What users are saying about
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Top Rated
66 Ratings
156 Ratings

Classy

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Top Rated
66 Ratings
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Score 8.5 out of 100
156 Ratings
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Score 8.5 out of 100

Attribute Ratings

  • Classy is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

Likelihood to Recommend

8.6

Classy

86%
50 Ratings
8.0

CrowdCompass

80%
103 Ratings

Likelihood to Renew

Classy

N/A
0 Ratings
7.0

CrowdCompass

70%
10 Ratings

Usability

9.0

Classy

90%
1 Rating
7.4

CrowdCompass

74%
10 Ratings

Availability

Classy

N/A
0 Ratings
9.1

CrowdCompass

91%
2 Ratings

Performance

Classy

N/A
0 Ratings
9.1

CrowdCompass

91%
2 Ratings

Support Rating

9.9

Classy

99%
6 Ratings
8.0

CrowdCompass

80%
54 Ratings

Online Training

Classy

N/A
0 Ratings
7.3

CrowdCompass

73%
1 Rating

Implementation Rating

Classy

N/A
0 Ratings
7.7

CrowdCompass

77%
11 Ratings

Configurability

Classy

N/A
0 Ratings
8.2

CrowdCompass

82%
1 Rating

Ease of integration

Classy

N/A
0 Ratings
9.1

CrowdCompass

91%
1 Rating

Product Scalability

Classy

N/A
0 Ratings
8.2

CrowdCompass

82%
1 Rating

Vendor post-sale

Classy

N/A
0 Ratings
9.1

CrowdCompass

91%
1 Rating

Vendor pre-sale

Classy

N/A
0 Ratings
9.1

CrowdCompass

91%
1 Rating

Likelihood to Recommend

Classy.org

Well suited for organizations with large fundraising programs or many recurring donors, especially those who have the staffing to devote to reporting and fundraising data analysis. Variety of payment options is good for mobile-first or younger audiences who may be taking more frequent advantage of payment methods like Venmo and Apple Pay. Most useful if it is used in tandem as an event registration/event hosting platform (Classy Event Registration or Classy Live) as attendee data and fundraising is kept in a single place. Less appropriate for smaller organizations, or folks that will not be doing crowdfunding/peer-to-peer/events. There are other platforms that do standard donation pages well that have fewer bells and whistles but are accordingly cheaper.
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Cvent

CrowdCompass was the best part of Cvent each time I used it, from the ease of use to the customer service and handholding. I would recommend it for anyone using Cvent Event Management for an in-person event. I know Cvent just rolled out their virtual event hub though, so for virtual and hybrid events that are employing the Cvent family of tools, I would probably say CrowdCompass is unnecessary.
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Pros

Classy.org

  • The Classy platform is easy to use, both for the staff and our volunteer fundraisers
  • It's easy to build a great looking fundraising page
  • Classy support (particularly chat and phone) are attentive and responsive. Every one there is smart and nice!
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Cvent

  • Provides attendees with their personalized schedules at their fingertips.
  • Facilitates networking through the ability to set appointments and send messages with other attendees, and inspires competition with The Game and Click challenges.
  • Gives attendees the ability to view handouts, take notes and download the information to their personal computers when they get back to their offices.
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Cons

Classy.org

  • Campaigns lack customization options which can be limiting- while you can add code to make some changes, there is a basic framework that you can't always override.
  • Slow to roll out some donor payment options like Venmo.
  • Not inexpensive price point and on an annual contract, so the software is definitely an investment.
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Cvent

  • Last year, the gamification did not allow much customization, which was a shame. I hope that by the time I am ready to build my 2020 app, this function has been expanded
  • The app to upload/edit push notifications was only available on iPhone so I had to have another team member handle that seems I have an android phone.
  • Emails (invites, etc.) often go to junk.
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Pricing Details

Classy

Starting Price

Editions & Modules

Classy editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional

    Additional Details

    CrowdCompass

    Starting Price

    $0

    Editions & Modules

    CrowdCompass editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      Classy.org

      No answers on this topic

      Cvent

      We have been using CrowdCompass for 3 years and it has all of the capabilities and functionality that we need, it's easy to use, and Cvent is always implementing new features and enhancements to keep up with the latest trends and technology.
      Read full review

      Usability

      Classy.org

      VERY easy to use, but lacks flexibility. But very easy to learn and master, even for someone with technical skills. They offer live chat which is a great help for on-demand support. At higher call volumes, you may wait 10 minutes, but I’ve never waited for more than that and the support if 90% of the time very helpful.
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      Cvent

      It is very easy to use as everything is very intuitive. Configurating an app does not take too much time at the end, especially as soon as you already have done one as you can dupplicate the entire content. This is very practical when you use the app for annual events. Also few elements are not updatable once the app is published. Of course you can't change the entire design and the security settings which is a good thing anyway, but the entire content can be updated which allows you to publish your app quite early in advance to boost the engagement without having to wait to have everything in your hands (for instance the speakers bios or abstracts). Plus by adding more content regularly it encourage your audience to come back also regularly to check what is going on before the event.
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      Reliability and Availability

      Classy.org

      No answers on this topic

      Cvent

      Have not had any issues with availability
      Read full review

      Performance

      Classy.org

      No answers on this topic

      Cvent

      Have had no issues
      Read full review

      Support Rating

      Classy.org

      Classy's team was very helpful as we transitioned over, and helped us get everything set up quite easily. The few times we've had issues or questions, their online chat feature has been a quick way to get answers. On Giving Tuesday last year, the site went down, but Classy was quick with communication to its clients and had the problem resolved in about an hour. I know that if we have any problems or questions, the company and its team will be responsive and helpful. That makes a difference to me and our small team. We don't have time to troubleshoot or stay on hold for a long time waiting for support.
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      Cvent

      Once we paid for our apps, I felt like I was left to learn on my own. There are plenty of Help articles available, but no training sessions. I'm a visual learner and having to poke around and use trial and error to build the apps took way too much valuable time away from other parts of my job. It was frustrating and I brought it up with my CrowdCompass contact, but was told that they don't provide any training sessions and if I had questions I should refer to the Help articles or call support.
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      Online Training

      Classy.org

      No answers on this topic

      Cvent

      Our training team walked us through the first set up which really helped me to learn where everything is located as well as all of the features available
      Read full review

      Implementation Rating

      Classy.org

      No answers on this topic

      Cvent

      Don't wait to register with Apple and Google. You can do a lot of prep work prior to setting up CrowdCompass for integration.
      Read full review

      Alternatives Considered

      Classy.org

      I have not used any other platforms like Classy. Given I came into this organization after Classy was already chosen, I was pleased with how easy it was to learn the platform and how user-friendly the entire thing is. Although I haven't used any other platforms like it, I would highly recommend it.
      Read full review

      Cvent

      Easier to use interface that directly links with our Cvent registration system. We switched due to this integration, the gamification improvements, the benefits for on-site check-in and session selections, and ease of design/use for our builder team. We have especially enjoyed the New Attendee experience over the look/interface of our previous apps
      Read full review

      Scalability

      Classy.org

      No answers on this topic

      Cvent

      works great no matter what type of program or how many people attending
      Read full review

      Return on Investment

      Classy.org

      • This has been nothing but positive. We use the basic version so there is no fee associated with it other than a percentage of each transaction. So everything that comes in is added revenue where the only investment is staff time, but there is no monetary investment.
      Read full review

      Cvent

      • Positive - CrowdCompass has allowed us to eliminate paper programs thus saving thousands of dollars in printing and labor
      • Positive - the ability to send push notifications when there is a change to the schedule is something a paper program could never do
      • Positive - adoption rates have been so high we are looking into using the program for more and more events
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      Screenshots

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