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113 Ratings

Citrix Virtual Apps and Desktops

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113 Ratings
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Score 8.4 out of 100
13 Ratings
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Score 5.7 out of 100

Attribute Ratings

  • Citrix Virtual Apps and Desktops is rated higher in 1 area: Likelihood to Recommend
  • Unidesk (Discontinued) is rated higher in 1 area: Likelihood to Renew

Likelihood to Recommend

8.9

Citrix Virtual Apps and Desktops

89%
39 Ratings
8.1

Unidesk (Discontinued)

81%
7 Ratings

Likelihood to Renew

8.2

Citrix Virtual Apps and Desktops

82%
4 Ratings
9.0

Unidesk (Discontinued)

90%
1 Rating

Usability

8.2

Citrix Virtual Apps and Desktops

82%
5 Ratings

Unidesk (Discontinued)

N/A
0 Ratings

Availability

8.4

Citrix Virtual Apps and Desktops

84%
4 Ratings

Unidesk (Discontinued)

N/A
0 Ratings

Performance

7.4

Citrix Virtual Apps and Desktops

74%
8 Ratings

Unidesk (Discontinued)

N/A
0 Ratings

Support Rating

7.9

Citrix Virtual Apps and Desktops

79%
16 Ratings

Unidesk (Discontinued)

N/A
0 Ratings

In-Person Training

10.0

Citrix Virtual Apps and Desktops

100%
1 Rating

Unidesk (Discontinued)

N/A
0 Ratings

Online Training

8.3

Citrix Virtual Apps and Desktops

83%
2 Ratings

Unidesk (Discontinued)

N/A
0 Ratings

Implementation Rating

9.0

Citrix Virtual Apps and Desktops

90%
6 Ratings

Unidesk (Discontinued)

N/A
0 Ratings

Configurability

8.4

Citrix Virtual Apps and Desktops

84%
2 Ratings

Unidesk (Discontinued)

N/A
0 Ratings

Ease of integration

2.4

Citrix Virtual Apps and Desktops

24%
4 Ratings

Unidesk (Discontinued)

N/A
0 Ratings

Product Scalability

9.2

Citrix Virtual Apps and Desktops

92%
2 Ratings

Unidesk (Discontinued)

N/A
0 Ratings

Vendor post-sale

5.2

Citrix Virtual Apps and Desktops

52%
2 Ratings

Unidesk (Discontinued)

N/A
0 Ratings

Vendor pre-sale

7.0

Citrix Virtual Apps and Desktops

70%
2 Ratings

Unidesk (Discontinued)

N/A
0 Ratings

Likelihood to Recommend

Citrix

Citrix Virtual Apps & Desktops is best in class for offering a great user experience in VDI, server-based sessions, or published apps. Using additional GPU allows uses like rich video, 3D apps, and great modern uses (MS Teams, Office 365, Zoom, etc.). Citrix products are very well integrated (Citrix Virtual Apps & Desktops used with Citrix ADC is the best way to secure access and monitor everything).
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Citrix

Right now, I would advise it to anybody who has 1,500 or fewer users they wish to provide desktops for. I would advise to go with persistent desktops or use a UEM solution like AppSense or RES Workspace Manager when trying the non-persistent desktops. I would suggest that using an AppVirt product like App-V with Unidesk still makes a lot of sense as you can use Shared Content Store Mode and sequence once for many. AppVirt solutions still have value with isolation. I would suggest looking at Turbo browsers for their redirect feature to an sandboxed browser running legacy IE or a browser with Java or Flash (to eliminate security threats related to these running locally on the system). Also, I would suggest looking at Atlantis for deduplicating those desktops and allow them to perform quicker with less storage required. Unidesk by itself is awesome. It really simplifies things. Throw it together with other products and each compliments the other well. Also, Unidesk makes some of those other products more valuable as you're not completely reliant on them like you would be without Unidesk.
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Pros

Citrix

  • Enables remote access anywhere, to any device which eliminates managing the endpoints how traditional VPN would require.
  • Integrates well with modern applications to offer optimized user experiences similar to native applications which increases user acceptance.
  • Extremely flexible in how policies are applied to different use cases to ensure the appropriate security mitigations are in place with minimal effort.
  • Easy to maintain and expand environments to fit business needs.
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Citrix

  • Creating application layers is easy to do. It's just a matter of installing the applications as you would normally do on a computer.
  • Unidesk's technology isn't sandbox like VMware's ThinApp technology so it works much better and is more compatible with other software.
  • The admin console and technology in general is easy to learn for the administrator while it's transparent to the end users.
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Cons

Citrix

  • A single console to manage the environment.
  • The configuration is a bit complicated and we have hired Citrix administrators. But it's a good solution.
  • User profiles need improvement. They could use more stability and more functionality as well as user profile redirection.
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Citrix

  • Disaster recovery options for the Unidesk solution are not easily accessible or require personalized attention from support.
  • Issues when creating software layers do not always have a obvious fix. Make sure to look for and follow Unidesk's published "recipes."
  • The software/OS layering introduced by Unidesk is not "sanctioned" behavior by Microsoft, and thus you're at the mercy of Unidesk's ability to keep up with widespread changes to operating systems.
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Pricing Details

Citrix Virtual Apps and Desktops

Starting Price

$375

Editions & Modules

Citrix Virtual Apps and Desktops editions and modules pricing
EditionModules
Virtual Apps3751

Footnotes

  1. none

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Unidesk (Discontinued)

Starting Price

Editions & Modules

Unidesk (Discontinued) editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    Citrix

    Because it has been a mainstay of our business for many years.
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    Citrix

    Unidesk has been a solid product for us. We continue to rely on its simplicity and scalability.
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    Usability

    Citrix

    Getting the environment setup took me three months of off and on work, with 3 complete rebuilds of the environment. Utilizing the WebUI to access the environment had presented so many random issues that we had to require end users to use the Citrix Reciever App. As it was the only stable solution. Aside from that, it hasn't required much admin intervention since the stand-up was completed.
    Read full review

    Citrix

    No answers on this topic

    Reliability and Availability

    Citrix

    Xendesktop did a great job with HA of all the components.
    Read full review

    Citrix

    No answers on this topic

    Performance

    Citrix

    The performance of XenDesktop is the best in the industry because of the fine-tuned protocol and years of updating. Overall, I don't think there is a better performer on the market. The question is if the added complexity of running XenDesktop is really worth the performance gain. While the latest version of XenDesktop is the easiest to deploy so far, it is still more challenging than the competitors.
    Read full review

    Citrix

    No answers on this topic

    Support Rating

    Citrix

    The support is great when you get an engineer that knows what they are doing but getting that individual sometimes takes a while. Overall, they are professional and polite and competent in their knowledge. Sometimes the cases are open for an extended period of time which becomes very frustrating when dealing with critical issues.
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    Citrix

    No answers on this topic

    In-Person Training

    Citrix

    I was self trained
    Read full review

    Citrix

    No answers on this topic

    Online Training

    Citrix

    Easy to understand and learn at my own pace
    Read full review

    Citrix

    No answers on this topic

    Implementation Rating

    Citrix

    Take it slow and read the directions each step of the way. If you are not familiar with Citrix products, use a reseller or other experienced engineer to assist you in the setup of your environment
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    Citrix

    No answers on this topic

    Alternatives Considered

    Citrix

    I never had the chance to test other products like these since whenever I read and searched online during the first phase it was only popping up Citrix Virtual Apps and Desktops.... so we got in touch with the sales department and the rest is history. After the technical consultation, it was more obvious that the implementation would have been very easy and the security layers are very well for my company.
    Read full review

    Citrix

    AppVolumes seems to be a lot less mature as a product. It does have some benefits over Unidesk e.g. the fact it doesn't include the OS Layer (image management) side means I can just use it for the app layering piece if I like. I can also deploy my application layers to physical desktops BUT I have had less success compatibility wise with my applications as AppVolumes 'AppStacks'. I believe Unidesk has a better handle on the do's and don'ts, or at least may be a little more honest about them. I also don't enjoy the Console with AppVolumes and while I can use it without the image management or tied into the stack the way Unidesk is...you also lose that image management and need to couple it with another product in some scenarios. FlexApp to me is stronger than AppVolumes. FlexApp is coupled with a profile management solution called ProfileUnity which makes it a more attractive alternative (at least at the time of me posting this). However, I prefer other UEM products at this moment in time. I also value the image management and ease of a single console for all of Virt Desktop management that Unidesk provides.
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    Scalability

    Citrix

    Easily scalable
    Read full review

    Citrix

    No answers on this topic

    Return on Investment

    Citrix

    • XenDesktop allows remote access to data from any device, allowing users to even BYOD, even allowing users to work from home and telecommute. Saving costs on office space.
    • XenDesktop helps a company attain a higher level of security as data does not reside on the device, and you have more control over the users' access to your environment.
    • XenDesktop is pricy from a licensing standpoint. It requires a special Windows VDI license as well as some decent infrastructure to run it. If your environment has room to grow, you should be fine with XenDesktop. If you are already strapped for resources, prepare to make a substantial investment.
    Read full review

    Citrix

    • Storage density with Unidesk (via the use of OS/application layering) is 60-70% improved over standard persistent one-to-one virtual desktops.
    • Unidesk virtual machines can be deployed in under 10 minutes by a lower tier of technician without the need to "touch" the vCenter hypervisor.
    • Reliable performance across Unidesk virtual workstations. Added desktops/layers does not adversely effect performance nearly as bad as older persistent desktops.
    Read full review

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