What users are saying about
92 Ratings
74 Ratings
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Score 8.5 out of 100
92 Ratings
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Score 7.7 out of 100

Feature Set Ratings

    Application Virtualization

    8.9

    Citrix Virtual Apps

    89%

    LogMeIn Pro

    Feature Set Not Supported
    N/A
    Citrix Virtual Apps ranks higher in 5/5 features

    Application support

    9.0
    90%
    20 Ratings
    N/A
    0 Ratings

    Device support

    8.8
    88%
    20 Ratings
    N/A
    0 Ratings

    Ease of deployment

    9.0
    90%
    19 Ratings
    N/A
    0 Ratings

    Application packaging

    8.5
    85%
    15 Ratings
    N/A
    0 Ratings

    Security

    9.3
    93%
    20 Ratings
    N/A
    0 Ratings

    Remote Administration

    Citrix Virtual Apps

    Feature Set Not Supported
    N/A
    8.7

    LogMeIn Pro

    87%
    LogMeIn Pro ranks higher in 14/14 features

    Screen sharing

    N/A
    0 Ratings
    10.0
    100%
    8 Ratings

    File transfer

    N/A
    0 Ratings
    8.9
    89%
    7 Ratings

    Instant message

    N/A
    0 Ratings
    8.2
    82%
    7 Ratings

    Secure remote access with Smart Card authentication

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Access to sleeping/powered-off computers

    N/A
    0 Ratings
    4.4
    44%
    7 Ratings

    Over-the-Internet remote session

    N/A
    0 Ratings
    10.0
    100%
    8 Ratings

    Initiate remote control from mobile

    N/A
    0 Ratings
    10.0
    100%
    4 Ratings

    Remote management of servers & workstations

    N/A
    0 Ratings
    9.4
    94%
    7 Ratings

    Remote Active Directory® management

    N/A
    0 Ratings
    10.0
    100%
    4 Ratings

    Centralized management dashboard

    N/A
    0 Ratings
    10.0
    100%
    5 Ratings

    Session record

    N/A
    0 Ratings
    10.0
    100%
    6 Ratings

    Annotations

    N/A
    0 Ratings
    5.0
    50%
    3 Ratings

    Monitoring and Alerts

    N/A
    0 Ratings
    7.7
    77%
    5 Ratings

    Multi-platform remote control

    N/A
    0 Ratings
    7.6
    76%
    5 Ratings

    Attribute Ratings

    • LogMeIn Pro is rated higher in 3 areas: Likelihood to Recommend, Usability, Implementation Rating

    Likelihood to Recommend

    8.6

    Citrix Virtual Apps

    86%
    20 Ratings
    9.7

    LogMeIn Pro

    97%
    8 Ratings

    Likelihood to Renew

    Citrix Virtual Apps

    N/A
    0 Ratings
    10.0

    LogMeIn Pro

    100%
    1 Rating

    Usability

    8.0

    Citrix Virtual Apps

    80%
    1 Rating
    10.0

    LogMeIn Pro

    100%
    1 Rating

    Availability

    Citrix Virtual Apps

    N/A
    0 Ratings
    10.0

    LogMeIn Pro

    100%
    2 Ratings

    Performance

    Citrix Virtual Apps

    N/A
    0 Ratings
    9.0

    LogMeIn Pro

    90%
    2 Ratings

    Support Rating

    Citrix Virtual Apps

    N/A
    0 Ratings
    10.0

    LogMeIn Pro

    100%
    6 Ratings

    Implementation Rating

    7.0

    Citrix Virtual Apps

    70%
    2 Ratings
    10.0

    LogMeIn Pro

    100%
    2 Ratings

    Configurability

    Citrix Virtual Apps

    N/A
    0 Ratings
    8.0

    LogMeIn Pro

    80%
    1 Rating

    Product Scalability

    Citrix Virtual Apps

    N/A
    0 Ratings
    5.0

    LogMeIn Pro

    50%
    1 Rating

    Likelihood to Recommend

    Citrix

    Citrix Virtual Apps is well suited for environments that require remote access with 25 or more users. It is not appropriate for small sites with 10 or fewer users due to the cost of ownership. Citrix Virtual Apps pricing plus Windows RDS licensing as well is required. Smaller organizations may not find the cost-benefit due to overall costs and/or the cost of managing the environment.
    Read full review

    LogMeIn, Inc.

    Perfect for working remotely. It allows you to flip between user's computers.
    If I copy from the host computer it can be pasted to a user's computer, but not vice versa, that would be useful.
    Read full review

    Pros

    Citrix

    • Excellent for remote satellite users with low bandwidth and high latency connection.
    • Keeps data and applications secure in the data center as users are only getting "screenshots" of the application and mouse/keyboard inputs.
    • Platform agnostic allowing users to access from Apple OSX, iOS, Android devices, Windows, and Linux.
    • Allows increase user density when applications are installed on centralized servers as opposed to on user desktops and laptops.
    Read full review

    LogMeIn, Inc.

    • Ease of connection. You can use their web login and connection through there. You can also install the client app and connect via it. Easy and fast.
    • Remote Control is fantastic. It scales the screens great. There is no lag in the screen refreshes.
    • Remote printing is good. You can be working on your PC at the office via LogMeIn and print to your local PC at your current location with ease.
    Read full review

    Cons

    Citrix

    • Although I recommend Xenapp in all serious VDI/remote application situations, it is expensive and will add a lot of money to any projects budget. Some places will have a hard time justifying using it vs. the built in (free) Microsoft product and this makes the cost an area they could improve on.
    • Previous versions of Xenapp were more admin friendly than the current iteration. One example would be the ability to assign values to each server in your farm such that if you had a server that you wanted less users on it was an easy task. Xenapp now divides the users evenly with little way of doing granular load balancing.
    • Another crucial missing feature of Xenapp is the ability to move users from one server to another without making them log back in. For example, if you have a server that you know is having an issue it would be helpful if we could move users off onto a healthy server without making them logoff/kicking them off.
    Read full review

    LogMeIn, Inc.

    • Pricing is very high, and is one of the reasons it got demoted at our organization.
    • Not having file transfer on the main remote screen, but having to switch back is awkward.
    Read full review

    Pricing Details

    Citrix Virtual Apps

    Starting Price

    Editions & Modules

    Citrix Virtual Apps editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      LogMeIn Pro

      Starting Price

      $30 per month

      Editions & Modules

      LogMeIn Pro editions and modules pricing
      EditionModules
      Individuals$30.001
      Power Users$70.002
      Small Businesses$129.003

      Footnotes

      1. per month
      2. per month
      3. per month

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      All plans are billed annually.

      Likelihood to Renew

      Citrix

      No answers on this topic

      LogMeIn, Inc.

      It works great
      Read full review

      Usability

      Citrix

      Functions well in a Department of Defense environment, particularly when paired with a physical NetScaler that is FIPS compliant
      Read full review

      LogMeIn, Inc.

      Very easy and intuitiive
      Read full review

      Reliability and Availability

      Citrix

      No answers on this topic

      LogMeIn, Inc.

      Always there as long as there is an internet connection
      Read full review

      Performance

      Citrix

      No answers on this topic

      LogMeIn, Inc.

      It loads quickly,
      Read full review

      Support Rating

      Citrix

      No answers on this topic

      LogMeIn, Inc.

      My calls and e-mails to tech support have been few and far between, but those rare interactions were always pleasant and handled professionally. Most support can be accessed electronically, but when the need arises to actually speak to a human being, LogMeIn's customer service reps are clearly well-trained and knowledgeable. Another plus: there isn't the language barrier that I've experienced with other technology companies' support centers.
      Read full review

      Implementation Rating

      Citrix

      Issues with overlapping settings caused troubleshooting to be a problem during the early stages of deployment.
      Read full review

      LogMeIn, Inc.

      Be aware if you have dual monitors on the host, you can only view one at a time on remote, but it is easy to toggle back and forth
      Read full review

      Alternatives Considered

      Citrix

      We tried Microsoft's RemoteApp before settling on Citirx's XenApp. RemoteApp is not scalable for large implementations, management can not be guaranteed, and multiple server management is not available. RemoteApp is best suited for smaller environments that do not require complex publishing. Citrix XenApp provides customers with improved maintenance and manageability, improved end-user experience for application delivery, and increased performance for users.
      Read full review

      LogMeIn, Inc.

      ConnectWise is a much easier program to use. The end-user either types in a code or you send an email with a link to the session. A small applet is installed on their computer so you can connect. And this applet is removed when the session is over. Constant remote access capabilities are about the same since both programs allow you to install a program that runs as a service on the client system. This gives you access to that system at any time.
      Read full review

      Scalability

      Citrix

      No answers on this topic

      LogMeIn, Inc.

      The view is a little blurry. The resolution could be better
      Read full review

      Return on Investment

      Citrix

      • Citrix Virtual Apps reduce your cost significantly. Operating on the cloud helps you cut costs on not only network infrastructure but also on the human resources required to maintain it.
      • I can see no negative impact however in case the Citrix Virtual Apps are facing any network issues or downtime then it becomes a bit of an issue as you are dependent on the same for your network connectivity and applications access. However, you can raise a ticket and their support is great and helps you fix the issues ASAP.
      Read full review

      LogMeIn, Inc.

      • Affordable financial investment for a huge return: remote user access. Much more financially accessible for a smaller company, in comparison to more traditional VPN services.
      Read full review

      Add comparison