document collaboration
Citrix ShareFile
7.4
MS SharePoint
8.8
Access control
Citrix ShareFile
9.4
MS SharePoint
8.7
File search
Citrix ShareFile
8.6
MS SharePoint
Device sync
Citrix ShareFile
8.8
MS SharePoint
8.4
Advanced security features
Citrix ShareFile
MS SharePoint
8.1
Integrates with Google Drive
Citrix ShareFile
MS SharePoint
7.1

Cloud Storage Security & Administration

Citrix ShareFile
8.9
MS SharePoint
User and role management
Citrix ShareFile
9.0
MS SharePoint
File organization
Citrix ShareFile
8.9
MS SharePoint
Device management
Citrix ShareFile
8.8
MS SharePoint

Cloud Storage Platform

Citrix ShareFile
8.4
MS SharePoint
Performance
Citrix ShareFile
8.4
MS SharePoint
Reliability
Citrix ShareFile
8.7
MS SharePoint
Storage Reports
Citrix ShareFile
8.2
MS SharePoint

Project Management

Citrix ShareFile
MS SharePoint
7.2
Task Management
Citrix ShareFile
MS SharePoint
7.4
Gantt Charts
Citrix ShareFile
MS SharePoint
6.2
Scheduling
Citrix ShareFile
MS SharePoint
7.2
Workflow Automation
Citrix ShareFile
MS SharePoint
7.4
Mobile Access
Citrix ShareFile
MS SharePoint
7.4
Search
Citrix ShareFile
MS SharePoint
7.9
Visual planning tools
Citrix ShareFile
MS SharePoint
7.3

Communication

Citrix ShareFile
MS SharePoint
7.4
Chat
Citrix ShareFile
MS SharePoint
6.9
Notifications
Citrix ShareFile
MS SharePoint
7.6
Discussions
Citrix ShareFile
MS SharePoint
7.5
Surveys
Citrix ShareFile
MS SharePoint
7.1
Internal knowledgebase
Citrix ShareFile
MS SharePoint
8.0
Integrates with GoToMeeting
Citrix ShareFile
MS SharePoint
6.9
Integrates with Gmail and Google Hangouts
Citrix ShareFile
MS SharePoint
6.3
Integrates with Outlook
Citrix ShareFile
MS SharePoint
8.8

Pros

Citrix ShareFile

  • Authenticated electronic document signatures--self-signing, and sending out for signatures. This is a robust feature that also allows for additional information to be added to documents being sent for signatures, such as dates, notes, and items omitted but needed.
  • Encrypted emails through ShareFile, Citrix apps for Outlook, Gmail, and Mac email systems. Encrypted email messages cannot be cut/pasted, nor forwarded without encryption. If only the attachments need to be encrypted, the email message can be unencrypted. Also, two options for securely opening an encrypted email (one with less credentials, one with more).
Anonymous | TrustRadius Reviewer

MS SharePoint

  • Permission management: This is super relevant and wonderful for controlling what your audience can see and do, for example, when you need someone to constantly see changes to a "living document" but not have the ability to intervene in the process.
  • Contact groups: I find it super good since not necessarily the site administrators are the only ones who can manage the group, you can make any member of the group can manage the rest of the members without this being involved in other site settings. Also when granting permissions, distributing documents, announcements, tasks, it is very easy to do it by group of contacts than one by one.
  • Version history: We know that we are exposed to errors and accidents, so having the previous versions of a document, being able to see who has modified and having the possibility of restoring any of those versions can save the day. I always feel that I am protected and that is why I always promote working in the cloud.
  • Integration with other MS tools: The workflows that connect outlook, sharepoint, onedrive, among others, where you can manage multiple actions for all these tools seems wonderful to me, it allows a super necessary and simple expansion to be able to automate tasks that used to be performed manually on a daily basis, it certainly contributes to efficiency.
Andrea Lemo | TrustRadius Reviewer

Cons

Citrix ShareFile

  • Software can close or quit all on its own sometimes.
  • The password reset can be a pain with all the "choose a picture" steps to prove you are not a robot.
  • I sometimes see issues with synchronizing long file paths and special characters.
Anonymous | TrustRadius Reviewer

MS SharePoint

  • As this is a cloud based product, connectivity can be a challenge at times when there is network issues. However, Microsoft is really working on areas to improve the availability during such times with their inbuilt solutions / products.
  • Over the period, complex customizations in SharePoint requires effort and time and may need to involve dedicated developers for the same. However, with the introduction of Power platforms that support low code/ no code solution, even business users are able to automate / build their own solutions which is a great sign and Microsoft should bring more such flexibility for future as well.
  • As SharePoint is evolving in a greater pace over the years, this will become difficult for smaller business organizations on adopting those rapid changes as they might not have that much bandwidth to accommodate it. Of course, Microsoft is clearly providing a roadmap of the roll-outs well in advance, still I would feel like there should be a room for improvement around that corner especially for small scale organizations.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Citrix ShareFile

Citrix ShareFile 10.0
Based on 4 answers
The cost is fair and the program does what it has promised to do. Customer service is attentive. I'm not aware of any better-sounding file sharing systems out there that would tempt us to discontinue ShareFile.
Anonymous | TrustRadius Reviewer

MS SharePoint

MS SharePoint 9.8
Based on 21 answers
It's integral to our business. It's already included with most of the Office 365 licensing we buy, so the cost is effectively zero. It stores our files, it is the foundation for custom applications, and Microsoft only continues to enhance its functionality and its connections to other Microsoft tools. SharePoint just keeps getting better and better.
Anonymous | TrustRadius Reviewer

Usability

Citrix ShareFile

Citrix ShareFile 8.7
Based on 15 answers
ShareFile is so easy to use I was able to download all of my projects files and have them set up to sync before my supervisor could even come over to explain the process to me. It is a neatly organized and intuitive software that allows even the less tech-savvy to become power users.
christian Maxwell | TrustRadius Reviewer

MS SharePoint

MS SharePoint 8.2
Based on 19 answers
No usability issues reported. Individual teams also have allocated areas which replace legacy shared drives on local LANs. Access to Sharepoint resources is fully integrated with corporate Active Directory with additional two-factor authentication required for administrative users. Users have access to Microsoft Services Hub which allows you to create, manage, and track support requests while staying current on Microsoft technologies with access to select self-paced learning paths
Anonymous | TrustRadius Reviewer

Performance

Citrix ShareFile

Citrix ShareFile 9.0
Based on 26 answers
Easy to use, easy to integrate with Outlook. I only gave it a 9 because I have found that sometimes it does not play nicely with Outlook and can slow it down. But, when that happens (not frequent), I restart Outlook and all is well again
Andrew Simpson | TrustRadius Reviewer

MS SharePoint

No score
No answers yet
No answers on this topic

Support Rating

Citrix ShareFile

Citrix ShareFile 8.9
Based on 16 answers
We find that tickets circle around Level 1 techs and response time is slow as Australia is not in a great time zone compared to their support team. When escalated to Level 2 and 3, sometimes issues get resolved but we find many times that our environment is blamed and they do not always take responsibility of their platform. We have also sometimes had to escalate issues to our local technical and sales reps to see any progress on tickets.
Alvin Landicho | TrustRadius Reviewer

MS SharePoint

MS SharePoint 8.7
Based on 13 answers
Support for SharePoint is quite good. Microsoft provides good support. Microsoft offers
  • Quick turnaround time for issues
  • A range of support services
  • Access to a network of resources
  • Escalation of issues
  • Ongoing development and commitment to produce enhancement
The majority of support is required for initial installation. Once complete and the system is operating we have had very few support issues.
Tim Daciuk | TrustRadius Reviewer

In-Person Training

Citrix ShareFile

No score
No answers yet
No answers on this topic

MS SharePoint

MS SharePoint 4.5
Based on 1 answer
The face to face training I received was on SharePoint Administration. It was rushed as there was a lot of information to cover and the application of the labs weren't that great either. I like to be able to relate what I am learning to what I am currently doing.
Anonymous | TrustRadius Reviewer

Online Training

Citrix ShareFile

No score
No answers yet
No answers on this topic

MS SharePoint

MS SharePoint 6.4
Based on 1 answer
I like to learn at my own pace and online training allows for that. Additionally, you can skip through pieces of content that you already know or are already comfortable with. Microsoft actually offers great videos on their website for basic fundamental SharePoint Training. I have used these training videos in some of my own training sessions with end users.
Anonymous | TrustRadius Reviewer

Implementation Rating

Citrix ShareFile

No score
No answers yet
No answers on this topic

MS SharePoint

MS SharePoint 6.0
Based on 4 answers
Planning to the last detail would be advised. SharePoint is a very large application that takes a lot of finesse to get operational
Christopher Corbett | TrustRadius Reviewer

Alternatives Considered

Citrix ShareFile

Dropbox was sufficient, but it required downloading Adobe Acrobat. And I'll tell you this - many people in our organization aren't the best with installing the 'right' software (i.e., they do a Google search, click a link, click the wrong download button and install some other nonsense like a toolbar or what have you) and then it has caused more issues than are needed. ShareFile is plug & play.
Steffany Winkelmann | TrustRadius Reviewer

MS SharePoint

I have been burned by just one year of using MS, from performance/reliability issues to non-intuitive UI's that I can't name an aspect or functionality that I'd rate SharePoint as doing better than the Google Suite (and Google Sites, specifically). SharePoint needs a total rebuild to be a viable product, or maybe they'll launch their own, less awful product to replace it like they did with Microsoft Edge to replace Internet Explorer.
Anonymous | TrustRadius Reviewer

Return on Investment

Citrix ShareFile

  • POSITIVE IMPACT: Considering the process we were using prior to ShareFile (FTP and WinZip), our ROI was almost immediate. ShareFile took the complexity out of the process and gave us control and audits over our file collaboration functions.
  • POSITIVE IMPACT: We all know that a happy user is soo much better than an unhappy one. I have approximately 20 users at this time and they have provided nothing but POSITIVE remarks about how simple and fast it is to use.
  • POSITIVE IMPACT: Centralized management as an IT Manager is paramount. ShareFile is easy to manage and deploy to end users. I would say it's as close to effortless as it can possibly be.
Joe Spradlin | TrustRadius Reviewer

MS SharePoint

  • Positive - can work on projects more quickly with fewer document versions floating around
  • Positive - less documents/large files being sent via email - changing the culture of our organization to work more efficiently
  • Positive - ease of access of content, especially during COVID-19 times, I haven't had any trouble accessing content on my computer or my phone.
Stephanie W | TrustRadius Reviewer

Pricing Details

Citrix ShareFile

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Citrix ShareFile Editions & Modules

Edition
Standard$55 ($50)1
Advanced$85 ($77)1
Premium$135 ($122)1
Virtual Data Room$375 ($338)1
  1. per month (billed annually)
Additional Pricing Details

MS SharePoint

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

MS SharePoint Editions & Modules

Edition
Plan 1$5.001
Plan 2$10.001
Office 365 E3$20.001
  1. Per User Per Month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Citrix ShareFile
8.4
MS SharePoint
8.1

Likelihood to Renew

Citrix ShareFile
10.0
MS SharePoint
9.8

Usability

Citrix ShareFile
8.7
MS SharePoint
8.2

Performance

Citrix ShareFile
9.0
MS SharePoint

Support Rating

Citrix ShareFile
8.9
MS SharePoint
8.7

In-Person Training

Citrix ShareFile
MS SharePoint
4.5

Online Training

Citrix ShareFile
MS SharePoint
6.4

Implementation Rating

Citrix ShareFile
MS SharePoint
6.0

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