81 Ratings
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Score 8 out of 100
13 Ratings
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Score 5.7 out of 100

Likelihood to Recommend

Citrix Virtual Apps and Desktops (formerly XenDesktop)

Citrix Virtual Apps and Desktops are well suited for remote access when paired with Citrix ADC as the gateway. It is great for when there are limited resources and applications and desktops need to be shared with many users. It is a very good VDI environment and works with VMware vCenter and ESXi very well. Without Citrix ADC it is very difficult to set up an ICA proxy for remote sessions. If you are planning on using Citrix Virtual Apps and Desktops for remote access you either need Citrix ADC or VPN to keep it secure.
Ivan Sytchev | TrustRadius Reviewer

Unidesk (Discontinued)

Right now, I would advise it to anybody who has 1,500 or fewer users they wish to provide desktops for. I would advise to go with persistent desktops or use a UEM solution like AppSense or RES Workspace Manager when trying the non-persistent desktops. I would suggest that using an AppVirt product like App-V with Unidesk still makes a lot of sense as you can use Shared Content Store Mode and sequence once for many. AppVirt solutions still have value with isolation. I would suggest looking at Turbo browsers for their redirect feature to an sandboxed browser running legacy IE or a browser with Java or Flash (to eliminate security threats related to these running locally on the system). Also, I would suggest looking at Atlantis for deduplicating those desktops and allow them to perform quicker with less storage required. Unidesk by itself is awesome. It really simplifies things. Throw it together with other products and each compliments the other well. Also, Unidesk makes some of those other products more valuable as you're not completely reliant on them like you would be without Unidesk.
Rory Monaghan | TrustRadius Reviewer

Pros

Citrix Virtual Apps and Desktops (formerly XenDesktop)

  • All Management resources can now be installed on a single server. Reducing the overhead required to maintain a citrix environment.
  • Granularity of the Delivery groups allow you to define allowing a remote user to connect to a random XenDesktop VM or individually assigning VMs to users.
  • HDX RealTime Optimization Pack has stabilized some of the issues of utilizing all of the features of Skype for Business in a ZenDesktop VM.
Anonymous | TrustRadius Reviewer

Unidesk (Discontinued)

  • Creating application layers is easy to do. It's just a matter of installing the applications as you would normally do on a computer.
  • Unidesk's technology isn't sandbox like VMware's ThinApp technology so it works much better and is more compatible with other software.
  • The admin console and technology in general is easy to learn for the administrator while it's transparent to the end users.
Phyrun Heng | TrustRadius Reviewer

Cons

Citrix Virtual Apps and Desktops (formerly XenDesktop)

  • Monitoring and troubleshooting tools are lacking. Unless you can afford the costly step up to Platinum licensing, there is little native visibility into the Inner workings of the system, or into the ICA tunnel protocols. there are third party tools available, but because ICA is licensed by Citrix, there are only a few vendors who have the ability to really see what is occurring under the covers.
  • Profile management is very sloppy. Once again, a third party tool is required to effectively manage roaming profiles and keep login times down to a manageable level. UPM allows profiles to grow dramatically and requires careful monitoring and frequent intervention.
  • The Citrix Receiver client (Windows) is quirky and often causes end user performance and UX issues. Installing and upgrading the client is not straightforward or easy, although Citrix has been improving this weakness in recent releases.
Denis Peach | TrustRadius Reviewer

Unidesk (Discontinued)

  • Disaster recovery options for the Unidesk solution are not easily accessible or require personalized attention from support.
  • Issues when creating software layers do not always have a obvious fix. Make sure to look for and follow Unidesk's published "recipes."
  • The software/OS layering introduced by Unidesk is not "sanctioned" behavior by Microsoft, and thus you're at the mercy of Unidesk's ability to keep up with widespread changes to operating systems.
Jared Hahn | TrustRadius Reviewer

Likelihood to Renew

Citrix Virtual Apps and Desktops (formerly XenDesktop)

Citrix Virtual Apps and Desktops (formerly XenDesktop) 8.2
Based on 4 answers
XenDesktop has become so integral to our operations that we will continue using it for the foreseeable future.
Anonymous | TrustRadius Reviewer

Unidesk (Discontinued)

Unidesk (Discontinued) 9.0
Based on 1 answer
Unidesk has been a solid product for us. We continue to rely on its simplicity and scalability.
Anonymous | TrustRadius Reviewer

Usability

Citrix Virtual Apps and Desktops (formerly XenDesktop)

Citrix Virtual Apps and Desktops (formerly XenDesktop) 8.2
Based on 5 answers
Getting the environment setup took me three months of off and on work, with 3 complete rebuilds of the environment. Utilizing the WebUI to access the environment had presented so many random issues that we had to require end users to use the Citrix Reciever App. As it was the only stable solution.Aside from that, it hasn't required much admin intervention since the stand-up was completed.
Anonymous | TrustRadius Reviewer

Unidesk (Discontinued)

No score
No answers yet
No answers on this topic

Reliability and Availability

Citrix Virtual Apps and Desktops (formerly XenDesktop)

Citrix Virtual Apps and Desktops (formerly XenDesktop) 8.4
Based on 2 answers
Xendesktop did a great job with HA of all the components.
Khanh Thai | TrustRadius Reviewer

Unidesk (Discontinued)

No score
No answers yet
No answers on this topic

Performance

Citrix Virtual Apps and Desktops (formerly XenDesktop)

Citrix Virtual Apps and Desktops (formerly XenDesktop) 7.7
Based on 5 answers
The performance of XenDesktop is the best in the industry because of the fine-tuned protocol and years of updating. Overall, I don't think there is a better performer on the market. The question is if the added complexity of running XenDesktop is really worth the performance gain. While the latest version of XenDesktop is the easiest to deploy so far, it is still more challenging than the competitors.
Anonymous | TrustRadius Reviewer

Unidesk (Discontinued)

No score
No answers yet
No answers on this topic

Support Rating

Citrix Virtual Apps and Desktops (formerly XenDesktop)

Citrix Virtual Apps and Desktops (formerly XenDesktop) 8.0
Based on 9 answers
When you finally get to support, it is usually fairly good and consistent, but Citrix Virtual Apps and Desktops (formerly XenDesktop) does make it hard and time-intensive to get to someone who can help. With that said their only KB's are quite good and many times you can solve issues by looking stuff up yourself vs. fighting to get a competent support rep on the phone,
Anonymous | TrustRadius Reviewer

Unidesk (Discontinued)

No score
No answers yet
No answers on this topic

In-Person Training

Citrix Virtual Apps and Desktops (formerly XenDesktop)

Citrix Virtual Apps and Desktops (formerly XenDesktop) 10.0
Based on 1 answer
I was self trained
Khanh Thai | TrustRadius Reviewer

Unidesk (Discontinued)

No score
No answers yet
No answers on this topic

Online Training

Citrix Virtual Apps and Desktops (formerly XenDesktop)

Citrix Virtual Apps and Desktops (formerly XenDesktop) 8.3
Based on 2 answers
Easy to understand and learn at my own pace
John Pasqualicchio | TrustRadius Reviewer

Unidesk (Discontinued)

No score
No answers yet
No answers on this topic

Implementation Rating

Citrix Virtual Apps and Desktops (formerly XenDesktop)

Citrix Virtual Apps and Desktops (formerly XenDesktop) 9.0
Based on 3 answers
Take it slow and read the directions each step of the way. If you are not familiar with Citrix products, use a reseller or other experienced engineer to assist you in the setup of your environment
Anonymous | TrustRadius Reviewer

Unidesk (Discontinued)

No score
No answers yet
No answers on this topic

Alternatives Considered

Citrix Virtual Apps and Desktops (formerly XenDesktop)

VMWare View is more complicated to implement and uses linked clones. I haven't used VMWare View in awhile though and this may have changed. At the time I tested it, the performance was consistently better (especially when remote) with XenDesktop. Additionally, XenDesktop had features like personal vDisk that gave it an advantage from a user standpoint. If you have applications that require GPU acceleration, Citrix's offering is more mature in this area than VMWare View as well.
Jay Oliphant | TrustRadius Reviewer

Unidesk (Discontinued)

AppVolumes seems to be a lot less mature as a product. It does have some benefits over Unidesk e.g. the fact it doesn't include the OS Layer (image management) side means I can just use it for the app layering piece if I like. I can also deploy my application layers to physical desktops BUT I have had less success compatibility wise with my applications as AppVolumes 'AppStacks'. I believe Unidesk has a better handle on the do's and don'ts, or at least may be a little more honest about them. I also don't enjoy the Console with AppVolumes and while I can use it without the image management or tied into the stack the way Unidesk is...you also lose that image management and need to couple it with another product in some scenarios.FlexApp to me is stronger than AppVolumes. FlexApp is coupled with a profile management solution called ProfileUnity which makes it a more attractive alternative (at least at the time of me posting this). However, I prefer other UEM products at this moment in time. I also value the image management and ease of a single console for all of Virt Desktop management that Unidesk provides.
Rory Monaghan | TrustRadius Reviewer

Scalability

Citrix Virtual Apps and Desktops (formerly XenDesktop)

Citrix Virtual Apps and Desktops (formerly XenDesktop) 9.2
Based on 2 answers
Easily scalable
John Pasqualicchio | TrustRadius Reviewer

Unidesk (Discontinued)

No score
No answers yet
No answers on this topic

Return on Investment

Citrix Virtual Apps and Desktops (formerly XenDesktop)

  • Increased productivity of nursing of ER and inpatient staff, leading to faster and more accurate patient care.
  • Very positive feedback from VDI users who could not imagine having to go back to the "old way".
  • Thin-clients and 0-clients should double the workstation life cycle versus traditional workstations.
  • Large initial investment for server and storage infrastructure, Microsoft and Citrix licensing, and configuration of the virtual platform, XenDesktop, and other product integrations (single sign-on, provisioning services, third-party personalization and management apps, etc.)
  • Integration of all components that compliment and support XenDesktop create a complex environment that increases quality and quantity of supporting staff.
Brad Eley | TrustRadius Reviewer

Unidesk (Discontinued)

  • Storage density with Unidesk (via the use of OS/application layering) is 60-70% improved over standard persistent one-to-one virtual desktops.
  • Unidesk virtual machines can be deployed in under 10 minutes by a lower tier of technician without the need to "touch" the vCenter hypervisor.
  • Reliable performance across Unidesk virtual workstations. Added desktops/layers does not adversely effect performance nearly as bad as older persistent desktops.
Jared Hahn | TrustRadius Reviewer

Pricing Details

Citrix Virtual Apps and Desktops (formerly XenDesktop)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Citrix Virtual Apps and Desktops (formerly XenDesktop) Editions & Modules

Edition
Virtual Apps$375
    Additional Pricing Details

    Unidesk (Discontinued)

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Unidesk (Discontinued) Editions & Modules

    Additional Pricing Details

    Add comparison