What users are saying about
163 Ratings
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Based on 163 reviews and ratings
OneDrive
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Top Rated
819 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.5 out of 100
Based on 819 reviews and ratings
Feature Set Ratings
- Citrix ShareFile ranks higher in 3 feature sets: File Sharing & Management, Cloud Storage Security & Administration, Cloud Storage Platform
File Sharing & Management

8.3
Citrix ShareFile
83%

8.0
OneDrive
80%
Citrix ShareFile ranks higher in 5/7 features
Citrix ShareFile ranks higher in 5/7 features
Versioning

9.5
95%
41 Ratings

7.9
79%
86 Ratings
Video files

6.3
63%
35 Ratings

7.7
77%
97 Ratings
Audio files

5.7
57%
34 Ratings

7.8
78%
91 Ratings
Document collaboration

9.2
92%
50 Ratings

8.7
87%
104 Ratings
Access control

9.1
91%
52 Ratings

8.0
80%
105 Ratings
File search

9.5
95%
51 Ratings

8.6
86%
110 Ratings
Device sync

8.6
86%
46 Ratings

7.7
77%
108 Ratings
Cloud Storage Security & Administration

9.3
Citrix ShareFile
93%

8.0
OneDrive
80%
Citrix ShareFile ranks higher in 3/3 features
Citrix ShareFile ranks higher in 3/3 features
User and role management

8.9
89%
49 Ratings

8.0
80%
93 Ratings
File organization

9.6
96%
52 Ratings

8.1
81%
105 Ratings
Device management

9.5
95%
41 Ratings

7.8
78%
88 Ratings
Cloud Storage Platform

9.4
Citrix ShareFile
94%

8.2
OneDrive
82%
Citrix ShareFile ranks higher in 3/3 features
Citrix ShareFile ranks higher in 3/3 features
Performance

9.4
94%
51 Ratings

8.6
86%
108 Ratings
Reliability

9.5
95%
52 Ratings

8.5
85%
109 Ratings
Storage Reports

9.4
94%
43 Ratings

7.4
74%
84 Ratings
Attribute Ratings
- Citrix ShareFile is rated higher in 4 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Support Rating
- Citrix ShareFile and OneDrive are tied in 1 area: Performance
Likelihood to Recommend

9.6
Citrix ShareFile
96%
57 Ratings

8.0
OneDrive
80%
110 Ratings
Likelihood to Renew

10.0
Citrix ShareFile
100%
4 Ratings

9.0
OneDrive
90%
5 Ratings
Usability

8.3
Citrix ShareFile
83%
15 Ratings

8.0
OneDrive
80%
12 Ratings
Performance

9.0
Citrix ShareFile
90%
26 Ratings

9.0
OneDrive
90%
2 Ratings
Support Rating

8.7
Citrix ShareFile
87%
16 Ratings

7.5
OneDrive
75%
68 Ratings
Likelihood to Recommend
Citrix ShareFile
If you need a file sharing, collaborative product with version control, permissions, etc. But don't want something you need a dedicated, highly technical person to administer, this is the option. Easy to use, has the features that most people use and not so worried about the features that only 1% of the companies out there use. ShareFile is perfect for small to mid-sized companies.
President, Principal
Klaxon IT SolutionsHospital & Health Care, 11-50 employees
OneDrive
- For collaborative work both in education and professional areas.
- For personal work in multiple devices, and "on the go" work.
- It's great for work that takes a lot of memory space, because it is saved in the cloud, not the device itself.
- It's a great tool for anyone working with a lot of creative files that can't be stored in small devices like USBs.
Student
Universidad de los AndesDesign, 1001-5000 employees
Pros
Citrix ShareFile
- Authenticated electronic document signatures--self-signing, and sending out for signatures. This is a robust feature that also allows for additional information to be added to documents being sent for signatures, such as dates, notes, and items omitted but needed.
- Encrypted emails through ShareFile, Citrix apps for Outlook, Gmail, and Mac email systems. Encrypted email messages cannot be cut/pasted, nor forwarded without encryption. If only the attachments need to be encrypted, the email message can be unencrypted. Also, two options for securely opening an encrypted email (one with less credentials, one with more).

Verified User
Consultant in Other
Mental Health Care Company, 1-10 employeesOneDrive
- OneDrive is a multiplatform solution so that we can access files from the device of our choice.
- With OneDrive, workgroups can centrally view data, avoiding file loss and disruption to multiple employees.
- By organizing work groups, users may create dedicated directories for their department. This ensures that all descriptions of details, including documentation or multimedia files, are transparent, organized, and stored directly in public-access folders.
Senior Project Manager
Blue YonderInformation Technology & Services, 5001-10,000 employees
Cons
Citrix ShareFile
- Users grow quickly (each client gets a separate account). Automated pruning would be nice.
- I'm not aware of integration with Office365 online (only the outlook app). This could make it harder for some users.
- It would be nice to have something that auto-scans emails and attachments for PII and would require Sharefile for those emails.

Verified User
Professional in Information Technology
Accounting Company, 51-200 employeesOneDrive
- I wish OneDrive would allow you to sync multiple personal/individual accounts to your computer. At this time, you can only sync one account at a time. That means that my personal OneDrive and individual corporate OneDrive can't be synced to my computer at the same time.
- OneDrive has a file size limitation of 15 GB. I know that that is a very large amount, but I have several files that are larger than 15 GB that I wish I could get to sync. I'm hoping that file size limitation changes in the future.
El Presidente
JB7 LLC.Professional Training & Coaching, 1-10 employees
Pricing Details
Citrix ShareFile
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$50 per month
Citrix ShareFile Editions & Modules
Edition
Standard | $55 ($50)1 |
---|---|
Advanced | $85 ($77)1 |
Premium | $135 ($122)1 |
Virtual Data Room | $375 ($338)1 |
- per month (billed annually)
Additional Pricing Details
—OneDrive
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$5 per month
OneDrive Editions & Modules
Edition
OneDrive for Business Plan 1 | $5.001 |
---|---|
OneDrive for Business Plan 2 | $10.001 |
Microsoft 365 Business Basic | $5.001 |
Microsoft 365 Business Standard | $12.501 |
- Per Month (Annual Commitment)
Additional Pricing Details
OneDrive can be purchased as a standalone tool, or as part of a Microsoft 365's business suite.Likelihood to Renew
Citrix ShareFile
Citrix ShareFile 10.0
Based on 4 answers
The cost is fair and the program does what it has promised to do. Customer service is attentive. I'm not aware of any better-sounding file sharing systems out there that would tempt us to discontinue ShareFile.

Verified User
Administrative Assistant in Other
Real Estate Company, 51-200 employeesOneDrive
OneDrive 9.0
Based on 5 answers
Due to its tight integration into the Microsoft ecosystem and its bundling into the Office 365 service, continued use of the product is all but guaranteed. Unless there's a shift away from Microsoft, I can see no competing product offering the same ease of use and integrations taking the place of OneDrive

Verified User
Administrator in Information Technology
Insurance Company, 501-1000 employeesUsability
Citrix ShareFile
Citrix ShareFile 8.3
Based on 15 answers
ShareFile is so easy to use I was able to download all of my projects files and have them set up to sync before my supervisor could even come over to explain the process to me. It is a neatly organized and intuitive software that allows even the less tech-savvy to become power users.
Project Engineer
Okland ConstructionConstruction, 501-1000 employees
OneDrive
OneDrive 8.0
Based on 12 answers
Using OneDrive is very intuitive and has been improved over the years. It's just like using native file management on either your Mac or PC. It's drag and drop functionality is easy and it clearly shows when files are uploaded to the cloud or if there are errors

Verified User
Contributor in Marketing
Financial Services Company, 5001-10,000 employeesPerformance
Citrix ShareFile
Citrix ShareFile 9.0
Based on 26 answers
Easy to use, easy to integrate with Outlook. I only gave it a 9 because I have found that sometimes it does not play nicely with Outlook and can slow it down. But, when that happens (not frequent), I restart Outlook and all is well again
Attorney/President
Andrew C. Simpson, PCLegal Services, 1-10 employees
OneDrive
OneDrive 9.0
Based on 2 answers
It has a good performance, the pages load normally, access to the files, management, reports, everything is working well. With regard to integration with other systems, we have not done so yet.
Analista de Redes e Comunicação de Dados N1
Aloo TelecomTelecommunications, 201-500 employees
Support Rating
Citrix ShareFile
Citrix ShareFile 8.7
Based on 16 answers
Typically the support is very knowledgeable and interested in following an issue until it is fully resolved. I have not had any issues working with their staff as they are all polite and easy to communicate with. If the first or second level tech does not fix the concern then it is escalated until we get to someone who can close the case.

Verified User
Administrator in Information Technology
Civil Engineering Company, 11-50 employeesOneDrive
OneDrive 7.5
Based on 68 answers
It's a Microsoft product so there is a wealth of information online both from Microsoft directly and from millions of users but as a corporate user we also have access to direct Microsoft support through a variety of avenues (phone, email, etc.). This makes finding answers to issues more accessible, however, it does also mean that any new feature requests will get buried.

Verified User
Engineer in Engineering
Industrial Automation Company, 10,001+ employeesAlternatives Considered
Citrix ShareFile
Dropbox was sufficient, but it required downloading Adobe Acrobat. And I'll tell you this - many people in our organization aren't the best with installing the 'right' software (i.e., they do a Google search, click a link, click the wrong download button and install some other nonsense like a toolbar or what have you) and then it has caused more issues than are needed. ShareFile is plug & play.
Email Marketing Analyst
PositecMarketing and Advertising, 51-200 employees
OneDrive
Box is another file-sharing application that is very similar to OneDrive. Box falls short of OneDrive in its syncing capabilities. OneDrive is very quick with syncing so you never have to be concerned that you are not using the most up-to-date materials. Box was always a bit delayed and did not always accurately sync across systems. OneDrive benefits from being backed by Microsoft, so you expect the connection across applications that it allows. OneDrive also provides consistency for use and intuitive understanding because of that Microsoft consistency. I'd prefer OneDrive over Box.
Senior Technical Project Manager
OptumHospital & Health Care, 10,001+ employees
Return on Investment
Citrix ShareFile
- POSITIVE IMPACT: Considering the process we were using prior to ShareFile (FTP and WinZip), our ROI was almost immediate. ShareFile took the complexity out of the process and gave us control and audits over our file collaboration functions.
- POSITIVE IMPACT: We all know that a happy user is soo much better than an unhappy one. I have approximately 20 users at this time and they have provided nothing but POSITIVE remarks about how simple and fast it is to use.
- POSITIVE IMPACT: Centralized management as an IT Manager is paramount. ShareFile is easy to manage and deploy to end users. I would say it's as close to effortless as it can possibly be.
IT Manager
Fort Walton Machining, IncAviation & Aerospace, 51-200 employees
OneDrive
- We have seen some productivity gains for those team members that are fully utilizing the full MS Office suite, including Microsoft project. Having a more fully-integrated knowledge- and project-management solution is a vast efficiency improvement.
- We are also able to more effectively collaborate with external partners, by granting access to specific folders within our document repository.
- We are able to more effectively collaborate internally with these fine-grained access controls as well, whereas previously an entirely separate dropbox area was needed for sensitive documents (budgets, salary information, W-9s, contracts, etc)
- Some permissions issues (bugs where subfolders don't inherit permissions appropriately) occasionally cause loss of trust in the product with some team members, causing them to fall back to other tools and fragmenting our document repository.
Director of Technology, Open Source Incubator Initiative
Digital Impact Alliance (DIAL) at the United Nations FoundationInternational Affairs, 11-50 employees