What users are saying about
74 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.5 out of 100
Based on 74 reviews and ratings
110 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.1 out of 100
Based on 110 reviews and ratings
Feature Set Ratings
Application Virtualization
8.9
Citrix Virtual Apps
89%

VNC Connect
Feature Set Not Supported
N/A
Citrix Virtual Apps ranks higher in 5/5 features
Citrix Virtual Apps ranks higher in 5/5 features
Application support
9.0
90%
20 Ratings

N/A
0 Ratings
Device support
8.8
88%
20 Ratings

N/A
0 Ratings
Ease of deployment
9.0
90%
19 Ratings

N/A
0 Ratings
Application packaging
8.5
85%
15 Ratings

N/A
0 Ratings
Security
9.2
92%
20 Ratings

N/A
0 Ratings
Remote Administration
Citrix Virtual Apps
Feature Set Not Supported
N/A

7.9
VNC Connect
79%
VNC Connect ranks higher in 13/13 features
VNC Connect ranks higher in 13/13 features
Screen sharing
N/A
0 Ratings

9.6
96%
26 Ratings
File transfer
N/A
0 Ratings

8.2
82%
14 Ratings
Instant message
N/A
0 Ratings

9.4
94%
17 Ratings
Secure remote access with Smart Card authentication
N/A
0 Ratings

9.0
90%
4 Ratings
Access to sleeping/powered-off computers
N/A
0 Ratings

6.0
60%
9 Ratings
Over-the-Internet remote session
N/A
0 Ratings

9.0
90%
29 Ratings
Initiate remote control from mobile
N/A
0 Ratings

9.3
93%
17 Ratings
Remote management of servers & workstations
N/A
0 Ratings

4.7
47%
6 Ratings
Centralized management dashboard
N/A
0 Ratings

8.5
85%
14 Ratings
Session record
N/A
0 Ratings

7.0
70%
1 Rating
Annotations
N/A
0 Ratings

5.3
53%
6 Ratings
Monitoring and Alerts
N/A
0 Ratings

7.0
70%
3 Ratings
Multi-platform remote control
N/A
0 Ratings

9.2
92%
9 Ratings
Attribute Ratings
- VNC Connect is rated higher in 2 areas: Likelihood to Recommend, Implementation Rating
- Citrix Virtual Apps and VNC Connect are tied in 1 area: Usability
Likelihood to Recommend
8.6
Citrix Virtual Apps
86%
20 Ratings

9.0
VNC Connect
90%
36 Ratings
Likelihood to Renew
Citrix Virtual Apps
N/A
0 Ratings

8.0
VNC Connect
80%
8 Ratings
Usability
8.0
Citrix Virtual Apps
80%
1 Rating

8.0
VNC Connect
80%
3 Ratings
Support Rating
Citrix Virtual Apps
N/A
0 Ratings

8.0
VNC Connect
80%
4 Ratings
Online Training
Citrix Virtual Apps
N/A
0 Ratings

7.0
VNC Connect
70%
2 Ratings
Implementation Rating
7.0
Citrix Virtual Apps
70%
2 Ratings

8.0
VNC Connect
80%
4 Ratings
Likelihood to Recommend
Citrix Virtual Apps
Citrix Virtual Apps is well suited for environments that require remote access with 25 or more users. It is not appropriate for small sites with 10 or fewer users due to the cost of ownership. Citrix Virtual Apps pricing plus Windows RDS licensing as well is required. Smaller organizations may not find the cost-benefit due to overall costs and/or the cost of managing the environment.
Systems Architect
FTI ConsultingInformation Technology & Services, 1001-5000 employees
VNC Connect
It is very easy to use if the remote device is already set up to receive connections, so if you are setting up devices before deploying them, it is a great tool to have. It is well-suited to use when shadowing users or using it as a teaching tool. There are other products that are better if you are trying to help someone on a one-use basis.
Network Systems Analyst
Ewing IrrigationWholesale, 1001-5000 employees
Pros
Citrix Virtual Apps
- Excellent for remote satellite users with low bandwidth and high latency connection.
- Keeps data and applications secure in the data center as users are only getting "screenshots" of the application and mouse/keyboard inputs.
- Platform agnostic allowing users to access from Apple OSX, iOS, Android devices, Windows, and Linux.
- Allows increase user density when applications are installed on centralized servers as opposed to on user desktops and laptops.
Senior Citrix Engineer
LyondellBasellChemicals, 10,001+ employees
VNC Connect
- VNC Connect does an excellent job in remotely connecting to a computer through either your local area network or even another computer on the internet. As long as the VNC Connect services is installed and the client is running in the background.
- VNC Connect provides password protection to prevent unauthorized users from attempting to remotely access your computer. There's an option to have a separate password to remotely view vs view & access a computer. You can even add an additional level of security by turning on the feature to require Windows login credentials.
- VNC Connect provides an additional set of controls after a remote connection has been established with another computer. You can have special keystrokes like Ctrl+Alt+Del sent as a command sequence to the other computer as well as access more than a single screen when in use at the remote computer location.
Senior Associate
Stir ArchitectureArchitecture & Planning, 11-50 employees
Cons
Citrix Virtual Apps
- Although I recommend Xenapp in all serious VDI/remote application situations, it is expensive and will add a lot of money to any projects budget. Some places will have a hard time justifying using it vs. the built in (free) Microsoft product and this makes the cost an area they could improve on.
- Previous versions of Xenapp were more admin friendly than the current iteration. One example would be the ability to assign values to each server in your farm such that if you had a server that you wanted less users on it was an easy task. Xenapp now divides the users evenly with little way of doing granular load balancing.
- Another crucial missing feature of Xenapp is the ability to move users from one server to another without making them log back in. For example, if you have a server that you know is having an issue it would be helpful if we could move users off onto a healthy server without making them logoff/kicking them off.

Verified User
Manager in Information Technology
Construction Company, 51-200 employeesVNC Connect
- Its a pretty straight forward product - I would like to see more tools with a "wow" factor.
- Panel colors are blah - I would like more eye-catching colors.
- A more consistent look with all platforms - like Mac & PC.

Verified User
Manager in Information Technology
Health, Wellness and Fitness Company, 201-500 employeesPricing Details
Citrix Virtual Apps
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Citrix Virtual Apps Editions & Modules
—
Additional Pricing Details
—VNC Connect
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$3.39 per remote computer per month
VNC Connect Editions & Modules
Edition
Professional - Device Access | $3.391 |
---|---|
Enterprise - Device Access | $4.591 |
Enterprise - Instant Support | $33.492 |
Professional - Instant Support | $16.992 |
- per remote computer per month
- per named technician per month
Additional Pricing Details
—Likelihood to Renew
Citrix Virtual Apps
No score
No answers yet
No answers on this topic
VNC Connect
VNC Connect 8.0
Based on 8 answers
VNC is a solid product for the price. It simply works and its reliable across different platforms. Some products state they work well in the Mac environment but don't deliver. This one does what it says. Connections are reliable, but of course, this depends on internet connections. The product works well over wireless connections as well. It delivers on what a remote tool should deliver on. My technicians are happy with the product and customers appreciate the ease of use when letting us connect to their systems. Some also appreciate the remote support while they are multi-task.

Verified User
Manager in Information Technology
Health, Wellness and Fitness Company, 201-500 employeesUsability
Citrix Virtual Apps
Citrix Virtual Apps 8.0
Based on 1 answer
Functions well in a Department of Defense environment, particularly when paired with a physical NetScaler that is FIPS compliant

Verified User
Engineer in Engineering
Information Technology and Services Company, 11-50 employeesVNC Connect
VNC Connect 8.0
Based on 3 answers
VNC Connect is a solid product and our techs are very confident that they can get the job done using it. Reliability is key for us since we have a small support team and many users to support. It also helps keep us in the background more allowing the end-users to multi-task. VNC supports our goal of providing quick and efficient services.

Verified User
Manager in Information Technology
Health, Wellness and Fitness Company, 201-500 employeesSupport Rating
Citrix Virtual Apps
No score
No answers yet
No answers on this topic
VNC Connect
VNC Connect 8.0
Based on 4 answers
VNC Connect is a reliable product that has been around for a long time. It is reasonably priced and works well in the Mac & PC environment. When you have a small team that supports many users we need tools that we can rely upon and that will get the job done on the first try. Many customers appreciate the quick assistance and can multi-task while our team works on their computer issues remotely. From a customer service point of view, this tool gives us transparency and efficient effectiveness.

Verified User
Manager in Information Technology
Health, Wellness and Fitness Company, 201-500 employeesOnline Training
Citrix Virtual Apps
No score
No answers yet
No answers on this topic
VNC Connect
VNC Connect 7.0
Based on 2 answers
The training is very informative, quick and to the point. All of the details one would need are present so the user doesn't have to go searching for additional information just to use the application. The layout of the training was also neat and concise, some of the other training sessions for other companies I've done in the past were confusing and not well thought out, this one is much more superior
Systems Analyst
BAE Systems Information TechnologyDefense & Space, 10,001+ employees
Implementation Rating
Citrix Virtual Apps
Citrix Virtual Apps 7.0
Based on 2 answers
Issues with overlapping settings caused troubleshooting to be a problem during the early stages of deployment.

Verified User
Engineer in Engineering
Information Technology and Services Company, 11-50 employeesVNC Connect
VNC Connect 8.0
Based on 4 answers
No problem at all, love the product.
Senior Web & Database developer
Thomas Jefferson UniversityHigher Education, 10,001+ employees
Alternatives Considered
Citrix Virtual Apps
We tried Microsoft's RemoteApp before settling on Citirx's XenApp. RemoteApp is not scalable for large implementations, management can not be guaranteed, and multiple server management is not available. RemoteApp is best suited for smaller environments that do not require complex publishing. Citrix XenApp provides customers with improved maintenance and manageability, improved end-user experience for application delivery, and increased performance for users.
Business Analyst
ElsevierInformation Services, 5001-10,000 employees
VNC Connect
VNC is light and sleek with the quick setup, was impressed with the quick setup despite poor Internet connection outdoor. TeamViewer is good, but the pricing is not as good as VNC. Both do the basic job, but VNC still outperform TeamViewer in terms of performance and ease of use.

Verified User
Manager in Information Technology
Information Technology & Services Company, 10,001+ employeesReturn on Investment
Citrix Virtual Apps
- Citrix Virtual Apps reduce your cost significantly. Operating on the cloud helps you cut costs on not only network infrastructure but also on the human resources required to maintain it.
- I can see no negative impact however in case the Citrix Virtual Apps are facing any network issues or downtime then it becomes a bit of an issue as you are dependent on the same for your network connectivity and applications access. However, you can raise a ticket and their support is great and helps you fix the issues ASAP.

Verified User
Director in Information Technology
Information Technology and Services Company, 1-10 employeesVNC Connect
- I have just used the software for about 1 month and so far so god. I am saving time whenever I can access my client's computers from my desk as opposed to having to leave my office to go to their offices. Saves me time and the client money.
Partner
TCB Chartered Professional Accountants, LLPAccounting, 1-10 employees