What users are saying about
135 Ratings
3 Ratings
135 Ratings
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Score 8.2 out of 100
3 Ratings
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Score 10 out of 100

Likelihood to Recommend

Citrix ShareFile

ShareFile works very well for sending encrypted attachments through the Outlook app. The one-click feature makes it intuitive for users. There are two scenarios I can think of where it wouldn't fit as well. If you have a significant user base who does not use the Outlook app ShareFile may be harder to implement as users would have to go to the web portal. Additionally, the Outlook app has an automated feature where it will encrypt files over a certain size. This inconsistency can annoy some users but that will be more of a deployment detail.
Anonymous | TrustRadius Reviewer

Onehub

Onehub data rooms can be used to privately share sensitive financial data with multiple parties or just one. Onehub is easy to use and secure which puts our clients at ease when uploading and transferring financial data.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

File Sharing & Management

Citrix ShareFile
8.0
Onehub
10.0
Versioning
Citrix ShareFile
8.1
Onehub
10.0
Video files
Citrix ShareFile
7.0
Onehub
Audio files
Citrix ShareFile
6.5
Onehub
Document collaboration
Citrix ShareFile
7.4
Onehub
10.0
Access control
Citrix ShareFile
9.4
Onehub
10.0
File search
Citrix ShareFile
8.6
Onehub
10.0
Device sync
Citrix ShareFile
8.8
Onehub

Cloud Storage Security & Administration

Citrix ShareFile
8.9
Onehub
10.0
User and role management
Citrix ShareFile
9.0
Onehub
10.0
File organization
Citrix ShareFile
8.9
Onehub
10.0
Device management
Citrix ShareFile
8.8
Onehub

Cloud Storage Platform

Citrix ShareFile
8.4
Onehub
10.0
Performance
Citrix ShareFile
8.4
Onehub
10.0
Reliability
Citrix ShareFile
8.7
Onehub
10.0
Storage Reports
Citrix ShareFile
8.2
Onehub

Pros

Citrix ShareFile

  • Authenticated electronic document signatures--self-signing, and sending out for signatures. This is a robust feature that also allows for additional information to be added to documents being sent for signatures, such as dates, notes, and items omitted but needed.
  • Encrypted emails through ShareFile, Citrix apps for Outlook, Gmail, and Mac email systems. Encrypted email messages cannot be cut/pasted, nor forwarded without encryption. If only the attachments need to be encrypted, the email message can be unencrypted. Also, two options for securely opening an encrypted email (one with less credentials, one with more).
Anonymous | TrustRadius Reviewer

Onehub

  • Bank level security.
  • Responsive customer service team.
  • Ease of use.
  • Clients love it.
Anonymous | TrustRadius Reviewer

Cons

Citrix ShareFile

  • Software can close or quit all on its own sometimes.
  • The password reset can be a pain with all the "choose a picture" steps to prove you are not a robot.
  • I sometimes see issues with synchronizing long file paths and special characters.
Anonymous | TrustRadius Reviewer

Onehub

  • Customizable home screen for no additional charge.
  • Better rates.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Citrix ShareFile

Citrix ShareFile 10.0
Based on 4 answers
The cost is fair and the program does what it has promised to do. Customer service is attentive. I'm not aware of any better-sounding file sharing systems out there that would tempt us to discontinue ShareFile.
Anonymous | TrustRadius Reviewer

Onehub

Onehub 10.0
Based on 1 answer
Our clients and staff enjoy the security level when sending sensitive financial data back and forth.
Anonymous | TrustRadius Reviewer

Usability

Citrix ShareFile

Citrix ShareFile 8.7
Based on 15 answers
ShareFile is so easy to use I was able to download all of my projects files and have them set up to sync before my supervisor could even come over to explain the process to me. It is a neatly organized and intuitive software that allows even the less tech-savvy to become power users.
christian Maxwell | TrustRadius Reviewer

Onehub

No score
No answers yet
No answers on this topic

Performance

Citrix ShareFile

Citrix ShareFile 9.0
Based on 26 answers
Easy to use, easy to integrate with Outlook. I only gave it a 9 because I have found that sometimes it does not play nicely with Outlook and can slow it down. But, when that happens (not frequent), I restart Outlook and all is well again
Andrew Simpson | TrustRadius Reviewer

Onehub

No score
No answers yet
No answers on this topic

Support Rating

Citrix ShareFile

Citrix ShareFile 8.9
Based on 16 answers
We find that tickets circle around Level 1 techs and response time is slow as Australia is not in a great time zone compared to their support team. When escalated to Level 2 and 3, sometimes issues get resolved but we find many times that our environment is blamed and they do not always take responsibility of their platform. We have also sometimes had to escalate issues to our local technical and sales reps to see any progress on tickets.
Alvin Landicho | TrustRadius Reviewer

Onehub

No score
No answers yet
No answers on this topic

Alternatives Considered

Citrix ShareFile

Dropbox was sufficient, but it required downloading Adobe Acrobat. And I'll tell you this - many people in our organization aren't the best with installing the 'right' software (i.e., they do a Google search, click a link, click the wrong download button and install some other nonsense like a toolbar or what have you) and then it has caused more issues than are needed. ShareFile is plug & play.
Steffany Winkelmann | TrustRadius Reviewer

Onehub

Dropbox is far more complicated to store and send data and can often be confusing for the user and the client. Onehub is easy, safe and to the point.
Anonymous | TrustRadius Reviewer

Return on Investment

Citrix ShareFile

  • POSITIVE IMPACT: Considering the process we were using prior to ShareFile (FTP and WinZip), our ROI was almost immediate. ShareFile took the complexity out of the process and gave us control and audits over our file collaboration functions.
  • POSITIVE IMPACT: We all know that a happy user is soo much better than an unhappy one. I have approximately 20 users at this time and they have provided nothing but POSITIVE remarks about how simple and fast it is to use.
  • POSITIVE IMPACT: Centralized management as an IT Manager is paramount. ShareFile is easy to manage and deploy to end users. I would say it's as close to effortless as it can possibly be.
Joe Spradlin | TrustRadius Reviewer

Onehub

  • Clients feel safe and secure transmitting sensitive data.
  • Easy to use and invite users.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Citrix ShareFile

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Citrix ShareFile Editions & Modules

Edition
Standard$55 ($50)1
Advanced$85 ($77)1
Premium$135 ($122)1
Virtual Data Room$375 ($338)1
  1. per month (billed annually)
Additional Pricing Details

Onehub

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Onehub Editions & Modules

Edition
Team29.951
Business99.952
EnterpriseCall for details
  1. 3 paid users included per month
  2. 5 paid users included per month
Additional Pricing Details
Team Plan - $10 per additional user Business Plan - $15 per additional user

Rating Summary

Likelihood to Recommend

Citrix ShareFile
8.4
Onehub
10.0

Likelihood to Renew

Citrix ShareFile
10.0
Onehub
10.0

Usability

Citrix ShareFile
8.7
Onehub

Performance

Citrix ShareFile
9.0
Onehub

Support Rating

Citrix ShareFile
8.9
Onehub

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