Likelihood to Recommend Citrix Virtual Apps & Desktops is best in class for offering a great user experience in VDI, server-based sessions, or published apps. Using additional GPU allows uses like rich video, 3D apps, and great modern uses (MS Teams, Office 365, Zoom, etc.). Citrix products are very well integrated (Citrix Virtual Apps & Desktops used with Citrix ADC is the best way to secure access and monitor everything).
Read full review It does exactly what it needs to. The only times I've had serious issues with rolling out to a vendor is when they have a "contractual agreement" to only use their solution. Almost every vendor that I've worked with and shown this product to has been skeptical for the first 5 minutes and fully converted to liking the ease of use of the product by 10 minutes
Read full review Pros Enables remote access anywhere, to any device which eliminates managing the endpoints how traditional VPN would require. Integrates well with modern applications to offer optimized user experiences similar to native applications which increases user acceptance. Extremely flexible in how policies are applied to different use cases to ensure the appropriate security mitigations are in place with minimal effort. Easy to maintain and expand environments to fit business needs. Read full review Easy to setup on a client PC or server for access Organizes client connections by gatekeeper so it is easy to find what you need File transfer option is great for uploading files to client servers Read full review Cons A single console to manage the environment. The configuration is a bit complicated and we have hired Citrix administrators. But it's a good solution. User profiles need improvement. They could use more stability and more functionality as well as user profile redirection. Read full review Java based. Always an issue. I know they are working on this and it will be Javaless if we need it. I know that Java can cause issues across the board and I understand the need of it, but it does not make it any better when there are Java issues. Stronger integration with the Active Directory. Currently its only read-only, which is good and bad. I would love to see an App. I know they are working on this as well. Read full review Likelihood to Renew Because it has been a mainstay of our business for many years.
Read full review We are happy using securelink to access our client environments
Read full review Usability Getting the environment setup took me three months of off and on work, with 3 complete rebuilds of the environment. Utilizing the WebUI to access the environment had presented so many random issues that we had to require end users to use the Citrix Reciever App. As it was the only stable solution. Aside from that, it hasn't required much admin intervention since the stand-up was completed.
Read full review Reliability and Availability Xendesktop did a great job with HA of all the components.
Read full review Performance The performance of XenDesktop is the best in the industry because of the fine-tuned protocol and years of updating. Overall, I don't think there is a better performer on the market. The question is if the added complexity of running XenDesktop is really worth the performance gain. While the latest version of XenDesktop is the easiest to deploy so far, it is still more challenging than the competitors.
Read full review Support Rating The support is great when you get an engineer that knows what they are doing but getting that individual sometimes takes a while. Overall, they are professional and polite and competent in their knowledge. Sometimes the cases are open for an extended period of time which becomes very frustrating when dealing with critical issues.
Read full review The employees at Securelink have always been responsive and seem to be invested in the success of my company. They truly understand what their product means to us so if there is a problem, they are always willing to help. In the rare event that something is found on their end, they will be proactive and reach out to someone to help and get something on calendar for a fix
Read full review In-Person Training I was self trained
Read full review Online Training Easy to understand and learn at my own pace
Read full review Implementation Rating Take it slow and read the directions each step of the way. If you are not familiar with Citrix products, use a reseller or other experienced engineer to assist you in the setup of your environment
Read full review Alternatives Considered I never had the chance to test other products like these since whenever I read and searched online during the first phase it was only popping up Citrix Virtual Apps and Desktops.... so we got in touch with the sales department and the rest is history. After the technical consultation, it was more obvious that the implementation would have been very easy and the security layers are very well for my company.
Read full review Securelink seems to work better than LogMein for a large enterprise group. Our company has over 10,000 different connections and securelink manages them well.
Read full review Scalability Easily scalable
Read full review Return on Investment XenApp has allowed us to continue support of legacy applications and all access of those applications to users across the globe with any device. XenApp can also manage software licenses by restricting number of users, number of concurrent sessions, or combination of both to required specification. While initial investment in XenApp can be costly, continuing support and upgrade are very cost effective and product stability is excellent. While there are competing products from Microsoft and VMware, when it comes to remote application access, XenApp is the best of breed. Read full review I've found that Securelink allows me to get a vendor access to an application for support purposes much faster than a provisioned VPN account and the red tape around this. I can set up a vendor to access an application suite in a half hour and it will be more secure than regular provisioning. The ROI is yet to be seen on this, but it certainly makes Compliance, Internal Audit, and Legal very happy, which helps everybody. Internally, there is much more push back and it has been problematic. For a tech, to have to log in to a server and navigate to a system is considered cumbersome, when before all they had to do was open up Putty or RDP to a server to get in. The only way to combat this is to force them to use Securelink by removing rights. Near impossible for the domain admins. Read full review ScreenShots