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Top Rated
1390 Ratings
59 Ratings
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Score 7.7 out of 100

GoToMeeting

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Top Rated
1390 Ratings
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Score 8 out of 100

Likelihood to Recommend

Citrix Virtual Apps (formerly XenApp)

Large enterprises with hundreds or thousands of users across many geographical locations are ideal candidate for Citrix XenApp. For medium enterprises, Citrix also offers XenApp in the cloud which is a hybrid cloud model where management servers are in the cloud and the company can host the worker servers locally or in preferred data center setup. Xenapp is also ideal for applications that requires frequent update to users and to ensure all users have access to the same version of the application from anywhere, any device, and any type of network connection.
Keith Kyaw, MBA, ITIL, CCA | TrustRadius Reviewer

GoToMeeting

We like the GoToMeeting software because it's simple to set up and schedule sessions, and it includes a variety of resources for presenting content, such as screen sharing, guest management, and additional contact option like speak. We also like the fact that we can access it from any smartphone. We are enthralled by the fact that we can GoToMeeting from our mobile devices, which is very useful for those of our colleagues who do not have access to a computer.
Rafeeq Ahmed (Ali) | TrustRadius Reviewer

Feature Rating Comparison

Application Virtualization

Citrix Virtual Apps (formerly XenApp)
6.3
GoToMeeting
Application support
Citrix Virtual Apps (formerly XenApp)
5.6
GoToMeeting
Device support
Citrix Virtual Apps (formerly XenApp)
9.6
GoToMeeting
Ease of deployment
Citrix Virtual Apps (formerly XenApp)
2.4
GoToMeeting
Application packaging
Citrix Virtual Apps (formerly XenApp)
8.0
GoToMeeting
Security
Citrix Virtual Apps (formerly XenApp)
5.6
GoToMeeting

Performance & Compatibility of Online Events Software

Citrix Virtual Apps (formerly XenApp)
GoToMeeting
7.9
High quality audio
Citrix Virtual Apps (formerly XenApp)
GoToMeeting
8.4
High quality video
Citrix Virtual Apps (formerly XenApp)
GoToMeeting
8.5
Low bandwidth requirements
Citrix Virtual Apps (formerly XenApp)
GoToMeeting
7.1
Mobile support
Citrix Virtual Apps (formerly XenApp)
GoToMeeting
7.7

Screen Sharing

Citrix Virtual Apps (formerly XenApp)
GoToMeeting
8.4
Desktop sharing
Citrix Virtual Apps (formerly XenApp)
GoToMeeting
8.8
Whiteboards
Citrix Virtual Apps (formerly XenApp)
GoToMeeting
8.0

Online Meetings / Events

Citrix Virtual Apps (formerly XenApp)
GoToMeeting
8.2
Calendar integration
Citrix Virtual Apps (formerly XenApp)
GoToMeeting
8.5
Meeting initiation
Citrix Virtual Apps (formerly XenApp)
GoToMeeting
8.5
Integrates with social media
Citrix Virtual Apps (formerly XenApp)
GoToMeeting
7.4
Record meetings / events
Citrix Virtual Apps (formerly XenApp)
GoToMeeting
8.4
Slideshows
Citrix Virtual Apps (formerly XenApp)
GoToMeeting
8.3

Online Events Collaboration

Citrix Virtual Apps (formerly XenApp)
GoToMeeting
8.3
Live chat
Citrix Virtual Apps (formerly XenApp)
GoToMeeting
8.4
Audience polling
Citrix Virtual Apps (formerly XenApp)
GoToMeeting
8.2
Q&A
Citrix Virtual Apps (formerly XenApp)
GoToMeeting
8.1

Online Events Security

Citrix Virtual Apps (formerly XenApp)
GoToMeeting
8.3
User authentication
Citrix Virtual Apps (formerly XenApp)
GoToMeeting
8.3
Participant roles & permissions
Citrix Virtual Apps (formerly XenApp)
GoToMeeting
8.3
Confidential attendee list
Citrix Virtual Apps (formerly XenApp)
GoToMeeting
8.3

Pros

Citrix Virtual Apps (formerly XenApp)

  • Xenapp uses a proprietary system (IMA/FMA) to more quickly deliver the screen shots, mouse clicks, etc...being done on the servers back to the users screen. This system is faster than any other app delivery programs protocols and for most users the apps are fairly seamless and run as if they were local as to speed.
  • Xenapp does require some training but overall is not overly technical in nature which helps in quickly ramping up into managing and configuring it.
  • XenApp's one main goal is to publish applications to user desktops. It does that better than any other solution on the market. There are alternate ways of doing this including simply using Microsoft's built in App delivery product but you will encounter more issues and a less than happy user experience if you try to pay less and skip adding XenApp into the mix.
Anonymous | TrustRadius Reviewer

GoToMeeting

  • Provides a high degree of control to the presenter
  • Great quality video and audio during web conferencing and meeting
  • allows presenters to engage with a large number of attendees
  • provides great tools for audience engagement including chats and polls
  • makes sharing documents, presentations, and videos / images very easy
Aaron Goldstein | TrustRadius Reviewer

Cons

Citrix Virtual Apps (formerly XenApp)

  • Cost - Licensing costs are not cheap.
  • Local printing is not installed by default. It took some time getting printing set up for each individual user.
  • Application compatibility is an issue when Citrix XenApp is updated, we were forced into purchasing not only an update, but also new office software.
Eric Mueller, CSM, PMP | TrustRadius Reviewer

GoToMeeting

  • Just like any online video conferencing tool, you need to have stable internet connection
  • Consumes a lot of Internet Bandwidth
  • You Need to pay for Premium features, so companies that don't make much profit go for the free version of apps.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Citrix Virtual Apps (formerly XenApp)

No score
No answers yet
No answers on this topic

GoToMeeting

GoToMeeting 7.7
Based on 34 answers
ITI has not found an alternative software that can compete with the offerings of GTM. Our diverse needs (webinars, client meetings, internal training) cannot be met by any competitors at this time for our current cost. GTM is simple to use and has allowed ITI to really set ourselves apart from our competition.
Zack Parnell | TrustRadius Reviewer

Usability

Citrix Virtual Apps (formerly XenApp)

Citrix Virtual Apps (formerly XenApp) 8.0
Based on 1 answer
Functions well in a Department of Defense environment, particularly when paired with a physical NetScaler that is FIPS compliant
Anonymous | TrustRadius Reviewer

GoToMeeting

GoToMeeting 8.7
Based on 28 answers
The simplicity of GoToMeetings desktop, mobile, and web-based applications make it a very robust and user-friendly meeting solution. At times, it may be more complex than needed, but it is nice to have so many features that can be used if needed. Once installed, it is very easy to use and navigate.
Rusty Angell | TrustRadius Reviewer

Support Rating

Citrix Virtual Apps (formerly XenApp)

No score
No answers yet
No answers on this topic

GoToMeeting

GoToMeeting 8.4
Based on 101 answers
We have actually had fairly limited experience with customer support, which is a good thing since we have not really required it. The product is very stable and it is quite rare for significant challenges to arise. Also, the general ease of navigation of the product and the integration into calendars really eliminates the need for deep customer service
Anonymous | TrustRadius Reviewer

Implementation Rating

Citrix Virtual Apps (formerly XenApp)

Citrix Virtual Apps (formerly XenApp) 7.0
Based on 1 answer
Issues with overlapping settings caused troubleshooting to be a problem during the early stages of deployment.
Anonymous | TrustRadius Reviewer

GoToMeeting

GoToMeeting 10.0
Based on 3 answers
It just works, get into the software and start using.
Brian Sossamon | TrustRadius Reviewer

Alternatives Considered

Citrix Virtual Apps (formerly XenApp)

Other products were more cost effective, offered a better support contract, had less dependencies on third party programs, were much simpler to configure, had better documentation, and didn't require as much hardware.We chose Citrix over the alternatives, because one of our customers required the use of Citrix for the connection of Third Party vendors.
Anonymous | TrustRadius Reviewer

GoToMeeting

I prefer to use Zoom, as it seems to be more widely adopted by my industry. Matching up technologies is one of the first hurdles when trying to sell in a virtual environment. Also, Zoom seems to have more application integrations that can be added to its suite. We use an industry app for virtual conferences and trade shows that will only work on the Zoom platform.
Anonymous | TrustRadius Reviewer

Return on Investment

Citrix Virtual Apps (formerly XenApp)

  • Allowing staff to complete time sensitive work. i.e. Accounting processing payroll, billing. Staff meeting deadlines for client production products.
  • Time installing and configuring software occurrences is externally cut down. Such as personal profile configuration of toolbar's, files, shortcuts, etc.
  • Software licenses reduced.
Daniel J. Lewis | TrustRadius Reviewer

GoToMeeting

  • We have a had very little client churn and a big reason why is our ability to react quickly to client issues on demand.
  • Account management has been able to deliver on goals and expectations by having a reliable platform for training and troubleshooting functions
  • We've been able to outsource certain functions and communicate with contractors across the globe easily
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Citrix Virtual Apps (formerly XenApp)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Citrix Virtual Apps (formerly XenApp) Editions & Modules

Additional Pricing Details

GoToMeeting

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

GoToMeeting Editions & Modules

Edition
Professional$10.201
Business$13.602
EnterpriseCustom Pricing3
  1. Per Organizer / Per Month for 150 Participants [billed annually]
  2. Per Organizer / Per Month for 250 Participants [billed annually]
  3. 3,000 Participants
Additional Pricing Details
Pricing available by monthly or annual subscription, with discounts for annual commitments.

Rating Summary

Likelihood to Recommend

Citrix Virtual Apps (formerly XenApp)
2.4
GoToMeeting
8.2

Likelihood to Renew

Citrix Virtual Apps (formerly XenApp)
GoToMeeting
7.7

Usability

Citrix Virtual Apps (formerly XenApp)
8.0
GoToMeeting
8.7

Support Rating

Citrix Virtual Apps (formerly XenApp)
GoToMeeting
8.4

Online Training

Citrix Virtual Apps (formerly XenApp)
GoToMeeting
7.3

Implementation Rating

Citrix Virtual Apps (formerly XenApp)
7.0
GoToMeeting
10.0

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