ShareFile vs. SolarWinds Storage Resource Monitor (SRM)

Sometimes we just need to send a single large file, and compressing it is easier than using ShareFile. But generally, we use ShareFile to exchange or send anything over 20 MB. A problem that we have not had [yet], but wonder about is this: Are ShareFile and its e-mailed links safe for transmission to/from U.S. Government computers? All of our public-sector clients are state and locality-based. We haven't had any interacton with U.S. entities. U.S. entities, especially DOD, are rather particular about these type of file-sharing sites and links embedded inside e-mails.

Incentivized

SolarWinds Storage Resource Monitor (SRM) is pretty good at forecasting capacity consumption, which was a must for us. If you have LUNs that have high latency in a normal environment (user shares, for instance), you'll need to customize the alerts to tune out the noise. As with all SW modules and most other products, there is a time lag between what is in the console and what's happening now. Data in the console and alerts are typically 5 to 15 minutes old.

Incentivized

• Authenticated electronic document signatures--self-signing, and sending out for signatures. This is a robust feature that also allows for additional information to be added to documents being sent for signatures, such as dates, notes, and items omitted but needed.
• Encrypted emails through ShareFile, Citrix apps for Outlook, Gmail, and Mac email systems. Encrypted email messages cannot be cut/pasted, nor forwarded without encryption. If only the attachments need to be encrypted, the email message can be unencrypted. Also, two options for securely opening an encrypted email (one with less credentials, one with more).

Incentivized

• Unmasks storage performance metrics and gives a common dashboard for monitoring.
• A simple, intuitive interface for adding supported storage frames.
• Lineage -- "The guest OS is connected to the virtual host and the virtual host is connected to the ... wait, what LUN is that?!?" #SOLVED.

Incentivized

• Users grow quickly (each client gets a separate account). Automated pruning would be nice.
• I'm not aware of integration with Office365 online (only the outlook app). This could make it harder for some users.
• It would be nice to have something that auto-scans emails and attachments for PII and would require Sharefile for those emails.

Incentivized

• Issues getting SMI working correctly to monitor Compellents through SRM.
• The ability to break down alerts to a more granular level.

Incentivized

The cost is fair and the program does what it has promised to do. Customer service is attentive. I'm not aware of any better-sounding file sharing systems out there that would tempt us to discontinue ShareFile.

Incentivized

It has helped me prove that we need more storage as well as faster storage to management

Incentivized

ShareFile is so easy to use I was able to download all of my projects files and have them set up to sync before my supervisor could even come over to explain the process to me. It is a neatly organized and intuitive software that allows even the less tech-savvy to become power users.

Incentivized

Easy to set up and start. Out of the box alerts which you can tweak to your needs. Easy to use interfaces as well

Incentivized

The software has never been down when I needed to use it.

Incentivized

Easy to use, easy to integrate with Outlook. I only gave it a 9 because I have found that sometimes it does not play nicely with Outlook and can slow it down. But, when that happens (not frequent), I restart Outlook and all is well again

Incentivized

Typically the support is very knowledgeable and interested in following an issue until it is fully resolved. I have not had any issues working with their staff as they are all polite and easy to communicate with. If the first or second level tech does not fix the concern then it is escalated until we get to someone who can close the case.

Incentivized

Do not have to contact support for issues often and when i do it is fast to get response and resolve my issues

Incentivized

Good documentation for the API. With a little help from RS tech staff, any competent programmer should be able to integrate RightSignature with an existing system in a week or three. That help is easy to get as well

Easy to use set up wizard went off without a hitch.

Incentivized

ShareFile is easier and does what you need. I have moved a few organizations from SharePoint to ShareFile. Just easier. You can setup different areas for different departments, setup their permissions and it is easy enough for them to do what they want in their zones. The mobile app works great as well. So you can all the features you really use from SP, but just easier to setup and use.

Incentivized

We have a full suite of SolarWinds products and did not evaluate other options for a full package. For selective monitoring we log into the devices, but this has made that much easier as we have a dashboard rather than logging into devices one at a time.

Incentivized

I am a one person office. I have no idea how this software would scale to a larger office.

Incentivized

• It's been huge in allowing our freelancers to upload a doc or email comp into the system and initiate a workflow so that those inside the organization can provide feedback without the need of staying on top of emails/messages. It's all located in one place.
• The time suck from the previously-mentioned annotations issue has caused me to lose some productivity as I have to 'wait my turn' to drop in an annotation, then have it removed, and re-attempt multiple times. Not a huge impact on ROI, but it does affect productivity.
• From the product side, it is helpful for me to reference what the content will be on our website before the page goes up, as well as the copy we send to our retailers who resell our products. Our marketing lingo stays even across all touch-points because of ShareFile.

Incentivized

• Real-time monitoring and alerting to surpass those of native vSphere and in some occasions, better than manufacturer written software.
• Historical monitoring of environment with charts and graphs to assist with ever changing environment loads.

Incentivized