Citrix DaaS vs. SecureLink Enterprise Access

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Citrix DaaS
Score 8.1 out of 10
N/A
Citrix DaaS (formerly Citrix Virtual Apps and Desktops, or XenDesktop) is a virtual desktop infrastructure (VDI) and application virtualization solution from Citrix.
$375
SecureLink Enterprise Access
Score 9.0 out of 10
N/A
SecureLink is a platform for remote support in regulated industries. Enterprise software vendors use SecureLink to deliver remote support and services. Hospitals, banks, casinos and other regulated entities use SecureLink to authenticate, control and audit remote access for their vendors, business associates and other 3rd parties.N/A
Pricing
Citrix DaaSSecureLink Enterprise Access
Editions & Modules
Virtual Apps
$375
No answers on this topic
Offerings
Pricing Offerings
Citrix DaaSSecureLink Enterprise Access
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Citrix DaaSSecureLink Enterprise Access
Top Pros
Top Cons
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Citrix DaaSSecureLink Enterprise Access
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User Ratings
Citrix DaaSSecureLink Enterprise Access
Likelihood to Recommend
8.9
(54 ratings)
8.3
(2 ratings)
Likelihood to Renew
8.2
(4 ratings)
8.6
(2 ratings)
Usability
8.2
(6 ratings)
-
(0 ratings)
Availability
8.4
(2 ratings)
-
(0 ratings)
Performance
7.4
(4 ratings)
9.0
(1 ratings)
Support Rating
7.9
(8 ratings)
9.0
(1 ratings)
In-Person Training
10.0
(1 ratings)
-
(0 ratings)
Online Training
8.3
(2 ratings)
-
(0 ratings)
Implementation Rating
9.0
(4 ratings)
-
(0 ratings)
Configurability
8.4
(2 ratings)
-
(0 ratings)
Ease of integration
2.4
(4 ratings)
-
(0 ratings)
Product Scalability
9.2
(2 ratings)
-
(0 ratings)
Vendor post-sale
5.2
(2 ratings)
-
(0 ratings)
Vendor pre-sale
7.0
(2 ratings)
-
(0 ratings)
User Testimonials
Citrix DaaSSecureLink Enterprise Access
Likelihood to Recommend
Citrix
Citrix Virtual Apps & Desktops is best in class for offering a great user experience in VDI, server-based sessions, or published apps. Using additional GPU allows uses like rich video, 3D apps, and great modern uses (MS Teams, Office 365, Zoom, etc.). Citrix products are very well integrated (Citrix Virtual Apps & Desktops used with Citrix ADC is the best way to secure access and monitor everything).
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SecureLink
It does exactly what it needs to. The only times I've had serious issues with rolling out to a vendor is when they have a "contractual agreement" to only use their solution. Almost every vendor that I've worked with and shown this product to has been skeptical for the first 5 minutes and fully converted to liking the ease of use of the product by 10 minutes
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Pros
Citrix
  • Enables remote access anywhere, to any device which eliminates managing the endpoints how traditional VPN would require.
  • Integrates well with modern applications to offer optimized user experiences similar to native applications which increases user acceptance.
  • Extremely flexible in how policies are applied to different use cases to ensure the appropriate security mitigations are in place with minimal effort.
  • Easy to maintain and expand environments to fit business needs.
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SecureLink
  • Easy to setup on a client PC or server for access
  • Organizes client connections by gatekeeper so it is easy to find what you need
  • File transfer option is great for uploading files to client servers
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Cons
Citrix
  • A single console to manage the environment.
  • The configuration is a bit complicated and we have hired Citrix administrators. But it's a good solution.
  • User profiles need improvement. They could use more stability and more functionality as well as user profile redirection.
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SecureLink
  • Java based. Always an issue. I know they are working on this and it will be Javaless if we need it. I know that Java can cause issues across the board and I understand the need of it, but it does not make it any better when there are Java issues.
  • Stronger integration with the Active Directory. Currently its only read-only, which is good and bad.
  • I would love to see an App. I know they are working on this as well.
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Likelihood to Renew
Citrix
Because it has been a mainstay of our business for many years.
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SecureLink
We are happy using securelink to access our client environments
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Usability
Citrix
Getting the environment setup took me three months of off and on work, with 3 complete rebuilds of the environment. Utilizing the WebUI to access the environment had presented so many random issues that we had to require end users to use the Citrix Reciever App. As it was the only stable solution. Aside from that, it hasn't required much admin intervention since the stand-up was completed.
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SecureLink
No answers on this topic
Reliability and Availability
Citrix
Xendesktop did a great job with HA of all the components.
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SecureLink
No answers on this topic
Performance
Citrix
The performance of XenDesktop is the best in the industry because of the fine-tuned protocol and years of updating. Overall, I don't think there is a better performer on the market. The question is if the added complexity of running XenDesktop is really worth the performance gain. While the latest version of XenDesktop is the easiest to deploy so far, it is still more challenging than the competitors.
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SecureLink
No answers on this topic
Support Rating
Citrix
The support is great when you get an engineer that knows what they are doing but getting that individual sometimes takes a while. Overall, they are professional and polite and competent in their knowledge. Sometimes the cases are open for an extended period of time which becomes very frustrating when dealing with critical issues.
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SecureLink
The employees at Securelink have always been responsive and seem to be invested in the success of my company. They truly understand what their product means to us so if there is a problem, they are always willing to help. In the rare event that something is found on their end, they will be proactive and reach out to someone to help and get something on calendar for a fix
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In-Person Training
Citrix
I was self trained
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SecureLink
No answers on this topic
Online Training
Citrix
Easy to understand and learn at my own pace
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SecureLink
No answers on this topic
Implementation Rating
Citrix
Take it slow and read the directions each step of the way. If you are not familiar with Citrix products, use a reseller or other experienced engineer to assist you in the setup of your environment
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SecureLink
No answers on this topic
Alternatives Considered
Citrix
I never had the chance to test other products like these since whenever I read and searched online during the first phase it was only popping up Citrix Virtual Apps and Desktops.... so we got in touch with the sales department and the rest is history. After the technical consultation, it was more obvious that the implementation would have been very easy and the security layers are very well for my company.
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SecureLink
Securelink seems to work better than LogMein for a large enterprise group. Our company has over 10,000 different connections and securelink manages them well.
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Scalability
Citrix
Easily scalable
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SecureLink
No answers on this topic
Return on Investment
Citrix
  • XenApp has allowed us to continue support of legacy applications and all access of those applications to users across the globe with any device.
  • XenApp can also manage software licenses by restricting number of users, number of concurrent sessions, or combination of both to required specification.
  • While initial investment in XenApp can be costly, continuing support and upgrade are very cost effective and product stability is excellent.
  • While there are competing products from Microsoft and VMware, when it comes to remote application access, XenApp is the best of breed.
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SecureLink
  • I've found that Securelink allows me to get a vendor access to an application for support purposes much faster than a provisioned VPN account and the red tape around this. I can set up a vendor to access an application suite in a half hour and it will be more secure than regular provisioning.
  • The ROI is yet to be seen on this, but it certainly makes Compliance, Internal Audit, and Legal very happy, which helps everybody.
  • Internally, there is much more push back and it has been problematic. For a tech, to have to log in to a server and navigate to a system is considered cumbersome, when before all they had to do was open up Putty or RDP to a server to get in. The only way to combat this is to force them to use Securelink by removing rights. Near impossible for the domain admins.
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