What users are saying about
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52 Ratings
59 Ratings
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Score 7.7 out of 100

GoToMyPC

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52 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100

Likelihood to Recommend

Citrix Virtual Apps (formerly XenApp)

Large enterprises with hundreds or thousands of users across many geographical locations are ideal candidate for Citrix XenApp. For medium enterprises, Citrix also offers XenApp in the cloud which is a hybrid cloud model where management servers are in the cloud and the company can host the worker servers locally or in preferred data center setup. Xenapp is also ideal for applications that requires frequent update to users and to ensure all users have access to the same version of the application from anywhere, any device, and any type of network connection.
Keith Kyaw, MBA, ITIL, CCA | TrustRadius Reviewer

GoToMyPC

I can access all my music and information whereever I am. If I'm practicing for a concert and find that a piece of music is not working well, I can access my "host" computer, print another piece of music that will work better. I have everything I need with only a little typing.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Application Virtualization

Citrix Virtual Apps (formerly XenApp)
6.3
GoToMyPC
Application support
Citrix Virtual Apps (formerly XenApp)
5.6
GoToMyPC
Device support
Citrix Virtual Apps (formerly XenApp)
9.6
GoToMyPC
Ease of deployment
Citrix Virtual Apps (formerly XenApp)
2.4
GoToMyPC
Application packaging
Citrix Virtual Apps (formerly XenApp)
8.0
GoToMyPC
Security
Citrix Virtual Apps (formerly XenApp)
5.6
GoToMyPC

Remote Administration

Citrix Virtual Apps (formerly XenApp)
GoToMyPC
7.3
Screen sharing
Citrix Virtual Apps (formerly XenApp)
GoToMyPC
8.2
File transfer
Citrix Virtual Apps (formerly XenApp)
GoToMyPC
7.7
Instant message
Citrix Virtual Apps (formerly XenApp)
GoToMyPC
7.0
Secure remote access with Smart Card authentication
Citrix Virtual Apps (formerly XenApp)
GoToMyPC
8.8
Access to sleeping/powered-off computers
Citrix Virtual Apps (formerly XenApp)
GoToMyPC
6.7
Over-the-Internet remote session
Citrix Virtual Apps (formerly XenApp)
GoToMyPC
9.0
Initiate remote control from mobile
Citrix Virtual Apps (formerly XenApp)
GoToMyPC
5.2
Remote management of servers & workstations
Citrix Virtual Apps (formerly XenApp)
GoToMyPC
9.7
Remote Active Directory® management
Citrix Virtual Apps (formerly XenApp)
GoToMyPC
10.0
Centralized management dashboard
Citrix Virtual Apps (formerly XenApp)
GoToMyPC
6.3
Session record
Citrix Virtual Apps (formerly XenApp)
GoToMyPC
6.5
Annotations
Citrix Virtual Apps (formerly XenApp)
GoToMyPC
9.0
Monitoring and Alerts
Citrix Virtual Apps (formerly XenApp)
GoToMyPC
1.2
Multi-platform remote control
Citrix Virtual Apps (formerly XenApp)
GoToMyPC
7.0

Pros

Citrix Virtual Apps (formerly XenApp)

  • Xenapp uses a proprietary system (IMA/FMA) to more quickly deliver the screen shots, mouse clicks, etc...being done on the servers back to the users screen. This system is faster than any other app delivery programs protocols and for most users the apps are fairly seamless and run as if they were local as to speed.
  • Xenapp does require some training but overall is not overly technical in nature which helps in quickly ramping up into managing and configuring it.
  • XenApp's one main goal is to publish applications to user desktops. It does that better than any other solution on the market. There are alternate ways of doing this including simply using Microsoft's built in App delivery product but you will encounter more issues and a less than happy user experience if you try to pay less and skip adding XenApp into the mix.
Anonymous | TrustRadius Reviewer

GoToMyPC

  • Super easy to log in and access everything I would be able to see if I were sitting at my desk at work.
  • Software that lives on our work server would not be accessible to me from home without this software.
  • Very user friendly.
Anonymous | TrustRadius Reviewer

Cons

Citrix Virtual Apps (formerly XenApp)

  • Cost - Licensing costs are not cheap.
  • Local printing is not installed by default. It took some time getting printing set up for each individual user.
  • Application compatibility is an issue when Citrix XenApp is updated, we were forced into purchasing not only an update, but also new office software.
Eric Mueller, CSM, PMP | TrustRadius Reviewer

GoToMyPC

  • Sometimes the consistency in the connection might lag and create some errors.
  • Some issues might be beyond our knowledge, therefore a technician or expert might be needed (rare case)
  • If connecting from home, it will take a lot of your data and might slow other devices connections
Horacio Carcamo | TrustRadius Reviewer

Likelihood to Renew

Citrix Virtual Apps (formerly XenApp)

No score
No answers yet
No answers on this topic

GoToMyPC

GoToMyPC 9.1
Based on 2 answers
Plain and simple, GoToMyPC offers one of the best remote PC access software in the market. The main reason we choose this software is because it's easy to install and use, and it has a full suite of tools for telecommuting and collaboration.The total access that is controlled from a web browser interface. It incorporates strong security that you can modify.
Horacio Carcamo | TrustRadius Reviewer

Usability

Citrix Virtual Apps (formerly XenApp)

Citrix Virtual Apps (formerly XenApp) 8.0
Based on 1 answer
Functions well in a Department of Defense environment, particularly when paired with a physical NetScaler that is FIPS compliant
Anonymous | TrustRadius Reviewer

GoToMyPC

GoToMyPC 8.6
Based on 6 answers
It is easy to use. No matter where you are located, you can access the actual files that are on your computer. It is truly as though you are working at your desk. There have been times where my assistant is at my desk and I am working remotely and so we can work together on the same document while miles apart.
Anonymous | TrustRadius Reviewer

Support Rating

Citrix Virtual Apps (formerly XenApp)

No score
No answers yet
No answers on this topic

GoToMyPC

GoToMyPC 5.9
Based on 10 answers
I tried just tonight to get information on the use of GoToMyPC while on a Surface in New Zealand with no success. That was disappointing as I would have thought that the automatic "text" would have had information on using GoToMyPC from other countries.
Klaus Snyder | TrustRadius Reviewer

Implementation Rating

Citrix Virtual Apps (formerly XenApp)

Citrix Virtual Apps (formerly XenApp) 7.0
Based on 1 answer
Issues with overlapping settings caused troubleshooting to be a problem during the early stages of deployment.
Anonymous | TrustRadius Reviewer

GoToMyPC

No score
No answers yet
No answers on this topic

Alternatives Considered

Citrix Virtual Apps (formerly XenApp)

Other products were more cost effective, offered a better support contract, had less dependencies on third party programs, were much simpler to configure, had better documentation, and didn't require as much hardware.We chose Citrix over the alternatives, because one of our customers required the use of Citrix for the connection of Third Party vendors.
Anonymous | TrustRadius Reviewer

GoToMyPC

I recently started having problems with Splashtop - slow response/freezes/drops, and after troubleshooting everything
internet and hardware related, decided to check out GoToMyPC as one step
in troubleshooting. GoToMyPC has better response
time and has been more reliable. So far I am pleased with the switch with just a couple of minor matters mentioned earlier in review.
Anonymous | TrustRadius Reviewer

Return on Investment

Citrix Virtual Apps (formerly XenApp)

  • Allowing staff to complete time sensitive work. i.e. Accounting processing payroll, billing. Staff meeting deadlines for client production products.
  • Time installing and configuring software occurrences is externally cut down. Such as personal profile configuration of toolbar's, files, shortcuts, etc.
  • Software licenses reduced.
Daniel J. Lewis | TrustRadius Reviewer

GoToMyPC

  • At about $500 per year per PC it is expensive.
  • While on customer visits, our customers were quite impressed that we were quickly able to access our server and get the answers they needed
  • We were able to get some of our crucial SW developed through programmers abroad because of this connection.
Kumar Utukuri | TrustRadius Reviewer

Pricing Details

Citrix Virtual Apps (formerly XenApp)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

GoToMyPC

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Citrix Virtual Apps (formerly XenApp)
2.4
GoToMyPC
8.7

Likelihood to Renew

Citrix Virtual Apps (formerly XenApp)
GoToMyPC
9.1

Usability

Citrix Virtual Apps (formerly XenApp)
8.0
GoToMyPC
8.6

Support Rating

Citrix Virtual Apps (formerly XenApp)
GoToMyPC
5.9

Implementation Rating

Citrix Virtual Apps (formerly XenApp)
7.0
GoToMyPC

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