What users are saying about
13 Ratings
1 Rating
13 Ratings
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Score 6.2 out of 100
1 Rating
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Score 6 out of 100

Feature Set Ratings

  • Claritysoft ranks higher in 4 feature sets: Sales Force Automation, CRM Project Management, CRM Reporting & Analytics, Security

Sales Force Automation

8.6

Claritysoft

86%
6.0

MCA Suite

60%
Claritysoft ranks higher in 8/8 features

Customer data management / contact management

9.3
93%
5 Ratings
6.0
60%
1 Rating

Workflow management

9.0
90%
4 Ratings
N/A
0 Ratings

Territory management

8.2
82%
4 Ratings
N/A
0 Ratings

Opportunity management

8.8
88%
5 Ratings
N/A
0 Ratings

Integration with email client (e.g., Outlook or Gmail)

8.5
85%
5 Ratings
N/A
0 Ratings

Quote & order management

7.5
75%
5 Ratings
N/A
0 Ratings

Interaction tracking

9.0
90%
5 Ratings
N/A
0 Ratings

Channel / partner relationship management

8.2
82%
4 Ratings
N/A
0 Ratings

Customer Service & Support

10.0

Claritysoft

100%

MCA Suite

Feature Set Not Supported
N/A
Claritysoft ranks higher in 1/1 features

Help desk management

10.0
100%
3 Ratings
N/A
0 Ratings

Marketing Automation

8.8

Claritysoft

88%

MCA Suite

Feature Set Not Supported
N/A
Claritysoft ranks higher in 2/2 features

Lead management

8.8
88%
4 Ratings
N/A
0 Ratings

Email marketing

8.8
88%
4 Ratings
N/A
0 Ratings

CRM Project Management

9.2

Claritysoft

92%
4.0

MCA Suite

40%
Claritysoft ranks higher in 3/3 features

Task management

10.0
100%
4 Ratings
N/A
0 Ratings

Billing and invoicing management

9.0
90%
3 Ratings
N/A
0 Ratings

Reporting

8.5
85%
5 Ratings
4.0
40%
1 Rating

CRM Reporting & Analytics

9.4

Claritysoft

94%
1.0

MCA Suite

10%
Claritysoft ranks higher in 3/3 features

Forecasting

9.0
90%
4 Ratings
N/A
0 Ratings

Pipeline visualization

9.0
90%
4 Ratings
N/A
0 Ratings

Customizable reports

10.0
100%
4 Ratings
1.0
10%
1 Rating

Customization

8.8

Claritysoft

88%

MCA Suite

Feature Set Not Supported
N/A
Claritysoft ranks higher in 3/3 features

Custom fields

8.7
87%
5 Ratings
N/A
0 Ratings

Custom objects

8.3
83%
4 Ratings
N/A
0 Ratings

API for custom integration

9.4
94%
4 Ratings
N/A
0 Ratings

Security

9.0

Claritysoft

90%
8.0

MCA Suite

80%
Claritysoft ranks higher in 2/2 features

Single sign-on capability

8.5
85%
5 Ratings
N/A
0 Ratings

Role-based user permissions

9.5
95%
5 Ratings
8.0
80%
1 Rating

Platform

6.5

Claritysoft

65%

MCA Suite

Feature Set Not Supported
N/A
Claritysoft ranks higher in 1/1 features

Mobile access

6.5
65%
4 Ratings
N/A
0 Ratings

Attribute Ratings

  • Claritysoft is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

7.3

Claritysoft

73%
5 Ratings
6.0

MCA Suite

60%
1 Rating

Likelihood to Recommend

Claritysoft

Great software for keeping track of things you've done or need to do with certain customers or potential customers.
Read full review

Five Components, Inc.

It is a good tool for smaller companies entering the MCA space, but doesn't scale all that well, and provides limited options for reporting customization.
Read full review

Pros

Claritysoft

  • Claritysoft is a low-cost solution for smaller companies to be able to keep up with leads and customers.
  • It also is great for having one depository for quotes and opportunities you and your company are working on.
  • The marketing function seems to also work really well for sending out and tracking email campaigns.
Read full review

Five Components, Inc.

  • They have lots of detail on the deal pages.
  • It allows for multiple internal and external users.
  • It has global search functionality.
Read full review

Cons

Claritysoft

  • Needs to have the ability to be able to change accounts, opportunities, leads, and contacts over to another rep without having to go into each field separately--this is extremely time-consuming.
  • Would like to see each page be able to bring up more then 100 clients at a time.
Read full review

Five Components, Inc.

  • Poor reporting.
  • Filtering is clunky.
  • They could improve on data visualization.
  • Renewal advances that are not refinances are difficult to manage.
Read full review

Pricing Details

Claritysoft

Starting Price

$39 per month

Editions & Modules

Claritysoft editions and modules pricing
EditionModules
Claritysoft$39.001

Footnotes

  1. Per Month Per User

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

Optional

Additional Details

MCA Suite

Starting Price

$0

Editions & Modules

MCA Suite editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Alternatives Considered

    Claritysoft

    Claritysoft's emails are much easier to use since Salesforce is in the middle of switching from Classic to Lightning. Also, Salesforce does not have a native group edit option. Claritysoft is much more data driven and you can use all functions of Excel to customize reports. However, Claritysoft does not have as many third-party add-on options compared to Salesforce's app exchange.
    Read full review

    Five Components, Inc.

    We haven't used any others.
    Read full review

    Return on Investment

    Claritysoft

    • Our previous application did not offer the data details that recently became oftenly asked for by our client. This would cause long waits to build out reporting function via a supportive application. With Claritysoft, we have been able to build internally, reports asked for by the client, as well as offer other reports our client had not thought of. It's ROI is continues to grow week to week it seems.
    • The interaction with the Outlook client in our environment has been less than impressive, but that may be indicative of the parameters and not the fault of the application.
    • Setting up accounts, laying permissions and roles, has been a night and day, positive change, compared to our predecessor.
    Read full review

    Five Components, Inc.

    • We've been able to grow our working capital program over the years with the help of MCA Suite.
    • Data management is difficult, and we struggle with reporting.
    • We have granted merchants dedicated to their advances for tracking purposes.
    Read full review

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