136 Ratings
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Score 8.2 out of 100
75 Ratings
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Score 5.9 out of 100

Likelihood to Recommend

Citrix ShareFile

ShareFile works very well for sending encrypted attachments through the Outlook app. The one-click feature makes it intuitive for users. There are two scenarios I can think of where it wouldn't fit as well. If you have a significant user base who does not use the Outlook app ShareFile may be harder to implement as users would have to go to the web portal. Additionally, the Outlook app has an automated feature where it will encrypt files over a certain size. This inconsistency can annoy some users but that will be more of a deployment detail.
Anonymous | TrustRadius Reviewer

Workspace ONE Unified Endpoint Management (UEM) Powered by AirWatch

AirWatch is a great tool for large organizations that need to manage more than 100 devices. The product is capable of handling multiple platforms and is scalable to any size company.I would not recommend AirWatch to small companies, companies with minimal MDM needs or companies on a tight budget. It's the Rolls Royce of MDMs, it has all the bells and whistles and it's not inexpensive.
Jed Tauber | TrustRadius Reviewer

Feature Rating Comparison

File Sharing & Management

Citrix ShareFile
8.0
Workspace ONE Unified Endpoint Management (UEM) Powered by AirWatch
Versioning
Citrix ShareFile
8.1
Workspace ONE Unified Endpoint Management (UEM) Powered by AirWatch
Video files
Citrix ShareFile
7.0
Workspace ONE Unified Endpoint Management (UEM) Powered by AirWatch
Audio files
Citrix ShareFile
6.5
Workspace ONE Unified Endpoint Management (UEM) Powered by AirWatch
Document collaboration
Citrix ShareFile
7.4
Workspace ONE Unified Endpoint Management (UEM) Powered by AirWatch
Access control
Citrix ShareFile
9.4
Workspace ONE Unified Endpoint Management (UEM) Powered by AirWatch
File search
Citrix ShareFile
8.6
Workspace ONE Unified Endpoint Management (UEM) Powered by AirWatch
Device sync
Citrix ShareFile
8.8
Workspace ONE Unified Endpoint Management (UEM) Powered by AirWatch

Cloud Storage Security & Administration

Citrix ShareFile
8.9
Workspace ONE Unified Endpoint Management (UEM) Powered by AirWatch
User and role management
Citrix ShareFile
9.0
Workspace ONE Unified Endpoint Management (UEM) Powered by AirWatch
File organization
Citrix ShareFile
8.9
Workspace ONE Unified Endpoint Management (UEM) Powered by AirWatch
Device management
Citrix ShareFile
8.8
Workspace ONE Unified Endpoint Management (UEM) Powered by AirWatch

Cloud Storage Platform

Citrix ShareFile
8.4
Workspace ONE Unified Endpoint Management (UEM) Powered by AirWatch
Performance
Citrix ShareFile
8.4
Workspace ONE Unified Endpoint Management (UEM) Powered by AirWatch
Reliability
Citrix ShareFile
8.7
Workspace ONE Unified Endpoint Management (UEM) Powered by AirWatch
Storage Reports
Citrix ShareFile
8.2
Workspace ONE Unified Endpoint Management (UEM) Powered by AirWatch

Pros

Citrix ShareFile

  • Authenticated electronic document signatures--self-signing, and sending out for signatures. This is a robust feature that also allows for additional information to be added to documents being sent for signatures, such as dates, notes, and items omitted but needed.
  • Encrypted emails through ShareFile, Citrix apps for Outlook, Gmail, and Mac email systems. Encrypted email messages cannot be cut/pasted, nor forwarded without encryption. If only the attachments need to be encrypted, the email message can be unencrypted. Also, two options for securely opening an encrypted email (one with less credentials, one with more).
Anonymous | TrustRadius Reviewer

Workspace ONE Unified Endpoint Management (UEM) Powered by AirWatch

  • Enterprise application management - basically we can deploy the application under app catalog and end users can access these applications through their mobile devices after enrollment.
  • Content locker feature is one of the best features which I came across and it is widely used by any organization in order to manage all organization level content in it. It has many more features which we can explore and manage policies accordingly.
  • Admin Console, reporting services, accessing the public app through enterprise store, compliance policies, remote device wipe, passcode management these are major features which we can focus on and explore accordingly
  • Separate Inbox, contacts and calendar application for different OS. Boxer is their new application launch for emails on the device.
Abhijeet Pawar | TrustRadius Reviewer

Cons

Citrix ShareFile

  • Software can close or quit all on its own sometimes.
  • The password reset can be a pain with all the "choose a picture" steps to prove you are not a robot.
  • I sometimes see issues with synchronizing long file paths and special characters.
Anonymous | TrustRadius Reviewer

Workspace ONE Unified Endpoint Management (UEM) Powered by AirWatch

  • The MDM space is moving fast and growth is challenging for growing technology companies. Airwatch is no different in some of their support challenges. However investing in a TAM has proven to be well worth the investment. Having a point person to facilitate through support has been critical to our successful implementation of Airwatch in our environment.
Ken Austin | TrustRadius Reviewer

Likelihood to Renew

Citrix ShareFile

Citrix ShareFile 10.0
Based on 4 answers
The cost is fair and the program does what it has promised to do. Customer service is attentive. I'm not aware of any better-sounding file sharing systems out there that would tempt us to discontinue ShareFile.
Anonymous | TrustRadius Reviewer

Workspace ONE Unified Endpoint Management (UEM) Powered by AirWatch

Workspace ONE Unified Endpoint Management (UEM) Powered by AirWatch 7.0
Based on 1 answer
We've used it for 3 years and our contract is up later this year. We own the licenses, but we would have to either renew cloud services or bring the services in-house and install on servers here. We may want to see what's new in the marketplace that could be just as useful and cost effective.
Kelli Thompson | TrustRadius Reviewer

Usability

Citrix ShareFile

Citrix ShareFile 8.7
Based on 15 answers
ShareFile is so easy to use I was able to download all of my projects files and have them set up to sync before my supervisor could even come over to explain the process to me. It is a neatly organized and intuitive software that allows even the less tech-savvy to become power users.
christian Maxwell | TrustRadius Reviewer

Workspace ONE Unified Endpoint Management (UEM) Powered by AirWatch

Workspace ONE Unified Endpoint Management (UEM) Powered by AirWatch 8.0
Based on 1 answer
It works well for our environment and what we're using it for. It actually does more than we're currently utilizing, but I believe our needs will change in the near future and we could utilize more features.
Kelli Thompson | TrustRadius Reviewer

Reliability and Availability

Citrix ShareFile

No score
No answers yet
No answers on this topic

Workspace ONE Unified Endpoint Management (UEM) Powered by AirWatch

Workspace ONE Unified Endpoint Management (UEM) Powered by AirWatch 5.0
Based on 2 answers
Just in the past few weeks our staff has had several issues with the website. It is either taking a long time to load anything or we are not able to get in at all. This is very frustrating when you are trying to manage and enroll users. It was down 2 days in a row just this past week. Not good!
Scott Strader | TrustRadius Reviewer

Performance

Citrix ShareFile

Citrix ShareFile 9.0
Based on 26 answers
Easy to use, easy to integrate with Outlook. I only gave it a 9 because I have found that sometimes it does not play nicely with Outlook and can slow it down. But, when that happens (not frequent), I restart Outlook and all is well again
Andrew Simpson | TrustRadius Reviewer

Workspace ONE Unified Endpoint Management (UEM) Powered by AirWatch

Workspace ONE Unified Endpoint Management (UEM) Powered by AirWatch 5.0
Based on 2 answers
Went over the availability just a minute ago on the last rating. Don't use the reporting too much but will likely begin that soon. Integration with Active Directory doesn't seem to bog either system down.
Scott Strader | TrustRadius Reviewer

Support Rating

Citrix ShareFile

Citrix ShareFile 8.9
Based on 16 answers
We find that tickets circle around Level 1 techs and response time is slow as Australia is not in a great time zone compared to their support team. When escalated to Level 2 and 3, sometimes issues get resolved but we find many times that our environment is blamed and they do not always take responsibility of their platform. We have also sometimes had to escalate issues to our local technical and sales reps to see any progress on tickets.
Alvin Landicho | TrustRadius Reviewer

Workspace ONE Unified Endpoint Management (UEM) Powered by AirWatch

Workspace ONE Unified Endpoint Management (UEM) Powered by AirWatch 8.0
Based on 4 answers
There is a separate portal for Workspace One + Chat function. The support is fast but sometime you need a little but luck that the right person is supporting your case. Case escalation is not really working.
Anonymous | TrustRadius Reviewer

Implementation Rating

Citrix ShareFile

No score
No answers yet
No answers on this topic

Workspace ONE Unified Endpoint Management (UEM) Powered by AirWatch

Workspace ONE Unified Endpoint Management (UEM) Powered by AirWatch 7.9
Based on 4 answers
AirWatch support was included and helped with every step of the implementation. They have their "university" with helpful documents and phone support 24x7.
Traci Centofanti | TrustRadius Reviewer

Alternatives Considered

Citrix ShareFile

Dropbox was sufficient, but it required downloading Adobe Acrobat. And I'll tell you this - many people in our organization aren't the best with installing the 'right' software (i.e., they do a Google search, click a link, click the wrong download button and install some other nonsense like a toolbar or what have you) and then it has caused more issues than are needed. ShareFile is plug & play.
Steffany Winkelmann | TrustRadius Reviewer

Workspace ONE Unified Endpoint Management (UEM) Powered by AirWatch

AirWatch allows for more functionality and better management. The GUI is intuitive and easy to manage. Very simple to enroll a device once the user is created. AirWatch allowed us to create group administrators. This is a nice function that the others don't seem to have. We can create an administrator for different groups. This way they don't have full admin access over everybody, just the people that they supervise.The features are easy to access and it took very little time to enroll our company devices. All the competition seems to be missing one or two features whereas AirWatch has all of the ones that we need.
Anonymous | TrustRadius Reviewer

Scalability

Citrix ShareFile

No score
No answers yet
No answers on this topic

Workspace ONE Unified Endpoint Management (UEM) Powered by AirWatch

Workspace ONE Unified Endpoint Management (UEM) Powered by AirWatch 10.0
Based on 1 answer
It is really scalable. They love to have more users as you pay by the license. They are great in this regard.
Scott Strader | TrustRadius Reviewer

Return on Investment

Citrix ShareFile

  • POSITIVE IMPACT: Considering the process we were using prior to ShareFile (FTP and WinZip), our ROI was almost immediate. ShareFile took the complexity out of the process and gave us control and audits over our file collaboration functions.
  • POSITIVE IMPACT: We all know that a happy user is soo much better than an unhappy one. I have approximately 20 users at this time and they have provided nothing but POSITIVE remarks about how simple and fast it is to use.
  • POSITIVE IMPACT: Centralized management as an IT Manager is paramount. ShareFile is easy to manage and deploy to end users. I would say it's as close to effortless as it can possibly be.
Joe Spradlin | TrustRadius Reviewer

Workspace ONE Unified Endpoint Management (UEM) Powered by AirWatch

  • Visibility of all support team, their location, apps installed on devices and security level, which guarantees information is secure.
  • Users don't have the time to be spending their telecom plans on apps that are not accepted for corporate use. So, this plans can be controlled and money saved.
  • Cost happens to be an OpEx one, and even though it is not visible in ROI, when you calculate how much money represents data leak, information lost, users not arriving to attend customers, and more. The cost is giving you a return on customer satisfaction and continuity.
Alejandra Paola Fernandez Castro | TrustRadius Reviewer

Pricing Details

Citrix ShareFile

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Citrix ShareFile Editions & Modules

Edition
Standard$55 ($50)1
Advanced$85 ($77)1
Premium$135 ($122)1
Virtual Data Room$375 ($338)1
  1. per month (billed annually)
Additional Pricing Details

Workspace ONE Unified Endpoint Management (UEM) Powered by AirWatch

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Workspace ONE Unified Endpoint Management (UEM) Powered by AirWatch Editions & Modules

Edition
Standard3.781
Advanced$61
Enterprise$101
Enterprise for VDI$201
  1. per device/per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Citrix ShareFile
8.4
Workspace ONE Unified Endpoint Management (UEM) Powered by AirWatch
7.9

Likelihood to Renew

Citrix ShareFile
10.0
Workspace ONE Unified Endpoint Management (UEM) Powered by AirWatch
7.0

Usability

Citrix ShareFile
8.7
Workspace ONE Unified Endpoint Management (UEM) Powered by AirWatch
8.0

Reliability and Availability

Citrix ShareFile
Workspace ONE Unified Endpoint Management (UEM) Powered by AirWatch
5.0

Performance

Citrix ShareFile
9.0
Workspace ONE Unified Endpoint Management (UEM) Powered by AirWatch
5.0

Support Rating

Citrix ShareFile
8.9
Workspace ONE Unified Endpoint Management (UEM) Powered by AirWatch
8.0

Implementation Rating

Citrix ShareFile
Workspace ONE Unified Endpoint Management (UEM) Powered by AirWatch
7.9

Scalability

Citrix ShareFile
Workspace ONE Unified Endpoint Management (UEM) Powered by AirWatch
10.0

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