What users are saying about
69 Ratings
69 Ratings
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Score 7.7 out of 101

Likelihood to Recommend

Clarizen

Clarizen is great as a supplement to solid project planning, and can be utilized to foster collaboration between remote resources or teams. However, its project financial tracking functions aren't fully fleshed out, and its 'all-in-one' modules for things like time and expense reporting are lacking compared to competitors. Clarizen also doesn't have much in the way of built-in BI or analysis tools. My organization also struggled a lot with integrating Clarizen with our CRM and accounting tools. It is definitely not a plug-and-play integration.
No photo available

Feature Rating Comparison

Project Management

Clarizen
7.1
Task Management
Clarizen
8.5
Resource Management
Clarizen
7.4
Gantt Charts
Clarizen
5.4
Scheduling
Clarizen
8.4
Workflow Automation
Clarizen
6.9
Team Collaboration
Clarizen
8.3
Support for Agile Methodology
Clarizen
5.6
Support for Waterfall Methodology
Clarizen
7.4
Document Management
Clarizen
7.0
Email integration
Clarizen
7.5
Mobile Access
Clarizen
5.9
Timesheet Tracking
Clarizen
8.1
Change request and Case Management
Clarizen
6.6
Budget and Expense Management
Clarizen
6.1

Professional Services Automation

Clarizen
4.0
Project & financial reporting
Clarizen
5.6
Integration with accounting software
Clarizen
2.5

Pros

Clarizen

  • Highly customizable, can develop organization specific workflows, modules, etc.
  • Interface (in most instances) is easy to use. Timesheets, project details, and report modules are fairly easy to navigate and understand.
  • Good comms tools like discussions, group pages, automatic reminders and notifications.
No photo available

Cons

Clarizen

  • Honestly I am so impressed with what Clarizen can do I haven't had time to stop and think about what it doesn't. If I had to pick something I would say it could provide a graphical interface for simple workflow rules.
Sean Woods, PMP profile photo

Likelihood to Renew

Clarizen

Clarizen 7.5
Based on 27 answers
We found MS Project with Sharepoint and Office 365 was a better solution.
Roger Botterbusch, EA, PMP profile photo

Usability

Clarizen

Clarizen 7.3
Based on 5 answers
Ease of timecard use, Customization.
Shel Hankley profile photo

Reliability and Availability

Clarizen

Clarizen 8.2
Based on 3 answers
Sometimes it is slow when everyone is entering their time on Fridays or Mondays but other than that we rarely see downtime and maintenance notifications are well in advance.
Shel Hankley profile photo

Performance

Clarizen

Clarizen 9.1
Based on 5 answers
Speed is very good considering the number of users that are on simultaneously.
Shel Hankley profile photo

Support

Clarizen

Clarizen 8.8
Based on 5 answers
Any questions we pose to Clarizen are addressed immediately and I receive an answer usually within a matter of hours as opposed to days with other software companies. Clarizen really works hard to get back to it customers quickly and it is well appreciated. When you have a question or struggling, timeliness is important.
No photo available

In-Person Training

Clarizen

Clarizen 8.2
Based on 2 answers
• We worked with a Project Manager on their side. He was very good about developing a project plan to hit our goal. I think we had weekly or twice weekly calls – very steady cadence over 3 month period.
• Their PM skills were great – kept us on task. For the last week, they sent 2 people on site and they did training for power users. After that a couple of them revisited here
No photo available

Online Training

Clarizen

Clarizen 5.4
Based on 5 answers
Our trainer, Alex, is exceptional and knows the product really well. I swear he must have wrote the product himself! His manner with training is very easy going, gives you homework that is applicable to what you need to learn and stages it correctly for you. It was a pleasure to be trained by him.
No photo available

Implementation

Clarizen

Clarizen 8.2
Based on 4 answers
I performed the implementation with our Clarizen provide trainer, who knew the product 100% and it went quickly and without a problem. It was a pleasurable process without the problems other software implementation often encounter. Kudos to the Clarizen team for making this a worry free process for their clients because it is worry free.
No photo available

Alternatives Considered

Clarizen

Clarizen's ease of use, ease of setup, out-of-the-box delivery, project management, and time management were the factors for choosing Clarizen. All were good products but we are happy to have selected Clarizen.
Chris Carpenter profile photo

Return on Investment

Clarizen

  • Didn't get to use this tool long enough to evaluate ROI issues
Roger Botterbusch, EA, PMP profile photo

Pricing Details

Clarizen

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Clarizen Editions & Modules

Clarizen
Edition
Enterprise Edition
$451
Unlimited Edition
$601
1. per user per month
Additional Pricing Details

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