Citrix ShareFile vs OneDrive

• I use ShareFile almost exclusively for sending or receiving documents. I recently had to share an entire litigation file, including dozens of photographs and videos, lengthy reports, etc. with another attorney. The ability to upload it to ShareFile and then send a download link to the other attorney made file sharing a snap.
• Clients who are not technically savvy love it when I tell them they can send a large file to me by simply clicking on the link in my email and following the simple instructions from there.
• There are a number of features of Citrix ShareFile that I will confess I do not use. It's collaborative feature (allowing people in different locations to work on the same files) appears robust. I just don't personally have a need for that very often.

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• Selective folder sync - you can easily pick and choose which folders sync to a person's computer
• The actual file is not synced until it is needed - you see the file, but until you need it, it takes up no space on your device!
• Available on virtually any device that has internet access - phone/tablet apps, browser based access, sync client access

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• Annotations, annotations, annotations. I love them, BUT there is this very annoying problem where, if I begin typing an annotation, someone else starting to type in an annotation will stop me (even though I started before them) from writing. It actually removes anything I wrote. You'd think this would have been caught early on, but it has been an issue for over a year and is very frustrating for me. Our workflows typically involve 4-5 people, but sometimes up to 10. When a workflow gets initiated and we get the notification email, many of us pop in there at the same time and fight over who is annotating what. When we have a doc that is 8+ pages long, it becomes highly time-consuming for this reason alone.
• Back to the annotations again, if there are many markups on a page, it is nearly impossible to figure out where the annotation belongs. For example, if there are 3 on one page, it's very easy to follow the line to the area the annotation belongs. But when you get conversations in the annotations (e.g., 'Change this to XXXX' and someone replies 'Would you prefer if YYYY were moved to replace XXXX?') which naturally happens, and when those annotations stack up (such as in our product mailers that display 6 product images, titles, prices, SKUs, sub SKUs, content blurb), that takes up space FAST. You can't click an annotation and follow its track. You're left to figure it out on your own.
• There is no animation support for .gifs. I don't know if this is intentional, impossible, or what. But we are moving more into .gif graphics and it's impossible to see the animation within ShareFile. We also cannot annotate .gifs, so there's that.

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• The editing in One Drive is limited compared to the computer versions of Word, Excel, and Power Point.
• One Drive sometimes takes a while to sync files. We have noticed they are not immediately updated.
• One Drive is not entirely compatible with Goggle Documents, there are some formatting issues when using the same document formats.

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• ShareFile has allowed us to more efficiently share large files with our clients. If we did not have this system we would have to break down files into multiple attachments, which could affect the quality of the final product, thus affecting client relationships.
• ShareFile has not negatively effected our ROI by any means. Its price is fair, and we are much better off with it than without it.

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• Modest increase in productivity inasmuch as I no longer have to VPN to my local office machine to upload an updated version of a document I downloaded from our storage location and worked on.
• Has allowed some sequestration of personal contents I store on there, wasn't available on our earlier mass storage.

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