What users are saying about
73 Ratings
16 Ratings
73 Ratings
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Score 8.9 out of 100
16 Ratings
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Score 7.8 out of 100

Likelihood to Recommend

Clarizen One

Clarizen got the job done with time tracking and expense reports, but it didn't do enough to make our organization continue using it. We ended up switching because the key stakeholders (resource management) were unhappy with its offerings. This might be a good fit for smaller organizations that require less feature and capabilities. Instead, our company switched to OpenAir, which has more robust time tracking, expense reports, and PTO accrual and monitoring programs.
Anonymous | TrustRadius Reviewer

FunctionFox

If you are trying to track time across teams or functions, that is really what FunctionFox is designed for. I think this would work better for individual, smaller teams with similar tasks and activities, instead of for larger companies with more complex organizational operations. If you are just getting started with time tracking, this could be a good place to start.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Clarizen One
7.0
FunctionFox
Task Management
Clarizen One
8.5
FunctionFox
Resource Management
Clarizen One
7.5
FunctionFox
Gantt Charts
Clarizen One
7.4
FunctionFox
Scheduling
Clarizen One
6.3
FunctionFox
Workflow Automation
Clarizen One
4.8
FunctionFox
Team Collaboration
Clarizen One
6.5
FunctionFox
Support for Agile Methodology
Clarizen One
6.9
FunctionFox
Support for Waterfall Methodology
Clarizen One
8.1
FunctionFox
Document Management
Clarizen One
5.7
FunctionFox
Email integration
Clarizen One
7.5
FunctionFox
Mobile Access
Clarizen One
6.9
FunctionFox
Timesheet Tracking
Clarizen One
8.7
FunctionFox
Change request and Case Management
Clarizen One
7.5
FunctionFox
Budget and Expense Management
Clarizen One
5.9
FunctionFox

Professional Services Automation

Clarizen One
4.5
FunctionFox
Project & financial reporting
Clarizen One
6.5
FunctionFox
Integration with accounting software
Clarizen One
2.6
FunctionFox

Pros

Clarizen One

  • Highly customizable, can develop organization specific workflows, modules, etc.
  • Interface (in most instances) is easy to use. Timesheets, project details, and report modules are fairly easy to navigate and understand.
  • Good comms tools like discussions, group pages, automatic reminders and notifications.
Anonymous | TrustRadius Reviewer

FunctionFox

  • With only a couple clicks I can still easily pull reports by employee on a weekly basis which provide the information I need to run payroll.
  • I pull reports by client each month for our monthly client billings, which we have broken down by project so I can easily see how our time was spent on their account.
  • We set a budget for the approved number of hours we can apply to any one project for the month, and the system provides the project manager with a warning as the limit comes near. That function has been fantastic!
  • FunctionFox's Help Desk personnel are wonderful, providing an exceptionally personalized experience. They take their time, and will even schedule a call to go into greater depth, such as an entire account review just to ensure you're able to use all the product features to your company's best advantage. Our entire team jumped on a half hour call a couple months ago, and she answered ALL of our questions, including providing us with info on some features we hadn't realized even existed.
Anonymous | TrustRadius Reviewer

Cons

Clarizen One

  • Export: I'm not wild about the export options. We created a custom project plan formatter to turn the ugly export in CSV to a customer facing color coded PDF. It's not super easy to give your customers something pretty to look at (although they do offer PPTs)
  • Gantt Charts: All I want in life is a nice little high level set of milestones to pop into a slide I'm showing to a steering committee. It's just not something the system does. I've just had to screen shot a hard to read gantt from the system or recreate in PPT or Visio. No fun
  • Speed: I am not sure what's going on here but Clarizen can be pretty slow to update small changes to project plans. It's rough when you have a laundry list of changes to make but the system is waiting
Sarah Meerschaert | TrustRadius Reviewer

FunctionFox

  • The function of the site is not as user-friendly as others, it's sometimes hard to find certain projects and organize data in order to track effectively. I would often need to download/export reports.
  • Sometimes a project would accidentally be created twice and hours billed to two separate projects for the same thing. Which made tracking and billing increasingly difficult.
  • Little to no organization of projects for billing and finance purposes, which makes it hard when we conduct billing as there is not a clear way to know if a project is complete, ongoing, rejected etc.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Clarizen One

Clarizen One 7.5
Based on 27 answers
I give my renewal of this product a 9. It's only because we never know what product may come out next and how other factors in our office political environment may cause impact upon this. If I always had my way, this is what we'd settle on as our de facto project management system.
Anonymous | TrustRadius Reviewer

FunctionFox

FunctionFox 3.0
Based on 4 answers
All of my employees are used to it and introducing a new software to them requires them to get trained again increasing the costs. TimeFox is an easy to use and understand software. Another advantage of TimeFox is that is an online software and I can access it whenever I want to.
Sanket Patel | TrustRadius Reviewer

Usability

Clarizen One

Clarizen One 7.3
Based on 5 answers
It is easy to configure, intuitive. The customization process is in some ways better than Salesforce.com. It has a great UI. It does however depend on how it's implemented.

The design of it is generally fine, however the ability to data upload people from a spreadsheet is an obvious miss.
Anonymous | TrustRadius Reviewer

FunctionFox

FunctionFox 4.0
Based on 1 answer
It's a good tool for tracking hours and overall budget. It does not give you insight into why there are those hours, or what part of the project has over burned. The tool is also tough to export reports and find the correct information throughout. Not only this, but I also have a hard time changing project details - there's no real easy way to and there's a larger room for error
Anonymous | TrustRadius Reviewer

Reliability and Availability

Clarizen One

Clarizen One 8.2
Based on 6 answers
Sometimes it is slow when everyone is entering their time on Fridays or Mondays but other than that we rarely see downtime and maintenance notifications are well in advance.
Shel Hankley | TrustRadius Reviewer

FunctionFox

No score
No answers yet
No answers on this topic

Performance

Clarizen One

Clarizen One 9.1
Based on 10 answers
Reports: Quick to Reasonable

Most Ancillary Pages: Quick to Reasonable
(By "ancillary" I mean lesser used/master data maintenance pages - e.g. People, Customers, Individual Tasks, Milestones, etc.)

Work Plan (with 100 sub items): Reasonable to Slow
Jason Beamer | TrustRadius Reviewer

FunctionFox

No score
No answers yet
No answers on this topic

Support Rating

Clarizen One

Clarizen One 8.0
Based on 12 answers
It's a good experience overall. Clarizen was useful when needed. It's mostly needed for advice on how to do more sophisticated actions or how to change something that was set up administratively. It's seldom used otherwise. The product consistently works, the documentation is acceptable, and the generally intuitive product is easy enough for most staff to pick up without much issue.
Mike Narumiya | TrustRadius Reviewer

FunctionFox

FunctionFox 8.0
Based on 2 answers
I haven't used FunctionFox for a lot of support requests. On the times that i've been having issues I've had the issue resolved within a day, most questions I have had i've been able to source answers online or from a colleague. From what I have experienced the support team seems great.
Anonymous | TrustRadius Reviewer

In-Person Training

Clarizen One

Clarizen One 8.2
Based on 2 answers
• We worked with a Project Manager on their side. He was very good about developing a project plan to hit our goal. I think we had weekly or twice weekly calls – very steady cadence over 3 month period.
• Their PM skills were great – kept us on task. For the last week, they sent 2 people on site and they did training for power users. After that a couple of them revisited here
Anonymous | TrustRadius Reviewer

FunctionFox

No score
No answers yet
No answers on this topic

Online Training

Clarizen One

Clarizen One 5.4
Based on 5 answers
Our trainer, Alex, is exceptional and knows the product really well. I swear he must have wrote the product himself! His manner with training is very easy going, gives you homework that is applicable to what you need to learn and stages it correctly for you. It was a pleasure to be trained by him.
Anonymous | TrustRadius Reviewer

FunctionFox

No score
No answers yet
No answers on this topic

Implementation Rating

Clarizen One

Clarizen One 8.2
Based on 8 answers
I performed the implementation with our Clarizen provide trainer, who knew the product 100% and it went quickly and without a problem. It was a pleasurable process without the problems other software implementation often encounter. Kudos to the Clarizen team for making this a worry free process for their clients because it is worry free.
Anonymous | TrustRadius Reviewer

FunctionFox

FunctionFox 5.0
Based on 2 answers
Unsure on implementation of FunctionFox - was before my time at the company. Everyone at the company had a good understanding of the product and how to use it by the time I joined. My understanding is we implemented ourselves with a few training sessions for the creative team and adding hours as well as training for the account team to add projects
Anonymous | TrustRadius Reviewer

Alternatives Considered

Clarizen One

There were several others I reviewed that I can no longer remember but none of them compared to Clarizen when it came to flexibility. Many factors sold us on Clarizen but most importantly it was that Clarizen was capable of wrapping itself around our existing processes instead of us changing to to meet the software tool. With that said, we are now looking at changing some of our processes due to the fact that Clarizen is such a powerful tool!
Sean Woods, PMP | TrustRadius Reviewer

FunctionFox

When we were looking for software we tested several, and FunctionFox was hands down the best value. While there are other options, and each company is different, nothing could come close to filling our needs the way FunctionFox has. The money we spend has been returned several times over.
Travis Brown | TrustRadius Reviewer

Return on Investment

Clarizen One

  • Great customer feedback related to real-time availabilty of project status. We could tailor gant charts to various customers within an organization fairly quickly.
  • Seeing real-time breakdown of costs and time for projects was great. The main page with summary charts was a great way to get information at a glance.
  • Clarizen use definitely helped us stream-line project planning and assisted with identifying bottlenecks.
  • We run many projects in parallel with similar timepoints (pre-, interim-, and post-). The software was pretty straight forward, permitting us to create one project outline then dupiclating it (as a template) for a number of others.
Carlos Chang | TrustRadius Reviewer

FunctionFox

  • FunctionFox pays for itself just about every month in terms of how much more I am able to bill than before I started using the software, and how much less time I need to spend on non-billable admin tasks. I used to create invoices based mostly on what sounded fair, rather than on accurate time & cost records. I'm sure my clients loved it, but it wasn't healthy for my business. Now I base invoices on actual time and expense records, and end up with more money in my pocket.
  • It's not tangible, but FunctionFox has improved my ability to communicate with clients, and with freelance partners when I'm involved in a collaborative project. I can anticipate and discuss potential budget or delivery deadline overruns before they occur. The goodwill this builds has had a tremendously positive impact on client and partnership relations.
  • I fell into freelancing without a lot of experience running a business. FunctionFox has been a great teacher, helping me think through many issues that I wouldn't have even recognized as important. It is simple to use, with a UI that is neither intimidating nor overwhelming, and it has been super flexible in terms of molding it to suit the way I work.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Clarizen One

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Clarizen One Editions & Modules

Edition
Enterprise Edition$451
Unlimited Edition$601
  1. per user per month
Additional Pricing Details

FunctionFox

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

FunctionFox Editions & Modules

Edition
FunctionFox Classic$51
FunctionFox Premier$101
FunctionFox In-House$201
  1. per user
Modules
TimeFox Lite$201
TimeFox Classic$52
TimeFox Premier$102
TimeFox In-House$152
  1. Other
  2. Per User per Month
Additional Pricing Details
No hidden fees. All customer support, and regular upgrades are included free of charge.

Rating Summary

Likelihood to Recommend

Clarizen One
8.9
FunctionFox
7.8

Likelihood to Renew

Clarizen One
7.5
FunctionFox
3.0

Usability

Clarizen One
7.3
FunctionFox
4.0

Reliability and Availability

Clarizen One
8.2
FunctionFox

Performance

Clarizen One
9.1
FunctionFox

Support Rating

Clarizen One
8.0
FunctionFox
8.0

In-Person Training

Clarizen One
8.2
FunctionFox

Online Training

Clarizen One
5.4
FunctionFox

Implementation Rating

Clarizen One
8.2
FunctionFox
5.0

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