What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
105 Ratings
74 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100

GoToMyPC

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
105 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.1 out of 100

Feature Set Ratings

    Application Virtualization

    8.9

    Citrix Virtual Apps

    89%

    GoToMyPC

    Feature Set Not Supported
    N/A
    Citrix Virtual Apps ranks higher in 5/5 features

    Application support

    9.0
    90%
    20 Ratings
    N/A
    0 Ratings

    Device support

    8.8
    88%
    20 Ratings
    N/A
    0 Ratings

    Ease of deployment

    9.0
    90%
    19 Ratings
    N/A
    0 Ratings

    Application packaging

    8.5
    85%
    15 Ratings
    N/A
    0 Ratings

    Security

    9.3
    93%
    20 Ratings
    N/A
    0 Ratings

    Remote Administration

    Citrix Virtual Apps

    Feature Set Not Supported
    N/A
    9.0

    GoToMyPC

    90%
    GoToMyPC ranks higher in 14/14 features

    Screen sharing

    N/A
    0 Ratings
    9.6
    96%
    44 Ratings

    File transfer

    N/A
    0 Ratings
    9.6
    96%
    54 Ratings

    Instant message

    N/A
    0 Ratings
    10.0
    100%
    15 Ratings

    Secure remote access with Smart Card authentication

    N/A
    0 Ratings
    7.4
    74%
    10 Ratings

    Access to sleeping/powered-off computers

    N/A
    0 Ratings
    8.4
    84%
    35 Ratings

    Over-the-Internet remote session

    N/A
    0 Ratings
    9.8
    98%
    56 Ratings

    Initiate remote control from mobile

    N/A
    0 Ratings
    7.7
    77%
    34 Ratings

    Remote management of servers & workstations

    N/A
    0 Ratings
    9.1
    91%
    35 Ratings

    Remote Active Directory® management

    N/A
    0 Ratings
    10.0
    100%
    17 Ratings

    Centralized management dashboard

    N/A
    0 Ratings
    9.5
    95%
    20 Ratings

    Session record

    N/A
    0 Ratings
    9.5
    95%
    19 Ratings

    Annotations

    N/A
    0 Ratings
    6.8
    68%
    6 Ratings

    Monitoring and Alerts

    N/A
    0 Ratings
    9.4
    94%
    13 Ratings

    Multi-platform remote control

    N/A
    0 Ratings
    8.9
    89%
    20 Ratings

    Attribute Ratings

    • GoToMyPC is rated higher in 3 areas: Likelihood to Recommend, Usability, Implementation Rating

    Likelihood to Recommend

    8.6

    Citrix Virtual Apps

    86%
    20 Ratings
    9.6

    GoToMyPC

    96%
    68 Ratings

    Likelihood to Renew

    Citrix Virtual Apps

    N/A
    0 Ratings
    9.1

    GoToMyPC

    91%
    4 Ratings

    Usability

    8.0

    Citrix Virtual Apps

    80%
    1 Rating
    8.7

    GoToMyPC

    87%
    9 Ratings

    Support Rating

    Citrix Virtual Apps

    N/A
    0 Ratings
    8.1

    GoToMyPC

    81%
    13 Ratings

    Implementation Rating

    7.0

    Citrix Virtual Apps

    70%
    2 Ratings
    9.1

    GoToMyPC

    91%
    1 Rating

    Likelihood to Recommend

    Citrix

    Citrix Virtual Apps is well suited for environments that require remote access with 25 or more users. It is not appropriate for small sites with 10 or fewer users due to the cost of ownership. Citrix Virtual Apps pricing plus Windows RDS licensing as well is required. Smaller organizations may not find the cost-benefit due to overall costs and/or the cost of managing the environment.
    Read full review

    GoTo (formerly LogMeIn)

    GoToMyPC is a fantastic program that allows me to go on the road with the confidence that I can still get all of my work done. I am able to access Quickbooks to manage our accounts as well as access all of my drives and folders so I can complete paperwork and handle issues that may come up when I am away. In warmer weather, it also allows me to work from my back porch instead of sitting in my office.
    Read full review

    Pros

    Citrix

    • Excellent for remote satellite users with low bandwidth and high latency connection.
    • Keeps data and applications secure in the data center as users are only getting "screenshots" of the application and mouse/keyboard inputs.
    • Platform agnostic allowing users to access from Apple OSX, iOS, Android devices, Windows, and Linux.
    • Allows increase user density when applications are installed on centralized servers as opposed to on user desktops and laptops.
    Read full review

    GoTo (formerly LogMeIn)

    • Easy to connect. Desktop shortcut connects me right away.
    • Connections are very fast. No lag hardly at all. Once in a while, it will hang for a couple of seconds but then come right back.
    • Easy to download and set up.
    • Has provided a solution so I can better serve our customers' requirements.
    Read full review

    Cons

    Citrix

    • Although I recommend Xenapp in all serious VDI/remote application situations, it is expensive and will add a lot of money to any projects budget. Some places will have a hard time justifying using it vs. the built in (free) Microsoft product and this makes the cost an area they could improve on.
    • Previous versions of Xenapp were more admin friendly than the current iteration. One example would be the ability to assign values to each server in your farm such that if you had a server that you wanted less users on it was an easy task. Xenapp now divides the users evenly with little way of doing granular load balancing.
    • Another crucial missing feature of Xenapp is the ability to move users from one server to another without making them log back in. For example, if you have a server that you know is having an issue it would be helpful if we could move users off onto a healthy server without making them logoff/kicking them off.
    Read full review

    GoTo (formerly LogMeIn)

    • Transfer or copy files from the computer drive (c drive) to your active desktop file folders.
    • The ability to set your own "Time Out" too often I have to log back in if switching between computer screens.
    • Easier way to print documents to printers not connected to the computer being accessed.
    Read full review

    Pricing Details

    Citrix Virtual Apps

    Starting Price

    Editions & Modules

    Citrix Virtual Apps editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      GoToMyPC

      Starting Price

      Editions & Modules

      GoToMyPC editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Likelihood to Renew

        Citrix

        No answers on this topic

        GoTo (formerly LogMeIn)

        I have been using GotomyPC for 20 years and it's gotten better with time. It's the best remote app that I've tried. The others were harder to use and not as functional. It allows us to work from anywhere just as if we were in the office. Even being able to print to my remote location is a wonderful way of doing work. I don't have to drag it to my remote device, It will just print without any hassle
        Read full review

        Usability

        Citrix

        Functions well in a Department of Defense environment, particularly when paired with a physical NetScaler that is FIPS compliant
        Read full review

        GoTo (formerly LogMeIn)

        Really easy to use-even if you forget your password frequently like me. The reset password feature is not cumbersome and does not require phoning Customer Service. Just a few clicks and a bit of creativity to come up with a new password. I like this "easy button" approach. Definitely recommend.
        Read full review

        Support Rating

        Citrix

        No answers on this topic

        GoTo (formerly LogMeIn)

        I have never had to contact support. The product is so easy to use I have not needed help (yet). But if I had to contact them, I am sure they would be just as great to work with as the product itself is.
        Read full review

        Implementation Rating

        Citrix

        Issues with overlapping settings caused troubleshooting to be a problem during the early stages of deployment.
        Read full review

        GoTo (formerly LogMeIn)

        Same as for every thing else computer related, read the instructions, take your time and do not rush it.
        Read full review

        Alternatives Considered

        Citrix

        We tried Microsoft's RemoteApp before settling on Citirx's XenApp. RemoteApp is not scalable for large implementations, management can not be guaranteed, and multiple server management is not available. RemoteApp is best suited for smaller environments that do not require complex publishing. Citrix XenApp provides customers with improved maintenance and manageability, improved end-user experience for application delivery, and increased performance for users.
        Read full review

        GoTo (formerly LogMeIn)

        I recently started having problems with Splashtop - slow response/freezes/drops, and after troubleshooting everything
        internet and hardware related, decided to check out GoToMyPC as one step
        in troubleshooting. GoToMyPC has better response
        time and has been more reliable. So far I am pleased with the switch with just a couple of minor matters mentioned earlier in review.
        Read full review

        Return on Investment

        Citrix

        • Citrix Virtual Apps reduce your cost significantly. Operating on the cloud helps you cut costs on not only network infrastructure but also on the human resources required to maintain it.
        • I can see no negative impact however in case the Citrix Virtual Apps are facing any network issues or downtime then it becomes a bit of an issue as you are dependent on the same for your network connectivity and applications access. However, you can raise a ticket and their support is great and helps you fix the issues ASAP.
        Read full review

        GoTo (formerly LogMeIn)

        • It has allowed me to access my office while away from the office and save me time and money by not stopping what I was doing and returning to the office or calling someone to stop what they were doing and solve my problem.
        Read full review

        Add comparison