What users are saying about
170 Ratings
9 Ratings
170 Ratings
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Score 8.1 out of 100
9 Ratings
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Score 7.3 out of 100

Feature Set Ratings

  • Citrix ShareFile ranks higher in 3 feature sets: File Sharing & Management, Cloud Storage Security & Administration, Cloud Storage Platform

File Sharing & Management

8.4

Citrix ShareFile

84%
7.7

Onehub

77%
Citrix ShareFile ranks higher in 5/7 features

Versioning

9.8
98%
41 Ratings
6.5
65%
3 Ratings

Video files

6.2
62%
35 Ratings
7.0
70%
1 Rating

Audio files

5.6
56%
34 Ratings
7.0
70%
1 Rating

Document collaboration

9.6
96%
50 Ratings
8.5
85%
3 Ratings

Access control

9.0
90%
52 Ratings
8.9
89%
3 Ratings

File search

9.8
98%
51 Ratings
8.1
81%
3 Ratings

Device sync

8.6
86%
46 Ratings
N/A
0 Ratings

Cloud Storage Security & Administration

9.5

Citrix ShareFile

95%
8.3

Onehub

83%
Citrix ShareFile ranks higher in 3/3 features

User and role management

9.0
90%
49 Ratings
8.1
81%
3 Ratings

File organization

9.8
98%
52 Ratings
8.5
85%
3 Ratings

Device management

9.8
98%
41 Ratings
N/A
0 Ratings

Cloud Storage Platform

9.7

Citrix ShareFile

97%
9.0

Onehub

90%
Citrix ShareFile ranks higher in 3/3 features

Performance

9.7
97%
51 Ratings
8.5
85%
3 Ratings

Reliability

9.8
98%
52 Ratings
9.6
96%
3 Ratings

Storage Reports

9.7
97%
43 Ratings
N/A
0 Ratings

Attribute Ratings

  • Citrix ShareFile is rated higher in 1 area: Likelihood to Recommend
  • Citrix ShareFile and Onehub are tied in 1 area: Likelihood to Renew

Likelihood to Recommend

9.9

Citrix ShareFile

99%
57 Ratings
6.1

Onehub

61%
3 Ratings

Likelihood to Renew

10.0

Citrix ShareFile

100%
4 Ratings
10.0

Onehub

100%
1 Rating

Usability

8.3

Citrix ShareFile

83%
15 Ratings

Onehub

N/A
0 Ratings

Performance

9.0

Citrix ShareFile

90%
26 Ratings

Onehub

N/A
0 Ratings

Support Rating

8.7

Citrix ShareFile

87%
16 Ratings

Onehub

N/A
0 Ratings

Likelihood to Recommend

Citrix

If you need a file sharing, collaborative product with version control, permissions, etc. But don't want something you need a dedicated, highly technical person to administer, this is the option. Easy to use, has the features that most people use and not so worried about the features that only 1% of the companies out there use. ShareFile is perfect for small to mid-sized companies.
Read full review

Onehub

Onehub is great for securely sharing or collaborating on files in the cloud. If you have teams that live in different parts of the country or world, Onehub makes it relatively easy to check out files and make changes to them in a secure manner. I think Onehub is good for small to medium sized businesses. I would like to see more enterprise management tools and more robust reporting before recommending Onehub for large enterprises.
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Pros

Citrix

  • Authenticated electronic document signatures--self-signing, and sending out for signatures. This is a robust feature that also allows for additional information to be added to documents being sent for signatures, such as dates, notes, and items omitted but needed.
  • Encrypted emails through ShareFile, Citrix apps for Outlook, Gmail, and Mac email systems. Encrypted email messages cannot be cut/pasted, nor forwarded without encryption. If only the attachments need to be encrypted, the email message can be unencrypted. Also, two options for securely opening an encrypted email (one with less credentials, one with more).
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Onehub

  • Bank level security.
  • Responsive customer service team.
  • Ease of use.
  • Clients love it.
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Cons

Citrix

  • Users grow quickly (each client gets a separate account). Automated pruning would be nice.
  • I'm not aware of integration with Office365 online (only the outlook app). This could make it harder for some users.
  • It would be nice to have something that auto-scans emails and attachments for PII and would require Sharefile for those emails.
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Onehub

  • Some movements of files and folders can be clunky.
  • Would like a feature like DocuSign for signing confidential documents (unless I just haven't found that feature yet).
Read full review

Pricing Details

Citrix ShareFile

Starting Price

$50 per month

Editions & Modules

Citrix ShareFile editions and modules pricing
EditionModules
Standard$55 ($50)1
Advanced$85 ($77)2
Premium$135 ($122)3
Virtual Data Room$375 ($338)4

Footnotes

  1. per month (billed annually)
  2. per month (billed annually)
  3. per month (billed annually)
  4. per month (billed annually)

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Onehub

Starting Price

$0

Editions & Modules

Onehub editions and modules pricing
EditionModules
Team29.951
Business99.952
EnterpriseCall for details3

Footnotes

  1. 3 paid users included per month
  2. 5 paid users included per month
  3. none

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Team Plan - $10 per additional user Business Plan - $15 per additional user

Likelihood to Renew

Citrix

The cost is fair and the program does what it has promised to do. Customer service is attentive. I'm not aware of any better-sounding file sharing systems out there that would tempt us to discontinue ShareFile.
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Onehub

Our clients and staff enjoy the security level when sending sensitive financial data back and forth.
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Usability

Citrix

ShareFile is so easy to use I was able to download all of my projects files and have them set up to sync before my supervisor could even come over to explain the process to me. It is a neatly organized and intuitive software that allows even the less tech-savvy to become power users.
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Onehub

No answers on this topic

Performance

Citrix

Easy to use, easy to integrate with Outlook. I only gave it a 9 because I have found that sometimes it does not play nicely with Outlook and can slow it down. But, when that happens (not frequent), I restart Outlook and all is well again
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Onehub

No answers on this topic

Support Rating

Citrix

Typically the support is very knowledgeable and interested in following an issue until it is fully resolved. I have not had any issues working with their staff as they are all polite and easy to communicate with. If the first or second level tech does not fix the concern then it is escalated until we get to someone who can close the case.
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Onehub

No answers on this topic

Alternatives Considered

Citrix

Dropbox was sufficient, but it required downloading Adobe Acrobat. And I'll tell you this - many people in our organization aren't the best with installing the 'right' software (i.e., they do a Google search, click a link, click the wrong download button and install some other nonsense like a toolbar or what have you) and then it has caused more issues than are needed. ShareFile is plug & play.
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Onehub

Some of our departments use Box for cloud-based file sharing, but Box doesn't have the same level of security that Onehub offers. We prefer to keep our most important and "toxic" data on Onehub because it offers much deeper level security settings.
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Return on Investment

Citrix

  • POSITIVE IMPACT: Considering the process we were using prior to ShareFile (FTP and WinZip), our ROI was almost immediate. ShareFile took the complexity out of the process and gave us control and audits over our file collaboration functions.
  • POSITIVE IMPACT: We all know that a happy user is soo much better than an unhappy one. I have approximately 20 users at this time and they have provided nothing but POSITIVE remarks about how simple and fast it is to use.
  • POSITIVE IMPACT: Centralized management as an IT Manager is paramount. ShareFile is easy to manage and deploy to end users. I would say it's as close to effortless as it can possibly be.
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Onehub

  • Increased efficiency when dealing with externals and document review.
  • Provides peace of mind that documents are secure in the Cloud and that department wont leak sensitive information.
Read full review

Screenshots

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