59 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.7 out of 100
63 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100

Likelihood to Recommend

Citrix Virtual Apps (formerly XenApp)

Large enterprises with hundreds or thousands of users across many geographical locations are ideal candidate for Citrix XenApp. For medium enterprises, Citrix also offers XenApp in the cloud which is a hybrid cloud model where management servers are in the cloud and the company can host the worker servers locally or in preferred data center setup. Xenapp is also ideal for applications that requires frequent update to users and to ensure all users have access to the same version of the application from anywhere, any device, and any type of network connection.
Keith Kyaw, MBA, ITIL, CCA | TrustRadius Reviewer

LogMeIn Pro

Perfect for working remotely. It allows you to flip between user's computers.
If I copy from the host computer it can be pasted to a user's computer, but not vice versa, that would be useful.
Riva Schwartz | TrustRadius Reviewer

Feature Rating Comparison

Application Virtualization

Citrix Virtual Apps (formerly XenApp)
6.3
LogMeIn Pro
Application support
Citrix Virtual Apps (formerly XenApp)
5.6
LogMeIn Pro
Device support
Citrix Virtual Apps (formerly XenApp)
9.6
LogMeIn Pro
Ease of deployment
Citrix Virtual Apps (formerly XenApp)
2.4
LogMeIn Pro
Application packaging
Citrix Virtual Apps (formerly XenApp)
8.0
LogMeIn Pro
Security
Citrix Virtual Apps (formerly XenApp)
5.6
LogMeIn Pro

Remote Administration

Citrix Virtual Apps (formerly XenApp)
LogMeIn Pro
8.6
Screen sharing
Citrix Virtual Apps (formerly XenApp)
LogMeIn Pro
10.0
File transfer
Citrix Virtual Apps (formerly XenApp)
LogMeIn Pro
8.7
Instant message
Citrix Virtual Apps (formerly XenApp)
LogMeIn Pro
8.1
Secure remote access with Smart Card authentication
Citrix Virtual Apps (formerly XenApp)
LogMeIn Pro
10.0
Access to sleeping/powered-off computers
Citrix Virtual Apps (formerly XenApp)
LogMeIn Pro
4.7
Over-the-Internet remote session
Citrix Virtual Apps (formerly XenApp)
LogMeIn Pro
10.0
Initiate remote control from mobile
Citrix Virtual Apps (formerly XenApp)
LogMeIn Pro
9.9
Remote management of servers & workstations
Citrix Virtual Apps (formerly XenApp)
LogMeIn Pro
9.3
Remote Active Directory® management
Citrix Virtual Apps (formerly XenApp)
LogMeIn Pro
10.0
Centralized management dashboard
Citrix Virtual Apps (formerly XenApp)
LogMeIn Pro
10.0
Session record
Citrix Virtual Apps (formerly XenApp)
LogMeIn Pro
9.9
Annotations
Citrix Virtual Apps (formerly XenApp)
LogMeIn Pro
5.0
Monitoring and Alerts
Citrix Virtual Apps (formerly XenApp)
LogMeIn Pro
7.6
Multi-platform remote control
Citrix Virtual Apps (formerly XenApp)
LogMeIn Pro
7.5

Pros

Citrix Virtual Apps (formerly XenApp)

  • Xenapp uses a proprietary system (IMA/FMA) to more quickly deliver the screen shots, mouse clicks, etc...being done on the servers back to the users screen. This system is faster than any other app delivery programs protocols and for most users the apps are fairly seamless and run as if they were local as to speed.
  • Xenapp does require some training but overall is not overly technical in nature which helps in quickly ramping up into managing and configuring it.
  • XenApp's one main goal is to publish applications to user desktops. It does that better than any other solution on the market. There are alternate ways of doing this including simply using Microsoft's built in App delivery product but you will encounter more issues and a less than happy user experience if you try to pay less and skip adding XenApp into the mix.
Anonymous | TrustRadius Reviewer

LogMeIn Pro

  • Ease of connection. You can use their web login and connection through there. You can also install the client app and connect via it. Easy and fast.
  • Remote Control is fantastic. It scales the screens great. There is no lag in the screen refreshes.
  • Remote printing is good. You can be working on your PC at the office via LogMeIn and print to your local PC at your current location with ease.
Tresha Ivey | TrustRadius Reviewer

Cons

Citrix Virtual Apps (formerly XenApp)

  • Cost - Licensing costs are not cheap.
  • Local printing is not installed by default. It took some time getting printing set up for each individual user.
  • Application compatibility is an issue when Citrix XenApp is updated, we were forced into purchasing not only an update, but also new office software.
Eric Mueller, CSM, PMP | TrustRadius Reviewer

LogMeIn Pro

  • Pricing is very high, and is one of the reasons it got demoted at our organization.
  • Not having file transfer on the main remote screen, but having to switch back is awkward.
Hunter Bonner | TrustRadius Reviewer

Likelihood to Renew

Citrix Virtual Apps (formerly XenApp)

No score
No answers yet
No answers on this topic

LogMeIn Pro

LogMeIn Pro 10.0
Based on 1 answer
It works great
Riva Schwartz | TrustRadius Reviewer

Usability

Citrix Virtual Apps (formerly XenApp)

Citrix Virtual Apps (formerly XenApp) 8.0
Based on 1 answer
Functions well in a Department of Defense environment, particularly when paired with a physical NetScaler that is FIPS compliant
Anonymous | TrustRadius Reviewer

LogMeIn Pro

LogMeIn Pro 10.0
Based on 1 answer
Very easy and intuitiive
Riva Schwartz | TrustRadius Reviewer

Reliability and Availability

Citrix Virtual Apps (formerly XenApp)

No score
No answers yet
No answers on this topic

LogMeIn Pro

LogMeIn Pro 10.0
Based on 2 answers
Always there as long as there is an internet connection
Riva Schwartz | TrustRadius Reviewer

Performance

Citrix Virtual Apps (formerly XenApp)

No score
No answers yet
No answers on this topic

LogMeIn Pro

LogMeIn Pro 9.0
Based on 2 answers
It loads quickly,
Riva Schwartz | TrustRadius Reviewer

Support Rating

Citrix Virtual Apps (formerly XenApp)

No score
No answers yet
No answers on this topic

LogMeIn Pro

LogMeIn Pro 10.0
Based on 6 answers
My calls and e-mails to tech support have been few and far between, but those rare interactions were always pleasant and handled professionally. Most support can be accessed electronically, but when the need arises to actually speak to a human being, LogMeIn's customer service reps are clearly well-trained and knowledgeable. Another plus: there isn't the language barrier that I've experienced with other technology companies' support centers.
Anonymous | TrustRadius Reviewer

Implementation Rating

Citrix Virtual Apps (formerly XenApp)

Citrix Virtual Apps (formerly XenApp) 7.0
Based on 1 answer
Issues with overlapping settings caused troubleshooting to be a problem during the early stages of deployment.
Anonymous | TrustRadius Reviewer

LogMeIn Pro

LogMeIn Pro 10.0
Based on 2 answers
Be aware if you have dual monitors on the host, you can only view one at a time on remote, but it is easy to toggle back and forth
Riva Schwartz | TrustRadius Reviewer

Alternatives Considered

Citrix Virtual Apps (formerly XenApp)

Other products were more cost effective, offered a better support contract, had less dependencies on third party programs, were much simpler to configure, had better documentation, and didn't require as much hardware.We chose Citrix over the alternatives, because one of our customers required the use of Citrix for the connection of Third Party vendors.
Anonymous | TrustRadius Reviewer

LogMeIn Pro

ConnectWise is a much easier program to use. The end-user either types in a code or you send an email with a link to the session. A small applet is installed on their computer so you can connect. And this applet is removed when the session is over. Constant remote access capabilities are about the same since both programs allow you to install a program that runs as a service on the client system. This gives you access to that system at any time.
Rob Battaglia | TrustRadius Reviewer

Scalability

Citrix Virtual Apps (formerly XenApp)

No score
No answers yet
No answers on this topic

LogMeIn Pro

LogMeIn Pro 5.0
Based on 1 answer
The view is a little blurry. The resolution could be better
Riva Schwartz | TrustRadius Reviewer

Return on Investment

Citrix Virtual Apps (formerly XenApp)

  • Allowing staff to complete time sensitive work. i.e. Accounting processing payroll, billing. Staff meeting deadlines for client production products.
  • Time installing and configuring software occurrences is externally cut down. Such as personal profile configuration of toolbar's, files, shortcuts, etc.
  • Software licenses reduced.
Daniel J. Lewis | TrustRadius Reviewer

LogMeIn Pro

  • Affordable financial investment for a huge return: remote user access. Much more financially accessible for a smaller company, in comparison to more traditional VPN services.
Danielle Vink | TrustRadius Reviewer

Pricing Details

Citrix Virtual Apps (formerly XenApp)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Citrix Virtual Apps (formerly XenApp) Editions & Modules

Additional Pricing Details

LogMeIn Pro

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

LogMeIn Pro Editions & Modules

Edition
Individuals$30.001
Power Users$70.001
Small Businesses$129.001
  1. per month
Additional Pricing Details
All plans are billed annually.

Rating Summary

Likelihood to Recommend

Citrix Virtual Apps (formerly XenApp)
2.4
LogMeIn Pro
9.7

Likelihood to Renew

Citrix Virtual Apps (formerly XenApp)
LogMeIn Pro
10.0

Usability

Citrix Virtual Apps (formerly XenApp)
8.0
LogMeIn Pro
10.0

Reliability and Availability

Citrix Virtual Apps (formerly XenApp)
LogMeIn Pro
10.0

Performance

Citrix Virtual Apps (formerly XenApp)
LogMeIn Pro
9.0

Support Rating

Citrix Virtual Apps (formerly XenApp)
LogMeIn Pro
10.0

Implementation Rating

Citrix Virtual Apps (formerly XenApp)
7.0
LogMeIn Pro
10.0

Scalability

Citrix Virtual Apps (formerly XenApp)
LogMeIn Pro
5.0

Add comparison