What users are saying about
79 Ratings
12 Ratings
79 Ratings
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Score 8.6 out of 100
12 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

Clarizen One

Clarizen got the job done with time tracking and expense reports, but it didn't do enough to make our organization continue using it. We ended up switching because the key stakeholders (resource management) were unhappy with its offerings. This might be a good fit for smaller organizations that require less feature and capabilities. Instead, our company switched to OpenAir, which has more robust time tracking, expense reports, and PTO accrual and monitoring programs.
Anonymous | TrustRadius Reviewer

Copper Project

Copper Project is one of the best online project management and communication tools are available for businesses of all types. Creating and assigning the task to other team members becomes easy as it does on its own easily.
Brandon Smith | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Clarizen One
7.8
Copper Project
9.4
Task Management
Clarizen One
8.4
Copper Project
10.0
Resource Management
Clarizen One
7.9
Copper Project
9.0
Gantt Charts
Clarizen One
8.1
Copper Project
10.0
Scheduling
Clarizen One
7.5
Copper Project
10.0
Workflow Automation
Clarizen One
6.6
Copper Project
8.0
Team Collaboration
Clarizen One
7.5
Copper Project
10.0
Support for Agile Methodology
Clarizen One
7.5
Copper Project
9.0
Support for Waterfall Methodology
Clarizen One
8.0
Copper Project
9.0
Document Management
Clarizen One
7.9
Copper Project
10.0
Email integration
Clarizen One
7.9
Copper Project
10.0
Mobile Access
Clarizen One
8.9
Copper Project
10.0
Timesheet Tracking
Clarizen One
8.1
Copper Project
9.0
Change request and Case Management
Clarizen One
7.9
Copper Project
8.0
Budget and Expense Management
Clarizen One
7.4
Copper Project
9.0

Professional Services Automation

Clarizen One
7.8
Copper Project
9.8
Project & financial reporting
Clarizen One
7.6
Copper Project
10.0
Integration with accounting software
Clarizen One
8.0
Copper Project
10.0
Quotes/estimates
Clarizen One
Copper Project
10.0
Invoicing
Clarizen One
Copper Project
9.0

Pros

Clarizen One

  • Highly customizable, can develop organization specific workflows, modules, etc.
  • Interface (in most instances) is easy to use. Timesheets, project details, and report modules are fairly easy to navigate and understand.
  • Good comms tools like discussions, group pages, automatic reminders and notifications.
Anonymous | TrustRadius Reviewer

Copper Project

  • It has been a great find for me as it reduces my work and make me more productive at other work which I usually neglect them because of excessive work.
  • The platform is trending on top of list worldwide because of its stand out feature task structure.
  • It comprises all the best tools and strategies that involve a successful activity development system.
Brandon Smith | TrustRadius Reviewer

Cons

Clarizen One

  • Export: I'm not wild about the export options. We created a custom project plan formatter to turn the ugly export in CSV to a customer facing color coded PDF. It's not super easy to give your customers something pretty to look at (although they do offer PPTs)
  • Gantt Charts: All I want in life is a nice little high level set of milestones to pop into a slide I'm showing to a steering committee. It's just not something the system does. I've just had to screen shot a hard to read gantt from the system or recreate in PPT or Visio. No fun
  • Speed: I am not sure what's going on here but Clarizen can be pretty slow to update small changes to project plans. It's rough when you have a laundry list of changes to make but the system is waiting
Sarah Meerschaert | TrustRadius Reviewer

Copper Project

  • The biggest drawback that Copper Project has that it becomes slow at times [in my experience].
  • Secondly, to manage anything in the platform I have to make a ticket every time to make any changes which are frustrating for me a lot.
  • [In my experience] it usually becomes clunky and slow while dealing with large requests which need to be change and functionality needs to improve more.
Brandon Smith | TrustRadius Reviewer

Likelihood to Renew

Clarizen One

Clarizen One 7.5
Based on 27 answers
I give my renewal of this product a 9. It's only because we never know what product may come out next and how other factors in our office political environment may cause impact upon this. If I always had my way, this is what we'd settle on as our de facto project management system.
Anonymous | TrustRadius Reviewer

Copper Project

No score
No answers yet
No answers on this topic

Usability

Clarizen One

Clarizen One 7.3
Based on 5 answers
It is easy to configure, intuitive. The customization process is in some ways better than Salesforce.com. It has a great UI. It does however depend on how it's implemented.

The design of it is generally fine, however the ability to data upload people from a spreadsheet is an obvious miss.
Anonymous | TrustRadius Reviewer

Copper Project

No score
No answers yet
No answers on this topic

Reliability and Availability

Clarizen One

Clarizen One 8.2
Based on 6 answers
Sometimes it is slow when everyone is entering their time on Fridays or Mondays but other than that we rarely see downtime and maintenance notifications are well in advance.
Shel Hankley | TrustRadius Reviewer

Copper Project

No score
No answers yet
No answers on this topic

Performance

Clarizen One

Clarizen One 9.1
Based on 10 answers
Reports: Quick to Reasonable

Most Ancillary Pages: Quick to Reasonable
(By "ancillary" I mean lesser used/master data maintenance pages - e.g. People, Customers, Individual Tasks, Milestones, etc.)

Work Plan (with 100 sub items): Reasonable to Slow
Jason Beamer | TrustRadius Reviewer

Copper Project

No score
No answers yet
No answers on this topic

Support Rating

Clarizen One

Clarizen One 8.0
Based on 12 answers
It's a good experience overall. Clarizen was useful when needed. It's mostly needed for advice on how to do more sophisticated actions or how to change something that was set up administratively. It's seldom used otherwise. The product consistently works, the documentation is acceptable, and the generally intuitive product is easy enough for most staff to pick up without much issue.
Mike Narumiya | TrustRadius Reviewer

Copper Project

No score
No answers yet
No answers on this topic

In-Person Training

Clarizen One

Clarizen One 8.2
Based on 2 answers
• We worked with a Project Manager on their side. He was very good about developing a project plan to hit our goal. I think we had weekly or twice weekly calls – very steady cadence over 3 month period.
• Their PM skills were great – kept us on task. For the last week, they sent 2 people on site and they did training for power users. After that a couple of them revisited here
Anonymous | TrustRadius Reviewer

Copper Project

No score
No answers yet
No answers on this topic

Online Training

Clarizen One

Clarizen One 5.4
Based on 5 answers
Our trainer, Alex, is exceptional and knows the product really well. I swear he must have wrote the product himself! His manner with training is very easy going, gives you homework that is applicable to what you need to learn and stages it correctly for you. It was a pleasure to be trained by him.
Anonymous | TrustRadius Reviewer

Copper Project

No score
No answers yet
No answers on this topic

Implementation Rating

Clarizen One

Clarizen One 8.2
Based on 8 answers
I performed the implementation with our Clarizen provide trainer, who knew the product 100% and it went quickly and without a problem. It was a pleasurable process without the problems other software implementation often encounter. Kudos to the Clarizen team for making this a worry free process for their clients because it is worry free.
Anonymous | TrustRadius Reviewer

Copper Project

No score
No answers yet
No answers on this topic

Alternatives Considered

Clarizen One

There were several others I reviewed that I can no longer remember but none of them compared to Clarizen when it came to flexibility. Many factors sold us on Clarizen but most importantly it was that Clarizen was capable of wrapping itself around our existing processes instead of us changing to to meet the software tool. With that said, we are now looking at changing some of our processes due to the fact that Clarizen is such a powerful tool!
Sean Woods, PMP | TrustRadius Reviewer

Copper Project

Integration of the Copper Project is amazing. It is designed on such a great module that it can easily integrate with any other software. I have a lot of software already in my organization which we are using to handle different processes in the organization, Copper Project easily integrated with them and gives me all in one platform to manage all of my activities on one platform which is a great help for me.
Brandon Smith | TrustRadius Reviewer

Return on Investment

Clarizen One

  • Great customer feedback related to real-time availabilty of project status. We could tailor gant charts to various customers within an organization fairly quickly.
  • Seeing real-time breakdown of costs and time for projects was great. The main page with summary charts was a great way to get information at a glance.
  • Clarizen use definitely helped us stream-line project planning and assisted with identifying bottlenecks.
  • We run many projects in parallel with similar timepoints (pre-, interim-, and post-). The software was pretty straight forward, permitting us to create one project outline then dupiclating it (as a template) for a number of others.
Carlos Chang | TrustRadius Reviewer

Copper Project

  • This feature is also helping me a lot in making project structure and prioritizing things according to the flow of work, which is great as it gives clear path what to do next.
  • Customer support of Copper Project is very professional.
  • I recently had some problems while using the platform, they listened to the problem carefully and responded with a more feasible and workable solution within the limited time frame, which gives me the confidence to use the platform more in-depth.
Brandon Smith | TrustRadius Reviewer

Screenshots

Pricing Details

Clarizen One

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Clarizen One Editions & Modules

Edition
Enterprise Edition$451
Unlimited Edition$601
  1. per user per month
Additional Pricing Details

Copper Project

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Copper Project Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Clarizen One
8.6
Copper Project
9.0

Likelihood to Renew

Clarizen One
7.5
Copper Project

Usability

Clarizen One
7.3
Copper Project

Reliability and Availability

Clarizen One
8.2
Copper Project

Performance

Clarizen One
9.1
Copper Project

Support Rating

Clarizen One
8.0
Copper Project

In-Person Training

Clarizen One
8.2
Copper Project

Online Training

Clarizen One
5.4
Copper Project

Implementation Rating

Clarizen One
8.2
Copper Project

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