Likelihood to Recommend Citrix Virtual Apps & Desktops is best in class for offering a great user experience in VDI, server-based sessions, or published apps. Using additional GPU allows uses like rich video, 3D apps, and great modern uses (MS Teams, Office 365, Zoom, etc.). Citrix products are very well integrated (Citrix Virtual Apps & Desktops used with Citrix ADC is the best way to secure access and monitor everything).
Read full review I think IBM Cloud for VMware Solutions would be a good fit for a medium to a large company looking to outsource their current in-house VMware products. The IBM solution would allow them to outsource their current infrastructure so that the company could then concentrate on their core business, whatever that may be. A smaller company with a smaller VMware footprint would probably not be a good fit here. It's a pretty complex process to get things started, so it might not be worth it for a smaller company.
Read full review Pros Enables remote access anywhere, to any device which eliminates managing the endpoints how traditional VPN would require. Integrates well with modern applications to offer optimized user experiences similar to native applications which increases user acceptance. Extremely flexible in how policies are applied to different use cases to ensure the appropriate security mitigations are in place with minimal effort. Easy to maintain and expand environments to fit business needs. Read full review Adaptable valuing relying upon size and scale. The presentation is first rate. Our on-prem climate was continually experiencing slack and general languor. With IBM running everything, it's much smoother. Start another group as little as one ESXi worker or scale a current bunch. Read full review Cons A single console to manage the environment. The configuration is a bit complicated and we have hired Citrix administrators. But it's a good solution. User profiles need improvement. They could use more stability and more functionality as well as user profile redirection. Read full review Support is horrible and or non-existent Documentation is out of date and incorrect for the most part IBM employees and salespeople are not aware of features or offerings Does not integrate the Zerto, only Veeam and has limited options for data migration Read full review Likelihood to Renew Because it has been a mainstay of our business for many years.
Read full review Usability Getting the environment setup took me three months of off and on work, with 3 complete rebuilds of the environment. Utilizing the WebUI to access the environment had presented so many random issues that we had to require end users to use the Citrix Reciever App. As it was the only stable solution. Aside from that, it hasn't required much admin intervention since the stand-up was completed.
Read full review It is easy to use and setting it up is simple. The only con is that the pricing is a little bit high as well as documentation is a little low; so we had to do some personal learning to be able to fully utilize the product, or hop on the phone with someone.
Read full review Reliability and Availability Xendesktop did a great job with HA of all the components.
Read full review Performance The performance of XenDesktop is the best in the industry because of the fine-tuned protocol and years of updating. Overall, I don't think there is a better performer on the market. The question is if the added complexity of running XenDesktop is really worth the performance gain. While the latest version of XenDesktop is the easiest to deploy so far, it is still more challenging than the competitors.
Read full review Support Rating The support is great when you get an engineer that knows what they are doing but getting that individual sometimes takes a while. Overall, they are professional and polite and competent in their knowledge. Sometimes the cases are open for an extended period of time which becomes very frustrating when dealing with critical issues.
Read full review Overall, just a great experience here. No one in my opinion gets a perfect 10/10 rating (no one is ever perfect), so 9/10 is probably as good as it gets! From initial planning to post implementation support, the IBM Cloud and professional services has been there for my group as much as we have needed them. Great job!
Read full review In-Person Training I was self trained
Read full review Online Training Easy to understand and learn at my own pace
Read full review Implementation Rating Take it slow and read the directions each step of the way. If you are not familiar with Citrix products, use a reseller or other experienced engineer to assist you in the setup of your environment
Read full review IBM professional services helped us plan and implement the project with great success. They guided the project from planning, scoping, pre-implementation, testing, roll-out, then production and post-production support. We were very impressed with their knowledge of VMware and really appreciated their desire to make our project a success. I would highly recommend them!
Read full review Alternatives Considered I never had the chance to test other products like these since whenever I read and searched online during the first phase it was only popping up Citrix Virtual Apps and Desktops.... so we got in touch with the sales department and the rest is history. After the technical consultation, it was more obvious that the implementation would have been very easy and the security layers are very well for my company.
Read full review IBM Cloud for VMware Solutions stacks up against them, we fully agree there are so many features in IBM cloud for VMware Solutions that make it unique and different. The system provides us hypervisor security level and the system even has live backup and storage capacity of data. This system provides us with accuracy that helps us to reduce errors and vulnerability.
Read full review Scalability Easily scalable
Read full review Return on Investment XenApp has allowed us to continue support of legacy applications and all access of those applications to users across the globe with any device. XenApp can also manage software licenses by restricting number of users, number of concurrent sessions, or combination of both to required specification. While initial investment in XenApp can be costly, continuing support and upgrade are very cost effective and product stability is excellent. While there are competing products from Microsoft and VMware, when it comes to remote application access, XenApp is the best of breed. Read full review It has a positive impact on the cost required to maintain our vSphere environment by allowing us to get rid of our vsphere hardware and not worry about maintenance either. There have been very few negatives, but one would definitely be the open-ended cost associated with cloud products in general. Read full review ScreenShots IBM Cloud for VMware Solutions Screenshots