What users are saying about
73 Ratings
Top Rated
503 Ratings
73 Ratings
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Score 8.9 out of 100
Top Rated
503 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8 out of 100

Likelihood to Recommend

Clarizen One

Clarizen got the job done with time tracking and expense reports, but it didn't do enough to make our organization continue using it. We ended up switching because the key stakeholders (resource management) were unhappy with its offerings. This might be a good fit for smaller organizations that require less feature and capabilities. Instead, our company switched to OpenAir, which has more robust time tracking, expense reports, and PTO accrual and monitoring programs.
Anonymous | TrustRadius Reviewer

Workfront

Workfront is great when setting up a new project with being able to input a lot of pieces of information to get accurate timing and costs by project and to automate the step-by-step of each project. The challenge really comes in with PMs that need to manually update each step with the correct information because as users, we cannot be beholden to accounting for own time within the system and so project timelines can derail quickly due to the need to manually make adjustments. Because [Workfront] has a lot of integrations with other systems, there are a lot of one way notification pushes, but there are not system updates that seem to flow back into the platform for the system to account for and must be manually noted.
Casey Gold | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Clarizen One
7.0
Workfront
7.7
Task Management
Clarizen One
8.5
Workfront
8.9
Resource Management
Clarizen One
7.5
Workfront
7.9
Gantt Charts
Clarizen One
7.4
Workfront
7.2
Scheduling
Clarizen One
6.3
Workfront
7.3
Workflow Automation
Clarizen One
4.8
Workfront
7.4
Team Collaboration
Clarizen One
6.5
Workfront
8.1
Support for Agile Methodology
Clarizen One
6.9
Workfront
6.9
Support for Waterfall Methodology
Clarizen One
8.1
Workfront
7.9
Document Management
Clarizen One
5.7
Workfront
8.3
Email integration
Clarizen One
7.5
Workfront
8.0
Mobile Access
Clarizen One
6.9
Workfront
6.5
Timesheet Tracking
Clarizen One
8.7
Workfront
7.8
Change request and Case Management
Clarizen One
7.5
Workfront
7.7
Budget and Expense Management
Clarizen One
5.9
Workfront
7.4

Professional Services Automation

Clarizen One
4.5
Workfront
7.8
Project & financial reporting
Clarizen One
6.5
Workfront
7.5
Integration with accounting software
Clarizen One
2.6
Workfront
7.3
Quotes/estimates
Clarizen One
Workfront
7.6
Invoicing
Clarizen One
Workfront
8.7

Pros

Clarizen One

  • Highly customizable, can develop organization specific workflows, modules, etc.
  • Interface (in most instances) is easy to use. Timesheets, project details, and report modules are fairly easy to navigate and understand.
  • Good comms tools like discussions, group pages, automatic reminders and notifications.
Anonymous | TrustRadius Reviewer

Workfront

  • Workfront has a nice interface and it is especially easy to get started with development projects.
  • You can easily configure dashboards and monitor planned activities.
  • Create to-do lists to organize and customize the workflow for each project.
  • It allows integration with other tools for collaboration throughout the organization and the exchange of information.
  • It features easy-to-define templates for to-do lists and projects.
  • The best features are project organization, calendar, and email integration.
Anonymous | TrustRadius Reviewer

Cons

Clarizen One

  • Export: I'm not wild about the export options. We created a custom project plan formatter to turn the ugly export in CSV to a customer facing color coded PDF. It's not super easy to give your customers something pretty to look at (although they do offer PPTs)
  • Gantt Charts: All I want in life is a nice little high level set of milestones to pop into a slide I'm showing to a steering committee. It's just not something the system does. I've just had to screen shot a hard to read gantt from the system or recreate in PPT or Visio. No fun
  • Speed: I am not sure what's going on here but Clarizen can be pretty slow to update small changes to project plans. It's rough when you have a laundry list of changes to make but the system is waiting
Sarah Meerschaert | TrustRadius Reviewer

Workfront

  • Workfront is not the most user-intuitive platform for all. There will need to be significant training periods for end-users.
  • The User Interface can be more confusing when compared to like-options in the market.
  • It is a large and expansive program - therefore, executive updates are somewhat difficult within the platform.
Joshua Melder | TrustRadius Reviewer

Likelihood to Renew

Clarizen One

Clarizen One 7.5
Based on 27 answers
I give my renewal of this product a 9. It's only because we never know what product may come out next and how other factors in our office political environment may cause impact upon this. If I always had my way, this is what we'd settle on as our de facto project management system.
Anonymous | TrustRadius Reviewer

Workfront

Workfront 8.6
Based on 59 answers
All that I've said already is why. I suppose the clearest way to say it is that at this point? I cannot imagine running the 300+ active projects in eMarketing without AtTask; it simply wouldn't be possible and even more; I wouldn't imagine why we'd try to find an alternative tool when we have one meeting our needs.
Adam Messano | TrustRadius Reviewer

Usability

Clarizen One

Clarizen One 7.3
Based on 5 answers
It is easy to configure, intuitive. The customization process is in some ways better than Salesforce.com. It has a great UI. It does however depend on how it's implemented.

The design of it is generally fine, however the ability to data upload people from a spreadsheet is an obvious miss.
Anonymous | TrustRadius Reviewer

Workfront

Workfront 8.0
Based on 17 answers
I gave a rating of 10 on overall usability because Workfront is cloud based and very easy to use. Workfront also provides collaboration on projects which is critical to a projects success. The tool gives everyone high level visibility in their projects down to the smallest detail. Wonderful project management system, allows you to cut down on emails, meetings and no more spreadsheets for tracking your projects.
Maryland Tracy | TrustRadius Reviewer

Reliability and Availability

Clarizen One

Clarizen One 8.2
Based on 6 answers
Sometimes it is slow when everyone is entering their time on Fridays or Mondays but other than that we rarely see downtime and maintenance notifications are well in advance.
Shel Hankley | TrustRadius Reviewer

Workfront

Workfront 9.1
Based on 16 answers
Maintenance is required, but usually after work hours, Some days the proofing tool function is not operational, but this is a new function of the tool that WF is working out. the kinks on. Chrome is the best browser to use the system in and we find Firefox and Explorer lose some view functionality - Gantt Chart, Resource Grid
Anonymous | TrustRadius Reviewer

Performance

Clarizen One

Clarizen One 9.1
Based on 10 answers
Reports: Quick to Reasonable

Most Ancillary Pages: Quick to Reasonable
(By "ancillary" I mean lesser used/master data maintenance pages - e.g. People, Customers, Individual Tasks, Milestones, etc.)

Work Plan (with 100 sub items): Reasonable to Slow
Jason Beamer | TrustRadius Reviewer

Workfront

Workfront 5.9
Based on 6 answers
No answer on this topic is available.

Support Rating

Clarizen One

Clarizen One 8.0
Based on 12 answers
It's a good experience overall. Clarizen was useful when needed. It's mostly needed for advice on how to do more sophisticated actions or how to change something that was set up administratively. It's seldom used otherwise. The product consistently works, the documentation is acceptable, and the generally intuitive product is easy enough for most staff to pick up without much issue.
Mike Narumiya | TrustRadius Reviewer

Workfront

Workfront 7.8
Based on 22 answers
It would be nice if the support forms were more dynamic so you could add more information to the support ticket when you enter it to reduce back and forth with the support team member. Also communication on escalated tickets isn't always great. It's gotten better over the years but still needs improvement. Other than that, initial response on support tickets is really quick and the people I've dealt with have always been very professional.
Mike Tompkins | TrustRadius Reviewer

In-Person Training

Clarizen One

Clarizen One 8.2
Based on 2 answers
• We worked with a Project Manager on their side. He was very good about developing a project plan to hit our goal. I think we had weekly or twice weekly calls – very steady cadence over 3 month period.
• Their PM skills were great – kept us on task. For the last week, they sent 2 people on site and they did training for power users. After that a couple of them revisited here
Anonymous | TrustRadius Reviewer

Workfront

Workfront 5.0
Based on 1 answer
It was from my boss, not a rep from AtTask.
Anonymous | TrustRadius Reviewer

Online Training

Clarizen One

Clarizen One 5.4
Based on 5 answers
Our trainer, Alex, is exceptional and knows the product really well. I swear he must have wrote the product himself! His manner with training is very easy going, gives you homework that is applicable to what you need to learn and stages it correctly for you. It was a pleasure to be trained by him.
Anonymous | TrustRadius Reviewer

Workfront

Workfront 8.9
Based on 4 answers
The training is very easy to use and you can simply choose the topics included in the course(s) that are most important to your training needs. After each training course, you are tested on what you have learned. If you need a refresher course, they provide Course Catalogs as well as instructor-led courses & workshops.
Maryland Tracy | TrustRadius Reviewer

Implementation Rating

Clarizen One

Clarizen One 8.2
Based on 8 answers
I performed the implementation with our Clarizen provide trainer, who knew the product 100% and it went quickly and without a problem. It was a pleasurable process without the problems other software implementation often encounter. Kudos to the Clarizen team for making this a worry free process for their clients because it is worry free.
Anonymous | TrustRadius Reviewer

Workfront

Workfront 8.3
Based on 20 answers
Most people learn as you go, a lot of this stuff requires trial and error throughout so my suggestion is to provide as much information in the upfront and keep it as simple as possible. You can add other tools and features as you go but everyone should have the basics down so no bad habits can start to develop. Be persistent with everyone, and don't be afraid to correct and talk through steps again so everyone is on the same page
Anonymous | TrustRadius Reviewer

Alternatives Considered

Clarizen One

There were several others I reviewed that I can no longer remember but none of them compared to Clarizen when it came to flexibility. Many factors sold us on Clarizen but most importantly it was that Clarizen was capable of wrapping itself around our existing processes instead of us changing to to meet the software tool. With that said, we are now looking at changing some of our processes due to the fact that Clarizen is such a powerful tool!
Sean Woods, PMP | TrustRadius Reviewer

Workfront

Workfront offers more features than lower cost options, allowing us to scale our business and not have to shift with each jump in headcount. it also provides more financial data support compared to simpler tools. It integrates into accounting software as well.
Amy Pyles | TrustRadius Reviewer

Scalability

Clarizen One

No score
No answers yet
No answers on this topic

Workfront

Workfront 9.1
Based on 2 answers
Our projects can get quite large and then they slow down when they get too big. I really don't like the new "1-250" which you can adjust to "All" but why are they doing that in the first place? Because they cannot keep track of all the tasks. That is a poor level of scaleability.
Anonymous | TrustRadius Reviewer

Return on Investment

Clarizen One

  • Great customer feedback related to real-time availabilty of project status. We could tailor gant charts to various customers within an organization fairly quickly.
  • Seeing real-time breakdown of costs and time for projects was great. The main page with summary charts was a great way to get information at a glance.
  • Clarizen use definitely helped us stream-line project planning and assisted with identifying bottlenecks.
  • We run many projects in parallel with similar timepoints (pre-, interim-, and post-). The software was pretty straight forward, permitting us to create one project outline then dupiclating it (as a template) for a number of others.
Carlos Chang | TrustRadius Reviewer

Workfront

  • I'll admit... they sort of had to drag me kicking and screaming into using Workfront. I feared that it was going to be one of those things where it took more time to document/track what you're doing than it took to actually do it. Fortunately that turned out not to be the case. We've found a good balance between tracking things and not having to "feed the beast" all the time.
  • Workfront has absolutely changed the way my team works from a process standpoint. Previously, there was no way for us to quantify creative work, evaluate workloads of the creative staff or effectively capture the back and forth that accompanies a creative project. Workfront has solved all of these for us and more.
Pricillar Nyokabi | TrustRadius Reviewer

Screenshots

Pricing Details

Clarizen One

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Clarizen One Editions & Modules

Edition
Enterprise Edition$451
Unlimited Edition$601
  1. per user per month
Additional Pricing Details

Workfront

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Workfront Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Clarizen One
8.9
Workfront
8.3

Likelihood to Renew

Clarizen One
7.5
Workfront
8.6

Usability

Clarizen One
7.3
Workfront
8.0

Reliability and Availability

Clarizen One
8.2
Workfront
9.1

Performance

Clarizen One
9.1
Workfront
5.9

Support Rating

Clarizen One
8.0
Workfront
7.8

In-Person Training

Clarizen One
8.2
Workfront
5.0

Online Training

Clarizen One
5.4
Workfront
8.9

Implementation Rating

Clarizen One
8.2
Workfront
8.3

Scalability

Clarizen One
Workfront
9.1

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