What users are saying about
170 Ratings
7 Ratings
170 Ratings
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Score 8.1 out of 100
7 Ratings
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Score 9.9 out of 100

Feature Set Ratings

  • Citrix ShareFile ranks higher in 2 feature sets: Cloud Storage Security & Administration, Cloud Storage Platform
  • Nasuni ranks higher in 1 feature set: File Sharing & Management

File Sharing & Management

8.4

Citrix ShareFile

84%
9.4

Nasuni

94%
Nasuni ranks higher in 5/7 features

Versioning

9.8
98%
41 Ratings
10.0
100%
2 Ratings

Video files

6.2
62%
35 Ratings
10.0
100%
2 Ratings

Audio files

5.6
56%
34 Ratings
10.0
100%
2 Ratings

Document collaboration

9.6
96%
50 Ratings
8.0
80%
1 Rating

Access control

9.0
90%
52 Ratings
10.0
100%
2 Ratings

File search

9.8
98%
51 Ratings
10.0
100%
2 Ratings

Device sync

8.6
86%
46 Ratings
8.0
80%
1 Rating

Cloud Storage Security & Administration

9.5

Citrix ShareFile

95%
8.3

Nasuni

83%
Citrix ShareFile ranks higher in 2/3 features

User and role management

9.0
90%
49 Ratings
10.0
100%
2 Ratings

File organization

9.8
98%
52 Ratings
6.0
60%
1 Rating

Device management

9.8
98%
41 Ratings
9.0
90%
1 Rating

Cloud Storage Platform

9.7

Citrix ShareFile

97%
9.3

Nasuni

93%
Citrix ShareFile ranks higher in 2/3 features

Performance

9.7
97%
51 Ratings
10.0
100%
2 Ratings

Reliability

9.8
98%
52 Ratings
9.0
90%
2 Ratings

Storage Reports

9.7
97%
43 Ratings
9.0
90%
2 Ratings

Attribute Ratings

  • Citrix ShareFile is rated higher in 1 area: Performance
  • Nasuni is rated higher in 2 areas: Likelihood to Recommend, Usability

Likelihood to Recommend

9.9

Citrix ShareFile

99%
57 Ratings
10.0

Nasuni

100%
2 Ratings

Likelihood to Renew

10.0

Citrix ShareFile

100%
4 Ratings

Nasuni

N/A
0 Ratings

Usability

8.3

Citrix ShareFile

83%
15 Ratings
9.0

Nasuni

90%
1 Rating

Performance

9.0

Citrix ShareFile

90%
26 Ratings
8.0

Nasuni

80%
2 Ratings

Support Rating

8.7

Citrix ShareFile

87%
16 Ratings

Nasuni

N/A
0 Ratings

Likelihood to Recommend

Citrix

If you need a file sharing, collaborative product with version control, permissions, etc. But don't want something you need a dedicated, highly technical person to administer, this is the option. Easy to use, has the features that most people use and not so worried about the features that only 1% of the companies out there use. ShareFile is perfect for small to mid-sized companies.
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Nasuni

Well suited if you have a lot of data that doesn't need to be stored and read right away. I think even if you don't have much data, you can still use it for it's intended purpose to great effect, but think of it as the more data you have, the even better it will work. I don't think it would be particularly useful if you already have a slick file restore system in place and you don't need to store your data elsewhere with redundancy.
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Pros

Citrix

  • Authenticated electronic document signatures--self-signing, and sending out for signatures. This is a robust feature that also allows for additional information to be added to documents being sent for signatures, such as dates, notes, and items omitted but needed.
  • Encrypted emails through ShareFile, Citrix apps for Outlook, Gmail, and Mac email systems. Encrypted email messages cannot be cut/pasted, nor forwarded without encryption. If only the attachments need to be encrypted, the email message can be unencrypted. Also, two options for securely opening an encrypted email (one with less credentials, one with more).
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Nasuni

  • The management console is extremely simple and easy to navigate, making common tasks easy to do.
  • Our storage appliance is configured to snapshot data several times an hour, making the risk of data loss very low.
  • Data restores are very intuitive, and take seconds to initiate regardless of whether it is one file or 300GB of data. We have successfully restored many Gigs of data in minutes.
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Cons

Citrix

  • Users grow quickly (each client gets a separate account). Automated pruning would be nice.
  • I'm not aware of integration with Office365 online (only the outlook app). This could make it harder for some users.
  • It would be nice to have something that auto-scans emails and attachments for PII and would require Sharefile for those emails.
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Nasuni

  • Better analytics when issues arise.
  • Better onboarding documentation.
  • Real-time monitoring.
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Pricing Details

Citrix ShareFile

Starting Price

$50 per month

Editions & Modules

Citrix ShareFile editions and modules pricing
EditionModules
Standard$55 ($50)1
Advanced$85 ($77)2
Premium$135 ($122)3
Virtual Data Room$375 ($338)4

Footnotes

  1. per month (billed annually)
  2. per month (billed annually)
  3. per month (billed annually)
  4. per month (billed annually)

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Nasuni

Starting Price

Editions & Modules

Nasuni editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    Citrix

    The cost is fair and the program does what it has promised to do. Customer service is attentive. I'm not aware of any better-sounding file sharing systems out there that would tempt us to discontinue ShareFile.
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    Nasuni

    No answers on this topic

    Usability

    Citrix

    ShareFile is so easy to use I was able to download all of my projects files and have them set up to sync before my supervisor could even come over to explain the process to me. It is a neatly organized and intuitive software that allows even the less tech-savvy to become power users.
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    Nasuni

    As I mentioned, the user interface is amazing and straight forward. It's very easy to learn how to configure and restore files. I would like a bit more reporting, especially in terms of live reporting and monitoring. The support is great when you have a question on how to do something, which helps with usability.
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    Performance

    Citrix

    Easy to use, easy to integrate with Outlook. I only gave it a 9 because I have found that sometimes it does not play nicely with Outlook and can slow it down. But, when that happens (not frequent), I restart Outlook and all is well again
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    Nasuni

    Again, it may have a little to do with the size and speed of your own environment, but we've been nothing but pleased with the speed of access of the files - even pulling old files from the cloud storage. Recovery of huge and many data files is a bit slow if you don't have the specs of the filer up to snuff.
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    Support Rating

    Citrix

    Typically the support is very knowledgeable and interested in following an issue until it is fully resolved. I have not had any issues working with their staff as they are all polite and easy to communicate with. If the first or second level tech does not fix the concern then it is escalated until we get to someone who can close the case.
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    Nasuni

    No answers on this topic

    Alternatives Considered

    Citrix

    Dropbox was sufficient, but it required downloading Adobe Acrobat. And I'll tell you this - many people in our organization aren't the best with installing the 'right' software (i.e., they do a Google search, click a link, click the wrong download button and install some other nonsense like a toolbar or what have you) and then it has caused more issues than are needed. ShareFile is plug & play.
    Read full review

    Nasuni

    The technical support and escalation path for Nasuni is much more reliable and efficient. No getting transferred to various teams. Often times, the person who answers your call is able to resolve your issue. If they cannot, they get the case assigned to the appropriate engineer right away. Time to close has always been very good.
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    Return on Investment

    Citrix

    • POSITIVE IMPACT: Considering the process we were using prior to ShareFile (FTP and WinZip), our ROI was almost immediate. ShareFile took the complexity out of the process and gave us control and audits over our file collaboration functions.
    • POSITIVE IMPACT: We all know that a happy user is soo much better than an unhappy one. I have approximately 20 users at this time and they have provided nothing but POSITIVE remarks about how simple and fast it is to use.
    • POSITIVE IMPACT: Centralized management as an IT Manager is paramount. ShareFile is easy to manage and deploy to end users. I would say it's as close to effortless as it can possibly be.
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    Nasuni

    • Dramatically reduced time spent managing our storage platform. Quotas and reporting tools take all the guesswork out of data growth. Updates are easy to deploy. Time freed up can be used for more user-facing activities that we consider more valuable to the organization.
    • The overall stability of the platform has been very good. We have been running on the same hardware for the past four years without any performance issues.
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