What users are saying about
136 Ratings
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Score 8.2 out of 100
6 Ratings
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Score 9 out of 100

Likelihood to Recommend

Citrix ShareFile

ShareFile works very well for sending encrypted attachments through the Outlook app. The one-click feature makes it intuitive for users. There are two scenarios I can think of where it wouldn't fit as well. If you have a significant user base who does not use the Outlook app ShareFile may be harder to implement as users would have to go to the web portal. Additionally, the Outlook app has an automated feature where it will encrypt files over a certain size. This inconsistency can annoy some users but that will be more of a deployment detail.
Anonymous | TrustRadius Reviewer

Nasuni Cloud Storage

Well suited if you have a lot of data that doesn't need to be stored and read right away. I think even if you don't have much data, you can still use it for it's intended purpose to great effect, but think of it as the more data you have, the even better it will work.I don't think it would be particularly useful if you already have a slick file restore system in place and you don't need to store your data elsewhere with redundancy.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

File Sharing & Management

Citrix ShareFile
8.0
Nasuni Cloud Storage
9.4
Versioning
Citrix ShareFile
8.1
Nasuni Cloud Storage
10.0
Video files
Citrix ShareFile
7.0
Nasuni Cloud Storage
10.0
Audio files
Citrix ShareFile
6.4
Nasuni Cloud Storage
10.0
Document collaboration
Citrix ShareFile
7.4
Nasuni Cloud Storage
8.0
Access control
Citrix ShareFile
9.4
Nasuni Cloud Storage
10.0
File search
Citrix ShareFile
8.6
Nasuni Cloud Storage
10.0
Device sync
Citrix ShareFile
8.8
Nasuni Cloud Storage
8.0

Cloud Storage Security & Administration

Citrix ShareFile
8.9
Nasuni Cloud Storage
8.3
User and role management
Citrix ShareFile
9.0
Nasuni Cloud Storage
10.0
File organization
Citrix ShareFile
8.9
Nasuni Cloud Storage
6.0
Device management
Citrix ShareFile
8.8
Nasuni Cloud Storage
9.0

Cloud Storage Platform

Citrix ShareFile
8.4
Nasuni Cloud Storage
9.3
Performance
Citrix ShareFile
8.4
Nasuni Cloud Storage
10.0
Reliability
Citrix ShareFile
8.7
Nasuni Cloud Storage
9.0
Storage Reports
Citrix ShareFile
8.2
Nasuni Cloud Storage
9.0

Pros

Citrix ShareFile

  • Authenticated electronic document signatures--self-signing, and sending out for signatures. This is a robust feature that also allows for additional information to be added to documents being sent for signatures, such as dates, notes, and items omitted but needed.
  • Encrypted emails through ShareFile, Citrix apps for Outlook, Gmail, and Mac email systems. Encrypted email messages cannot be cut/pasted, nor forwarded without encryption. If only the attachments need to be encrypted, the email message can be unencrypted. Also, two options for securely opening an encrypted email (one with less credentials, one with more).
Anonymous | TrustRadius Reviewer

Nasuni Cloud Storage

  • The management console is extremely simple and easy to navigate, making common tasks easy to do.
  • Our storage appliance is configured to snapshot data several times an hour, making the risk of data loss very low.
  • Data restores are very intuitive, and take seconds to initiate regardless of whether it is one file or 300GB of data. We have successfully restored many Gigs of data in minutes.
Shawn Umansky | TrustRadius Reviewer

Cons

Citrix ShareFile

  • Software can close or quit all on its own sometimes.
  • The password reset can be a pain with all the "choose a picture" steps to prove you are not a robot.
  • I sometimes see issues with synchronizing long file paths and special characters.
Anonymous | TrustRadius Reviewer

Nasuni Cloud Storage

  • Better analytics when issues arise.
  • Better onboarding documentation.
  • Real-time monitoring.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Citrix ShareFile

Citrix ShareFile 10.0
Based on 4 answers
The cost is fair and the program does what it has promised to do. Customer service is attentive. I'm not aware of any better-sounding file sharing systems out there that would tempt us to discontinue ShareFile.
Anonymous | TrustRadius Reviewer

Nasuni Cloud Storage

No score
No answers yet
No answers on this topic

Usability

Citrix ShareFile

Citrix ShareFile 8.7
Based on 15 answers
ShareFile is so easy to use I was able to download all of my projects files and have them set up to sync before my supervisor could even come over to explain the process to me. It is a neatly organized and intuitive software that allows even the less tech-savvy to become power users.
christian Maxwell | TrustRadius Reviewer

Nasuni Cloud Storage

Nasuni Cloud Storage 9.0
Based on 1 answer
As I mentioned, the user interface is amazing and straight forward. It's very easy to learn how to configure and restore files. I would like a bit more reporting, especially in terms of live reporting and monitoring. The support is great when you have a question on how to do something, which helps with usability.
Anonymous | TrustRadius Reviewer

Performance

Citrix ShareFile

Citrix ShareFile 9.0
Based on 26 answers
Easy to use, easy to integrate with Outlook. I only gave it a 9 because I have found that sometimes it does not play nicely with Outlook and can slow it down. But, when that happens (not frequent), I restart Outlook and all is well again
Andrew Simpson | TrustRadius Reviewer

Nasuni Cloud Storage

Nasuni Cloud Storage 8.0
Based on 2 answers
Again, it may have a little to do with the size and speed of your own environment, but we've been nothing but pleased with the speed of access of the files - even pulling old files from the cloud storage. Recovery of huge and many data files is a bit slow if you don't have the specs of the filer up to snuff.
Anonymous | TrustRadius Reviewer

Support Rating

Citrix ShareFile

Citrix ShareFile 8.9
Based on 16 answers
We find that tickets circle around Level 1 techs and response time is slow as Australia is not in a great time zone compared to their support team. When escalated to Level 2 and 3, sometimes issues get resolved but we find many times that our environment is blamed and they do not always take responsibility of their platform. We have also sometimes had to escalate issues to our local technical and sales reps to see any progress on tickets.
Alvin Landicho | TrustRadius Reviewer

Nasuni Cloud Storage

No score
No answers yet
No answers on this topic

Alternatives Considered

Citrix ShareFile

Dropbox was sufficient, but it required downloading Adobe Acrobat. And I'll tell you this - many people in our organization aren't the best with installing the 'right' software (i.e., they do a Google search, click a link, click the wrong download button and install some other nonsense like a toolbar or what have you) and then it has caused more issues than are needed. ShareFile is plug & play.
Steffany Winkelmann | TrustRadius Reviewer

Nasuni Cloud Storage

The technical support and escalation path for Nasuni is much more reliable and efficient. No getting transferred to various teams. Often times, the person who answers your call is able to resolve your issue. If they cannot, they get the case assigned to the appropriate engineer right away. Time to close has always been very good.
Shawn Umansky | TrustRadius Reviewer

Return on Investment

Citrix ShareFile

  • POSITIVE IMPACT: Considering the process we were using prior to ShareFile (FTP and WinZip), our ROI was almost immediate. ShareFile took the complexity out of the process and gave us control and audits over our file collaboration functions.
  • POSITIVE IMPACT: We all know that a happy user is soo much better than an unhappy one. I have approximately 20 users at this time and they have provided nothing but POSITIVE remarks about how simple and fast it is to use.
  • POSITIVE IMPACT: Centralized management as an IT Manager is paramount. ShareFile is easy to manage and deploy to end users. I would say it's as close to effortless as it can possibly be.
Joe Spradlin | TrustRadius Reviewer

Nasuni Cloud Storage

  • Dramatically reduced time spent managing our storage platform. Quotas and reporting tools take all the guesswork out of data growth. Updates are easy to deploy. Time freed up can be used for more user-facing activities that we consider more valuable to the organization.
  • The overall stability of the platform has been very good. We have been running on the same hardware for the past four years without any performance issues.
Shawn Umansky | TrustRadius Reviewer

Pricing Details

Citrix ShareFile

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Citrix ShareFile Editions & Modules

Edition
Standard$55 ($50)1
Advanced$85 ($77)1
Premium$135 ($122)1
Virtual Data Room$375 ($338)1
  1. per month (billed annually)
Additional Pricing Details

Nasuni Cloud Storage

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Nasuni Cloud Storage Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Citrix ShareFile
8.4
Nasuni Cloud Storage
10.0

Likelihood to Renew

Citrix ShareFile
10.0
Nasuni Cloud Storage

Usability

Citrix ShareFile
8.7
Nasuni Cloud Storage
9.0

Performance

Citrix ShareFile
9.0
Nasuni Cloud Storage
8.0

Support Rating

Citrix ShareFile
8.9
Nasuni Cloud Storage

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