80 Ratings
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Score 8 out of 100
59 Ratings
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Score 7.7 out of 100

Likelihood to Recommend

Citrix Virtual Apps and Desktops (formerly XenDesktop)

Citrix Virtual Apps and Desktops are well suited for remote access when paired with Citrix ADC as the gateway. It is great for when there are limited resources and applications and desktops need to be shared with many users. It is a very good VDI environment and works with VMware vCenter and ESXi very well. Without Citrix ADC it is very difficult to set up an ICA proxy for remote sessions. If you are planning on using Citrix Virtual Apps and Desktops for remote access you either need Citrix ADC or VPN to keep it secure.
Ivan Sytchev | TrustRadius Reviewer

Citrix Virtual Apps (formerly XenApp)

Large enterprises with hundreds or thousands of users across many geographical locations are ideal candidate for Citrix XenApp. For medium enterprises, Citrix also offers XenApp in the cloud which is a hybrid cloud model where management servers are in the cloud and the company can host the worker servers locally or in preferred data center setup. Xenapp is also ideal for applications that requires frequent update to users and to ensure all users have access to the same version of the application from anywhere, any device, and any type of network connection.
Keith Kyaw, MBA, ITIL, CCA | TrustRadius Reviewer

Feature Rating Comparison

Application Virtualization

Citrix Virtual Apps and Desktops (formerly XenDesktop)
Citrix Virtual Apps (formerly XenApp)
6.3
Application support
Citrix Virtual Apps and Desktops (formerly XenDesktop)
Citrix Virtual Apps (formerly XenApp)
5.6
Device support
Citrix Virtual Apps and Desktops (formerly XenDesktop)
Citrix Virtual Apps (formerly XenApp)
9.6
Ease of deployment
Citrix Virtual Apps and Desktops (formerly XenDesktop)
Citrix Virtual Apps (formerly XenApp)
2.4
Application packaging
Citrix Virtual Apps and Desktops (formerly XenDesktop)
Citrix Virtual Apps (formerly XenApp)
8.0
Security
Citrix Virtual Apps and Desktops (formerly XenDesktop)
Citrix Virtual Apps (formerly XenApp)
5.6

Pros

Citrix Virtual Apps and Desktops (formerly XenDesktop)

  • All Management resources can now be installed on a single server. Reducing the overhead required to maintain a citrix environment.
  • Granularity of the Delivery groups allow you to define allowing a remote user to connect to a random XenDesktop VM or individually assigning VMs to users.
  • HDX RealTime Optimization Pack has stabilized some of the issues of utilizing all of the features of Skype for Business in a ZenDesktop VM.
Anonymous | TrustRadius Reviewer

Citrix Virtual Apps (formerly XenApp)

  • Xenapp uses a proprietary system (IMA/FMA) to more quickly deliver the screen shots, mouse clicks, etc...being done on the servers back to the users screen. This system is faster than any other app delivery programs protocols and for most users the apps are fairly seamless and run as if they were local as to speed.
  • Xenapp does require some training but overall is not overly technical in nature which helps in quickly ramping up into managing and configuring it.
  • XenApp's one main goal is to publish applications to user desktops. It does that better than any other solution on the market. There are alternate ways of doing this including simply using Microsoft's built in App delivery product but you will encounter more issues and a less than happy user experience if you try to pay less and skip adding XenApp into the mix.
Anonymous | TrustRadius Reviewer

Cons

Citrix Virtual Apps and Desktops (formerly XenDesktop)

  • Monitoring and troubleshooting tools are lacking. Unless you can afford the costly step up to Platinum licensing, there is little native visibility into the Inner workings of the system, or into the ICA tunnel protocols. there are third party tools available, but because ICA is licensed by Citrix, there are only a few vendors who have the ability to really see what is occurring under the covers.
  • Profile management is very sloppy. Once again, a third party tool is required to effectively manage roaming profiles and keep login times down to a manageable level. UPM allows profiles to grow dramatically and requires careful monitoring and frequent intervention.
  • The Citrix Receiver client (Windows) is quirky and often causes end user performance and UX issues. Installing and upgrading the client is not straightforward or easy, although Citrix has been improving this weakness in recent releases.
Denis Peach | TrustRadius Reviewer

Citrix Virtual Apps (formerly XenApp)

  • Cost - Licensing costs are not cheap.
  • Local printing is not installed by default. It took some time getting printing set up for each individual user.
  • Application compatibility is an issue when Citrix XenApp is updated, we were forced into purchasing not only an update, but also new office software.
Eric Mueller, CSM, PMP | TrustRadius Reviewer

Likelihood to Renew

Citrix Virtual Apps and Desktops (formerly XenDesktop)

Citrix Virtual Apps and Desktops (formerly XenDesktop) 8.2
Based on 4 answers
XenDesktop has become so integral to our operations that we will continue using it for the foreseeable future.
Anonymous | TrustRadius Reviewer

Citrix Virtual Apps (formerly XenApp)

No score
No answers yet
No answers on this topic

Usability

Citrix Virtual Apps and Desktops (formerly XenDesktop)

Citrix Virtual Apps and Desktops (formerly XenDesktop) 8.2
Based on 5 answers
Getting the environment setup took me three months of off and on work, with 3 complete rebuilds of the environment. Utilizing the WebUI to access the environment had presented so many random issues that we had to require end users to use the Citrix Reciever App. As it was the only stable solution.Aside from that, it hasn't required much admin intervention since the stand-up was completed.
Anonymous | TrustRadius Reviewer

Citrix Virtual Apps (formerly XenApp)

Citrix Virtual Apps (formerly XenApp) 8.0
Based on 1 answer
Functions well in a Department of Defense environment, particularly when paired with a physical NetScaler that is FIPS compliant
Anonymous | TrustRadius Reviewer

Reliability and Availability

Citrix Virtual Apps and Desktops (formerly XenDesktop)

Citrix Virtual Apps and Desktops (formerly XenDesktop) 8.4
Based on 2 answers
Xendesktop did a great job with HA of all the components.
Khanh Thai | TrustRadius Reviewer

Citrix Virtual Apps (formerly XenApp)

No score
No answers yet
No answers on this topic

Performance

Citrix Virtual Apps and Desktops (formerly XenDesktop)

Citrix Virtual Apps and Desktops (formerly XenDesktop) 7.7
Based on 5 answers
The performance of XenDesktop is the best in the industry because of the fine-tuned protocol and years of updating. Overall, I don't think there is a better performer on the market. The question is if the added complexity of running XenDesktop is really worth the performance gain. While the latest version of XenDesktop is the easiest to deploy so far, it is still more challenging than the competitors.
Anonymous | TrustRadius Reviewer

Citrix Virtual Apps (formerly XenApp)

No score
No answers yet
No answers on this topic

Support Rating

Citrix Virtual Apps and Desktops (formerly XenDesktop)

Citrix Virtual Apps and Desktops (formerly XenDesktop) 8.0
Based on 9 answers
When you finally get to support, it is usually fairly good and consistent, but Citrix Virtual Apps and Desktops (formerly XenDesktop) does make it hard and time-intensive to get to someone who can help. With that said their only KB's are quite good and many times you can solve issues by looking stuff up yourself vs. fighting to get a competent support rep on the phone,
Anonymous | TrustRadius Reviewer

Citrix Virtual Apps (formerly XenApp)

No score
No answers yet
No answers on this topic

In-Person Training

Citrix Virtual Apps and Desktops (formerly XenDesktop)

Citrix Virtual Apps and Desktops (formerly XenDesktop) 10.0
Based on 1 answer
I was self trained
Khanh Thai | TrustRadius Reviewer

Citrix Virtual Apps (formerly XenApp)

No score
No answers yet
No answers on this topic

Online Training

Citrix Virtual Apps and Desktops (formerly XenDesktop)

Citrix Virtual Apps and Desktops (formerly XenDesktop) 8.3
Based on 2 answers
Easy to understand and learn at my own pace
John Pasqualicchio | TrustRadius Reviewer

Citrix Virtual Apps (formerly XenApp)

No score
No answers yet
No answers on this topic

Implementation Rating

Citrix Virtual Apps and Desktops (formerly XenDesktop)

Citrix Virtual Apps and Desktops (formerly XenDesktop) 9.0
Based on 3 answers
Take it slow and read the directions each step of the way. If you are not familiar with Citrix products, use a reseller or other experienced engineer to assist you in the setup of your environment
Anonymous | TrustRadius Reviewer

Citrix Virtual Apps (formerly XenApp)

Citrix Virtual Apps (formerly XenApp) 7.0
Based on 1 answer
Issues with overlapping settings caused troubleshooting to be a problem during the early stages of deployment.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Citrix Virtual Apps and Desktops (formerly XenDesktop)

VMWare View is more complicated to implement and uses linked clones. I haven't used VMWare View in awhile though and this may have changed. At the time I tested it, the performance was consistently better (especially when remote) with XenDesktop. Additionally, XenDesktop had features like personal vDisk that gave it an advantage from a user standpoint. If you have applications that require GPU acceleration, Citrix's offering is more mature in this area than VMWare View as well.
Jay Oliphant | TrustRadius Reviewer

Citrix Virtual Apps (formerly XenApp)

Other products were more cost effective, offered a better support contract, had less dependencies on third party programs, were much simpler to configure, had better documentation, and didn't require as much hardware.We chose Citrix over the alternatives, because one of our customers required the use of Citrix for the connection of Third Party vendors.
Anonymous | TrustRadius Reviewer

Scalability

Citrix Virtual Apps and Desktops (formerly XenDesktop)

Citrix Virtual Apps and Desktops (formerly XenDesktop) 9.2
Based on 2 answers
Easily scalable
John Pasqualicchio | TrustRadius Reviewer

Citrix Virtual Apps (formerly XenApp)

No score
No answers yet
No answers on this topic

Return on Investment

Citrix Virtual Apps and Desktops (formerly XenDesktop)

  • Increased productivity of nursing of ER and inpatient staff, leading to faster and more accurate patient care.
  • Very positive feedback from VDI users who could not imagine having to go back to the "old way".
  • Thin-clients and 0-clients should double the workstation life cycle versus traditional workstations.
  • Large initial investment for server and storage infrastructure, Microsoft and Citrix licensing, and configuration of the virtual platform, XenDesktop, and other product integrations (single sign-on, provisioning services, third-party personalization and management apps, etc.)
  • Integration of all components that compliment and support XenDesktop create a complex environment that increases quality and quantity of supporting staff.
Brad Eley | TrustRadius Reviewer

Citrix Virtual Apps (formerly XenApp)

  • Allowing staff to complete time sensitive work. i.e. Accounting processing payroll, billing. Staff meeting deadlines for client production products.
  • Time installing and configuring software occurrences is externally cut down. Such as personal profile configuration of toolbar's, files, shortcuts, etc.
  • Software licenses reduced.
Daniel J. Lewis | TrustRadius Reviewer

Pricing Details

Citrix Virtual Apps and Desktops (formerly XenDesktop)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Citrix Virtual Apps and Desktops (formerly XenDesktop) Editions & Modules

Edition
Virtual Apps$375
    Additional Pricing Details

    Citrix Virtual Apps (formerly XenApp)

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Citrix Virtual Apps (formerly XenApp) Editions & Modules

    Additional Pricing Details

    Rating Summary

    Likelihood to Recommend

    Citrix Virtual Apps and Desktops (formerly XenDesktop)
    8.8
    Citrix Virtual Apps (formerly XenApp)
    2.4

    Likelihood to Renew

    Citrix Virtual Apps and Desktops (formerly XenDesktop)
    8.2
    Citrix Virtual Apps (formerly XenApp)

    Usability

    Citrix Virtual Apps and Desktops (formerly XenDesktop)
    8.2
    Citrix Virtual Apps (formerly XenApp)
    8.0

    Reliability and Availability

    Citrix Virtual Apps and Desktops (formerly XenDesktop)
    8.4
    Citrix Virtual Apps (formerly XenApp)

    Performance

    Citrix Virtual Apps and Desktops (formerly XenDesktop)
    7.7
    Citrix Virtual Apps (formerly XenApp)

    Support Rating

    Citrix Virtual Apps and Desktops (formerly XenDesktop)
    8.0
    Citrix Virtual Apps (formerly XenApp)

    In-Person Training

    Citrix Virtual Apps and Desktops (formerly XenDesktop)
    10.0
    Citrix Virtual Apps (formerly XenApp)

    Online Training

    Citrix Virtual Apps and Desktops (formerly XenDesktop)
    8.3
    Citrix Virtual Apps (formerly XenApp)

    Implementation Rating

    Citrix Virtual Apps and Desktops (formerly XenDesktop)
    9.0
    Citrix Virtual Apps (formerly XenApp)
    7.0

    Scalability

    Citrix Virtual Apps and Desktops (formerly XenDesktop)
    9.2
    Citrix Virtual Apps (formerly XenApp)

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