What users are saying about
163 Ratings
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Top Rated
819 Ratings
163 Ratings
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Score 8.3 out of 100

OneDrive

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Top Rated
819 Ratings
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Score 8.5 out of 100

Feature Set Ratings

  • Citrix ShareFile ranks higher in 3 feature sets: File Sharing & Management, Cloud Storage Security & Administration, Cloud Storage Platform

File Sharing & Management

8.3

Citrix ShareFile

83%
8.0

OneDrive

80%
Citrix ShareFile ranks higher in 5/7 features

Versioning

9.5
95%
41 Ratings
7.9
79%
86 Ratings

Video files

6.3
63%
35 Ratings
7.7
77%
97 Ratings

Audio files

5.7
57%
34 Ratings
7.8
78%
91 Ratings

Document collaboration

9.2
92%
50 Ratings
8.7
87%
104 Ratings

Access control

9.1
91%
52 Ratings
8.0
80%
105 Ratings

File search

9.5
95%
51 Ratings
8.6
86%
110 Ratings

Device sync

8.6
86%
46 Ratings
7.7
77%
108 Ratings

Cloud Storage Security & Administration

9.3

Citrix ShareFile

93%
8.0

OneDrive

80%
Citrix ShareFile ranks higher in 3/3 features

User and role management

8.9
89%
49 Ratings
8.0
80%
93 Ratings

File organization

9.6
96%
52 Ratings
8.1
81%
105 Ratings

Device management

9.5
95%
41 Ratings
7.8
78%
88 Ratings

Cloud Storage Platform

9.4

Citrix ShareFile

94%
8.2

OneDrive

82%
Citrix ShareFile ranks higher in 3/3 features

Performance

9.4
94%
51 Ratings
8.6
86%
108 Ratings

Reliability

9.5
95%
52 Ratings
8.5
85%
109 Ratings

Storage Reports

9.4
94%
43 Ratings
7.4
74%
84 Ratings

Attribute Ratings

  • Citrix ShareFile is rated higher in 4 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Support Rating
  • Citrix ShareFile and OneDrive are tied in 1 area: Performance

Likelihood to Recommend

9.6

Citrix ShareFile

96%
57 Ratings
8.0

OneDrive

80%
110 Ratings

Likelihood to Renew

10.0

Citrix ShareFile

100%
4 Ratings
9.0

OneDrive

90%
5 Ratings

Usability

8.3

Citrix ShareFile

83%
15 Ratings
8.0

OneDrive

80%
12 Ratings

Performance

9.0

Citrix ShareFile

90%
26 Ratings
9.0

OneDrive

90%
2 Ratings

Support Rating

8.7

Citrix ShareFile

87%
16 Ratings
7.5

OneDrive

75%
68 Ratings

Likelihood to Recommend

Citrix ShareFile

If you need a file sharing, collaborative product with version control, permissions, etc. But don't want something you need a dedicated, highly technical person to administer, this is the option. Easy to use, has the features that most people use and not so worried about the features that only 1% of the companies out there use. ShareFile is perfect for small to mid-sized companies.
Mike Narumiya | TrustRadius Reviewer

OneDrive

  • For collaborative work both in education and professional areas.
  • For personal work in multiple devices, and "on the go" work.
  • It's great for work that takes a lot of memory space, because it is saved in the cloud, not the device itself.
  • It's a great tool for anyone working with a lot of creative files that can't be stored in small devices like USBs.
Juliana Rincón | TrustRadius Reviewer

Pros

Citrix ShareFile

  • Authenticated electronic document signatures--self-signing, and sending out for signatures. This is a robust feature that also allows for additional information to be added to documents being sent for signatures, such as dates, notes, and items omitted but needed.
  • Encrypted emails through ShareFile, Citrix apps for Outlook, Gmail, and Mac email systems. Encrypted email messages cannot be cut/pasted, nor forwarded without encryption. If only the attachments need to be encrypted, the email message can be unencrypted. Also, two options for securely opening an encrypted email (one with less credentials, one with more).
Anonymous | TrustRadius Reviewer

OneDrive

  • OneDrive is a multiplatform solution so that we can access files from the device of our choice.
  • With OneDrive, workgroups can centrally view data, avoiding file loss and disruption to multiple employees.
  • By organizing work groups, users may create dedicated directories for their department. This ensures that all descriptions of details, including documentation or multimedia files, are transparent, organized, and stored directly in public-access folders.
Maciej Wysocki | TrustRadius Reviewer

Cons

Citrix ShareFile

  • Users grow quickly (each client gets a separate account). Automated pruning would be nice.
  • I'm not aware of integration with Office365 online (only the outlook app). This could make it harder for some users.
  • It would be nice to have something that auto-scans emails and attachments for PII and would require Sharefile for those emails.
Anonymous | TrustRadius Reviewer

OneDrive

  • I wish OneDrive would allow you to sync multiple personal/individual accounts to your computer. At this time, you can only sync one account at a time. That means that my personal OneDrive and individual corporate OneDrive can't be synced to my computer at the same time.
  • OneDrive has a file size limitation of 15 GB. I know that that is a very large amount, but I have several files that are larger than 15 GB that I wish I could get to sync. I'm hoping that file size limitation changes in the future.
Joel Brache | TrustRadius Reviewer

Pricing Details

Citrix ShareFile

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$50 per month

Citrix ShareFile Editions & Modules

Edition
Standard$55 ($50)1
Advanced$85 ($77)1
Premium$135 ($122)1
Virtual Data Room$375 ($338)1
  1. per month (billed annually)
Additional Pricing Details

OneDrive

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$5 per month

OneDrive Editions & Modules

Edition
OneDrive for Business Plan 1$5.001
OneDrive for Business Plan 2$10.001
Microsoft 365 Business Basic$5.001
Microsoft 365 Business Standard$12.501
  1. Per Month (Annual Commitment)
Additional Pricing Details
OneDrive can be purchased as a standalone tool, or as part of a Microsoft 365's business suite.

Likelihood to Renew

Citrix ShareFile

Citrix ShareFile 10.0
Based on 4 answers
The cost is fair and the program does what it has promised to do. Customer service is attentive. I'm not aware of any better-sounding file sharing systems out there that would tempt us to discontinue ShareFile.
Anonymous | TrustRadius Reviewer

OneDrive

OneDrive 9.0
Based on 5 answers
Due to its tight integration into the Microsoft ecosystem and its bundling into the Office 365 service, continued use of the product is all but guaranteed. Unless there's a shift away from Microsoft, I can see no competing product offering the same ease of use and integrations taking the place of OneDrive
Anonymous | TrustRadius Reviewer

Usability

Citrix ShareFile

Citrix ShareFile 8.3
Based on 15 answers
ShareFile is so easy to use I was able to download all of my projects files and have them set up to sync before my supervisor could even come over to explain the process to me. It is a neatly organized and intuitive software that allows even the less tech-savvy to become power users.
christian Maxwell | TrustRadius Reviewer

OneDrive

OneDrive 8.0
Based on 12 answers
Using OneDrive is very intuitive and has been improved over the years. It's just like using native file management on either your Mac or PC. It's drag and drop functionality is easy and it clearly shows when files are uploaded to the cloud or if there are errors
Anonymous | TrustRadius Reviewer

Performance

Citrix ShareFile

Citrix ShareFile 9.0
Based on 26 answers
Easy to use, easy to integrate with Outlook. I only gave it a 9 because I have found that sometimes it does not play nicely with Outlook and can slow it down. But, when that happens (not frequent), I restart Outlook and all is well again
Andrew Simpson | TrustRadius Reviewer

OneDrive

OneDrive 9.0
Based on 2 answers
It has a good performance, the pages load normally, access to the files, management, reports, everything is working well. With regard to integration with other systems, we have not done so yet.
Gledson Rodrigues | TrustRadius Reviewer

Support Rating

Citrix ShareFile

Citrix ShareFile 8.7
Based on 16 answers
Typically the support is very knowledgeable and interested in following an issue until it is fully resolved. I have not had any issues working with their staff as they are all polite and easy to communicate with. If the first or second level tech does not fix the concern then it is escalated until we get to someone who can close the case.
Anonymous | TrustRadius Reviewer

OneDrive

OneDrive 7.5
Based on 68 answers
It's a Microsoft product so there is a wealth of information online both from Microsoft directly and from millions of users but as a corporate user we also have access to direct Microsoft support through a variety of avenues (phone, email, etc.). This makes finding answers to issues more accessible, however, it does also mean that any new feature requests will get buried.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Citrix ShareFile

Dropbox was sufficient, but it required downloading Adobe Acrobat. And I'll tell you this - many people in our organization aren't the best with installing the 'right' software (i.e., they do a Google search, click a link, click the wrong download button and install some other nonsense like a toolbar or what have you) and then it has caused more issues than are needed. ShareFile is plug & play.
Steffany Winkelmann | TrustRadius Reviewer

OneDrive

Box is another file-sharing application that is very similar to OneDrive. Box falls short of OneDrive in its syncing capabilities. OneDrive is very quick with syncing so you never have to be concerned that you are not using the most up-to-date materials. Box was always a bit delayed and did not always accurately sync across systems. OneDrive benefits from being backed by Microsoft, so you expect the connection across applications that it allows. OneDrive also provides consistency for use and intuitive understanding because of that Microsoft consistency. I'd prefer OneDrive over Box.
Rebekah Ryan, PMP | TrustRadius Reviewer

Return on Investment

Citrix ShareFile

  • POSITIVE IMPACT: Considering the process we were using prior to ShareFile (FTP and WinZip), our ROI was almost immediate. ShareFile took the complexity out of the process and gave us control and audits over our file collaboration functions.
  • POSITIVE IMPACT: We all know that a happy user is soo much better than an unhappy one. I have approximately 20 users at this time and they have provided nothing but POSITIVE remarks about how simple and fast it is to use.
  • POSITIVE IMPACT: Centralized management as an IT Manager is paramount. ShareFile is easy to manage and deploy to end users. I would say it's as close to effortless as it can possibly be.
Joe Spradlin | TrustRadius Reviewer

OneDrive

  • We have seen some productivity gains for those team members that are fully utilizing the full MS Office suite, including Microsoft project. Having a more fully-integrated knowledge- and project-management solution is a vast efficiency improvement.
  • We are also able to more effectively collaborate with external partners, by granting access to specific folders within our document repository.
  • We are able to more effectively collaborate internally with these fine-grained access controls as well, whereas previously an entirely separate dropbox area was needed for sensitive documents (budgets, salary information, W-9s, contracts, etc)
  • Some permissions issues (bugs where subfolders don't inherit permissions appropriately) occasionally cause loss of trust in the product with some team members, causing them to fall back to other tools and fragmenting our document repository.
David McCann | TrustRadius Reviewer

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