Clarabridge (discontinued) vs. Mattersight Behavioral Analytics (discontinued)
Clarabridge (discontinued) vs. Mattersight Behavioral Analytics (discontinued)
Product | Rating | Most Used By | Product Summary | Starting Price |
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Clarabridge (discontinued) | N/A | Clarabridge was a solution that helped users understand how customers and employees feel about a company without having to ask. It was acquired by Qualtrics, and its capabilities are now part of the Qualtrics product suite's capabilities. | N/A | |
Mattersight Behavioral Analytics (discontinued) | Enterprise companies (1,001+ employees) | Mattersight Behavioral Analytics, alternately known as Nexidia Analytics after Mattersight's acquisitions by NICE Systems, was a tool used to identity behavioral trends occurring in customer service, and help organizations to identify coaching opportunities. The product is no longer available for sale. | N/A |
Clarabridge (discontinued) | Mattersight Behavioral Analytics (discontinued) | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Clarabridge (discontinued) | Mattersight Behavioral Analytics (discontinued) | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Clarabridge (discontinued) | Mattersight Behavioral Analytics (discontinued) | |
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Small Businesses | Sogolytics Score 8.9 out of 10 | 8x8 Contact Center Score 7.6 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | Eleveo Score 9.1 out of 10 |
Enterprises | Quadient Inspire Score 9.4 out of 10 | Calabrio Teleopti WFM Score 7.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Clarabridge (discontinued) | Mattersight Behavioral Analytics (discontinued) | |
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Likelihood to Recommend | 5.0 (4 ratings) | 8.8 (39 ratings) |
Likelihood to Renew | 8.2 (1 ratings) | 9.1 (3 ratings) |
Usability | - (0 ratings) | 8.2 (2 ratings) |
Availability | - (0 ratings) | 9.1 (1 ratings) |
Performance | - (0 ratings) | 7.3 (1 ratings) |
Support Rating | - (0 ratings) | 9.1 (1 ratings) |
In-Person Training | - (0 ratings) | 9.1 (1 ratings) |
Online Training | - (0 ratings) | 9.1 (1 ratings) |
Implementation Rating | - (0 ratings) | 9.1 (1 ratings) |
Configurability | - (0 ratings) | 9.1 (1 ratings) |
Ease of integration | - (0 ratings) | 9.1 (1 ratings) |
Product Scalability | - (0 ratings) | 9.1 (1 ratings) |
Vendor post-sale | - (0 ratings) | 9.1 (1 ratings) |
Vendor pre-sale | - (0 ratings) | 9.1 (1 ratings) |
Clarabridge (discontinued) | Mattersight Behavioral Analytics (discontinued) | |
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Likelihood to Recommend | Discontinued Products | Discontinued Products |
Pros | Discontinued Products | Discontinued Products |
Cons | Discontinued Products | Discontinued Products |
Likelihood to Renew | Discontinued Products | Discontinued Products |
Usability | Discontinued Products No answers on this topic | Discontinued Products |
Reliability and Availability | Discontinued Products No answers on this topic | Discontinued Products |
Performance | Discontinued Products No answers on this topic | Discontinued Products |
Support Rating | Discontinued Products No answers on this topic | Discontinued Products |
In-Person Training | Discontinued Products No answers on this topic | Discontinued Products |
Online Training | Discontinued Products No answers on this topic | Discontinued Products |
Implementation Rating | Discontinued Products No answers on this topic | Discontinued Products |
Alternatives Considered | Discontinued Products | Discontinued Products |
Scalability | Discontinued Products No answers on this topic | Discontinued Products |
Return on Investment | Discontinued Products | Discontinued Products |
ScreenShots |