What users are saying about
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Top Rated
66 Ratings
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Top Rated
399 Ratings

Classy

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Top Rated
66 Ratings
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Score 8.5 out of 100

Cvent Event Management

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Top Rated
399 Ratings
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Score 8.4 out of 100

Attribute Ratings

  • Classy is rated higher in 2 areas: Usability, Support Rating
  • Cvent Event Management is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.6

Classy

86%
50 Ratings
8.9

Cvent Event Management

89%
235 Ratings

Likelihood to Renew

Classy

N/A
0 Ratings
8.8

Cvent Event Management

88%
22 Ratings

Usability

9.0

Classy

90%
1 Rating
7.3

Cvent Event Management

73%
24 Ratings

Availability

Classy

N/A
0 Ratings
8.2

Cvent Event Management

82%
3 Ratings

Performance

Classy

N/A
0 Ratings
7.3

Cvent Event Management

73%
3 Ratings

Support Rating

9.9

Classy

99%
6 Ratings
8.9

Cvent Event Management

89%
104 Ratings

In-Person Training

Classy

N/A
0 Ratings
6.4

Cvent Event Management

64%
2 Ratings

Online Training

Classy

N/A
0 Ratings
8.2

Cvent Event Management

82%
2 Ratings

Implementation Rating

Classy

N/A
0 Ratings
7.1

Cvent Event Management

71%
15 Ratings

Configurability

Classy

N/A
0 Ratings
7.3

Cvent Event Management

73%
1 Rating

Ease of integration

Classy

N/A
0 Ratings
5.5

Cvent Event Management

55%
2 Ratings

Product Scalability

Classy

N/A
0 Ratings
8.2

Cvent Event Management

82%
2 Ratings

Vendor post-sale

Classy

N/A
0 Ratings
7.3

Cvent Event Management

73%
2 Ratings

Vendor pre-sale

Classy

N/A
0 Ratings
7.3

Cvent Event Management

73%
2 Ratings

Likelihood to Recommend

Classy.org

Well suited for organizations with large fundraising programs or many recurring donors, especially those who have the staffing to devote to reporting and fundraising data analysis. Variety of payment options is good for mobile-first or younger audiences who may be taking more frequent advantage of payment methods like Venmo and Apple Pay. Most useful if it is used in tandem as an event registration/event hosting platform (Classy Event Registration or Classy Live) as attendee data and fundraising is kept in a single place. Less appropriate for smaller organizations, or folks that will not be doing crowdfunding/peer-to-peer/events. There are other platforms that do standard donation pages well that have fewer bells and whistles but are accordingly cheaper.
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Cvent

We used it for a hybrid event, which was PERFECT! It allowed attendees to stay informed, had virtual exhibitors to schedule zoom meetings, ability for surveys, attendees to connect with one another, keeps you organized! Allows you to track attendance, provides real-time event data and CUSTOM branding was key!!!
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Pros

Classy.org

  • The Classy platform is easy to use, both for the staff and our volunteer fundraisers
  • It's easy to build a great looking fundraising page
  • Classy support (particularly chat and phone) are attentive and responsive. Every one there is smart and nice!
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Cvent

  • Complex event registrations with multiple attendee types
  • Widget-based event website and email builder makes marketing quick and easy, especially for users without HTML/CSS knowledge; HTML widget allows for customization for those who want to fine-tune
  • Plenty of custom fields allowed in contact records
  • Clean interface
  • Email automation and filtering capabilities
  • Event registration links to contact record
  • Robust reporting, both standard and custom
  • Responsive and helpful customer service/tech support available via chat
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Cons

Classy.org

  • Campaigns lack customization options which can be limiting- while you can add code to make some changes, there is a basic framework that you can't always override.
  • Slow to roll out some donor payment options like Venmo.
  • Not inexpensive price point and on an annual contract, so the software is definitely an investment.
Read full review

Cvent

  • Allowing more in depth paths for registration questions (i.e. drill-down questions as needed)
  • Hotel widget does not model in a user-friendly way, allowing for customer confusion and cumbersome work-arounds
  • Flex Email customization widgets need to integrate into the emails more smoothly and be able to customize to have the same look, feel, font of the written text. At this time it does not allow for the same level of customization.
Read full review

Pricing Details

Classy

Starting Price

Editions & Modules

Classy editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional

    Additional Details

    Cvent Event Management

    Starting Price

    Editions & Modules

    Cvent Event Management editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      Required

      Additional Details

      Likelihood to Renew

      Classy.org

      No answers on this topic

      Cvent

      It's the most fully encompassed, end-to-end event management platform we have been able to find. From sourcing to surveys, RFPs and ROI, Cvent really does do it all. Best of all, you get to pick what products you need, so you won't need to pay for anything you won't use
      Read full review

      Usability

      Classy.org

      VERY easy to use, but lacks flexibility. But very easy to learn and master, even for someone with technical skills. They offer live chat which is a great help for on-demand support. At higher call volumes, you may wait 10 minutes, but I’ve never waited for more than that and the support if 90% of the time very helpful.
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      Cvent

      It does take some time to learn the system and the help articles are not always up to date, but it is also fairly intuitive and once you learn the basics, you can do very complex things without having to learn complex procedures.
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      Reliability and Availability

      Classy.org

      No answers on this topic

      Cvent

      There have been a few times when the system has gone down in the midst of registration. It can be frustrating but know that it does happen at times
      Read full review

      Performance

      Classy.org

      No answers on this topic

      Cvent

      When pulling reports and it can sometimes lag a bit and that can be frustrating when you are trying to get things done on a timeline
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      Support Rating

      Classy.org

      Classy's team was very helpful as we transitioned over, and helped us get everything set up quite easily. The few times we've had issues or questions, their online chat feature has been a quick way to get answers. On Giving Tuesday last year, the site went down, but Classy was quick with communication to its clients and had the problem resolved in about an hour. I know that if we have any problems or questions, the company and its team will be responsive and helpful. That makes a difference to me and our small team. We don't have time to troubleshoot or stay on hold for a long time waiting for support.
      Read full review

      Cvent

      I have very rarely needed support, but when I did, it seemed that there was an underlying push for a webinar, training session, or multiple phone calls. If I have a question or a need, that should be addressed nothing else.
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      In-Person Training

      Classy.org

      No answers on this topic

      Cvent

      Our on-site trainer was very knowledgeable in the product and gave us very important pointers on best practices and how to perform tasks in the simplest manner
      Read full review

      Online Training

      Classy.org

      No answers on this topic

      Cvent

      I have used the webinars and cvent community a lot to gain more knowledge. I am usually always able to find the answers I need
      Read full review

      Implementation Rating

      Classy.org

      No answers on this topic

      Cvent

      It would have been nice during implementation if we had received more pointers on how to organize our parked report folders, libraries, etc. to avoid the mess we find ourselves in today. If we had known ahead of time the limitations we could have planned better.
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      Alternatives Considered

      Classy.org

      I have not used any other platforms like Classy. Given I came into this organization after Classy was already chosen, I was pleased with how easy it was to learn the platform and how user-friendly the entire thing is. Although I haven't used any other platforms like it, I would highly recommend it.
      Read full review

      Cvent

      Our existing relationship with [Cvent Event Management] led us to stick with them when it came time to choose a virtual platform, and it certainly delivered and showed that it had the capability to be the polished, yet simple, platform that resonated best with our audience. The new virtual offering was still going through some growing pains when we used it, but it has the potential to be a major competitor in the virtual event space, and they're already well established in the in-person event management space.
      Read full review

      Scalability

      Classy.org

      No answers on this topic

      Cvent

      It is a perfect fit no matter how big or small your event is
      Read full review

      Return on Investment

      Classy.org

      • This has been nothing but positive. We use the basic version so there is no fee associated with it other than a percentage of each transaction. So everything that comes in is added revenue where the only investment is staff time, but there is no monetary investment.
      Read full review

      Cvent

      • Positive ROI: See which registrants [participated]
      • Positive ROI: See survey results from the feedback survey pushed at or after an event
      • Positive: Helps us lessen time spent setting up an event, emailing, or capturing data for event staff-- which in turn means MORE events!
      Read full review

      Screenshots

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