What users are saying about
3 Ratings
Top Rated
37 Ratings
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.5 out of 100
Top Rated
37 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9 out of 100

Likelihood to Recommend

Claris

FileMaker handles the small to mid-size company or department use extremely well. Scaling beyond that is not its sweet spot.
Anonymous | TrustRadius Reviewer

Creatio

If you have an in-house expert, then this product, due to its customization abilities, is a great choice for a CRM. However, due to Creatio's low-code approach, there are areas where end-users can make their own changes and customizations without the need for a developer. One such case is building out team dashboards for real-time reporting.
Carl Moore | TrustRadius Reviewer

Feature Rating Comparison

Low-Code Development

Claris
Creatio
8.8
Visual Modeling
Claris
Creatio
8.2
Drag-and-drop Interfaces
Claris
Creatio
9.1
Platform Security
Claris
Creatio
8.6
Platform User Management
Claris
Creatio
8.8
Reusability
Claris
Creatio
8.8
Platform Scalability
Claris
Creatio
8.9

Pros

Claris

  • multi-user support
  • database integrity
  • simple user interfaces
Anonymous | TrustRadius Reviewer

Creatio

  • Customization: We have heavily customized the system. Creatio has been excellent in helping build requirements & see these through to implementation.
  • The system is really easy to use. Users pick it up & love it immediately.
  • Support is superb: If we have any issues or want to change the system at all, the team is always there helping by being fast, efficient & friendly
  • Cost: Definitely competitive.
Will Ludgate | TrustRadius Reviewer

Cons

Claris

  • Not great for use by multiple developers at the same time.
  • Could benefit from built-in audit logging of field level changes.
Anonymous | TrustRadius Reviewer

Creatio

  • Having more marketplace solutions that add to the system’s functionality would be great.
  • We look forward to further enhancements in ML (even though Creatio already has some AI-powered solutions in place).
  • We would also like to see some improvements to the customer portal.
Tatyana Yaroshenko | TrustRadius Reviewer

Usability

Claris

No score
No answers yet
No answers on this topic

Creatio

Creatio 8.3
Based on 8 answers
Overall, the app is easy to use. The UI in each area is clear and the drop-downs and searches are helpful. You need to develop your own "process" for using the application for repetitive tasks, i.e. workflow, which is an area where some suggestions would be helpful.
Anonymous | TrustRadius Reviewer

Support Rating

Claris

No score
No answers yet
No answers on this topic

Creatio

Creatio 8.7
Based on 8 answers
Support is really good. Maybe it is because we had a dedicated support manager. But still, all issues were resolved timely. There were too many at the beginning, but now when we solved most of the problems we contact our support manager mostly before the updates. We have a testing platform to test all updates.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Claris

Claris just takes everything to the next level - there's nothing we've thrown at it that it can't do
Anonymous | TrustRadius Reviewer

Creatio

The system’s UI, rich functionality, and a great potential for scalability made the system stand out among other vendors. It is a fully-fledged solution that allowed us to work with customer data way more efficiently and improve our processes on a regular basis.
Vladlen Manastiretskiy | TrustRadius Reviewer

Return on Investment

Claris

  • It has saved countless staff hours any improving work flows
  • Reporting is also a huge benefit which can bring better insight into operations
  • Quickly becomes indispensable in an organization
Anonymous | TrustRadius Reviewer

Creatio

  • bpm'online is a bit pricey, so utilizing it in place of other tools to help on your ROI is important.
  • Users are seeing the value of a consolidated information source and buy-in is quicker than it was with Salesforce or GoldMine.
  • The automation of internal notifications when particular fields are marked has increased productivity and decreased human error overall.
Kenneth Harrington-Colon | TrustRadius Reviewer

Screenshots

Pricing Details

Claris

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Claris Editions & Modules

On-premise Edition
Claris FileMaker Server$151
Claris FileMaker Pro540.002
  1. per user, per month, billed annually
  2. single license (perpetual)
SaaS Edition
Claris FileMaker Essentials$191
Claris FileMaker Standard$391
Claris Connect - Developer$191
Claris Connect - FileMaker Plus49.991
Claris Connect - Essentials$991
Claris Connect - Standard$2491
  1. per month, billed annually
Additional Pricing Details

Creatio

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$3,000

Creatio Editions & Modules

Edition
Sales Creatio Team edition$301
Sales Creatio Commerce Edition$351
Sales Creatio Enterprise Edition$601
Studio Creatio Enterprise$251
Studio Creatio Free$01
  1. per user/per month
Additional Pricing Details

Rating Summary

Add comparison