What users are saying about
110 Ratings
74 Ratings
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Score 8.5 out of 100
110 Ratings
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Score 8.1 out of 100

Feature Set Ratings

    Application Virtualization

    8.9

    Citrix Virtual Apps

    89%

    VNC Connect

    Feature Set Not Supported
    N/A
    Citrix Virtual Apps ranks higher in 5/5 features

    Application support

    9.0
    90%
    20 Ratings
    N/A
    0 Ratings

    Device support

    8.8
    88%
    20 Ratings
    N/A
    0 Ratings

    Ease of deployment

    9.0
    90%
    19 Ratings
    N/A
    0 Ratings

    Application packaging

    8.5
    85%
    15 Ratings
    N/A
    0 Ratings

    Security

    9.2
    92%
    20 Ratings
    N/A
    0 Ratings

    Remote Administration

    Citrix Virtual Apps

    Feature Set Not Supported
    N/A
    7.9

    VNC Connect

    79%
    VNC Connect ranks higher in 13/13 features

    Screen sharing

    N/A
    0 Ratings
    9.6
    96%
    26 Ratings

    File transfer

    N/A
    0 Ratings
    8.2
    82%
    14 Ratings

    Instant message

    N/A
    0 Ratings
    9.4
    94%
    17 Ratings

    Secure remote access with Smart Card authentication

    N/A
    0 Ratings
    9.0
    90%
    4 Ratings

    Access to sleeping/powered-off computers

    N/A
    0 Ratings
    6.0
    60%
    9 Ratings

    Over-the-Internet remote session

    N/A
    0 Ratings
    9.0
    90%
    29 Ratings

    Initiate remote control from mobile

    N/A
    0 Ratings
    9.3
    93%
    17 Ratings

    Remote management of servers & workstations

    N/A
    0 Ratings
    4.7
    47%
    6 Ratings

    Centralized management dashboard

    N/A
    0 Ratings
    8.5
    85%
    14 Ratings

    Session record

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Annotations

    N/A
    0 Ratings
    5.3
    53%
    6 Ratings

    Monitoring and Alerts

    N/A
    0 Ratings
    7.0
    70%
    3 Ratings

    Multi-platform remote control

    N/A
    0 Ratings
    9.2
    92%
    9 Ratings

    Attribute Ratings

    • VNC Connect is rated higher in 2 areas: Likelihood to Recommend, Implementation Rating
    • Citrix Virtual Apps and VNC Connect are tied in 1 area: Usability

    Likelihood to Recommend

    8.6

    Citrix Virtual Apps

    86%
    20 Ratings
    9.0

    VNC Connect

    90%
    36 Ratings

    Likelihood to Renew

    Citrix Virtual Apps

    N/A
    0 Ratings
    8.0

    VNC Connect

    80%
    8 Ratings

    Usability

    8.0

    Citrix Virtual Apps

    80%
    1 Rating
    8.0

    VNC Connect

    80%
    3 Ratings

    Support Rating

    Citrix Virtual Apps

    N/A
    0 Ratings
    8.0

    VNC Connect

    80%
    4 Ratings

    Online Training

    Citrix Virtual Apps

    N/A
    0 Ratings
    7.0

    VNC Connect

    70%
    2 Ratings

    Implementation Rating

    7.0

    Citrix Virtual Apps

    70%
    2 Ratings
    8.0

    VNC Connect

    80%
    4 Ratings

    Likelihood to Recommend

    Citrix Virtual Apps

    Citrix Virtual Apps is well suited for environments that require remote access with 25 or more users. It is not appropriate for small sites with 10 or fewer users due to the cost of ownership. Citrix Virtual Apps pricing plus Windows RDS licensing as well is required. Smaller organizations may not find the cost-benefit due to overall costs and/or the cost of managing the environment.
    David Melin | TrustRadius Reviewer

    VNC Connect

    It is very easy to use if the remote device is already set up to receive connections, so if you are setting up devices before deploying them, it is a great tool to have. It is well-suited to use when shadowing users or using it as a teaching tool. There are other products that are better if you are trying to help someone on a one-use basis.
    Michael Eberhard | TrustRadius Reviewer

    Pros

    Citrix Virtual Apps

    • Excellent for remote satellite users with low bandwidth and high latency connection.
    • Keeps data and applications secure in the data center as users are only getting "screenshots" of the application and mouse/keyboard inputs.
    • Platform agnostic allowing users to access from Apple OSX, iOS, Android devices, Windows, and Linux.
    • Allows increase user density when applications are installed on centralized servers as opposed to on user desktops and laptops.
    Keith Kyaw, MBA, ITIL, CCA | TrustRadius Reviewer

    VNC Connect

    • VNC Connect does an excellent job in remotely connecting to a computer through either your local area network or even another computer on the internet. As long as the VNC Connect services is installed and the client is running in the background.
    • VNC Connect provides password protection to prevent unauthorized users from attempting to remotely access your computer. There's an option to have a separate password to remotely view vs view & access a computer. You can even add an additional level of security by turning on the feature to require Windows login credentials.
    • VNC Connect provides an additional set of controls after a remote connection has been established with another computer. You can have special keystrokes like Ctrl+Alt+Del sent as a command sequence to the other computer as well as access more than a single screen when in use at the remote computer location.
    Paul Li | TrustRadius Reviewer

    Cons

    Citrix Virtual Apps

    • Although I recommend Xenapp in all serious VDI/remote application situations, it is expensive and will add a lot of money to any projects budget. Some places will have a hard time justifying using it vs. the built in (free) Microsoft product and this makes the cost an area they could improve on.
    • Previous versions of Xenapp were more admin friendly than the current iteration. One example would be the ability to assign values to each server in your farm such that if you had a server that you wanted less users on it was an easy task. Xenapp now divides the users evenly with little way of doing granular load balancing.
    • Another crucial missing feature of Xenapp is the ability to move users from one server to another without making them log back in. For example, if you have a server that you know is having an issue it would be helpful if we could move users off onto a healthy server without making them logoff/kicking them off.
    Anonymous | TrustRadius Reviewer

    VNC Connect

    • Its a pretty straight forward product - I would like to see more tools with a "wow" factor.
    • Panel colors are blah - I would like more eye-catching colors.
    • A more consistent look with all platforms - like Mac & PC.
    Anonymous | TrustRadius Reviewer

    Pricing Details

    Citrix Virtual Apps

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Citrix Virtual Apps Editions & Modules

    Additional Pricing Details

    VNC Connect

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $3.39 per remote computer per month

    VNC Connect Editions & Modules

    Edition
    Professional - Device Access$3.391
    Enterprise - Device Access$4.591
    Enterprise - Instant Support$33.492
    Professional - Instant Support$16.992
    1. per remote computer per month
    2. per named technician per month
    Additional Pricing Details

    Likelihood to Renew

    Citrix Virtual Apps

    No score
    No answers yet
    No answers on this topic

    VNC Connect

    VNC Connect 8.0
    Based on 8 answers
    VNC is a solid product for the price. It simply works and its reliable across different platforms. Some products state they work well in the Mac environment but don't deliver. This one does what it says. Connections are reliable, but of course, this depends on internet connections. The product works well over wireless connections as well. It delivers on what a remote tool should deliver on. My technicians are happy with the product and customers appreciate the ease of use when letting us connect to their systems. Some also appreciate the remote support while they are multi-task.
    Anonymous | TrustRadius Reviewer

    Usability

    Citrix Virtual Apps

    Citrix Virtual Apps 8.0
    Based on 1 answer
    Functions well in a Department of Defense environment, particularly when paired with a physical NetScaler that is FIPS compliant
    Anonymous | TrustRadius Reviewer

    VNC Connect

    VNC Connect 8.0
    Based on 3 answers
    VNC Connect is a solid product and our techs are very confident that they can get the job done using it. Reliability is key for us since we have a small support team and many users to support. It also helps keep us in the background more allowing the end-users to multi-task. VNC supports our goal of providing quick and efficient services.
    Anonymous | TrustRadius Reviewer

    Support Rating

    Citrix Virtual Apps

    No score
    No answers yet
    No answers on this topic

    VNC Connect

    VNC Connect 8.0
    Based on 4 answers
    VNC Connect is a reliable product that has been around for a long time. It is reasonably priced and works well in the Mac & PC environment. When you have a small team that supports many users we need tools that we can rely upon and that will get the job done on the first try. Many customers appreciate the quick assistance and can multi-task while our team works on their computer issues remotely. From a customer service point of view, this tool gives us transparency and efficient effectiveness.
    Anonymous | TrustRadius Reviewer

    Online Training

    Citrix Virtual Apps

    No score
    No answers yet
    No answers on this topic

    VNC Connect

    VNC Connect 7.0
    Based on 2 answers
    The training is very informative, quick and to the point. All of the details one would need are present so the user doesn't have to go searching for additional information just to use the application. The layout of the training was also neat and concise, some of the other training sessions for other companies I've done in the past were confusing and not well thought out, this one is much more superior
    Matt Medley | TrustRadius Reviewer

    Implementation Rating

    Citrix Virtual Apps

    Citrix Virtual Apps 7.0
    Based on 2 answers
    Issues with overlapping settings caused troubleshooting to be a problem during the early stages of deployment.
    Anonymous | TrustRadius Reviewer

    VNC Connect

    VNC Connect 8.0
    Based on 4 answers
    No problem at all, love the product.
    Michael Mei | TrustRadius Reviewer

    Alternatives Considered

    Citrix Virtual Apps

    We tried Microsoft's RemoteApp before settling on Citirx's XenApp. RemoteApp is not scalable for large implementations, management can not be guaranteed, and multiple server management is not available. RemoteApp is best suited for smaller environments that do not require complex publishing. Citrix XenApp provides customers with improved maintenance and manageability, improved end-user experience for application delivery, and increased performance for users.
    Eric Mueller, CSM, PMP | TrustRadius Reviewer

    VNC Connect

    VNC is light and sleek with the quick setup, was impressed with the quick setup despite poor Internet connection outdoor. TeamViewer is good, but the pricing is not as good as VNC. Both do the basic job, but VNC still outperform TeamViewer in terms of performance and ease of use.
    Anonymous | TrustRadius Reviewer

    Return on Investment

    Citrix Virtual Apps

    • Citrix Virtual Apps reduce your cost significantly. Operating on the cloud helps you cut costs on not only network infrastructure but also on the human resources required to maintain it.
    • I can see no negative impact however in case the Citrix Virtual Apps are facing any network issues or downtime then it becomes a bit of an issue as you are dependent on the same for your network connectivity and applications access. However, you can raise a ticket and their support is great and helps you fix the issues ASAP.
    Anonymous | TrustRadius Reviewer

    VNC Connect

    • I have just used the software for about 1 month and so far so god. I am saving time whenever I can access my client's computers from my desk as opposed to having to leave my office to go to their offices. Saves me time and the client money.
    William Waks | TrustRadius Reviewer

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