What users are saying about
13 Ratings
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Score 6.2 out of 100
4 Ratings
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Score 4 out of 100

Feature Set Ratings

  • Claritysoft ranks higher in 8 feature sets: Sales Force Automation, Customer Service & Support, Marketing Automation, CRM Project Management, CRM Reporting & Analytics, Customization, Security, Platform

Sales Force Automation

8.6

Claritysoft

86%
5.6

Talisma Social CRM

56%
Claritysoft ranks higher in 8/9 features

Customer data management / contact management

9.3
93%
5 Ratings
8.0
80%
1 Rating

Workflow management

9.0
90%
4 Ratings
6.0
60%
1 Rating

Territory management

8.2
82%
4 Ratings
6.0
60%
1 Rating

Opportunity management

8.8
88%
5 Ratings
4.0
40%
1 Rating

Integration with email client (e.g., Outlook or Gmail)

8.5
85%
5 Ratings
3.0
30%
1 Rating

Quote & order management

7.5
75%
5 Ratings
5.0
50%
1 Rating

Interaction tracking

9.0
90%
5 Ratings
9.0
90%
1 Rating

Channel / partner relationship management

8.2
82%
4 Ratings
5.0
50%
1 Rating

Contract management

N/A
0 Ratings
4.0
40%
1 Rating

Customer Service & Support

10.0

Claritysoft

100%
4.7

Talisma Social CRM

47%
Talisma Social CRM ranks higher in 2/3 features

Help desk management

10.0
100%
3 Ratings
6.0
60%
1 Rating

Case management

N/A
0 Ratings
3.0
30%
1 Rating

Call center management

N/A
0 Ratings
5.0
50%
1 Rating

Marketing Automation

8.8

Claritysoft

88%
4.0

Talisma Social CRM

40%
Claritysoft ranks higher in 2/2 features

Lead management

8.8
88%
4 Ratings
5.0
50%
1 Rating

Email marketing

8.8
88%
4 Ratings
3.0
30%
1 Rating

CRM Project Management

9.2

Claritysoft

92%
6.0

Talisma Social CRM

60%
Claritysoft ranks higher in 3/3 features

Task management

10.0
100%
4 Ratings
7.0
70%
1 Rating

Billing and invoicing management

9.0
90%
3 Ratings
4.0
40%
1 Rating

Reporting

8.5
85%
5 Ratings
7.0
70%
1 Rating

CRM Reporting & Analytics

9.4

Claritysoft

94%
5.7

Talisma Social CRM

57%
Claritysoft ranks higher in 3/3 features

Forecasting

9.0
90%
4 Ratings
5.0
50%
1 Rating

Pipeline visualization

9.0
90%
4 Ratings
3.0
30%
1 Rating

Customizable reports

10.0
100%
4 Ratings
9.0
90%
1 Rating

Customization

8.8

Claritysoft

88%
6.3

Talisma Social CRM

63%
Claritysoft ranks higher in 2/4 features

Custom fields

8.7
87%
5 Ratings
9.0
90%
1 Rating

Custom objects

8.3
83%
4 Ratings
8.0
80%
1 Rating

API for custom integration

9.4
94%
4 Ratings
5.0
50%
1 Rating

Scripting environment

N/A
0 Ratings
3.0
30%
1 Rating

Security

9.0

Claritysoft

90%
5.5

Talisma Social CRM

55%
Claritysoft ranks higher in 2/2 features

Single sign-on capability

8.5
85%
5 Ratings
2.0
20%
1 Rating

Role-based user permissions

9.5
95%
5 Ratings
9.0
90%
1 Rating

Platform

6.5

Claritysoft

65%
4.0

Talisma Social CRM

40%
Claritysoft ranks higher in 1/1 features

Mobile access

6.5
65%
4 Ratings
4.0
40%
1 Rating

Social CRM

Claritysoft

Feature Set Not Supported
N/A
4.0

Talisma Social CRM

40%
Talisma Social CRM ranks higher in 2/2 features

Social data

N/A
0 Ratings
5.0
50%
1 Rating

Social engagement

N/A
0 Ratings
3.0
30%
1 Rating

Integrations with 3rd-party Software

Claritysoft

Feature Set Not Supported
N/A
3.5

Talisma Social CRM

35%
Talisma Social CRM ranks higher in 2/2 features

Marketing automation

N/A
0 Ratings
4.0
40%
1 Rating

Compensation management

N/A
0 Ratings
3.0
30%
1 Rating

Attribute Ratings

  • Claritysoft is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

7.3

Claritysoft

73%
5 Ratings
4.0

Talisma Social CRM

40%
1 Rating

Likelihood to Recommend

Claritysoft

Great software for keeping track of things you've done or need to do with certain customers or potential customers.
Read full review

Talisma Corporation

If your company has a lot of data and needs a way to parse through it on a regular basis, Talisma is the software for you. If you want an easy to use system that has pretty graphics and a great user interface, look at other tools to see if you can find a better one.
Read full review

Pros

Claritysoft

  • Claritysoft is a low-cost solution for smaller companies to be able to keep up with leads and customers.
  • It also is great for having one depository for quotes and opportunities you and your company are working on.
  • The marketing function seems to also work really well for sending out and tracking email campaigns.
Read full review

Talisma Corporation

  • Tracks information.
  • Sorts and categorizes data.
  • A lot of flexibility.
Read full review

Cons

Claritysoft

  • Needs to have the ability to be able to change accounts, opportunities, leads, and contacts over to another rep without having to go into each field separately--this is extremely time-consuming.
  • Would like to see each page be able to bring up more then 100 clients at a time.
Read full review

Talisma Corporation

  • Not easy to use.
  • Takes a lot of time to understand the basics.
  • Issues with data and lists.
Read full review

Pricing Details

Claritysoft

Starting Price

$39 per month

Editions & Modules

Claritysoft editions and modules pricing
EditionModules
Claritysoft$39.001

Footnotes

  1. Per Month Per User

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

Optional

Additional Details

Talisma Social CRM

Starting Price

$0

Editions & Modules

Talisma Social CRM editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Alternatives Considered

    Claritysoft

    Claritysoft's emails are much easier to use since Salesforce is in the middle of switching from Classic to Lightning. Also, Salesforce does not have a native group edit option. Claritysoft is much more data driven and you can use all functions of Excel to customize reports. However, Claritysoft does not have as many third-party add-on options compared to Salesforce's app exchange.
    Read full review

    Talisma Corporation

    Talisma is a little behind the times compared to the other competition on the market. It has most of the tools to be successful, but it takes some deep diving into the software to figure out exactly how to use each of these tools to get the job done on a daily basis.
    Read full review

    Return on Investment

    Claritysoft

    • Our previous application did not offer the data details that recently became oftenly asked for by our client. This would cause long waits to build out reporting function via a supportive application. With Claritysoft, we have been able to build internally, reports asked for by the client, as well as offer other reports our client had not thought of. It's ROI is continues to grow week to week it seems.
    • The interaction with the Outlook client in our environment has been less than impressive, but that may be indicative of the parameters and not the fault of the application.
    • Setting up accounts, laying permissions and roles, has been a night and day, positive change, compared to our predecessor.
    Read full review

    Talisma Corporation

    • Positive: It has helped find new leads.
    • Positive: It has helped run reports.
    • Negative: It has taken a lot of time to manage.
    Read full review

    Add comparison