What users are saying about
170 Ratings
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Score 8.1 out of 100
16 Ratings
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Score 7.9 out of 100

Feature Set Ratings

    File Sharing & Management

    8.4

    Citrix ShareFile

    84%

    NetApp Cloud Volumes ONTAP

    Feature Set Not Supported
    N/A
    Citrix ShareFile ranks higher in 7/7 features

    Versioning

    9.8
    98%
    41 Ratings
    N/A
    0 Ratings

    Video files

    6.2
    62%
    35 Ratings
    N/A
    0 Ratings

    Audio files

    5.6
    56%
    34 Ratings
    N/A
    0 Ratings

    Document collaboration

    9.6
    96%
    50 Ratings
    N/A
    0 Ratings

    Access control

    9.0
    90%
    52 Ratings
    N/A
    0 Ratings

    File search

    9.8
    98%
    51 Ratings
    N/A
    0 Ratings

    Device sync

    8.6
    86%
    46 Ratings
    N/A
    0 Ratings

    Cloud Storage Security & Administration

    9.5

    Citrix ShareFile

    95%

    NetApp Cloud Volumes ONTAP

    Feature Set Not Supported
    N/A
    Citrix ShareFile ranks higher in 3/3 features

    User and role management

    9.0
    90%
    49 Ratings
    N/A
    0 Ratings

    File organization

    9.8
    98%
    52 Ratings
    N/A
    0 Ratings

    Device management

    9.8
    98%
    41 Ratings
    N/A
    0 Ratings

    Cloud Storage Platform

    9.7

    Citrix ShareFile

    97%

    NetApp Cloud Volumes ONTAP

    Feature Set Not Supported
    N/A
    Citrix ShareFile ranks higher in 3/3 features

    Performance

    9.7
    97%
    51 Ratings
    N/A
    0 Ratings

    Reliability

    9.8
    98%
    52 Ratings
    N/A
    0 Ratings

    Storage Reports

    9.7
    97%
    43 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Citrix ShareFile is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    9.9

    Citrix ShareFile

    99%
    57 Ratings
    8.5

    NetApp Cloud Volumes ONTAP

    85%
    5 Ratings

    Likelihood to Renew

    10.0

    Citrix ShareFile

    100%
    4 Ratings

    NetApp Cloud Volumes ONTAP

    N/A
    0 Ratings

    Usability

    8.3

    Citrix ShareFile

    83%
    15 Ratings

    NetApp Cloud Volumes ONTAP

    N/A
    0 Ratings

    Performance

    9.0

    Citrix ShareFile

    90%
    26 Ratings

    NetApp Cloud Volumes ONTAP

    N/A
    0 Ratings

    Support Rating

    8.7

    Citrix ShareFile

    87%
    16 Ratings
    8.3

    NetApp Cloud Volumes ONTAP

    83%
    6 Ratings

    Likelihood to Recommend

    Citrix

    If you need a file sharing, collaborative product with version control, permissions, etc. But don't want something you need a dedicated, highly technical person to administer, this is the option. Easy to use, has the features that most people use and not so worried about the features that only 1% of the companies out there use. ShareFile is perfect for small to mid-sized companies.
    Read full review

    NetApp

    NetApp Cloud Volumes ONTAP was well suited to begin our journey to cloud storage as a service. The ease and intuitiveness of the product to enable our administrators to design, configure, and deploy the storage in a hybrid cloud environment was instrumental to the success and the early adoption of the service.
    Read full review

    Pros

    Citrix

    • Authenticated electronic document signatures--self-signing, and sending out for signatures. This is a robust feature that also allows for additional information to be added to documents being sent for signatures, such as dates, notes, and items omitted but needed.
    • Encrypted emails through ShareFile, Citrix apps for Outlook, Gmail, and Mac email systems. Encrypted email messages cannot be cut/pasted, nor forwarded without encryption. If only the attachments need to be encrypted, the email message can be unencrypted. Also, two options for securely opening an encrypted email (one with less credentials, one with more).
    Read full review

    NetApp

    • Migrate on-prem storage volumes to AWS
    • Provides Disaster Recovery in the cloud options
    • NetApp [Cloud Volumes ONTAP] has been very stable so far!
    Read full review

    Cons

    Citrix

    • Users grow quickly (each client gets a separate account). Automated pruning would be nice.
    • I'm not aware of integration with Office365 online (only the outlook app). This could make it harder for some users.
    • It would be nice to have something that auto-scans emails and attachments for PII and would require Sharefile for those emails.
    Read full review

    NetApp

    • Additional cloud vendor support
    • Expanded capabilities
    • Lower pricing tiers for licensing
    • Free/included entry tier
    Read full review

    Pricing Details

    Citrix ShareFile

    Starting Price

    $50 per month

    Editions & Modules

    Citrix ShareFile editions and modules pricing
    EditionModules
    Standard$55 ($50)1
    Advanced$85 ($77)2
    Premium$135 ($122)3
    Virtual Data Room$375 ($338)4

    Footnotes

    1. per month (billed annually)
    2. per month (billed annually)
    3. per month (billed annually)
    4. per month (billed annually)

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    NetApp Cloud Volumes ONTAP

    Starting Price

    $0

    Editions & Modules

    NetApp Cloud Volumes ONTAP editions and modules pricing
    EditionModules
    Bring Your Own License (BYOL)Purchased from NetApp1
    Explore$0.642
    Standard$1.683
    Premium$2.714

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Visit https://cloud.netapp.com/pricing for the pricing breakdown.

    Likelihood to Renew

    Citrix

    The cost is fair and the program does what it has promised to do. Customer service is attentive. I'm not aware of any better-sounding file sharing systems out there that would tempt us to discontinue ShareFile.
    Read full review

    NetApp

    No answers on this topic

    Usability

    Citrix

    ShareFile is so easy to use I was able to download all of my projects files and have them set up to sync before my supervisor could even come over to explain the process to me. It is a neatly organized and intuitive software that allows even the less tech-savvy to become power users.
    Read full review

    NetApp

    No answers on this topic

    Performance

    Citrix

    Easy to use, easy to integrate with Outlook. I only gave it a 9 because I have found that sometimes it does not play nicely with Outlook and can slow it down. But, when that happens (not frequent), I restart Outlook and all is well again
    Read full review

    NetApp

    No answers on this topic

    Support Rating

    Citrix

    Typically the support is very knowledgeable and interested in following an issue until it is fully resolved. I have not had any issues working with their staff as they are all polite and easy to communicate with. If the first or second level tech does not fix the concern then it is escalated until we get to someone who can close the case.
    Read full review

    NetApp

    I have used NetApp solutions at various companies in the data center over the past 10+ years. NetApp always provides exceptional customer support with excellent support during setup/configuration and implementation. No professional services or consulting needed to get up and running quickly. Ongoing support and maintenance is also excellent--not that we need to use it very often due to the excellent reliability of NetApp Cloud Volumes ONTAP.
    Read full review

    Alternatives Considered

    Citrix

    Dropbox was sufficient, but it required downloading Adobe Acrobat. And I'll tell you this - many people in our organization aren't the best with installing the 'right' software (i.e., they do a Google search, click a link, click the wrong download button and install some other nonsense like a toolbar or what have you) and then it has caused more issues than are needed. ShareFile is plug & play.
    Read full review

    NetApp

    Cost was a huge factor and ease of integration and deployment led us to ultimately choose NetApp Cloud Volumes ONTAP for our tertiary backup design. For our lightweight applications, we chose NetApp Cloud Volumes ONTAP because we were able to kill two birds with one product and have the deployment efforts and time kept at a minimum which again helps saves cost.
    Read full review

    Return on Investment

    Citrix

    • POSITIVE IMPACT: Considering the process we were using prior to ShareFile (FTP and WinZip), our ROI was almost immediate. ShareFile took the complexity out of the process and gave us control and audits over our file collaboration functions.
    • POSITIVE IMPACT: We all know that a happy user is soo much better than an unhappy one. I have approximately 20 users at this time and they have provided nothing but POSITIVE remarks about how simple and fast it is to use.
    • POSITIVE IMPACT: Centralized management as an IT Manager is paramount. ShareFile is easy to manage and deploy to end users. I would say it's as close to effortless as it can possibly be.
    Read full review

    NetApp

    • Positive Benefit: Measurable customer satisfaction increase by 50% attributed to visibility
    • Positive Benefit: Go-to-market time saving--reduced time by two weeks
    • Neutral Impact: Integration with third-party monitoring was not made easier but was able to be completed
    Read full review

    Screenshots

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